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Client Implementation Project Manager Jobs in Minneapolis, MN

... client satisfaction. Manages implementation activities for medium to largescale projects, serving ... as a subject matter expert for standard implementations and providing mentorship and guidance to ...

Under the direction of the Implementation Manager, the Customer Success Project Manager is responsible for the successful completion of client project initiatives. This includes initiation, planning ...

Under the direction of the Implementation Manager, the Customer Success Project Manager is responsible for the successful completion of client project initiatives. This includes initiation, planning ...

Under the direction of the Implementation Manager, the Customer Success Project Manager is responsible for the successful completion of client project initiatives. This includes initiation, planning ...

Customer Success Project Manager

Eagan, MN · On-site +1

$80K - $100K/yr

Under the direction of the Implementation Manager, the Customer Success Project Manager is responsible for the successful completion of client project initiatives. This includes initiation, planning ...

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Client Implementation Project Manager information

See Minneapolis, MN salary details

$42.8K

$117.4K

$195.2K

How much do client implementation project manager jobs pay per year?

As of Sep 7, 2026, the average yearly pay for client implementation project manager in Minneapolis, MN is $117,413.00, according to ZipRecruiter salary data. Most workers in this role earn between $83,500.00 and $147,200.00 per year, depending on experience, location, and employer.

What is a client implementation project manager?

A Client Implementation Project Manager is responsible for overseeing the onboarding and integration process for new clients within a company. They coordinate cross-functional teams, manage timelines, and ensure that client requirements are met efficiently and effectively. Their main goal is to deliver a seamless transition for the client, from initial engagement through to the full deployment of products or services. This role requires strong project management, communication, and problem-solving skills, as well as the ability to handle multiple projects simultaneously.

What are the key skills and qualifications needed to thrive as a client implementation project manager?

To thrive as a Client Implementation Project Manager, you need strong project management skills, a solid understanding of implementation processes, and typically a bachelor’s degree in business, IT, or a related field. Familiarity with project management software (like Jira, Asana, or MS Project), CRM systems, and certifications such as PMP or PRINCE2 are highly valuable. Exceptional communication, problem-solving, and stakeholder management skills set top performers apart. These skills ensure smooth client onboarding, timely delivery, and high client satisfaction throughout complex implementation projects.

What are some common challenges faced by client implementation project managers during the onboarding process?

Client Implementation Project Managers often encounter challenges such as managing complex client expectations, aligning internal resources, and meeting tight deadlines. Coordinating cross-functional teams—including sales, IT, and customer support—requires clear communication and proactive problem-solving. Navigating differences in client workflows or technical requirements can also be demanding, but successful project managers rely on solid planning and adaptability to ensure smooth implementation and client satisfaction.

What is the difference between Client Implementation Project Manager vs Customer Success Manager?

AspectClient Implementation Project ManagerCustomer Success Manager
Primary FocusImplementing products/services for clients, ensuring project deliveryMaintaining client relationships, ensuring ongoing satisfaction
Work EnvironmentProject-based, cross-functional teams, deadlines-drivenRelationship management, account growth, support
Required SkillsProject management, technical knowledge, communicationCustomer service, communication, problem-solving

The Client Implementation Project Manager primarily focuses on executing and delivering projects to clients, ensuring timely and successful implementation. In contrast, the Customer Success Manager concentrates on building long-term relationships, ensuring client satisfaction, and fostering account growth. While both roles require strong communication skills, the implementation manager is more project-oriented, whereas the success manager emphasizes ongoing client engagement.

How much does a client implementation project manager make in the US?

A client implementation project manager in the US typically earns between $70,000 and $120,000 annually, depending on experience, industry, and location. Salaries often include benefits such as bonuses and health insurance, and the role requires strong project management skills and familiarity with tools like MS Project or Jira.

What are popular job titles related to Client Implementation Project Manager jobs in Minneapolis, MN?

For Client Implementation Project Manager jobs in Minneapolis, MN, the most frequently searched job titles are:

What job categories do people searching Client Implementation Project Manager jobs in Minneapolis, MN look for?

The top searched job categories for Client Implementation Project Manager jobs in Minneapolis, MN are:

What cities near Minneapolis, MN are hiring for Client Implementation Project Manager jobs?

Cities near Minneapolis, MN with the most Client Implementation Project Manager job openings:

Senior Implementation Project Manager - Remote

Genesis10

Minnetonka, MN • On-site

$55 - $63/hr

Other

Medical, Dental, Vision, Life, Retirement

Posted 5 days ago


Job description

Genesis10 is currently seeking a Senior Implementation Project Manager for a 12+ month contract position with a Major Healthcare Company located in Minnetonka, MN. This position is 100% remote.
Compensation: $55.00 - $63.00 per hour, W2, based on qualifications

Position Overview:
This is a client-facing role focused on leading new Pharmacy Benefit Management (PBM) client implementations, including Health Plan and Government Programs such as Medicaid and Medicare. The Senior Implementation Project Manager will partner with cross-functional teams including operations, product, and technology to ensure successful, high-quality, and on-time client implementations.
Key Responsibilities:
  • Manage and lead new Health Plan implementations across Commercial, Medicaid, Medicare, and Exchange lines of business
  • Own implementation objectives for new PBM clients, ensuring alignment with organizational strategy and client expectations
  • Develop and maintain detailed work plans, schedules, resource plans, status reports, and implementation priorities
  • Direct and coordinate cross-functional teams across operations, business, product, and technical areas to deliver high-quality, properly scoped project requirements on time
  • Lead complex implementation workstreams, including Operations Readiness (Member Services, System Access & Training, Vendor Transition, Reporting, Pharmacy Helpdesk) and Eligibility
  • Ensure timely and accurate implementation tracking, analysis, reporting, and communication using established policies and procedures
  • Maintain accurate and timely updates in ServiceNow (SN) automated workflows, ensuring QA standards and implementation timelines are met
  • Review deliverables to ensure adherence to quality standards, implementation requirements, and team performance metrics
  • Obtain sign-offs on deliverables from internal and external stakeholders and make timely decisions to keep implementations on track for go-live readiness
  • Identify risks, recommend solutions, escalate issues as needed, and ensure solutions align with client requirements
  • Partner with Account Management to track, document, and close all implementation items in alignment with client intent
  • Lead cross-functional quality initiatives and conduct post-go-live lessons learned reviews with clients and executive leadership

Primary Requirements:
  • Bachelor's degree or equivalent experience
  • 2+ years of experience in PBM, healthcare, or the pharmacy industry
  • 2+ years of experience in implementation management or large healthcare project management
  • Client-facing experience with the ability to influence internal and external stakeholders
  • Experience leading multiple implementations or managing workstreams within large implementations
  • Strong ability to multitask, work independently, collaborate with leadership, and ensure client satisfaction
  • Willingness to work through year-end holidays as needed to support client go-live activities

Desired Skills:
  • 1+ year of experience using MS Project
  • 1+ year of experience with ServiceNow
  • Experience supporting Medicare and/or Medicaid client implementations
  • PBM Account Management experience
  • Ability to influence without authority and drive results in a matrixed environment
  • Strong communication, presentation, and stakeholder management skills
  • Demonstrated ability to assess client needs through active listening and consultative engagement

Only candidates available and ready to work directly as Genesis10 employees will be considered for this position.
If you have the described qualifications and are interested in this exciting opportunity, please apply!
Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals.
For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10:
  • Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years
  • The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years
  • Access to an experienced, caring recruiting team (more than 7 years of experience, on average)
  • Behavioral Health Platform
  • Medical, Dental, Vision
  • Health Savings Account
  • Voluntary Hospital Indemnity (Critical Illness & Accident)
  • Voluntary Term Life Insurance
  • 401K
  • Sick Pay (for applicable states/municipalities)
  • Commuter Benefits (Dallas, NYC, SF, and Illinois)

For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all of our available career opportunities, please visit us at our website.
Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Genesis10 logo

About Genesis10

Sourced by ZipRecruiter

For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all our available career opportunities, please visit us at our website.

Industry

It services

Company size

1,001 - 5,000 Employees

Headquarters location

New York, NY, US