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Client Implementation Project Manager Jobs in North Carolina

Judi Health

Implementation Project Manager

Charlotte, NC · Hybrid

... Project Manager oversees effective, accurate and timely transition of new clients to Judi Health ... Lead client communications and presentation throughout the implementation process, including, but ...

Judi Health

Implementation Project Manager

Charlotte, NC · Hybrid

... Project Manager oversees effective, accurate and timely transition of new clients to Judi Health ... Lead client communications and presentation throughout the implementation process, including, but ...

Capital Rx

Implementation Project Manager

Charlotte, NC · On-site

$117K - $147K/yr

... Project Manager oversees effective, accurate and timely transition of new clients to Judi Health ... Lead client communications and presentation throughout the implementation process, including, but ...

Sagility

Senior Director-Implementation

Concord, NC · On-site

... end new client implementations on data mining/clinical/coding programs Mandatory Skills ... Knowledge of Project management methodologies such as Agile, Waterfall * Good written/ verbal ...

Vistex

Senior SAP Project Manager

Forest City, NC

Establish "trusted advisor" relationships with key client and implementation partner stakeholders. * Monitor budget to actual project expenditures, headcount and deliverable completion. * Manage and ...

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Client Implementation Project Manager information

What are the key skills and qualifications needed to thrive as a Client Implementation Project Manager, and why are they important?

To thrive as a Client Implementation Project Manager, you need strong project management skills, a solid understanding of implementation processes, and typically a bachelor’s degree in business, IT, or a related field. Familiarity with project management software (like Jira, Asana, or MS Project), CRM systems, and certifications such as PMP or PRINCE2 are highly valuable. Exceptional communication, problem-solving, and stakeholder management skills set top performers apart. These skills ensure smooth client onboarding, timely delivery, and high client satisfaction throughout complex implementation projects.

What is a Client Implementation Project Manager?

A Client Implementation Project Manager is responsible for overseeing the onboarding and integration process for new clients within a company. They coordinate cross-functional teams, manage timelines, and ensure that client requirements are met efficiently and effectively. Their main goal is to deliver a seamless transition for the client, from initial engagement through to the full deployment of products or services. This role requires strong project management, communication, and problem-solving skills, as well as the ability to handle multiple projects simultaneously.

What is the difference between Client Implementation Project Manager vs Customer Success Manager?

AspectClient Implementation Project ManagerCustomer Success Manager
Primary FocusImplementing products/services for clients, ensuring project deliveryMaintaining client relationships, ensuring ongoing satisfaction
Work EnvironmentProject-based, cross-functional teams, deadlines-drivenRelationship management, account growth, support
Required SkillsProject management, technical knowledge, communicationCustomer service, communication, problem-solving

The Client Implementation Project Manager primarily focuses on executing and delivering projects to clients, ensuring timely and successful implementation. In contrast, the Customer Success Manager concentrates on building long-term relationships, ensuring client satisfaction, and fostering account growth. While both roles require strong communication skills, the implementation manager is more project-oriented, whereas the success manager emphasizes ongoing client engagement.

What are some common challenges faced by Client Implementation Project Managers during the onboarding process?

Client Implementation Project Managers often encounter challenges such as managing complex client expectations, aligning internal resources, and meeting tight deadlines. Coordinating cross-functional teams—including sales, IT, and customer support—requires clear communication and proactive problem-solving. Navigating differences in client workflows or technical requirements can also be demanding, but successful project managers rely on solid planning and adaptability to ensure smooth implementation and client satisfaction.
What are popular job titles related to Client Implementation Project Manager jobs in North Carolina? For Client Implementation Project Manager jobs in North Carolina, the most frequently searched job titles are:
What job categories do people searching Client Implementation Project Manager jobs in North Carolina look for? The top searched job categories for Client Implementation Project Manager jobs in North Carolina are:
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Client Implementation Project Manager jobs near you
Infographic showing various Client Implementation Project Manager job openings in North Carolina as of July 2026, with employment types broken down into 1% As Needed, 81% Full Time, 11% Part Time, 1% Temporary, and 6% Contract. Highlights an 76% Physical, 2% Hybrid, and 22% Remote job distribution.

Implementation Project Manager

Judi Health

Charlotte, NC • Hybrid

Other

Posted 18 days ago

Job description

Location: Hybrid (3 days per week in our NYC, Denver or Charlotte offices)

Position Summary

The Implementation Project Manager oversees effective, accurate and timely transition of new clients to Judi Health. Establishes implementation project plans, defines, and gathers requirements, outlines project objectives, defines success and leads client communications and presentations throughout the implementation process. 

Position Responsibilities:

  • Lead end-to-end implementation of new clients across pharmacy and medical benefits, ensuring accurate, timely, and seamless onboarding
  • Establish implementation project plans, define and gather requirements, outline project objectives, and define success
  • Lead client communications and presentation throughout the implementation process, including, but not limited to, detailed and strategic guidance through documenting clients benefit design, communications strategy and trading partners data needs
  • Execute and review detailed benefit and communication testing to ensure accuracy
  • Maintain meticulous notes and constantly assess progress against key milestones
  • Proactively identify execution risks and develop solutions to address
  • Collaborate with internal and external subject matter experts (SME) to facilitate successful implementation
  • Build and maintain trusting relationships with clients and any associated third parties through superior customer service and oversight
  • Exceptional project / time management, prioritization and organizational skills to ensure customer satisfaction during the onboarding experience
  • Support development of internal implementation and project management best practices
  • Support general business needs, as assigned

Required Qualifications:

  • Bachelor's degree preferred or equivalent experience
  • 3+ years of demonstrated experience in pharmacy benefit management (PBM), regional or national health plan, and/or third-party administrator (TPA) implementation setting
  • Track record of leading cross-functional initiatives, driving high performance, meeting deadlines, and executing on deliverables
  • Ability to lead multiple complex projects simultaneously and balance a range of key internal and external stakeholders
  • Exceptional written and verbal communication skills
  • Proficiency in MS Project, Excel, and PowerPoint
  • Attention to detail & commitment to delivering high quality work product
  • Ability to work effectively with virtual teams
  • Ability to travel 5-10%
  • Certain times of year may require meeting participation, travel, service support or other requirements outside of standard business hours, including weekends.

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