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Client Implementation Project Manager Jobs in Arizona

TicketManager

Companies spend more than $600 billion each year on client entertainment. TicketManager is the ... The Role The Implementation Project Manager (IPM) is responsible for launching customers ...

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Implementation Specialist

Chandler, AZ · On-site

Manages multiple client implementations, runs first payroll(s), and trains newly onboarded clients ... Project management skills * Problem solving skills * Office Product Knowledge Education ...

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Versaterm

Project Implementation Lead

Mesa, AZ

Serve as the senior client relationship owner for flagship implementations, building executive ... Experience with Police Records Management Systems (RMS), especially with Versaterm RMS is strongly ...

Versaterm

Project Implementation Lead

Mesa, AZ · On-site

Serve as the senior client relationship owner for flagship implementations, building executive ... Experience with Police Records Management Systems (RMS), especially with Versaterm RMS is strongly ...

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Client Implementation Project Manager information

What are the key skills and qualifications needed to thrive as a Client Implementation Project Manager, and why are they important?

To thrive as a Client Implementation Project Manager, you need strong project management skills, a solid understanding of implementation processes, and typically a bachelor’s degree in business, IT, or a related field. Familiarity with project management software (like Jira, Asana, or MS Project), CRM systems, and certifications such as PMP or PRINCE2 are highly valuable. Exceptional communication, problem-solving, and stakeholder management skills set top performers apart. These skills ensure smooth client onboarding, timely delivery, and high client satisfaction throughout complex implementation projects.

What is a Client Implementation Project Manager?

A Client Implementation Project Manager is responsible for overseeing the onboarding and integration process for new clients within a company. They coordinate cross-functional teams, manage timelines, and ensure that client requirements are met efficiently and effectively. Their main goal is to deliver a seamless transition for the client, from initial engagement through to the full deployment of products or services. This role requires strong project management, communication, and problem-solving skills, as well as the ability to handle multiple projects simultaneously.

What is the difference between Client Implementation Project Manager vs Customer Success Manager?

AspectClient Implementation Project ManagerCustomer Success Manager
Primary FocusImplementing products/services for clients, ensuring project deliveryMaintaining client relationships, ensuring ongoing satisfaction
Work EnvironmentProject-based, cross-functional teams, deadlines-drivenRelationship management, account growth, support
Required SkillsProject management, technical knowledge, communicationCustomer service, communication, problem-solving

The Client Implementation Project Manager primarily focuses on executing and delivering projects to clients, ensuring timely and successful implementation. In contrast, the Customer Success Manager concentrates on building long-term relationships, ensuring client satisfaction, and fostering account growth. While both roles require strong communication skills, the implementation manager is more project-oriented, whereas the success manager emphasizes ongoing client engagement.

What are some common challenges faced by Client Implementation Project Managers during the onboarding process?

Client Implementation Project Managers often encounter challenges such as managing complex client expectations, aligning internal resources, and meeting tight deadlines. Coordinating cross-functional teams—including sales, IT, and customer support—requires clear communication and proactive problem-solving. Navigating differences in client workflows or technical requirements can also be demanding, but successful project managers rely on solid planning and adaptability to ensure smooth implementation and client satisfaction.
What are popular job titles related to Client Implementation Project Manager jobs in Arizona? For Client Implementation Project Manager jobs in Arizona, the most frequently searched job titles are:
What job categories do people searching Client Implementation Project Manager jobs in Arizona look for? The top searched job categories for Client Implementation Project Manager jobs in Arizona are:
What cities in Arizona are hiring for Client Implementation Project Manager jobs? Cities in Arizona with the most Client Implementation Project Manager job openings:
Client Implementation Project Manager jobs near you
Infographic showing various Client Implementation Project Manager job openings in Arizona as of July 2026, with employment types broken down into 1% As Needed, 82% Full Time, 11% Part Time, and 6% Contract. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution.

Implementation Project Manager

TicketManager

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted yesterday

Job description

Live events are fun. 

Concerts, sporting events, and festivals create memorable lifelong experiences with clients, prospects, partners, friends, and family—and they drive real business impact.
Companies spend more than $600 billion each year on client entertainment. TicketManager is the enterprise platform they trust to source, manage, track, and report on live event tickets and hospitality—while maintaining compliance, control, and visibility across the organization. Built at the intersection of live events, technology, and enterprise operations, TicketManager makes client entertainment easy and measurable. Our industry-leading software supports everything from invitations and event execution to post-event reporting, helping companies clearly prove ROI and strengthen relationships through unforgettable experiences. TicketManager is trusted by thousands of global brands, including Anheuser-Busch, Verizon, American Express, Nike, and Visa, as well as Fortune 500 companies, professional sports leagues, and major organizations such as the NBA, NFL, NCAA, and NASCAR. We’re also proud to partner with some of the most iconic teams and venues in sports and entertainment, including the New York Jets, Philadelphia Eagles and Phillies, Capital One Arena, Texas Rangers, LAFC, and Seattle Seahawks, along with more than 50 professional and collegiate teams, franchises, universities, and technology providers. Why Work at TicketManager
At TicketManager, you’ll help build technology that brings people together through live experiences—while solving complex, real-world problems for the world’s best companies. We’re a fast-growing, profitable company that values ownership, collaboration, and excellence, and we’re building a team that’s passionate about making work impactful and fun.
If you’re excited about live events, cutting-edge technology, and doing work that truly matters, you’ll feel right at home here. The Role
The Implementation Project Manager (IPM) is responsible for launching customers successfully and on time. They lead the implementation process from start to finish, coordinating with internal teams to keep projects moving forward. A key part of the role includes building and managing account flows in internal systems to ensure accurate setup and support future growth. The IPM is the main point of contact for implementation progress and communicates updates to leadership. Responsibilities: 
  • Lead end-to-end planning and execution of client implementation projects, ensuring timely delivery, client satisfaction, and smooth post-launch transitions to customer-facing teams.
  • Build system workflows and execute configurations (e.g., SSO, CRM, API integrations), advising on best practices for optimal setup and scalability.
  • Manage implementation timelines using internal tools, ensuring milestones are met and proactively identifying risks.
  • Maintain accurate documentation of project status, decisions, client use case and client feedback.
  • Coordinate cross-functionally with Account Management, Customer Success, Support, Product, and Tech teams to drive adoption and implementation progress.
  • Communicate regularly with clients and internal stakeholders, reporting key KPIs, launch status, and securing leadership sign-off upon completion.
  • Monitor project health, mitigate risks, route support requests appropriately, and deliver client training and launch materials.


Desired Skills and Experience:

  • Bachelor’s Degree Required
  • 5+ years of work experience in a collaborative, data-driven environment 
  • Previous project management experience preferred
  • PMP or similar certification is a plus
  • Strong interpersonal skills: negotiating, influencing, and dealing effectively with people
  • Excellent communication and organizational skills with the ability to manage multiple projects simultaneously
  • Customer service skills in a SaaS environment preferred
  • Proven presentation and executive meeting planning
  • Ability to translate technical concepts into client-friendly language
  • Ability to refine project management strategy to meet client needs

TicketManager Highlights:

  • Location: Mesa, AZ
  • Compensation: $85,000-$115,000 & Bonus Eligibility
  • Reports to: Senior Manager, Project Management
  • Work Expectations : Role is In-Office, Monday-Friday
  • Retirement: 401(k) Company Match
  • Health Benefits : Medical, Dental, Vision & Chiropractic
  • Time Off: Unlimited PTO
  • Interview Process: Multistage interview process with senior leaders across TicketManager to ensure strong alignment on role scope and expectations.
  • Events: Quarterly live event credits (we practice what we preach!), monthly happy hours, and volunteering
  • Perks: Fun, collaborative, in-office culture at our HQ with catered lunches and big company perks with the autonomy of a high-growth startup.
  • Recognition: Inc. 5000 fastest-growing private company by Inc. Magazine six years in a row. Recognized as one of the Best Places to Work by Inc. Magazine, The LA Business Journal, and Sports Business Journal
  • 4.5 out of 5 Glassdoor rating
  • Used by over 4,000 globally known companies including ~15% of the Fortune 500
Employment Type: Full Time
Bonus/Commission: No

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