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Client Implementation Project Manager Jobs in Lancaster, PA

CCS Building Group

Project Manager

Willow Street, PA

... client expectations and meet company profit goals. Project Coordination: * Lead and manage internal ... Develop and implement project schedules to meet contractual obligations to match team size and ...

Barton Associates

Project Manager

York, PA · On-site

This is an opportunity to build lasting client relationships, mentor team members, and play a key ... impacts and implement mitigation strategies with senior leadership. * Communicate project ...

Barton Associates Inc

Project Manager

York, PA · On-site

This is an opportunity to build lasting client relationships, mentor team members, and play a key ... impacts and implement mitigation strategies with senior leadership. * Communicate project ...

Barton Associates Inc

Project Manager

York, PA

This is an opportunity to build lasting client relationships, mentor team members, and play a key ... impacts and implement mitigation strategies with senior leadership. * Communicate project ...

Tait

Project Manager - Entertainment

Lititz, PA · On-site

The Project Manager supports the development and implementation of the project execution plan ... Ensure that the Client's vision is considered throughout the Project lifecycle. * Sustain Client ...

TAIT Careers

Associate Project Manager

Lititz, PA

The Associate Project Manager supports the development and implementation of the project execution ... Sustain Client and Customer satisfaction, exceeding expectations regularly * Internal and external ...

TAIT

Project Manager - Entertainment

Lititz, PA · On-site

TheProject Manager supports the development and implementation of the project execution plan ... Sustain Client and Customer satisfaction, exceeding expectations regularly . * Internal and ...

Wohlsen Construction

Project Manager

Lancaster, PA · On-site

The Project Manager presents superior technical expertise to the client. How You'll Contribute: * Prepare the project plan, sequence, and schedule with collaboration of field personnel. * Prepare and ...

Apollo ITS

Technical Project Manager

Middletown, PA · On-site

The resource must attend onsite meetings at one of the client Middletown PA locations for 1 week ... Oversee implementation and integration of contact center solutions, telephony/IVR, middleware, PCI ...

Wohlsen Construction

Project Manager

Lancaster, PA · On-site

The Project Manager presents superior technical expertise to the client. How You'll Contribute: * Prepare the project plan, sequence, and schedule with collaboration of field personnel. * Prepare and ...

LV Concrete

Project Manager

Lancaster, PA · On-site

You will oversee project financials, risk management, and client relations. Your responsibility is to secure and manage projects, cost control, administration, and performance following company ...

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Client Implementation Project Manager information

See Lancaster, PA salary details

$39.8K

$109.3K

$181.7K

How much do client implementation project manager jobs pay per year?

As of May 28, 2026, the average yearly pay for client implementation project manager in Lancaster, PA is $109,319.00, according to ZipRecruiter salary data. Most workers in this role earn between $77,700.00 and $137,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Client Implementation Project Manager, and why are they important?

To thrive as a Client Implementation Project Manager, you need strong project management skills, a solid understanding of implementation processes, and typically a bachelor’s degree in business, IT, or a related field. Familiarity with project management software (like Jira, Asana, or MS Project), CRM systems, and certifications such as PMP or PRINCE2 are highly valuable. Exceptional communication, problem-solving, and stakeholder management skills set top performers apart. These skills ensure smooth client onboarding, timely delivery, and high client satisfaction throughout complex implementation projects.

What are some common challenges faced by Client Implementation Project Managers during the onboarding process?

Client Implementation Project Managers often encounter challenges such as managing complex client expectations, aligning internal resources, and meeting tight deadlines. Coordinating cross-functional teams—including sales, IT, and customer support—requires clear communication and proactive problem-solving. Navigating differences in client workflows or technical requirements can also be demanding, but successful project managers rely on solid planning and adaptability to ensure smooth implementation and client satisfaction.

What is a Client Implementation Project Manager?

A Client Implementation Project Manager is responsible for overseeing the onboarding and integration process for new clients within a company. They coordinate cross-functional teams, manage timelines, and ensure that client requirements are met efficiently and effectively. Their main goal is to deliver a seamless transition for the client, from initial engagement through to the full deployment of products or services. This role requires strong project management, communication, and problem-solving skills, as well as the ability to handle multiple projects simultaneously.

What is the difference between Client Implementation Project Manager vs Customer Success Manager?

AspectClient Implementation Project ManagerCustomer Success Manager
Primary FocusImplementing products/services for clients, ensuring project deliveryMaintaining client relationships, ensuring ongoing satisfaction
Work EnvironmentProject-based, cross-functional teams, deadlines-drivenRelationship management, account growth, support
Required SkillsProject management, technical knowledge, communicationCustomer service, communication, problem-solving

The Client Implementation Project Manager primarily focuses on executing and delivering projects to clients, ensuring timely and successful implementation. In contrast, the Customer Success Manager concentrates on building long-term relationships, ensuring client satisfaction, and fostering account growth. While both roles require strong communication skills, the implementation manager is more project-oriented, whereas the success manager emphasizes ongoing client engagement.

What are popular job titles related to Client Implementation Project Manager jobs in Lancaster, PA? For Client Implementation Project Manager jobs in Lancaster, PA, the most frequently searched job titles are:
What job categories do people searching Client Implementation Project Manager jobs in Lancaster, PA look for? The top searched job categories for Client Implementation Project Manager jobs in Lancaster, PA are:
What cities near Lancaster, PA are hiring for Client Implementation Project Manager jobs? Cities near Lancaster, PA with the most Client Implementation Project Manager job openings:
Client Implementation Project Manager jobs near you
Infographic showing various Client Implementation Project Manager job openings in Lancaster, PA as of May 2026, with employment types broken down into 100% Full Time. Highlights an 65% In-person, and 35% Remote job distribution, with an average salary of $109,319 per year, or $52.6 per hour.
Project Manager-Customer Implementation

Project Manager-Customer Implementation

Penske

Reading, PA • On-site

Full-time

Posted 21 days ago

Job description

Job Description
Project Manager-Customer Implementation
Locations: Reading PA, Beachwood OH, Dearborn MI, Duluth GA, or Irving TX.
Shift: Monday - Friday 8am- 5pm (Onsite 4 days a week)
Position Summary:
Manage end-to-end new customer implementations, enterprise and strategic projects. To organize teams and ensure assignments are being completed and report out on the progress. To manage and create content, which includes documentation of projects. Using project management tools to validate effectiveness of projects.
What you will be doing:
As a Penske Project Manager you will be responsible for managing multiple projects simultaneously, focusing on the most strategic and / or largest projects in the company that have a significant technology component. You will manage all project activity, budget and resources to ensure the program remains on schedule, within budget, project regular project updates and deployment of all required activity
Responsibilities:
  1. Manage multiple projects simultaneously that involve multiple cross-functional teams.
  2. Develop and maintain a project plan, which may include the project requirements, technical solution, resource plan, work plan, and estimated project duration/effort.
  3. Monitor all project activity, budget and resources to ensure the project remains on schedule, within budget, and that no rework is required.
  4. Effectively communicate the project status, roles, scope changes, issues and risks to all project participants.
  5. Understand, support and apply standard project management tools as applicable.
  6. Analyze and prioritize project activities and project needs in order to establish realistic deadlines.
  7. Develop an understanding of the customer needs and the business and project objectives.
  8. Identify process improvement opportunities that will eliminate rework of processes and introduce better control inputs and changes.
  9. Understand, support, apply, and maintain the Penske Project Management Methodology, documentation and tools.
  10. Full life cycle project management (initiating, planning, executing, controlling, and closing) to support waterfall and agile development projects.
  11. Project Planning duties include discovery and framing of solutions, gathering requirements, and business case and charter development through understanding internal and external customer needs.
  12. Working directly with all cross functional teams and Business process owners to define the specific project requirements and deliverables.
  13. Development and management of work breakdown structure along with key milestone measurements and baseline delivery timelines. Efficiently planning for and prioritizing needed resources based on deliverable dates, scope, and goals
  14. Identify and manage project dependencies and critical path deliverables.
  15. Effectively communicate the program status, scope changes, issues and risks to leadership.
  16. Responsible for the development of the entire set of project resources.
  17. Facilitate project working sessions, project update meetings and steering committee report outs
  18. Follow up on project related issues with responsible resources all the way through to resolution and hold all project related resources accountable to agreed upon deliverables.
  19. Monitoring risks and scope creep on each project to preemptively address potential issues
  20. Manage all project communications, ensuring effective exchange of project information and deliverables to internal and external stakeholders. Responsible for ongoing project status report outs, and project measurement systems.
  21. Set up & maintain the use of appropriate tools for project management documentation for effective tracking and facilitate sharing of project information.
  22. Effectively close projects down upon completion of final deployment and post deployment support.
  23. Complete project after action reviews to identify process improvement opportunities
  24. Work with leadership to ensure project alignment to approved projects; Appropriately set and managing expectations through clear communication; Identify, analyze, and communicate project risks; Manage the expectation of stakeholders across the project; Independently prioritize and accomplish multiple tasks within established timeframes; Delegate task and responsibilities to appropriate personnel
  25. Provide training and mentor business associates on the Penske project management methodology and tools.
  26. Prepare presentations, project documentation and reports to various partners.
  27. Identify new project methodologies and implement approved project management tools
  28. Identification of process improvement opportunities and follow through using tools like lean process improvements.
  29. Provide ad hoc analysis to support portfolio/project KPI's, metrics and finding.

Qualifications
Penske Qualifications:
-Bachelor's degree in business management, or Supply Chain Management or equivalent experience.
-At least 3 years of proven project management experience involving supporting implementations, process improvement initiatives and being a lead on an initiative or project
-Project Management Certification or formal project management training preferred, required to attain if hired
-Strong Computer skills: Outlook, Excel, Word, PowerPoint, Visio, Access are required
-Thorough understanding of project management lifecycle.
-Able to navigate challenging situations, with the guidance of Director.
-Regular, predictable, full attendance is an essential function of the job
-Willingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening
Physical Requirements:
-The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
-The associate will be required to: read; communicate verbally and/or in written form; remember and analyze certain information; and remember and understand certain instructions or guidelines.
-While performing the duties of this job, the associate may be required to stand, walk, and sit. The associate is frequently required to use hands to touch, handle, and feel, and to reach with hands and arms. The associate must be able to occasionally lift and/or move up to 25lbs/12kg.
-Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.
Penske is an Equal Opportunity Employer.
About Penske Logistics
Penske Logistics is a wholly owned subsidiary of Penske Truck Leasing. With operations in North America, South America, Europe and Asia, Penske Logistics provides supply chain management and logistics services to leading companies around the world. Penske Logistics delivers value through its design, planning and execution in transportation, warehousing and freight management. Visit www.PenskeLogistics.com to learn more.
About Us
About Penske Logistics
Penske Logistics engineers state-of-the-art transportation, warehousing and supply chain management solutions that deliver powerful business results for market-leading companies. With operations in North America, South America, Europe and Asia, Penske and its associates help businesses move forward by increasing visibility and driving down supply-chain costs. Visit Penske Logistics to learn more.

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