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Client Implementation Project Manager Jobs in Pennsylvania

Vanguard Group

Implementation Manager

Malvern, PA · On-site

Manage staffing, workforce planning, and resource allocation to ensure optimal team performance and ... client meetings, business reviews, and prospect discussions as needed. Implementation & Project ...

Vangard, Inc.

Implementation Manager

Malvern, PA

Manage staffing, workforce planning, and resource allocation to ensure optimal team performance and ... client meetings, business reviews, and prospect discussions as needed. Implementation & Project ...

Vanguard Group, Inc.

Implementation Manager

Malvern, PA · On-site

Manage staffing, workforce planning, and resource allocation to ensure optimal team performance and ... client meetings, business reviews, and prospect discussions as needed. Implementation & Project ...

CTR Payroll

HCM Implementation Specialist

Warrendale, PA · On-site

$50K - $60K/yr

This role will support larger, complex client implementations by assisting the Project Manager, while independently managing smaller, more straightforward projects. The ideal candidate is detail ...

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Client Implementation Project Manager information

What are the key skills and qualifications needed to thrive as a Client Implementation Project Manager, and why are they important?

To thrive as a Client Implementation Project Manager, you need strong project management skills, a solid understanding of implementation processes, and typically a bachelor’s degree in business, IT, or a related field. Familiarity with project management software (like Jira, Asana, or MS Project), CRM systems, and certifications such as PMP or PRINCE2 are highly valuable. Exceptional communication, problem-solving, and stakeholder management skills set top performers apart. These skills ensure smooth client onboarding, timely delivery, and high client satisfaction throughout complex implementation projects.

What is a Client Implementation Project Manager?

A Client Implementation Project Manager is responsible for overseeing the onboarding and integration process for new clients within a company. They coordinate cross-functional teams, manage timelines, and ensure that client requirements are met efficiently and effectively. Their main goal is to deliver a seamless transition for the client, from initial engagement through to the full deployment of products or services. This role requires strong project management, communication, and problem-solving skills, as well as the ability to handle multiple projects simultaneously.

What is the difference between Client Implementation Project Manager vs Customer Success Manager?

AspectClient Implementation Project ManagerCustomer Success Manager
Primary FocusImplementing products/services for clients, ensuring project deliveryMaintaining client relationships, ensuring ongoing satisfaction
Work EnvironmentProject-based, cross-functional teams, deadlines-drivenRelationship management, account growth, support
Required SkillsProject management, technical knowledge, communicationCustomer service, communication, problem-solving

The Client Implementation Project Manager primarily focuses on executing and delivering projects to clients, ensuring timely and successful implementation. In contrast, the Customer Success Manager concentrates on building long-term relationships, ensuring client satisfaction, and fostering account growth. While both roles require strong communication skills, the implementation manager is more project-oriented, whereas the success manager emphasizes ongoing client engagement.

What are some common challenges faced by Client Implementation Project Managers during the onboarding process?

Client Implementation Project Managers often encounter challenges such as managing complex client expectations, aligning internal resources, and meeting tight deadlines. Coordinating cross-functional teams—including sales, IT, and customer support—requires clear communication and proactive problem-solving. Navigating differences in client workflows or technical requirements can also be demanding, but successful project managers rely on solid planning and adaptability to ensure smooth implementation and client satisfaction.
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What job categories do people searching Client Implementation Project Manager jobs in Pennsylvania look for? The top searched job categories for Client Implementation Project Manager jobs in Pennsylvania are:
What cities in Pennsylvania are hiring for Client Implementation Project Manager jobs? Cities in Pennsylvania with the most Client Implementation Project Manager job openings:
Client Implementation Project Manager jobs near you
Infographic showing various Client Implementation Project Manager job openings in Pennsylvania as of July 2026, with employment types broken down into 90% Full Time, and 10% Contract. Highlights an 100% In-person job distribution.
Client Implementation Project Manager

Client Implementation Project Manager

Broadridge Financial Solutions, Inc.

Pittsburgh, PA • On-site

Full-time

Posted 14 days ago

Broadridge rating

6.8

Company rating: 6.8 out of 10

Based on 33 frontline employees who took The Breakroom Quiz

135th of 148 rated financial services

Job description

At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you're passionate about developing your career, while helping others along the way, come join the Broadridge team.
Broadridge is growing! We are actively seeking a Client Implementations Project Manager to join our dynamic team in the Pittsburgh office. This is a key, client-facing role responsible for leading complex client onboarding and implementation projects for our Data & Analytics products.
The Client Implementations Project Manager will guide clients through all phases of implementation, from point of sale through production go-live and transition to ongoing support. This role requires strong project leadership, technical comfort working with data, and the ability to align client business needs with product capabilities and best practices. The ideal candidate is comfortable operating at both the strategic and tactical levels, managing multiple priorities, collaborating across teams, and performing hands-on technical analysis when needed.
This role is Hybrid, which means you will be assigned to our Pittsburgh, PA office and given the flexibility to work remotely 2-3 days per week.
Responsibilities
  • Lead end-to-end client onboarding and implementation projects from sale through go-live and transition to support.
  • Serve as the primary client-facing implementation lead, managing communication, expectations, timelines, and delivery.
  • Build and maintain project plans, status reports, documentation, and key implementation artifacts.
  • Lead discovery, fit/gap analysis, and solution planning to align client needs with product capabilities and best practices.
  • Advise clients on product configuration and usage to drive value and adoption.
  • Partner with cross-functional teams to deliver milestones on time and ensure successful implementations.
  • Identify and mitigate project risks, dependencies, and challenges to keep projects on track.
  • Track project progress and communicate updates to clients, stakeholders, and leadership.
  • Perform or oversee technical implementation tasks, including data feed onboarding, SQL-based analysis, data validation, system configuration, and product fit/gap support.
  • Develop training and reference materials to support onboarding and client handoff.
  • Maintain strong knowledge of products and services to guide clients and support solution delivery.
  • Provide direction, guidance, and day-to-day collaboration to Project Coordinators supporting implementation workstreams.

Qualifications
  • Bachelor's degree in business administration, information systems, or a related field.
  • 3-5 years of experience in project management, implementation, or related client-facing delivery roles, preferably in Saa, data, analytics or financial services environments.
  • Experience leading client-facing implementation or onboarding projects from kickoff to go-live.
  • Strong organizational, communication, and stakeholder management skills.
  • Ability to manage multiple projects simultaneously and navigate competing priorities.
  • Ability to operate effectively in ambiguous situations, solve problems, and drive decisions forward.
  • Understanding of data management principles, including ETL, schemas, data structures, and basic data transformation.
  • Working proficiency in SQL and ability to analyze structured data for validation, troubleshooting, and reporting.
  • Strong collaboration skills and ability to work effectively with clients and cross-functional teams, including global colleagues.
  • Demonstrated understanding of generative AI tools and how they can be applied to improve implementation efficiency, communication, risk awareness, and collaboration across teams.

Salary range $75,000.00- $90,000.00. Bonus Eligible.
Broadridge considers various factors when evaluating a candidate's final salary including, but not limited to, relevant experience, skills, and education.
Please visit www.broadridgebenefits.com for more information on our comprehensive benefit offerings.
#LI-EP1
We are dedicated to fostering a collaborative, engaging, and inclusive environment and are committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a company-and ultimately a community-that recognizes and celebrates everyone's unique perspective.
Use of AI in Hiring
As part of the recruiting process, Broadridge may use technology, including artificial intelligence (AI)-based tools, to help review and evaluate applications. These tools are used only to support our recruiters and hiring managers, and all employment decisions include human review to ensure fairness, accuracy, and compliance with applicable laws. Please note that honesty and transparency are critical to our hiring process. Any attempt to falsify, misrepresent, or disguise information in an application, resume, assessment, or interview will result in disqualification from consideration.
US applicants: Click here to view the EEOC "Know Your Rights" poster.
Disability Assistance
We recognize that ensuring our long-term success means creating an environment where everyone is welcome, where everyone's strengths are valued, and where everyone can perform at their best. Broadridge provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including sexual orientation, gender identity or expression, and pregnancy), marital status, national origin, ethnic origin, age, disability, genetic information, military or veteran status, and other protected characteristics protected by applicable federal, state, or local laws.
If you need assistance or would like to request reasonable accommodations during the application and/or hiring process, please contact us at 888-237-7769 or by sending an email to BRcareers@broadridge.com.

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About Broadridge

Sourced by ZipRecruiter

Broadridge, a global Fintech leader with more than $6 billion in revenues, provides the critical infrastructure that powers investing, corporate governance and communications to enable better financial lives. We deliver technology-driven solutions that drive digital transformation for our clients and help them get ahead of today’s challenges to capitalize on what’s next. For nearly six decades, we’ve been providing the critical infrastructure that powers corporate governance, capital markets and wealth and investment management. Our industry-specific technology, solutions and data and intelligence power business transformation – helping you get ahead of today’s challenges while preparing for what’s next.

Industry

Finance and insurance

Company size

10,000+ Employees

Headquarters location

New Hyde Park, NY, US

Year founded

1962

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