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Client Implementation Project Manager Jobs in Durham, NC

Focused HR Solutions

Project Manager 1.19

Raleigh, NC · Remote

$65 - $80/hr

Our client has an opening for the position of Project Manager rec 658306. This position is for 12 ... Experience on a prior or current MMIS, HIT, HIE, Eligibility, or other related implementation ...

The Fountain Group LLC

Project Manager

Durham, NC · On-site

$80 - $150/hr

... client of ours. This position is located in --Durham, NC. Details for the position are as follows ... Develop and implement project strategies aligned with cost, schedule, and quality targets (Capex ...

Infojini Inc

IT Project Manager

Raleigh, NC

$95K - $113K/yr

Direct Client Description: Required Skills: * At least 7 years of project management experience, preferably with large, complex automation implementation efforts * Minimum of 7 years of experience ...

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All JobsClient Implementation Project Manager JobsClient Implementation Project Manager Jobs in Durham, NC

Client Implementation Project Manager information

See Durham, NC salary details

$39.6K

$108.7K

$180.7K

How much do client implementation project manager jobs pay per year?

As of Jun 27, 2026, the average yearly pay for client implementation project manager in Durham, NC is $108,696.00, according to ZipRecruiter salary data. Most workers in this role earn between $77,300.00 and $136,200.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Client Implementation Project Manager, and why are they important?

To thrive as a Client Implementation Project Manager, you need strong project management skills, a solid understanding of implementation processes, and typically a bachelor’s degree in business, IT, or a related field. Familiarity with project management software (like Jira, Asana, or MS Project), CRM systems, and certifications such as PMP or PRINCE2 are highly valuable. Exceptional communication, problem-solving, and stakeholder management skills set top performers apart. These skills ensure smooth client onboarding, timely delivery, and high client satisfaction throughout complex implementation projects.

What is a Client Implementation Project Manager?

A Client Implementation Project Manager is responsible for overseeing the onboarding and integration process for new clients within a company. They coordinate cross-functional teams, manage timelines, and ensure that client requirements are met efficiently and effectively. Their main goal is to deliver a seamless transition for the client, from initial engagement through to the full deployment of products or services. This role requires strong project management, communication, and problem-solving skills, as well as the ability to handle multiple projects simultaneously.

What is the difference between Client Implementation Project Manager vs Customer Success Manager?

AspectClient Implementation Project ManagerCustomer Success Manager
Primary FocusImplementing products/services for clients, ensuring project deliveryMaintaining client relationships, ensuring ongoing satisfaction
Work EnvironmentProject-based, cross-functional teams, deadlines-drivenRelationship management, account growth, support
Required SkillsProject management, technical knowledge, communicationCustomer service, communication, problem-solving

The Client Implementation Project Manager primarily focuses on executing and delivering projects to clients, ensuring timely and successful implementation. In contrast, the Customer Success Manager concentrates on building long-term relationships, ensuring client satisfaction, and fostering account growth. While both roles require strong communication skills, the implementation manager is more project-oriented, whereas the success manager emphasizes ongoing client engagement.

What are some common challenges faced by Client Implementation Project Managers during the onboarding process?

Client Implementation Project Managers often encounter challenges such as managing complex client expectations, aligning internal resources, and meeting tight deadlines. Coordinating cross-functional teams—including sales, IT, and customer support—requires clear communication and proactive problem-solving. Navigating differences in client workflows or technical requirements can also be demanding, but successful project managers rely on solid planning and adaptability to ensure smooth implementation and client satisfaction.
What are popular job titles related to Client Implementation Project Manager jobs in Durham, NC? For Client Implementation Project Manager jobs in Durham, NC, the most frequently searched job titles are:
What job categories do people searching Client Implementation Project Manager jobs in Durham, NC look for? The top searched job categories for Client Implementation Project Manager jobs in Durham, NC are:
What cities near Durham, NC are hiring for Client Implementation Project Manager jobs? Cities near Durham, NC with the most Client Implementation Project Manager job openings:
Client Implementation Project Manager jobs near you
Infographic showing various Client Implementation Project Manager job openings in Durham, NC as of June 2026, with employment types broken down into 71% Full Time, 20% Part Time, 1% Temporary, and 8% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $108,696 per year, or $52.3 per hour.
Senior Client Implementation Specialist

Senior Client Implementation Specialist

ACA Group

Durham, NC • On-site

Other

Medical, Dental, Retirement, PTO

Posted 5 days ago

Job description

The Opportunity: 

ACA is currently looking for a Project Management Specialist to manage projects related to the implementation and configuration of ACA's ComplianceAlpha product.  This role is a part of the Professional Services team, within our Tech Services division, and oversees system implementations,  integrations, and upgrades, and client specific customizations for new and existing clients. The ComplianceAlphaRegTech solutions platform integrates risk and compliance management activities, trade surveillance and monitoring, compliance program testing, and in-depth analytics to help risk and compliance officers simplify and streamline their compliance management responsibilities. ComplianceAlpha is trusted by over 1,200 financial services firms, globally, to help protect and grow their business. 

What you'll do: 

  • Function as a subject matter expert and a liaison between ACA clients and ACA product teams   
  • Define scope, manage, and lead project activities, milestones, deliverables, resource assignments, project estimates and budgets and change requests 
  • Identify and proactively drives high quality project deliverables, dependencies, and critical path items - proactively manages changes in project scope 
  • Controls project deliverables, scope & expectations, and coordinates project progress with sponsors, steering committees, and senior leadership 
  • Develops and tracks to detailed project plans including schedules, technical and business requirements, cost estimates, resource plans, communication plans, risk mitigation plans, and issue resolution plans 
  • Lead functional & process requirement workshops with customers to define business, process, functional and data requirements related to compliance 
  • Work directly with clients to onboard them on to the ACA software products and manage customer feedback 
  • Communicate and manage internal and external implementation requirements and expectations 
  • Evaluate process and procedures for inefficiencies, and make recommendations for improvement, and drive them through with stakeholders Perform ad-hoc work/special projects as necessary to support ACA on various client and internal initiatives 

To qualify for the role, you must have: 

  • Minimum of five (5) years of experience in SaaS software implementations, project life cycles and software implementation methodologies.   
  • Experience with Project Manager Office operations (Methodologies creation, project governance, process controls, etc.) 
  • Bachelor's Degree (BS/BA) degree in Information Technology, Computer Science, or Accounting & Finance  

Ideally, you'll also have: 

  • MBA with a specialization in Project Management 
  • Experience working for companies in FinTech, financial services or investment technology

Skills and attributes for success: 

  • Demonstrated professional integrity.  
  • Dependable, flexible, and adaptable to new ACA initiatives and changing client needs. 
  • Ability to exercise discretion and make independent judgments on matters of significance. 
  • Ability to work well in a fast-paced, small-team environment. 
  • Ability to work independently, multi-task, and prioritize effectively.  
  • Highly motivated and goal oriented; proactive in one's own education and career progression; volunteers for and shows initiative on projects and tasks.  
  • Dedicated to upholding ACA's high-quality standards and customer service focus. 
  • Strong organizational and problem-solving skills with impeccable attention to detail. 
  • Strong verbal and written communication skills 
  • Proficient with Microsoft Office applications, Adobe Acrobat, and the Internet

What working at ACA offers: 

We offer a competitive compensation package where you'll be rewarded based on your performance and recognized for the value you bring to our business. Our Total Rewards package includes medical and dental coverage and 401(k) plans, and a wide range of paid time off options as well as a flexible work environment.You'll also be granted time off for designated ACA Paid Holidays, Summer Fridays, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being. We also offer unique benefits such as Student Debt Forgiveness and Pet Insurance. 

About ACA: 

ACA Group is the leading governance, risk, and compliance (GRC) advisor in financial services. We empower our clients to reimagine GRC and protect and grow their business. Our innovative approach integrates consulting, managed services, and our ComplianceAlphatechnology platform with the specialized expertise of former regulators and practitioners and our deep understanding of the global regulatory landscape. 

What we commit to: 

ACA is firmly committed to a policy of nondiscrimination, which applies to recruiting, hiring, placement, promotions, training, discipline, terminations, layoffs, transfers, leaves of absence, compensation and all other terms and conditions of employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law. 

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