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Client Implementation Project Manager Jobs in Pennsylvania

DiliTrust

Project Manager

Philadelphia, PA

From General Meeting reports to AI-assisted contract lifecycle management, our teams across France ... implementation projects in a client-facing role. * You've been in the room when things go sideways ...

New

Onbe

Implementation Manager

Conshohocken, PA · On-site

As a project manager working directly with our clients, this role will develop and implement a project plan, act as an internal advocate for client needs and proactively identify and resolve ...

DiliTrust

Project Manager

Philadelphia, PA

From General Meeting reports to AI-assisted contract lifecycle management, our teams across France ... implementation projects in a client-facing role. * You've been in the room when things go sideways ...

H R PUNDITS INC

SAP Project Manager

Carnegie, PA · On-site

About the Job You will be aligned with our long-standing client in the SAP Project Manager. The ... S/4 HANA Implementation: * Participate in S/4 HANA implementation projects, focusing on plant ...

Prequel Solutions

Project Manager

Pittsburgh, PA

This role serves as a technical project manager responsible for overseeing multiple implementation projects across technology and process initiatives. The Project Manager acts as a key liaison ...

Tech Pundits Inc

Be Seen First

Project Manager

Marietta, PA · On-site

$50 - $60/hr

Scaling and Implementing Project Management best practices and processes at a corporate level. (Preferred) * Experience managing projects from inception to delivery. (Preferred) Skills * Excellent ...

True Helix

Implementation Specialist

Delmont, PA · On-site

Responsible for identifying and configuring the software for client implementations * Available for Onsite projects to work alongside Project Managers, Sales consultants, and clients * Utilize SQL to ...

Decision Resources

Project Manager

Pittsburgh, PA

Efficiently, effectively, and appropriately establish and manage client expectations through verbal and written communication.Provide follow-up with clients after development project implementations ...

Decision Resources

Project Manager

Pittsburgh, PA · On-site

Efficiently, effectively, and appropriately establish and manage client expectations through verbal and written communication. Provide follow-up with clients after development project implementations ...

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Client Implementation Project Manager information

What are the key skills and qualifications needed to thrive as a Client Implementation Project Manager, and why are they important?

To thrive as a Client Implementation Project Manager, you need strong project management skills, a solid understanding of implementation processes, and typically a bachelor’s degree in business, IT, or a related field. Familiarity with project management software (like Jira, Asana, or MS Project), CRM systems, and certifications such as PMP or PRINCE2 are highly valuable. Exceptional communication, problem-solving, and stakeholder management skills set top performers apart. These skills ensure smooth client onboarding, timely delivery, and high client satisfaction throughout complex implementation projects.

What is a Client Implementation Project Manager?

A Client Implementation Project Manager is responsible for overseeing the onboarding and integration process for new clients within a company. They coordinate cross-functional teams, manage timelines, and ensure that client requirements are met efficiently and effectively. Their main goal is to deliver a seamless transition for the client, from initial engagement through to the full deployment of products or services. This role requires strong project management, communication, and problem-solving skills, as well as the ability to handle multiple projects simultaneously.

What is the difference between Client Implementation Project Manager vs Customer Success Manager?

AspectClient Implementation Project ManagerCustomer Success Manager
Primary FocusImplementing products/services for clients, ensuring project deliveryMaintaining client relationships, ensuring ongoing satisfaction
Work EnvironmentProject-based, cross-functional teams, deadlines-drivenRelationship management, account growth, support
Required SkillsProject management, technical knowledge, communicationCustomer service, communication, problem-solving

The Client Implementation Project Manager primarily focuses on executing and delivering projects to clients, ensuring timely and successful implementation. In contrast, the Customer Success Manager concentrates on building long-term relationships, ensuring client satisfaction, and fostering account growth. While both roles require strong communication skills, the implementation manager is more project-oriented, whereas the success manager emphasizes ongoing client engagement.

What are some common challenges faced by Client Implementation Project Managers during the onboarding process?

Client Implementation Project Managers often encounter challenges such as managing complex client expectations, aligning internal resources, and meeting tight deadlines. Coordinating cross-functional teams—including sales, IT, and customer support—requires clear communication and proactive problem-solving. Navigating differences in client workflows or technical requirements can also be demanding, but successful project managers rely on solid planning and adaptability to ensure smooth implementation and client satisfaction.
What are popular job titles related to Client Implementation Project Manager jobs in Pennsylvania? For Client Implementation Project Manager jobs in Pennsylvania, the most frequently searched job titles are:
What job categories do people searching Client Implementation Project Manager jobs in Pennsylvania look for? The top searched job categories for Client Implementation Project Manager jobs in Pennsylvania are:
What cities in Pennsylvania are hiring for Client Implementation Project Manager jobs? Cities in Pennsylvania with the most Client Implementation Project Manager job openings:
Client Implementation Project Manager jobs near you
Infographic showing various Client Implementation Project Manager job openings in Pennsylvania as of July 2026, with employment types broken down into 90% Full Time, and 10% Contract. Highlights an 100% In-person job distribution.

Project Manager

DiliTrust

Philadelphia, PA

Full-time

Posted 7 days ago

New

Job description

Ready to be part of the Legal Tech revolution?

As the leading SaaS publisher in Europe, DiliTrust is transforming legal departments worldwide with cutting-edge technology. From General Meeting reports to AI-assisted contract lifecycle management, our teams across France, Spain, Italy, Canada, Mexico, and MEA are the driving force behind our global success. We proudly support 2,400 customers in 64 countries, with 80% of major listed companies in Europe, North America, and the Middle East trusting us every day.

What you'll find at DiliTrust:

  • Innovation: Be at the forefront of legal tech advancements.
  • Global Impact: Collaborate with diverse teams across an international, multicultural environment.
  • Career Growth: Grow and develop within the future unicorn of legal tech.
  • Stimulating Culture: Experience a workplace recognized with the "Happy at Work" and "Tech at Work" labels every year since 2019.

Responsibilities

You will join our CSM-Project (Onboarding) team in the Philadelphia area. You'll be the strategic and operational backbone of our most complex customer deployments, managing the full journey from contract signature to go-live and beyond, typically running 5 to 8 projects concurrently.

What you'll own:

  • Lead end-to-end project delivery on strategic implementations ranging from 3 to 12 months: scope, planning, resources, risk management, and stakeholder communication.
  • Guide change management for legal and IT teams at enterprise clients, helping them transition confidently to new workflows and ways of working.
  • Own the configuration and setup advisory for each customer: you'll develop deep product knowledge across our full suite to deliver the kind of tailored, hands-on implementation DiliTrust is known for.
  • Run customer training sessions adapted to different user profiles (business, IT, executive) at each stage of the project.
  • Be the face of DiliTrust during the implementation phase , laying the groundwork for a trusted, lasting partnership that continues well beyond go-live.
  • Connect the right people at the right time : coordinate across R&D, Application Support, and data migration specialists to ensure smooth technical integrations on behalf of your clients.
  • Apply an agile project management methodology , adapting your approach to each client's complexity and pace.
  • Build business fluency  in the legal domain (corporate governance, contract lifecycle management, litigation) to speak credibly with General Counsels, Legal Operations, and their teams.
  • Travel to customer sites as needed to support key project milestones (up to 10-15% travel).

Profile

You're not just a project coordinator. You're the kind of person who naturally takes ownership, earns trust quickly, and stays calm when projects get complex.

  • 2+ years of experience  managing SaaS or software implementation projects in a client-facing role.
  • You've been in the room  when things go sideways -- and you know how to keep stakeholders aligned and timelines intact.
  • You speak both languages : comfortable talking strategy with a General Counsel and configurations with an IT architect.
  • You ask the right questions  before things become problems, and you bring solutions, not just status updates.
  • You're intellectually curious  about legal operations, governance, and the technology transforming them.
  • You thrive in fast-moving, cross-functional environments  and bring structure without bureaucracy.
  • Bilingual or multilingual skills  are a plus given our global client base.

Recruitment Process

  1. Talent Acquisition
  2. Head of Customer Success
  3. Chief Customer Officer

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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