Customer Project Manager Jobs in Arizona (NOW HIRING)

Heitek Automation, a SunSource company, is a leading provider of industrial automation components and integrated solutions. With decades of experience across industries including medical, life sciences, machine building, automotive, semiconductor, food & beverage, and water processing, we bring deep technical expertise to every project. Our commitment to exceptional service and innovative problem-solving helps customers overcome their most complex automation challenges. www.heitek.com 

A Project Manager is responsible for coordinating and overseeing the successful execution of customer projects from order receipt through final delivery. This position serves as the primary liaison between customers, sales, engineering, purchasing, production, warehouse operations, and suppliers to ensure projects are completed on schedule and meet customer expectations.

Essential Functions

Primary Responsibilities

• Customer project scheduling
• Control panel build coordination
• Material readiness tracking
• Maintain Change Log for approved requested changes and related costs.
• Engineering release coordination
• ERP production order creation / maintenace
• Production schedule communication
• Customer status updates
• Materials expedite coordination
• Maintain Open Issues Matrix
• Problem solve with other teams to meet customer requirements.
• Shipment coordination
• Project closeout

Key Metrics

• On-Time Delivery %
• Budget Maintenace
• Engineering Release Compliance
• Material Availability at Build Start
• Expedite Frequency
• Customer Satisfaction
• Revenue Shipped vs. Schedule
• Open Past-Due Projects
• Post production change minimization
• Systematic (ERP) order maintenance and accuracy

 
Experience, Education and Skills
Success in This Role

A successful Project Manager consistently delivers projects on schedule, within budget, communicates effectively across departments, proactively resolves issues, maintains strong customer relationships, and maintains a standard of operational excellence.

Additional Success Measures

In addition to project execution metrics, the role should be evaluated on:

• Accuracy and timeliness of project communication
• Reduction in project delays and escalations
• Continuous improvement initiatives implemented
• Cross-functional collaboration effectiveness
• Project updates and reporting as required

Education:

• Bachelor's degree in Business Administration, Project Management, Engineering, or a related field
• PMP (Project Management Professional) certification or equivalent is highly desirable

Experience:

• Preferred 1-3 years minimum of project management experience in a relevant industry
• Proven track record of successfully managing projects from initiation to completion
• Experience with project management methodologies such as Agile, Scrum, or Waterfall
• Demonstrated ability to manage project budgets, timelines, and resources effectively
• Experience in risk management and developing mitigation strategies

Equal Opportunity Employer, including disability and protected veteran status.  If you are an individual with a disability and require an accommodation to complete the application process, please contact [email protected] to request reasonable accommodation. Only requests for accommodation in the application process will be returned from this email address.  This employer uses E-Verify. Please click here for additional information. (For Illinois E-Verify information click here, aquí).  Sun-Source | Privacy Policy #heitekasscWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.