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Client Implementation Project Manager Jobs in Connecticut

Jivetel Communications

Be Seen First

Telecommunications Project Manager

Waterbury, CT · On-site

$20 - $35/hr

About the Role Jivetel is a rapidly growing nationwide telecommunications leader, and we are looking for a high-energy Project Manager to lead our most critical client implementations. This isn't ...

Coastal

Senior Project Manager (HLS)

Hartford, CT · On-site +1

Leads large-scale and enterprise level Salesforce implementation projects, ranging in size and duration, with a focus on complex engagements with multiple workstreams * Manages and builds the client ...

Coastal

Senior Project Manager (HLS)

Hartford, CT · On-site

Leads large-scale and enterprise level Salesforce implementation projects, ranging in size and duration, with a focus on complex engagements with multiple workstreams * Manages and builds the client ...

CBRE

Construction Project Manager

New London, CT · On-site

$145K/yr

About the Role: As a Project Management Consultant, you will be responsible for providing ... Implement project documentation governance that is aligned with company and client requirements.

CBRE

Construction Project Manager

Bridgeport, CT · On-site

$140K/yr

About the Role: As a Project Management Consultant, you will be responsible for providing ... Implement project documentation governance that is aligned with company and client requirements.

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Client Implementation Project Manager information

What is a client implementation project manager?

A Client Implementation Project Manager is responsible for overseeing the onboarding and integration process for new clients within a company. They coordinate cross-functional teams, manage timelines, and ensure that client requirements are met efficiently and effectively. Their main goal is to deliver a seamless transition for the client, from initial engagement through to the full deployment of products or services. This role requires strong project management, communication, and problem-solving skills, as well as the ability to handle multiple projects simultaneously.

What are the key skills and qualifications needed to thrive as a client implementation project manager?

To thrive as a Client Implementation Project Manager, you need strong project management skills, a solid understanding of implementation processes, and typically a bachelor’s degree in business, IT, or a related field. Familiarity with project management software (like Jira, Asana, or MS Project), CRM systems, and certifications such as PMP or PRINCE2 are highly valuable. Exceptional communication, problem-solving, and stakeholder management skills set top performers apart. These skills ensure smooth client onboarding, timely delivery, and high client satisfaction throughout complex implementation projects.

What are some common challenges faced by client implementation project managers during the onboarding process?

Client Implementation Project Managers often encounter challenges such as managing complex client expectations, aligning internal resources, and meeting tight deadlines. Coordinating cross-functional teams—including sales, IT, and customer support—requires clear communication and proactive problem-solving. Navigating differences in client workflows or technical requirements can also be demanding, but successful project managers rely on solid planning and adaptability to ensure smooth implementation and client satisfaction.

What is the difference between Client Implementation Project Manager vs Customer Success Manager?

AspectClient Implementation Project ManagerCustomer Success Manager
Primary FocusImplementing products/services for clients, ensuring project deliveryMaintaining client relationships, ensuring ongoing satisfaction
Work EnvironmentProject-based, cross-functional teams, deadlines-drivenRelationship management, account growth, support
Required SkillsProject management, technical knowledge, communicationCustomer service, communication, problem-solving

The Client Implementation Project Manager primarily focuses on executing and delivering projects to clients, ensuring timely and successful implementation. In contrast, the Customer Success Manager concentrates on building long-term relationships, ensuring client satisfaction, and fostering account growth. While both roles require strong communication skills, the implementation manager is more project-oriented, whereas the success manager emphasizes ongoing client engagement.

How much does a client implementation project manager make in the US?

A client implementation project manager in the US typically earns between $70,000 and $120,000 annually, depending on experience, industry, and location. Salaries often include benefits such as bonuses and health insurance, and the role requires strong project management skills and familiarity with tools like MS Project or Jira.

What are popular job titles related to Client Implementation Project Manager jobs in Connecticut?

For Client Implementation Project Manager jobs in Connecticut, the most frequently searched job titles are:

What job categories do people searching Client Implementation Project Manager jobs in Connecticut look for?

The top searched job categories for Client Implementation Project Manager jobs in Connecticut are:

What cities in Connecticut are hiring for Client Implementation Project Manager jobs?

Cities in Connecticut with the most Client Implementation Project Manager job openings:

Client Implementation Project Manager jobs near you
Infographic showing various Client Implementation Project Manager job openings in Connecticut as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution.

Telecommunications Project Manager

Waterbury, CT • On-site

Jivetel Communications
Telecommunications • 11 - 50 employees
Learn more about Jivetel Communicationsexternal

$20 - $35/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 26 days ago

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Job description

About the Role

Jivetel is a rapidly growing nationwide telecommunications leader, and we are looking for a high-energy Project Manager to lead our most critical client implementations. This isn't just a desk job; you are the "engine room" of our onboarding process. You will oversee the lifecycle of SIP Trunking, Premise-Based, and Large Hosted PBX projects, ensuring every client moves from "signed contract" to "live dial tone" with precision and care.

What You’ll Do

  • Drive the Workflow: End-to-end management of implementation cycles for large-scale enterprise customers.
  • Architecture & Accuracy: Gather and validate complex technical data to generate precise preliminary quotes and final proposals that set the stage for a successful build.
  • Resource Orchestration: Publish work orders and manage tickets for both in-house technicians and third-party subcontractors to ensure physical installations stay on track.
  • Timeline Mastery: Oversee all onboarding milestones to maintain momentum, ensuring every project hits its "Go-Live" date on time and within budget.
  • Strategic Escalation: Act as the bridge between onboarding reps and upper management to resolve roadblocks quickly.
  • Retention & Relationship: Conduct proactive outreach to existing clients, ensuring our solutions continue to meet their evolving business needs.

What We’re Looking For

  • Organizational Excellence: You live in the details. You can manage multiple moving parts across several high-value projects simultaneously.
  • Communication Skills: You can talk shop with engineers and talk strategy with business owners.
  • Reliability: This is an in-office role at our Waterbury, CT headquarters. We need a dependable leader who thrives in a collaborative, face-to-face environment.
  • Problem-Solving Mindset: You don't just report delays; you find ways to circumvent them.

Company Description

Since 2005, Jivetel has been at the cutting-edge of the IP telephony industry, providing small to mid-sized clients with the very latest in Hosted PBX, SIP trunking, and fax solutions. With a passion for perfection, Jivetel has earned the trust and confidence of corporate and nonprofit clients from across the spectrum who value the sense of partnership and cherish the personal relationship they share with Jivetel. In a recent survey, an astounding 98% of our clients rated Jivetel as exceeding their expectations in functionality, reliability, expertise, responsiveness, and overall satisfaction.