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Client Implementation Project Manager Jobs in Scottsdale, AZ

ADP

Implementation Project Manager

Tempe, AZ

Collaborates and consults with client and ADP Project Teams to manage the project scope and overall client experience during all phases of the implementation. Oversee development, communication ...

ADP

Implementation Project Manager

Tempe, AZ · On-site

Collaborates and consults with client and ADP Project Teams to manage the project scope and overall client experience during all phases of the implementation. Oversee development, communication ...

Versaterm

Project Implementation Lead

Mesa, AZ

Serve as the senior client relationship owner for flagship implementations, building executive ... Experience with Police Records Management Systems (RMS), especially with Versaterm RMS is strongly ...

Versaterm

Project Implementation Lead

Mesa, AZ · On-site

Serve as the senior client relationship owner for flagship implementations, building executive ... Experience with Police Records Management Systems (RMS), especially with Versaterm RMS is strongly ...

Clear Demand

Implementation Manager

Phoenix, AZ · Remote

The Role As an Implementation Manager, you will own the end-to-end delivery of ClearDemand ... You'll manage the project across five concurrent workstreams (Project Design, Discovery ...

Versaterm

Project Manager

Mesa, AZ · On-site

Support client relationship management throughout the implementation lifecycle, ensuring expectations are clearly set and met. * Contribute to the refinement of project management tools, templates ...

Versaterm

Project Manager

Mesa, AZ · On-site

Support client relationship management throughout the implementation lifecycle, ensuring expectations are clearly set and met. * Contribute to the refinement of project management tools, templates ...

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Client Implementation Project Manager information

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$41.3K

$113.3K

$188.4K

How much do client implementation project manager jobs pay per year?

As of Aug 24, 2026, the average yearly pay for client implementation project manager in Scottsdale, AZ is $113,327.00, according to ZipRecruiter salary data. Most workers in this role earn between $80,600.00 and $142,100.00 per year, depending on experience, location, and employer.

What is a client implementation project manager?

A Client Implementation Project Manager is responsible for overseeing the onboarding and integration process for new clients within a company. They coordinate cross-functional teams, manage timelines, and ensure that client requirements are met efficiently and effectively. Their main goal is to deliver a seamless transition for the client, from initial engagement through to the full deployment of products or services. This role requires strong project management, communication, and problem-solving skills, as well as the ability to handle multiple projects simultaneously.

What are the key skills and qualifications needed to thrive as a client implementation project manager?

To thrive as a Client Implementation Project Manager, you need strong project management skills, a solid understanding of implementation processes, and typically a bachelor’s degree in business, IT, or a related field. Familiarity with project management software (like Jira, Asana, or MS Project), CRM systems, and certifications such as PMP or PRINCE2 are highly valuable. Exceptional communication, problem-solving, and stakeholder management skills set top performers apart. These skills ensure smooth client onboarding, timely delivery, and high client satisfaction throughout complex implementation projects.

What are some common challenges faced by client implementation project managers during the onboarding process?

Client Implementation Project Managers often encounter challenges such as managing complex client expectations, aligning internal resources, and meeting tight deadlines. Coordinating cross-functional teams—including sales, IT, and customer support—requires clear communication and proactive problem-solving. Navigating differences in client workflows or technical requirements can also be demanding, but successful project managers rely on solid planning and adaptability to ensure smooth implementation and client satisfaction.

What is the difference between Client Implementation Project Manager vs Customer Success Manager?

AspectClient Implementation Project ManagerCustomer Success Manager
Primary FocusImplementing products/services for clients, ensuring project deliveryMaintaining client relationships, ensuring ongoing satisfaction
Work EnvironmentProject-based, cross-functional teams, deadlines-drivenRelationship management, account growth, support
Required SkillsProject management, technical knowledge, communicationCustomer service, communication, problem-solving

The Client Implementation Project Manager primarily focuses on executing and delivering projects to clients, ensuring timely and successful implementation. In contrast, the Customer Success Manager concentrates on building long-term relationships, ensuring client satisfaction, and fostering account growth. While both roles require strong communication skills, the implementation manager is more project-oriented, whereas the success manager emphasizes ongoing client engagement.

How much does a client implementation project manager make in the US?

A client implementation project manager in the US typically earns between $70,000 and $120,000 annually, depending on experience, industry, and location. Salaries often include benefits such as bonuses and health insurance, and the role requires strong project management skills and familiarity with tools like MS Project or Jira.

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What job categories do people searching Client Implementation Project Manager jobs in Scottsdale, AZ look for?

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What cities near Scottsdale, AZ are hiring for Client Implementation Project Manager jobs?

Cities near Scottsdale, AZ with the most Client Implementation Project Manager job openings:

Client Implementation Project Manager jobs near you

Implementation Project Manager

Tempe, AZ

ADP
Recruiting and Staffing Services • 10K+ employees
Learn more about ADPexternal

Full-time

PTO

Posted 4 days ago

Job description

ADP Comprehensive Services Upmarket is hiring an Implementation Project Manager.
As an Implementation Project Manager, you will be responsible for executing the OneADP project management methodology for all assigned projects spanning multiple products and business units. Collaborates and consults with client and ADP Project Teams to manage the project scope and overall client experience during all phases of the implementation. Oversee development, communication, control and execution of project plans in a manner consistent with the framework of the OneADP solution delivery and ensures client needs are satisfied by delivering projects with a high degree of quality. Ensures goals are met by client and ADP Project Team Members who may represent multiple business units including Implementation Specialists, Trainers, Sales Representatives, Client Services Representatives, vendors and others by ensuring they understand and adhere to key timeframes and quality goals. As directed by the Implementation Executive, drives associate mentorship, and participates in stretch assignments/projects in support a virtual Resource Management Team.
  • Determines the appropriate analysis and data conversion methods to ensure correct and timely set up of products and features. Adheres to project management standards of overall methodology, tools and implementation processes.
  • Collaborates and maintains project control: Oversees development, communication and execution of the goals and project timeline by consulting and collaborating with other Implementation, Sales and business unit associates to ensure delivery of the highest level of performance for the attainment of the overall project goals. Plans, schedules and controls the activities of complex business projects. Monitors all project deliverables through the generation, maintenance, distribution and communication of key project documents including project plans, Develops and executes appropriate client conversion strategies.
  • Determines the appropriate analysis and data conversion methods to ensure correct and timely set up of products and features. Adheres to project management standards of overall methodology, tools and implementation processes.
  • Collaborates and maintains project control: Oversees development, communication and execution of the goals and project timeline by consulting and collaborating with other Implementation, Sales and business unit associates to ensure delivery of the highest level of performance for the attainment of the overall project goals. Plans, schedules and controls the activities of complex business projects. Monitors all project deliverables through the generation, maintenance, distribution and communication of key project documents including project plans, status reports, and issue and resolution logs to ensure processes are followed and goals achieved, including the timely completion of milestones. Coordinates the new client transition process at the conclusion of the implementation for each product purchased. Ensures that all necessary documentation is properly distributed to facilitate the ongoing support of complex client solutions.
  • Gains commitment, alignment and engagement from all Project Team Members in pursuit of Resource Services' mission, vision and values of providing integrated solutions and World Class Service. Accountable for influencing and managing the collective performance of an Implementation Project Team that includes Implementation Consultants and may span multiple business units (i.e. Retirement Services, FSA/COBRA, Concur, TLM, 3rd-party vendors, etc.)
    * Internal and external relationships: Manages the client relationship at the most senior level within the client organization and acts as single point of contact and escalation for all key project stakeholders: clients, Sales and ADP Project Team Members. Maintains the Project Team's focus on exceeding client expectations.
  • Participates in departmental or Implementation Center task force teams and councils that focus on improving processes, strategic initiatives, acquisitions, stretch assignments and collaboration opportunities with other BU's. Results oriented with proven statistical success and seasoned leadership and mentorship skills and abilities.
  • Sales Partnership/Alignment: Aligns with and supports expectations and communications established by Sales. Accurately assesses and monitors client expectations to ensure positive outcomes. Identifies and overcomes objections, clarifies expectations, confirms client understanding of both deliverables and timeframes and involves Sales as necessary to reset expectations. Incorporates and prioritizes the ADP Value Proposition in project strategy. Leads and gains commitment from client and ADP Project Teams to implement with a concurrent approach, meeting and exceeding clients' integrated solution and value proposition objectives. *Meets with prospects to discuss the implementation process. Serves as a liaison with Sales/System Consultants to set proper expectations.
  • Product Support: Assists Regional product groups in development of new processes, tools and collateral. Participates in task forces and stretch assignments.
To thrive in this role, you have a way with clients that builds rapport,establishestrust,and shines with professionalism.Over the phoneand in writing, your communication style is clear and easy for our clients to understand andtake actionon. As a result, your client satisfaction scores make you proud. Pace should not scare you. We also have a healthy dose of fun. Not only can you find a career here but friendships that last in a company that values inclusion.
Ready to #MakeYourMark? Apply now!

To learn more about Implementation at ADP, watch here: https://adp.careers/Client_Services_Videos
WHAT YOU'LL DO: Responsibilities
What you can expect on a typical day:
  • Implement Clients. You'll create exceptional Implementation experiences for each product or service. Through your expertise and relationship-building, you'll help clients develop the skills and confidence to use our products with ease.
  • ImplementADP Technologies and Products.You will analyze existing systems, interface requirements, and business processes.You willincorporate new processes, tools, and approaches when recommendingand implementingtheADP solution.
  • Partner Internally.Youwillinteract/collaborate with ADP associates in sales and customer service.You will exchange routine information with members of the client project team, including priorities, timeliness,andissues as they arise.
  • Multi-Task - Communicate.You will work on multiple time-sensitive follow-ups/projects at the same time.You will share essential information with clients and internal teams.
  • Organize.Youadhere to a daily schedule and organize yourselfto deal with a high volume ofcalls, emails, etc.
TO SUCCEED IN THIS ROLE: Requirements
  • 3 - 5 years of client service, customer service, or consulting experience.
  • Prior project management experience is not required; we will train you to be successful!
A college degree is great but not required. What's more important is having the skills to do the job. Other acceptable experiences could include:
  • Experience noted above, OR
  • Military Experience. We recognize and appreciate the unique talents and experiences Veterans bring to the table. We value the discipline, commitment, and problem-solving abilities you developed and are excited to provide an environment where you can continue to make a meaningful impact.
YOU'LL LOVE WORKING HERE BECAUSE YOU CAN:
  • Be yourself in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights.
  • Belong by joining one of our Business Resource Groups where you can connect globally with networks and allies who share common interests and experiences.
  • Grow your career in an agile, dynamic environment with plenty of opportunities to progress.
  • Continuously learn through ongoing training, development, and mentorship opportunities.
  • Be your healthiest. Best-in-class benefits start on Day 1 because healthy associates are happy ones.
  • Focus on your mental health and well-being. We're here to provide exceptional service to our clients, and none of that happens without each of us taking care of ourselves and being there for one another.
  • Join a company committed to giving back and generating a lasting, positive impact upon the communities in which we work and live.
  • Get paid to pay it forward. Company-paid time off for volunteering for causes you care about.
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About ADP

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We're designing a better way to work, so you can achieve what you're working for. Consistently named one of the 'Most Admired Companies' by FORTUNE® Magazine, and recognized by DiversityInc® as one of the 'Top 50 Companies for Diversity,' ADP works with more than 740,000 organizations across the globe to help their people work smarter, embrace new challenges, and unleash their talent. "Always Designing for People" means we're creating platforms that will transform how great work gets done, so together we can unlock a world of opportunity.

Industry

Recruiting and staffing services

Company size

10,000+ Employees

Headquarters location

Roseland, NJ, US

Year founded

1949

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