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Client Implementation Project Manager Jobs in Pennsylvania

NFP

(Hybrid) Implementation Specialist

Warrington, PA · On-site

$52K - $75K/yr

This role serves as the primary project owner and client-facing lead during implementation, ensuring plans are set up accurately, timelines are met, and clients receive a smooth, well-managed ...

Rimsys

Technical Project Manager

Pittsburgh, PA · On-site +1

$95K - $120K/yr

The ideal candidate will own end-to-end delivery of complex enterprise client implementations ... Manage project resources, including budgets, and external vendors or contractors. * Optimize ...

CBRE

Project Manager

Pittsburgh, PA · On-site

About the Role The Project Manager provides consulting services for our multi-use facility client ... Implement project documentation governance that is aligned with company and client requirements.

PrimeRx.io

Project Manager

Cranberry, PA

JOB SUMMARY: As an Enterprise Implementation Project Manager, you are passionate about our ... Serve as the conduit for communication from the client to related parties within the company and to ...

Onbe

Implementation Manager

Conshohocken, PA · On-site

As a project manager working directly with our clients, this role will develop and implement a project plan, act as an internal advocate for client needs and proactively identify and resolve ...

Tower Health

Enterprise PMO Project Manager

Reading, PA · Hybrid

... client satisfaction, service delivery focus by effectively and proactively communicating project ... Applications implementation project management experience in a health system network is strongly ...

Prequel Solutions

Project Manager

Pittsburgh, PA

This role serves as a technical project manager responsible for overseeing multiple implementation projects across technology and process initiatives. The Project Manager acts as a key liaison ...

H R PUNDITS INC

SAP Project Manager

Carnegie, PA

About the Job You will be aligned with our long-standing client in the SAP Project Manager. The ... S/4 HANA Implementation: * Participate in S/4 HANA implementation projects, focusing on plant ...

True Helix

Implementation Specialist

Delmont, PA · On-site

Responsible for identifying and configuring the software for client implementations * Available for Onsite projects to work alongside Project Managers, Sales consultants, and clients * Utilize SQL to ...

United Site Services

Project Manager

Mckeesrocks, PA · On-site

Responsibilities : • Define and manage project objectives, scope, timelines, and deliverables to ensure alignment with business goals. • Implement project management processes and best practices ...

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Client Implementation Project Manager information

What are the key skills and qualifications needed to thrive as a Client Implementation Project Manager, and why are they important?

To thrive as a Client Implementation Project Manager, you need strong project management skills, a solid understanding of implementation processes, and typically a bachelor’s degree in business, IT, or a related field. Familiarity with project management software (like Jira, Asana, or MS Project), CRM systems, and certifications such as PMP or PRINCE2 are highly valuable. Exceptional communication, problem-solving, and stakeholder management skills set top performers apart. These skills ensure smooth client onboarding, timely delivery, and high client satisfaction throughout complex implementation projects.

What is a Client Implementation Project Manager?

A Client Implementation Project Manager is responsible for overseeing the onboarding and integration process for new clients within a company. They coordinate cross-functional teams, manage timelines, and ensure that client requirements are met efficiently and effectively. Their main goal is to deliver a seamless transition for the client, from initial engagement through to the full deployment of products or services. This role requires strong project management, communication, and problem-solving skills, as well as the ability to handle multiple projects simultaneously.

What is the difference between Client Implementation Project Manager vs Customer Success Manager?

AspectClient Implementation Project ManagerCustomer Success Manager
Primary FocusImplementing products/services for clients, ensuring project deliveryMaintaining client relationships, ensuring ongoing satisfaction
Work EnvironmentProject-based, cross-functional teams, deadlines-drivenRelationship management, account growth, support
Required SkillsProject management, technical knowledge, communicationCustomer service, communication, problem-solving

The Client Implementation Project Manager primarily focuses on executing and delivering projects to clients, ensuring timely and successful implementation. In contrast, the Customer Success Manager concentrates on building long-term relationships, ensuring client satisfaction, and fostering account growth. While both roles require strong communication skills, the implementation manager is more project-oriented, whereas the success manager emphasizes ongoing client engagement.

What are some common challenges faced by Client Implementation Project Managers during the onboarding process?

Client Implementation Project Managers often encounter challenges such as managing complex client expectations, aligning internal resources, and meeting tight deadlines. Coordinating cross-functional teams—including sales, IT, and customer support—requires clear communication and proactive problem-solving. Navigating differences in client workflows or technical requirements can also be demanding, but successful project managers rely on solid planning and adaptability to ensure smooth implementation and client satisfaction.
What are popular job titles related to Client Implementation Project Manager jobs in Pennsylvania? For Client Implementation Project Manager jobs in Pennsylvania, the most frequently searched job titles are:
What job categories do people searching Client Implementation Project Manager jobs in Pennsylvania look for? The top searched job categories for Client Implementation Project Manager jobs in Pennsylvania are:
What cities in Pennsylvania are hiring for Client Implementation Project Manager jobs? Cities in Pennsylvania with the most Client Implementation Project Manager job openings:
Client Implementation Project Manager jobs near you
Infographic showing various Client Implementation Project Manager job openings in Pennsylvania as of June 2026, with employment types broken down into 90% Full Time, and 10% Contract. Highlights an 100% In-person job distribution.

(Hybrid) Implementation Specialist

NFP

Warrington, PA • On-site

$52K - $75K/yr

Full-time

Medical, Retirement, PTO

Posted 9 days ago

Job description

Who We Are:
NFP, an Aon company, is a multiple Best Places to Work award winner in Business Insurance who has also earned the WORK180 employer endorsement. We are an organization of consultative advisors and problem solvers. We help companies and individuals around the globe address their most significant risk, workforce, wealth management and retirement challenges through custom solutions and a people-first approach. To learn more, please visit: https://www.NFP.com.
Implementation Specialist
The Implementation Specialist is responsible for leading client plan implementations and conversions from kickoff through completion. This role serves as the primary project owner and client-facing lead during implementation, ensuring plans are set up accurately, timelines are met, and clients receive a smooth, well-managed onboarding experience.
Key Responsibilities
Client & Project Leadership
  • Serve as the primary point of contact for clients during implementation and conversion.
  • Lead weekly or bi-weekly client meetings (on camera), including agenda preparation, meeting facilitation, and call recaps.
  • Manage implementation timelines, milestones, and deliverables.
  • Independently manage multiple concurrent implementations (typically 5-6, with higher volume during peak periods).

Implementation & Conversion Execution
  • Lead new plan implementations and provider conversions.
  • Review plan documents and support plan design discussions in collaboration with internal partners.
  • Set up plans and parameters in internal systems.
  • Maintain complete and organized client implementation files.

Documentation & Deliverables
  • Draft participant education materials, administrative guides, and required agreements.
  • Ensure all documents are accurate, complete, and aligned with plan provisions and client expectations.

Cross-Functional & Vendor Coordination
  • Act as a liaison between clients, internal teams, and external vendors as needed.
  • Proactively identify and resolve issues that may impact timelines or deliverables.

Required Skills & Competencies
  • Strong project and time management skills with the ability to manage multiple priorities.
  • Clear, confident written and verbal communication, including client-facing presentations.
  • High attention to detail and strong documentation skills.
  • Ability to explain complex plan concepts to varied audiences.
  • Professional, client-focused mindset with strong ownership and accountability.

Success in This Role Looks Like
  • Implementations are completed accurately, on time, and with minimal issues.
  • Clients feel informed, supported, and confident throughout implementation.
  • Internal partners and vendors experience clear communication and effective coordination.
  • The Implementation Specialist operates independently while escalating risks appropriately.

What We Offer:
We're proud to offer a competitive salary, PTO & paid holidays, 401(k) with match, exclusive discount programs, health & wellness programs, and more. Our PeopleFirst culture focuses on building and nurturing lifelong relationships with our employees because, at the end of the day, we exist to be there for others. The base salary range for this position is $52,000 - $75,000. The base salary offered will be determined by factors including, but not limited to, experience, credentials, education, certifications, skill level required for the position, the scope of the position, and geographic location. Actual base salary offered will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.
NFP and You... Better Together!
NFP is an inclusive Equal Employment Opportunity employer.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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