Implement prequalification and risk management plans for subcontractor/supplier selection. * Ensure ... Maintain client relations consistent with account management plans, targeting "Raving Fan" ratings ...
Implement prequalification and risk management plans for subcontractor/supplier selection. * Ensure ... Maintain client relations consistent with account management plans, targeting "Raving Fan" ratings ...
Implement prequalification and risk management plans for subcontractor/supplier selection. * Ensure ... Maintain client relations consistent with account management plans, targeting "Raving Fan" ratings ...
Quick apply
Implement prequalification and risk management plans for subcontractor/supplier selection. * Ensure ... Maintain client relations consistent with account management plans, targeting "Raving Fan" ratings ...
Project Manager
Wilmington, NC · On-site
Implement prequalification and risk management plans for subcontractor/supplier selection. * Ensure ... Maintain client relations consistent with account management plans, targeting "Raving Fan" ratings ...
Project Manager
Wilmington, NC · On-site
Implement prequalification and risk management plans for subcontractor/supplier selection. * Ensure ... Maintain client relations consistent with account management plans, targeting "Raving Fan" ratings ...
Build and maintain strong client relationships while ensuring exceptional customer service * Manage ... Lead pull-planning sessions and implement production tracking strategies * Oversee quality ...
Build and maintain strong client relationships while ensuring exceptional customer service * Manage ... Lead pull-planning sessions and implement production tracking strategies * Oversee quality ...
Project Manager
Wilmington, NC · On-site
Experience managing subcontractors, vendors, suppliers, and client relationships. * Strong ... Monitor project performance, identify risks, and implement corrective actions to keep projects on ...
Quick apply
Project Manager
Wilmington, NC · On-site
Experience managing subcontractors, vendors, suppliers, and client relationships. * Strong ... Monitor project performance, identify risks, and implement corrective actions to keep projects on ...
... implementing project plans, acting as the primary liaison with the project team and client communicating project information to appropriate staff members. The Senior Project Manager may serve as ...
... implementing project plans, acting as the primary liaison with the project team and client communicating project information to appropriate staff members. The Senior Project Manager may serve as ...
... implementing project plans, acting as the primary liaison with the project team and client communicating project information to appropriate staff members. The Senior Project Manager may serve as ...
... implementing project plans, acting as the primary liaison with the project team and client communicating project information to appropriate staff members. The Senior Project Manager may serve as ...
... implementing project plans, acting as the primary liaison with the project team and client communicating project information to appropriate staff members. The Senior Project Manager may serve as ...
... implementing project plans, acting as the primary liaison with the project team and client communicating project information to appropriate staff members. The Senior Project Manager may serve as ...
Project Manager
Wilmington, NC · On-site
$90K - $145K/yr
As a Project Manager, you will oversee the performance of all trade contractors in conjunction with ... Manage day to day client interactions and expectations * Manage quality assurance/quality control ...
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Project Manager
Wilmington, NC · On-site
$90K - $145K/yr
As a Project Manager, you will oversee the performance of all trade contractors in conjunction with ... Manage day to day client interactions and expectations * Manage quality assurance/quality control ...
SUE Project Manager
Wilmington, NC · On-site
The SUE Project Manager will frequently meet with clients, develop professional client ... Carries out complex or novel assignments requiring the development and implementation of new or ...
SUE Project Manager
Wilmington, NC · On-site
The SUE Project Manager will frequently meet with clients, develop professional client ... Carries out complex or novel assignments requiring the development and implementation of new or ...
Project Manager
Wilmington, NC · On-site
$100K - $125K/yr
We are seeking a seasoned Project Manager or Sr Project Manager with experience at a supervisory level, who has the ability to manage complex projects while maintaining a positive client/contractor ...
Quick apply
Project Manager
Wilmington, NC · On-site
$100K - $125K/yr
We are seeking a seasoned Project Manager or Sr Project Manager with experience at a supervisory level, who has the ability to manage complex projects while maintaining a positive client/contractor ...
The SUE Project Manager will frequently meet with clients, develop professional client ... Carries out complex or novel assignments requiring the development and implementation of new or ...
The SUE Project Manager will frequently meet with clients, develop professional client ... Carries out complex or novel assignments requiring the development and implementation of new or ...
Serve as a project and technical manager for stormwater planning, design, and implementation ... Develop new client relationships and lead business development efforts in North Carolina, South ...
Serve as a project and technical manager for stormwater planning, design, and implementation ... Develop new client relationships and lead business development efforts in North Carolina, South ...
Project Manager
Wilmington, NC · On-site
You'll be responsible for driving project success by managing budgets, schedules, quality, safety, and client relationships while working closely with field leadership to deliver exceptional results.
Quick apply
Project Manager
Wilmington, NC · On-site
You'll be responsible for driving project success by managing budgets, schedules, quality, safety, and client relationships while working closely with field leadership to deliver exceptional results.
... client service skills. This position reports to the VP of Service Operationsand takes direction ... Responsible for creating, updating, and implementing the project schedule through scheduling ...
... client service skills. This position reports to the VP of Service Operationsand takes direction ... Responsible for creating, updating, and implementing the project schedule through scheduling ...
MSP Project Manager
Wilmington, NC · Hybrid
$89K - $106K/yr
... and implementing change orders. The project manager will directly manage team members on our ... Client communications in the form of progress updates, planning and date coordination for remote or ...
MSP Project Manager
Wilmington, NC · Hybrid
$89K - $106K/yr
... and implementing change orders. The project manager will directly manage team members on our ... Client communications in the form of progress updates, planning and date coordination for remote or ...
MSP Project Manager
Wilmington, NC · On-site
$70K - $80K/yr
... and implementing change orders. The project manager will directly manage team members on our ... Client communications in the form of progress updates, planning and date coordination for remote or ...
MSP Project Manager
Wilmington, NC · On-site
$70K - $80K/yr
... and implementing change orders. The project manager will directly manage team members on our ... Client communications in the form of progress updates, planning and date coordination for remote or ...
Project Manager
Wilmington, NC · Remote
Monitor project performance and implement corrective actions to ensure compliance with contract ... Manage project communications, status reporting, risk management activities, and stakeholder ...
Quick apply
Project Manager
Wilmington, NC · Remote
Monitor project performance and implement corrective actions to ensure compliance with contract ... Manage project communications, status reporting, risk management activities, and stakeholder ...
Electrical Construction Project Manager
$75K - $145K/yr
Lead contract administration, project setup, budgeting, scheduling, and client coordination ... Implement and manage QA/QC plans, punch lists, testing, and documentation. * Ensure adherence to ...
Quick apply
Electrical Construction Project Manager
$75K - $145K/yr
Lead contract administration, project setup, budgeting, scheduling, and client coordination ... Implement and manage QA/QC plans, punch lists, testing, and documentation. * Ensure adherence to ...
Lead the implementation of the Project Specific Quality Assurance Plan. * Lead the Change Management process on the project from RFI Affect Letters, Drawing Revisions, and Client Directives from ...
Lead the implementation of the Project Specific Quality Assurance Plan. * Lead the Change Management process on the project from RFI Affect Letters, Drawing Revisions, and Client Directives from ...
Client Implementation Project Manager information
See Wilmington, NC salary details
$38.2K - $50.6K
5% of jobs
$50.6K - $62.9K
6% of jobs
$74.6K is the 25th percentile. Wages below this are outliers.
$62.9K - $75.3K
14% of jobs
$75.3K - $87.7K
13% of jobs
The median wage is $97.7K / yr.
$87.7K - $100K
14% of jobs
$100K - $112.4K
13% of jobs
$124.4K is the 75th percentile. Wages above this are outliers.
$112.4K - $124.8K
10% of jobs
$124.8K - $137.2K
9% of jobs
$137.2K - $149.5K
9% of jobs
$149.5K - $161.9K
6% of jobs
$161.9K - $174.3K
1% of jobs
$38.2K
$104.8K
$174.3K
How much do client implementation project manager jobs pay per year?
What are the key skills and qualifications needed to thrive as a Client Implementation Project Manager, and why are they important?
What is a Client Implementation Project Manager?
What is the difference between Client Implementation Project Manager vs Customer Success Manager?
| Aspect | Client Implementation Project Manager | Customer Success Manager |
|---|---|---|
| Primary Focus | Implementing products/services for clients, ensuring project delivery | Maintaining client relationships, ensuring ongoing satisfaction |
| Work Environment | Project-based, cross-functional teams, deadlines-driven | Relationship management, account growth, support |
| Required Skills | Project management, technical knowledge, communication | Customer service, communication, problem-solving |
The Client Implementation Project Manager primarily focuses on executing and delivering projects to clients, ensuring timely and successful implementation. In contrast, the Customer Success Manager concentrates on building long-term relationships, ensuring client satisfaction, and fostering account growth. While both roles require strong communication skills, the implementation manager is more project-oriented, whereas the success manager emphasizes ongoing client engagement.
What are some common challenges faced by Client Implementation Project Managers during the onboarding process?
Job description
The Project Manager is responsible for delivering construction services The Samet Way out of our Wilmington office, bringing projects in within agreed-upon budgets and timeframes while meeting or exceeding quality standards and client expectations. The role carries comprehensive oversight of all project phases, from preconstruction through closeout.
What You'll Do
- Assist with project procurement strategy, trade partner solicitation, quantitative take-offs, and general conditions development.
- Manage designers and design/procurement completion for negotiated, design-build, or construction-management-at-risk projects.
- Support sales presentations and develop and maintain client relationships before, during, and after construction.
- Participate in developing Project Management Plans (PMP), including teamwork plans and responsibility matrices.
- Develop organized job cost codes and establish buyout strategies to maximize profit potential.
- Create detailed project schedules using company software, including work breakdown structures appropriate to owner contract requirements; update and distribute master schedules monthly and manage changes and corrective actions.
- Understand all contract terms, conditions, payment requirements, schedule demands, and risk elements, and maintain a comprehensive understanding of project plans and specifications.
- Create detailed scopes of work and prepare purchase orders and subcontracts within established signature policy limits.
- Implement prequalification and risk management plans for subcontractor/supplier selection.
- Ensure all required bonds and insurance coverage (GL, WC, PL, AL, BR) are in place, and that subcontracts are executed, before on-site work begins.
- File required notices of contracts, lien agent notices, and project statements within specified timeframes.
- Mentor project managers, engineers, and coordinators; provide clear direction and empower team autonomy.
- Maintain client relations consistent with account management plans, targeting "Raving Fan" ratings (9/10) on surveys.
- Ensure fair treatment of trade partners and develop new relationships for future company benefit.
- Prepare accurate cost projections and cash flow forecasts, and implement change management processes.
- Conduct pre-installation meetings, implement "Never Fail" guidelines, and maintain document control processes.
- Prepare monthly owner status reports and document all project meetings and conversations.
- Maintain all project system modules and logs in the Prolog system (PCO/COR/CO Logs, Drawing/Specification Logs, Submittal Logs, RFI Logs, etc.).
- Assist with preparation and hold trade partners accountable for milestone dates.
- Ensure record documents (as-built drawings) are updated and maintained for owner turnover.
- Prepare punch lists and coordinate completion with trade partners, designers, and owners.
- Conduct 11-month project walkthroughs and correct any non-compliant work.
- Ensure site-specific and work-scope safety plans are in place and followed, promote "best in class" safe work practices, and work with subcontractors to improve their safety programs.
What You Bring
Required (all levels)
- Bachelor's degree in engineering, construction management, business administration, or comparable relevant experience.
- 5+ years independently manages midsize-to-large projects.
- Experience managing commercial/industrial, education, multi-family, or healthcare construction projects.
- Strong leadership, management, and computer skills with exceptional attention to detail.
- 30-Hour OSHA Certification.
- LEED Green Associate accreditation.
- Valid driver's license.
Preferred
- Professional credentials such as PMP, CCM, or DBIA certification (required-level expectation increases with seniority).
- Experience leading negotiated design-build or construction-management-at-risk delivery.
- Established relationships in the Wilmington / coastal NC market and trade-partner community.
Core Competencies
- Exceed client expectations and solve problems expeditiously.
- Create effective working relationships with all stakeholders.
- Conduct business honestly while supporting company values.
- Identify root causes, gather information from multiple sources, and make timely decisions.
- Embrace change, handle pressure, and take on new responsibilities.
- Communicate clearly in writing and speech, with effective presentation skills.
- Continuously seek better methods and creative solutions.
- Manage time effectively while maintaining systematic work processes.
Additional Requirements
Physical Demands: Regularly required to sit, walk (including on rough or uneven surfaces), use hands and fingers to handle equipment and files, reach, drive, bend, talk, see, and hear. Must regularly lift and/or move up to 20 pounds and occasionally up to 40 pounds. Occasionally required to stand, climb stairs or ladders, balance, kneel, crouch, and turn or twist; may infrequently crawl. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work Environment: Office-based with frequent, recurring visits to construction sites. Noise levels range from low to high, and temperature varies by location. Frequent travel required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Language Ability: Able to read and comprehend detailed instructions, long correspondence, and memos; write complex correspondence; and communicate effectively one-on-one and in small or large groups with associates or clients.
Computer Skills: Intermediate proficiency in Microsoft Office and SharePoint. Able to collaborate remotely via Zoom or Teams and type complex correspondence.
Math Ability: Able to add, subtract, multiply, and divide in all units of measure using whole numbers, fractions, and decimals; compute rate, ratio, and percentage; and draw and interpret bar graphs.
Reasoning Ability: Able to comprehend and execute detailed written and oral instructions using common-sense reasoning, and navigate obstacles involving a few concrete variables in conventional situations.
Certificates and Licenses: A valid driver's license is required.
About Samet
Samet is a leader in construction and real estate development services, headquartered in Greensboro, NC, with a market focus on Commercial, Industrial, Healthcare, Education, and Multi-Family Housing. Founded in 1961, Samet is an ENR Top 400 Contractor, with offices in Greensboro, Charlotte, Wilmington, and Raleigh, NC; Savannah, GA; and Charleston, SC. Our projects are found throughout NC, SC, GA, and VA.
What We Offer
As a member of the Samet team, you can expect generous paid time off, parental leave, comprehensive benefits coverage (HSA and traditional), a great team and culture, tuition reimbursement, wellness rewards, a 401(k) with company match, and long- and short-term disability.
Samet is an Equal Opportunity Employer and participates in E-Verify.
Notice to Third-Party Recruiters and Agencies
Samet Corporation does not accept unsolicited resumes or candidate submissions and does not permit recruiters or agencies to solicit candidates to our hiring managers or employees. Resumes are only accepted under a signed agreement and a written request from the Director of Talent Strategy for a specific opening; no other Samet Corporation employee is authorized to engage an agency or bind the company. Any resume submitted otherwise becomes the property of Samet Corporation and may be pursued without obligation to pay a fee. All partnership and agreement inquiries must be directed to the Director of Talent Strategy.