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Client Implementation Project Manager Jobs (NOW HIRING)

Nelnet

Implementation Project Manager

Lincoln, NE · On-site

The Implementation Project Manager will lead end-to-end implementation projects for higher ... based on client requirements; perform functional and integration testing. • Troubleshoot ...

VBA Software

Implementation Manager

Germantown, WI · Remote

The Implementation Manager will lead clients through our implementation process and ensure a ... Develop comprehensive project plans to meet client requirements and contracted statement of work

ADP

Implementation Project Manager

Louisville, KY

In this position you will be the key client owner and single point of contact responsible for the project management of the entire implementation and/or merger and acquisition, from the point of sale ...

Medisolv, Inc

Implementation Project Manager

Manage multiple healthcare SaaS implementation projects simultaneously, ensuring alignment with ... Client Engagement * Serve as the primary point of contact for clients throughout the implementation ...

Nelnet, Inc.

Implementation Project Manager

Lincoln, NE · On-site

$50K - $55K/yr

The Implementation Project Manager leads end-to-end implementation projects for higher education ... The position is critical to successful client adoption and ongoing satisfaction, working closely ...

ADP

Implementation Project Manager

Allentown, PA · On-site

Responsibilities : • Project manages work of several internal departments, client, financial advisors and client's prior recordkeeper to ensure a successful implementation and is the subject matter ...

Medix Infusion

IMPLEMENTATION PROJECT MANAGER

Addison, TX · On-site

$50K/yr

The Implementation Project Manager will oversee all aspects of end-to-end custom project cycles, from the creation of an accurate and efficient project timeline to the completion. The Implementation ...

Genex

Implementation Project Manager

Denver, CO · On-site

The Implementation Manager plans and manages service implementations for Fortune 500 clients. This ... client expectations • Work with a cross functional delivery team • Procure and manage project ...

Medix Infusion

IMPLEMENTATION PROJECT MANAGER

Addison, TX · On-site

$50K/yr

The Implementation Project Manager will oversee all aspects of end-to-end custom project cycles, from the creation of an accurate and efficient project timeline to the completion. The Implementation ...

Pivot

Implementation Project Manager

Fremont, CA

$127K/yr

... work Implementation Project Manager oversees and manages complex projects from beginning to ... Represent Pivot Interiors at client project/construction meetings to coordinate furniture ...

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How much do client implementation project manager jobs pay per year?

As of Jun 8, 2026, the average yearly pay for client implementation project manager in the United States is $112,486.00, according to ZipRecruiter salary data. Most workers in this role earn between $80,000.00 and $141,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Client Implementation Project Manager, and why are they important?

To thrive as a Client Implementation Project Manager, you need strong project management skills, a solid understanding of implementation processes, and typically a bachelor’s degree in business, IT, or a related field. Familiarity with project management software (like Jira, Asana, or MS Project), CRM systems, and certifications such as PMP or PRINCE2 are highly valuable. Exceptional communication, problem-solving, and stakeholder management skills set top performers apart. These skills ensure smooth client onboarding, timely delivery, and high client satisfaction throughout complex implementation projects.

What is a Client Implementation Project Manager?

A Client Implementation Project Manager is responsible for overseeing the onboarding and integration process for new clients within a company. They coordinate cross-functional teams, manage timelines, and ensure that client requirements are met efficiently and effectively. Their main goal is to deliver a seamless transition for the client, from initial engagement through to the full deployment of products or services. This role requires strong project management, communication, and problem-solving skills, as well as the ability to handle multiple projects simultaneously.

What is the difference between Client Implementation Project Manager vs Customer Success Manager?

AspectClient Implementation Project ManagerCustomer Success Manager
Primary FocusImplementing products/services for clients, ensuring project deliveryMaintaining client relationships, ensuring ongoing satisfaction
Work EnvironmentProject-based, cross-functional teams, deadlines-drivenRelationship management, account growth, support
Required SkillsProject management, technical knowledge, communicationCustomer service, communication, problem-solving

The Client Implementation Project Manager primarily focuses on executing and delivering projects to clients, ensuring timely and successful implementation. In contrast, the Customer Success Manager concentrates on building long-term relationships, ensuring client satisfaction, and fostering account growth. While both roles require strong communication skills, the implementation manager is more project-oriented, whereas the success manager emphasizes ongoing client engagement.

What are some common challenges faced by Client Implementation Project Managers during the onboarding process?

Client Implementation Project Managers often encounter challenges such as managing complex client expectations, aligning internal resources, and meeting tight deadlines. Coordinating cross-functional teams—including sales, IT, and customer support—requires clear communication and proactive problem-solving. Navigating differences in client workflows or technical requirements can also be demanding, but successful project managers rely on solid planning and adaptability to ensure smooth implementation and client satisfaction.
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Client Implementation Project Manager jobs near you
Infographic showing various Client Implementation Project Manager job openings in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 56% In-person, and 44% Remote job distribution, with an average salary of $112,486 per year, or $54.1 per hour.

Implementation Project Manager

Fidelity Investments

Covington, KY

Full-time

Posted 27 days ago

Fidelity Investments rating

8.7

Company rating: 8.7 out of 10

Based on 264 frontline employees who took The Breakroom Quiz

14th of 138 rated financial services

Job description

Job Description:

Note: Fidelity will not provide immigration sponsorship for this position.

The Role

The Implementation Project Manager (PM) for Emerging Products at Fidelity will act as the primary interface between the client and all internal groups related implementations and new service additions. The PM is ultimately accountable for leading multiple client implementations for projects including, but not limited to, Student Loan Employer Contributions (SDEC), Health Savings Account (HSA), Workplace Giving (WG) and Single Sign-on (SSO).

The Expertise and Skills You Bring

    • Knowledge of HR business functions, applications, and technical environment.
    • Client facing experience with end users, internal teams, external clients as well as 3rd parties vendors as central point of contact for all project related results.
    • Experience Creating project plans and monitoring progress against plan, including communicating deliverable, timelines, best-practice data, and process solutions to clients.
    • Familiarity with WI Products and Services across all product lines.
    • Related work experience, undergraduate and/or graduate degree(s). A Bachelor's degree is required.
    • Strong team building skills.
    • Highly organized and able to prioritize and multi-task in a fast-paced environment.
    • Excellent communication, interpersonal and presentation skills.
    • Strong analytical and problem-solving skills.
    • Excellent judgment and project management skills.
    • Results/willing to take action and have attention to detail.
    • Strong facilitation, influencing skills and negotiating skills.
    • Proven ability to promote and position products effectively with client.
    • Leads cross-company teams to achieve common goals.

The Team

The Fidelity Emerging Products Implementation team is responsible for implementing exciting new benefit opportunities to Fidelity clients. Healthcare Savings and Student Debt are significant challenges for all Americans. These, and other emerging products are expected to grow quickly in the coming years. It's critical that we create a scalable implementation model to onboard clients quickly, without sacrificing customer service. To that end, we collaborate with cross-functional partners to develop new service offerings, refine process and procedures, and drive new innovation to ensure Fidelity's leadership position in the market. Key stakeholders include Product Development, Personal Investing, Operations, Health & Welfare, Legal, Risk, Compliance, and of course, our new and existing clients.

Note:If you are a FINRA registered internal employee who is considering moving to a non-licensed role, you may want to proactively have a conversation with the hiring manager to understand the potential impact to your registrations before a final hiring decision is made.

Certifications:Category:Client Service

Please be advised that Fidelity's business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

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