In this role you will be responsible for directing multiple implementation projects, tracking ... Experience in client-facing roles, managing stakeholder expectations effectively. * Strong ...
In this role you will be responsible for directing multiple implementation projects, tracking ... Experience in client-facing roles, managing stakeholder expectations effectively. * Strong ...
In this role you will be responsible for directing multiple implementation projects, tracking ... Experience in client-facing roles, managing stakeholder expectations effectively. * Strong ...
Quick apply
In this role you will be responsible for directing multiple implementation projects, tracking ... Experience in client-facing roles, managing stakeholder expectations effectively. * Strong ...
In this role you will be responsible for directing multiple implementation projects, tracking ... Experience in client-facing roles, managing stakeholder expectations effectively. * Strong ...
In this role you will be responsible for directing multiple implementation projects, tracking ... Experience in client-facing roles, managing stakeholder expectations effectively. * Strong ...
Project Manager - Tech
Phoenix, AZ · On-site
$94.90K - $112.20K/yr
This role will manage M&A integration projects, software implementations, and other strategic or operational projects as assigned. The ideal candidate thrives in dynamic environments, communicates ...
Project Manager - Tech
Phoenix, AZ · On-site
$94.90K - $112.20K/yr
This role will manage M&A integration projects, software implementations, and other strategic or operational projects as assigned. The ideal candidate thrives in dynamic environments, communicates ...
Project Manager - Tech
$94.90K - $112.20K/yr
This role will manage M&A integration projects, software implementations, and other strategic or operational projects as assigned. The ideal candidate thrives in dynamic environments, communicates ...
Project Manager - Tech
$94.90K - $112.20K/yr
This role will manage M&A integration projects, software implementations, and other strategic or operational projects as assigned. The ideal candidate thrives in dynamic environments, communicates ...
This role involves overseeing the client implementation process, coordinating with cross-functional ... Proven track record of managing multiple implementation projects simultaneously and meeting ...
This role involves overseeing the client implementation process, coordinating with cross-functional ... Proven track record of managing multiple implementation projects simultaneously and meeting ...
Project Manager
Chandler, AZ · On-site
Able to implement project plan while maintaining quality assurance, financial performance, and ... The ability to run several small projects, concurrently as well as mid to large size client ...
Quick apply
Project Manager
Chandler, AZ · On-site
Able to implement project plan while maintaining quality assurance, financial performance, and ... The ability to run several small projects, concurrently as well as mid to large size client ...
Project Manager
Chandler, AZ · On-site
Able to implement project plan while maintaining quality assurance, financial performance, and ... The ability to run several small projects, concurrently as well as mid to large size client ...
Project Manager
Chandler, AZ · On-site
Able to implement project plan while maintaining quality assurance, financial performance, and ... The ability to run several small projects, concurrently as well as mid to large size client ...
Identify potential cost overruns or savings and implement corrective actions. * Lead project buyout ... Address client concerns promptly and maintain strong working relationships. Additional ...
Quick apply
Identify potential cost overruns or savings and implement corrective actions. * Lead project buyout ... Address client concerns promptly and maintain strong working relationships. Additional ...
Identify potential cost overruns or savings and implement corrective actions. * Lead project buyout ... Address client concerns promptly and maintain strong working relationships. Additional ...
Quick apply
Identify potential cost overruns or savings and implement corrective actions. * Lead project buyout ... Address client concerns promptly and maintain strong working relationships. Additional ...
Project Manager
$80K - $90K/yr
Project Manager Salary Range: $80k - $90k Who We Are RateLinx is an industry-leading logistics and ... You have experience leading client software implementations, delivering on time and within scope.
Project Manager
$80K - $90K/yr
Project Manager Salary Range: $80k - $90k Who We Are RateLinx is an industry-leading logistics and ... You have experience leading client software implementations, delivering on time and within scope.
... client's objectives. * Develop and maintain comprehensive project plans, including timelines ... Identify and implement process improvements for internal systems and procedures to enhance project ...
Quick apply
... client's objectives. * Develop and maintain comprehensive project plans, including timelines ... Identify and implement process improvements for internal systems and procedures to enhance project ...
... client's objectives. * Develop and maintain comprehensive project plans, including timelines ... Identify and implement process improvements for internal systems and procedures to enhance project ...
Quick apply
... client's objectives. * Develop and maintain comprehensive project plans, including timelines ... Identify and implement process improvements for internal systems and procedures to enhance project ...
... client's objectives. * Develop and maintain comprehensive project plans, including timelines ... Identify and implement process improvements for internal systems and procedures to enhance project ...
Quick apply
... client's objectives. * Develop and maintain comprehensive project plans, including timelines ... Identify and implement process improvements for internal systems and procedures to enhance project ...
Client Services Project Manager
Phoenix, AZ · Remote
$90K - $115K/yr
Manages projects from initiation through delivery by aligning with client objectives, internal standards, and resource plans, while translating client or court requirements into actionable solutions.
Client Services Project Manager
Phoenix, AZ · Remote
$90K - $115K/yr
Manages projects from initiation through delivery by aligning with client objectives, internal standards, and resource plans, while translating client or court requirements into actionable solutions.
Project Manager-Mining
Tucson, AZ · On-site
Able to implement client H&S specific protocols as well. Client & Stakeholder Engagement ... Project Management: PMI's Project Management Professional (PMP) certification preferred. 5-10+ ...
Project Manager-Mining
Tucson, AZ · On-site
Able to implement client H&S specific protocols as well. Client & Stakeholder Engagement ... Project Management: PMI's Project Management Professional (PMP) certification preferred. 5-10+ ...
Project Manager-Mining
Phoenix, AZ · On-site
Able to implement client H&S specific protocols as well. Client & Stakeholder Engagement ... Project Management: PMI's Project Management Professional (PMP) certification preferred. 5-10+ ...
Project Manager-Mining
Phoenix, AZ · On-site
Able to implement client H&S specific protocols as well. Client & Stakeholder Engagement ... Project Management: PMI's Project Management Professional (PMP) certification preferred. 5-10+ ...
Project Manager-Mining
Chandler, AZ · On-site
Able to implement client H&S specific protocols as well. Client & Stakeholder Engagement ... Project Management: PMI's Project Management Professional (PMP) certification preferred. 5-10+ ...
Project Manager-Mining
Chandler, AZ · On-site
Able to implement client H&S specific protocols as well. Client & Stakeholder Engagement ... Project Management: PMI's Project Management Professional (PMP) certification preferred. 5-10+ ...
Project Manager-Mining
Chandler, AZ · On-site
Able to implement client H&S specific protocols as well. Client & Stakeholder Engagement ... Project Management: PMI's Project Management Professional (PMP) certification preferred. 5-10+ ...
Project Manager-Mining
Chandler, AZ · On-site
Able to implement client H&S specific protocols as well. Client & Stakeholder Engagement ... Project Management: PMI's Project Management Professional (PMP) certification preferred. 5-10+ ...
Construction Project Manager - Transmission & Distribution (Phoenix or Albuquerque)
Phoenix, AZ · On-site
The Construction Project Manager is responsible for managing the construction project safety ... client, supplier and company commissioning and startup teams as needed. * Implement, audit, and ...
Construction Project Manager - Transmission & Distribution (Phoenix or Albuquerque)
Phoenix, AZ · On-site
The Construction Project Manager is responsible for managing the construction project safety ... client, supplier and company commissioning and startup teams as needed. * Implement, audit, and ...
Client Implementation Project Manager information
What are the key skills and qualifications needed to thrive as a Client Implementation Project Manager, and why are they important?
What are some common challenges faced by Client Implementation Project Managers during the onboarding process?
What is a Client Implementation Project Manager?
What is the difference between Client Implementation Project Manager vs Customer Success Manager?
| Aspect | Client Implementation Project Manager | Customer Success Manager |
|---|---|---|
| Primary Focus | Implementing products/services for clients, ensuring project delivery | Maintaining client relationships, ensuring ongoing satisfaction |
| Work Environment | Project-based, cross-functional teams, deadlines-driven | Relationship management, account growth, support |
| Required Skills | Project management, technical knowledge, communication | Customer service, communication, problem-solving |
The Client Implementation Project Manager primarily focuses on executing and delivering projects to clients, ensuring timely and successful implementation. In contrast, the Customer Success Manager concentrates on building long-term relationships, ensuring client satisfaction, and fostering account growth. While both roles require strong communication skills, the implementation manager is more project-oriented, whereas the success manager emphasizes ongoing client engagement.
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Job description
- Project Planning and Execution: Develop and manage a high-volume portfolio of implementations, upgrades, and maintenance projects ensuring they are completed on time and within budget.
- Risk Management: Proactively identify and manage project risks. Develop and implement risk mitigation plans.
- Stakeholder Management: Build and maintain strong relationships with key stakeholders. Engage with key stakeholders to understand their requirements, providing expert advice on grant management strategies and product capabilities.
- Customer Collaboration: Work directly with customers to define and document high-level business requirements and detailed requirements. Align customer goals with product functionality, managing customer expectations about product capabilities and enhancements.
- Cross-functional Collaboration: Participate in cross-functional team activities, including requirements gathering and business process modeling.
- Technical Leadership: Guide technical teams in developing and implementing system configuration, customizations, and enhancements to deliver specified business outcomes. Assist in designing end-user interfaces specific to client programs.
- Quality Assurance and Control: Lead the quality assurance process and oversee the quality control process to ensure all solutions meet rigorous standards before client review.
- Testing and Validation: Develop and oversee functional and user acceptance testing to ensure the final product operates according to contract specifications.
- Documentation and Reporting: Track business operational metrics, including capacity modeling and implementation efficiency. Maintain comprehensive project documentation and provide regular progress reports to both internal and external stakeholders.
- Bachelor's degree in Business Administration, Computer Science, Project Management, or a related field (preferred).
- 1-3 years of project management experience, ideally within a SaaS or technology environment.
- 1+ years of experience with tools like Azure DevOps, Jira, Visio, LucidChart, or Figma.
- Proven ability to manage small- to medium-scale projects and deliver under tight deadlines.
- Experience in client-facing roles, managing stakeholder expectations effectively.
- Strong analytical and problem-solving abilities, with a knack for transforming client needs into actionable plans.
- Proficiency in Microsoft Office and familiarity with project management tools.
- Excellent communication and interpersonal skills to engage with diverse stakeholders.
- Certifications: Project Management Certification (CAPM) preferred.
- Seamless project delivery that meets or exceeds client expectations while adhering to timelines and budgets.
- Transparent communication and collaboration that fosters trust and alignment among stakeholders.
- Accurate and insightful reporting that drives continuous improvement and informed decision-making.
- Teams that operate efficiently with a clear cadence, resulting in predictable and sustainable project outcomes.
- Personal and professional growth within a role that directly impacts the success of Agate Software's clients and operations.
This role offers the opportunity to make a meaningful impact in the public sector, delivering technology solutions that drive operational excellence for government agencies. Apply today to join a team committed to innovation, quality, and customer success.
About Agate Software
Sourced by ZipRecruiter
Industry
Software development
Company size
11 - 50 Employees
Headquarters location
Okemos, MI, US
Year founded
1997