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Saas Implementation Remote Jobs in Pennsylvania (NOW HIRING)

Itron, Inc

Implementation Consultant

Indiana, PA · Remote

This is a high-impact opportunity within a growing enterprise SaaS organization supporting the ... United States (Remote) with up to 50% travel Duties & Responsibilities Implementation & Project ...

Itron, Inc

This is a high-impact opportunity within a growing enterprise SaaS organization supporting the ... United States (Remote) with up to 50% travel Duties & Responsibilities Implementation & Project ...

Itron, Inc

United States (Remote) with up to 25% travel Duties and Responsibilities: Technical Implementation ... Experience with configurationheavy SaaS applications, workflow tools, or operational platforms

Aria Systems

Implementation Consultant

Philadelphia, PA · On-site +1

Remote in US About Aria Systems: Aria provides a cloud-based monetization platform for subscription ... We are a fast-moving SaaS company that offers a dynamic working environment with a collaborative ...

Harris

$25 - $26.50/hr

This remote role welcomes candidates anywhere in the US. Preference will be given to candidates who ... SaaS implementation experience a plus * Medicare industry knowledge a plus What we offer: * Culture ...

Harris

Customer Success Coordinator

Indiana, PA · Remote

$25 - $26.50/hr

This remote role welcomes candidates anywhere in the US. Preference will be given to candidates who ... SaaS implementation experience a plus * Medicare industry knowledge a plus What we offer: * Culture ...

Harris

$25 - $26.50/hr

This remote role welcomes candidates anywhere in the US. Preference will be given to candidates who ... SaaS implementation experience a plus * Medicare industry knowledge a plus What we offer: * Culture ...

Harris

$25 - $26.50/hr

This remote role welcomes candidates anywhere in the US. Preference will be given to candidates who ... SaaS implementation experience a plus * Medicare industry knowledge a plus What we offer: * Culture ...

Harris

$25 - $26.50/hr

This remote role welcomes candidates anywhere in the US. Preference will be given to candidates who ... SaaS implementation experience a plus * Medicare industry knowledge a plus What we offer: * Culture ...

Harris

$25 - $26.50/hr

This remote role welcomes candidates anywhere in the US. Preference will be given to candidates who ... SaaS implementation experience a plus * Medicare industry knowledge a plus What we offer: * Culture ...

Harris

$25 - $26.50/hr

This remote role welcomes candidates anywhere in the US. Preference will be given to candidates who ... SaaS implementation experience a plus * Medicare industry knowledge a plus What we offer: * Culture ...

Harris

Customer Success Coordinator

Indiana, PA · Remote

$25 - $26.50/hr

This remote role welcomes candidates anywhere in the US. Preference will be given to candidates who ... SaaS implementation experience a plus * Medicare industry knowledge a plus What we offer: * Culture ...

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All JobsSaas Implementation JobsSaas Implementation Remote JobsSaas Implementation Remote Jobs in Pennsylvania

Saas Implementation Remote information

What does a SaaS Implementation Specialist do when working remotely?

A SaaS Implementation Specialist working remotely is responsible for helping clients set up, configure, and launch Software as a Service (SaaS) products without being on-site. They manage onboarding processes, provide training and support, and ensure the software integrates smoothly with existing client systems. Communication is often carried out via video calls, email, and collaboration tools, making strong digital communication skills essential. Their goal is to help clients achieve successful adoption and maximize the value of the software.

What are common challenges faced by remote SaaS Implementation specialists and how can they be addressed?

Remote SaaS Implementation specialists often encounter challenges such as coordinating effectively with clients across different time zones, managing communication without face-to-face interaction, and ensuring client adoption of the software. To address these, it’s important to establish clear communication channels, use project management tools for transparency, and schedule regular check-ins with clients and internal teams. Building strong documentation and providing accessible training resources can also help ensure successful implementations and client satisfaction.

What are the key skills and qualifications needed to thrive as a SaaS Implementation Specialist remote, and why are they important?

To thrive as a SaaS Implementation Specialist (Remote), you need a strong background in software implementation, customer onboarding, and project management, often supported by a degree in IT, business, or related fields. Familiarity with SaaS platforms, CRM systems, and project management tools like Jira or Asana, as well as relevant certifications (e.g., PMP or Salesforce certification), is highly beneficial. Excellent communication, problem-solving abilities, and self-motivation are crucial soft skills for managing client relationships and remote work challenges. These skills ensure seamless client onboarding, effective project delivery, and customer satisfaction in a distributed work environment.

What is the difference between Saas Implementation Remote vs SaaS Support Specialist?

AspectSaas Implementation RemoteSaaS Support Specialist
CredentialsTypically requires technical certifications, project management skillsRequires customer service and technical troubleshooting skills
Work EnvironmentRemote, project-based, collaborative teamsRemote or on-site, focused on customer support
Industry UsageUsed in SaaS deployment and onboarding processesUsed in ongoing customer support and issue resolution
Search & Comparison IntentUnderstanding implementation roles and responsibilitiesComparing support roles and troubleshooting tasks

While both roles operate remotely within the SaaS industry, Saas Implementation Remote focuses on deploying and onboarding new clients, requiring technical and project management skills. SaaS Support Specialist primarily handles ongoing customer support, troubleshooting, and issue resolution. The roles complement each other but differ in scope and responsibilities.

What are the most commonly searched types of Saas Implementation jobs in Pennsylvania?

The most popular types of Saas Implementation jobs in Pennsylvania are:

What are popular job titles related to Saas Implementation Remote jobs in Pennsylvania?

For Saas Implementation Remote jobs in Pennsylvania, the most frequently searched job titles are:

What job categories do people searching Saas Implementation Remote jobs in Pennsylvania look for?

The top searched job categories for Saas Implementation Remote jobs in Pennsylvania are:

What cities in Pennsylvania are hiring for Saas Implementation Remote jobs?

Cities in Pennsylvania with the most Saas Implementation Remote job openings:

Saas Implementation Remote jobs near you
Infographic showing various Saas Implementation Remote job openings in Pennsylvania as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution.

Implementation Consultant

Itron, Inc

Indiana, PA • Remote

Full-time

Medical, Retirement, PTO

Posted 4 days ago

Itron rating

7.0

Company rating: 7.0 out of 10

Based on 19 frontline employees who took The Breakroom Quiz

114th of 159 rated electronics manufacturers

Job description

Itron is innovating new ways for utilities and cities to manage energy and water. We create a more resourceful world to protect essential resources for today and tomorrow. Join us.

We are seeking an Implementation Consultant (Functional/Project Lead) to lead the functional and project management activities required to successfully deploy our SaaS platform for enterprise utility customers. This role is critical to ensuring structured, well-coordinated, and repeatable implementations that deliver meaningful outcomes for organizations operating critical infrastructure.The Implementation Consultant serves as the functional owner of implementation workstreams, partnering closely with a dedicated Technical/Solution Consultant, Customer Support, Product Management, and Engineering teams to deliver high-quality customer deployments. This role focuses on business process alignment, project coordination, stakeholder engagement, and customer enablement activities required to bring customers live, including requirements gathering, timeline management, cross-functional coordination, and functional configuration decisions involving hazard and task libraries, templates, workflows, and role-based permissions.
This is a hands-on leadership role accountable for ensuring the solution is configured to align with customer operational processes while driving successful, on-time implementations in partnership with technical delivery teams. The ideal candidate is customer-focused, collaborative, adaptable, and passionate about helping customers achieve business value through technology.This is a high-impact opportunity within a growing enterprise SaaS organization supporting the Utilities & Energy sector, where operational excellence, innovation, strong communication, and dependable project execution are essential to customer success.
Location: United States (Remote) with up to 50% travel
Duties & Responsibilities
Implementation & Project Leadership
  • Lead the functional implementation workstream for enterprise customer deployments from project kickoff through go-live, demonstrating accountability for delivery quality, customer outcomes, and overall project success.
  • Own implementation timelines, milestone tracking, risk management, and coordination across internal teams and customer stakeholders.
  • Facilitate discovery and requirements workshops to understand customer business processes, operational workflows, objectives, and success criteria.
  • Translate business requirements into scalable, well-documented configuration plans, including hazard and task libraries, templates, workflows, and role-based permissions.
  • Partner closely with Technical/Solution Consultants to ensure alignment between functional requirements and technical implementation activities, including integrations, SSO, data migration, and environment setup.
  • Lead customer status meetings, steering committees, and cross-functional alignment sessions, fostering transparency and trust throughout the engagement.
  • Maintain accurate project documentation, meeting notes, decisions, and implementation artifacts to support repeatable delivery practices.
  • Act as a trusted advisor, providing guidance and recommendations that help customers maximize value from the platform.
Business Process & Configuration Design
  • Lead business process design sessions with customer stakeholders, including Safety Managers, Operations Leaders, Supervisors, and other operational teams.
  • Define and own configuration decisions related to forms, templates, hazard and control libraries, workflows, and system permissions.
  • Validate that configured processes accurately reflect real-world field operations and customer requirements.
  • Collaborate with subject matter experts to ensure solutions support day-to-day operational needs while aligning with industry best practices.
  • Recommend innovative approaches that improve efficiency, consistency, and adoption across customer organizations.
Training, Adoption & Change Support
  • Support training strategy development and delivery in partnership with customer stakeholders and change management resources.
  • Identify key champions and stakeholders who can support user adoption and successful rollout activities.
  • Gather, evaluate, and incorporate user feedback during pilot programs and early go-live phases to drive continuous improvement.
  • Promote effective change management practices that help customers realize value and achieve long-term success.
Testing, Validation & Go-Live Readiness
  • Coordinate User Acceptance Testing (UAT) planning and execution from a functional and business-process perspective.
  • Identify, communicate, and proactively manage implementation risks, dependencies, and blockers.
  • Support go-live readiness reviews, cutover planning, and deployment activities.
  • Ensure successful transition of customers to Customer Success and Support teams through complete knowledge transfer and documentation.
  • Monitor implementation outcomes and contribute to lessons learned activities following deployment.
Scalable Implementation Practices
  • Identify recurring configuration and implementation challenges and develop reusable templates, playbooks, and best practices.
  • Collaborate with Product and Engineering teams to influence platform enhancements based on customer feedback and implementation experience.
  • Create and maintain implementation documentation that improves delivery consistency, reduces manual effort, and increases deployment efficiency.
  • Contribute to the continuous improvement of implementation methodologies, tools, and customer onboarding experiences.
Required Skills & Experience
  • 3+ years of experience in implementation consulting, project management, business analysis, customer success, or customer-facing SaaS deployment roles.
  • Demonstrated experience leading project or functional workstreams for enterprise software implementations.
  • Strong ability to translate customer business requirements into scalable, well-documented configuration and process solutions.
  • Proven project management capabilities, including timeline management, stakeholder engagement, risk identification, and dependency tracking.
  • Experience collaborating effectively with technical consultants, customer stakeholders, and cross-functional teams in fast-paced environments.
  • Excellent written, verbal, and presentation communication skills, with the ability to facilitate workshops and build trusted customer relationships.
  • Strong problem-solving skills with an agile, solution-oriented mindset.
  • Ability to prioritize multiple initiatives while maintaining attention to detail and customer satisfaction.
  • Commitment to accountability, collaboration, and delivering exceptional customer experiences.
Preferred Skills & Experience
  • Experience implementing software solutions for utility, energy, industrial, infrastructure, or other highly regulated organizations.
  • Experience deploying software solutions to field or frontline workforces, including mobile applications and operational platforms.
  • Familiarity with organizational change management, training programs, and technology adoption strategies.
  • Experience with business process analysis, workflow design, and configuration-intensive SaaS platforms.
  • Experience creating or supporting operational reporting and dashboards using Power BI or similar analytics tools.
  • Knowledge of enterprise implementation methodologies and customer onboarding best practices.
  • Experience working within a high-growth technology company focused on customer success and continuous innovation.
Benefits Info:
This position also includes a competitive benefit package including; financial, social, health and wellbeing programs, paid vacation, 401k matching, employee stock purchase program, hybrid work schedule, and more!
#LI-QW1

Itron is committed to building an inclusive and diverse workforce and providing an authentic workplace experience for all employees. If you are excited about this role but your past experiences don't perfectly align with every requirement, we encourage you to apply anyway. In the end, you may be just who we are looking for!
The successful candidate's starting wage will be determined based on permissible, non-discriminatory factors such as skills and experience.
Itron is proud to be an Equal Opportunity Employer. If you require an accommodation to apply, please contact a recruiting representative at 1-800-635-5461 or email Accessibility@itron.com.


Itron is transforming how the world manages energy, water and city services. Our trusted intelligent infrastructure solutions help utilities and cities improve efficiency, build resilience and deliver safe, reliable and affordable service. With edge intelligence, we connect people, data insights and devices so communities can better manage the essential resources they rely on to live. Join us as we create a more resourceful world: www.itron.com

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