ZipRecruiter

Log In

1

Implementation Jobs in Durham, NC (NOW HIRING)

Johnson Controls

Implementation Specialist

Raleigh, NC · On-site

$60K - $80K/yr

This role combines project management, customer success, and technology implementation. You will lead customer projects from kickoff through completion, ensuring they are delivered on time, within ...

Prometheus Group

Implementation Specialist

Raleigh, NC · On-site

Overview Implementation Specialists collaborate closely with Functional Consultants and Project Managers to implement our software and configure the system according to customer requirements. You ...

Prometheus Group

Implementation Specialist

Raleigh, NC · On-site

Overview Implementation Specialists collaborate closely with Functional Consultants and Project Managers to implement our software and configure the system according to customer requirements. You ...

Prometheus Group

Implementation Specialist

Raleigh, NC · On-site

Overview Implementation Specialists collaborate closely with Functional Consultants and Project Managers to implement our software and configure the system according to customer requirements. You ...

Johnson Controls

Implementation Specialist

Raleigh, NC · On-site

$60K - $80K/yr

This role combines project management, customer success, and technology implementation. You will lead customer projects from kickoff through completion, ensuring they are delivered on time, within ...

Abbott

Implementation Project Manager

Durham, NC · Remote

Implementation Project Manager - (South Carolina, North Carolina, Georgia, Tennessee, Florida) Working at Abbott At Abbott, you can do work that matters, grow, and learn, care for yourself and your ...

Abbott

Implementation Project Manager

Raleigh, NC · Remote

Implementation Project Manager - (South Carolina, North Carolina, Georgia, Tennessee, Florida) Working at Abbott At Abbott, you can do work that matters, grow, and learn, care for yourself and your ...

Abbott

Implementation Project Manager

Raleigh, NC · Remote

Implementation Project Manager - (South Carolina, North Carolina, Georgia, Tennessee, Florida) Working at Abbott At Abbott, you can do work that matters, grow, and learn, care for yourself and your ...

Abbott

Implementation Project Manager

Durham, NC · Remote

Implementation Project Manager - (South Carolina, North Carolina, Georgia, Tennessee, Florida) Working at Abbott At Abbott, you can do work that matters, grow, and learn, care for yourself and your ...

next page

Showing results 1-20

All JobsImplementation JobsImplementation Jobs in Durham, NC

Implementation information

See Durham, NC salary details

$37.7K

$100K

$162.3K

How much do implementation jobs pay per year?

As of Aug 25, 2026, the average yearly pay for implementation in Durham, NC is $100,030.00, according to ZipRecruiter salary data. Most workers in this role earn between $73,000.00 and $116,900.00 per year, depending on experience, location, and employer.

What does an implementation specialist do?

An Implementation Specialist is responsible for managing the deployment and integration of new software, systems, or processes within an organization. They work closely with clients or internal teams to understand requirements, configure solutions, and ensure a smooth transition from old to new systems. Their duties often include training users, troubleshooting issues, and providing ongoing support to ensure successful adoption. Implementation Specialists play a key role in helping organizations maximize the value of their new technologies or processes.

What are the key skills and qualifications needed to thrive as an implementation specialist?

To thrive as an Implementation Specialist, you need strong project management skills, technical aptitude, and a relevant degree or experience in IT, business, or a related field. Familiarity with CRM or ERP systems, API integrations, and project management tools like Jira or Asana is typically required. Outstanding communication, problem-solving, and customer service skills set top performers apart in this role. These abilities are crucial for ensuring smooth client onboarding, efficient system integration, and maintaining high customer satisfaction.

What are some common challenges faced in an implementation role, and how can candidates prepare for them?

Professionals in Implementation roles often encounter challenges such as managing multiple client projects simultaneously, adapting to changing requirements, and ensuring effective communication between technical teams and clients. To prepare, candidates should develop strong organizational and project management skills, as well as the ability to translate technical information into clear, client-friendly language. Building experience with common project management tools and practicing active listening can also help candidates excel in this collaborative and fast-paced environment.

What is an implementation job?

An implementation job involves executing plans to deploy and integrate new systems, software, or processes within an organization. It requires project management skills, technical knowledge, and the ability to coordinate with teams to ensure successful delivery and adoption.

What are the most commonly searched types of Implementation jobs in Durham, NC?

The most popular types of Implementation jobs in Durham, NC are:

What are popular job titles related to Implementation jobs in Durham, NC?

For Implementation jobs in Durham, NC, the most frequently searched job titles are:

What job categories do people searching Implementation jobs in Durham, NC look for?

The top searched job categories for Implementation jobs in Durham, NC are:

What cities near Durham, NC are hiring for Implementation jobs?

Cities near Durham, NC with the most Implementation job openings:

Implementation jobs near you
Infographic showing various Implementation job openings in Durham, NC as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 13% Part Time, and 3% Contract. Highlights an 86% Physical, 4% Hybrid, and 10% Remote job distribution, with an average salary of $100,030 per year, or $48.1 per hour.

Implementation Specialist

Raleigh, NC • On-site

Johnson Controls
Machinery Manufacturing • 10K+ employees

8.0

Company rating: 8.0 out of 10

Based on 412 frontline employees who took The Breakroom Quiz

136th of 544 rated manufacturers

People enjoy working here

Good employer

Recommended by students

Learn more about Johnson Controlsexternal

$60K - $80K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 21 days ago

Job description

Build your best future with the Johnson Controls team!
Who we are:
Johnson Controls is global leader in smart, healthy, and sustainable buildings. Our mission is to reimagine the performance of buildings to serve people, places, and the planet. Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience focused on supporting their physical, financial, and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard - your next great opportunity is just a few clicks away!
What We Offer:
  • Competitive salary
  • Paid vacation/holidays/sick time
  • Comprehensive benefits package including 401K, medical, dental, and vision care.
  • On-the-job/cross-training opportunities
  • Encouraging and collaborative team environment
  • Dedication to safety through our Zero Harm policy

What you will do:
This role combines project management, customer success, and technology implementation. You will lead customer projects from kickoff through completion, ensuring they are delivered on time, within budget, and aligned with business goals. Acting as the primary liaison between customers and technical teams, you will gather requirements, manage project documentation, communicate project status, and drive customer satisfaction. Success in this role requires strong communication, business analysis, problem-solving, and relationship-building skills, along with a passion for helping customers achieve their objectives and adopt technology solutions effectively.
How you will do it:
  • Build and maintain strong relationships with customer project teams and executive sponsors.
  • Define project scope, objectives, deliverables, timelines, and success criteria in collaboration with stakeholders.
  • Facilitate project kick-off meetings to gather and document customer business requirements and desired outcomes.
  • Lead all phases of project delivery, ensuring projects are completed on time, within budget, and aligned to customer expectations.
  • Monitor project progress, identify risks, and implement mitigation plans as needed.
  • Serve as the primary point of contact between customers and internal field engineering teams.
  • Follow established project management methodologies, standards, and reporting processes.
  • Provide regular project updates to leadership and key stakeholders.
  • Gather, analyze, and document business requirements and customer needs.
  • Translate customer requirements into actionable project deliverables.
  • Evaluate information from multiple stakeholders and reconcile competing priorities.
  • Identify opportunities to improve customer outcomes and adoption of solutions.
  • Support implementation and expansion of OpenBlue Employee software within customer organizations.
  • Configure customer-facing surveys and platform settings to meet business requirements.
  • Train users and stakeholders on system capabilities, processes, and best practices.
  • Create and maintain professional floor plan images using AutoCAD.
  • Develop and maintain key project documentation, including:
    o Project plans
    o Meeting agendas and minutes
    o Status and highlight reports
    o Risk and exception reports

What we look for:
Required
• Passion for delivering exceptional customer experiences and driving customer success.
• Experience managing projects and coordinating cross-functional teams.
• Experience with SaaS implementations or customer onboarding projects.
• Demonstrated experience with software or system configuration.
• Strong business analysis and requirements gathering skills.
• Excellent written, verbal, presentation, and organizational skills.
• Ability to communicate effectively with both technical and non-technical audiences.
• Proven conflict resolution and stakeholder management capabilities.
• Ability to learn new technologies quickly through both formal instruction and self-directed learning.
• Experience training and supporting adult learners.
• Willingness to travel occasionally (less than 10%).
Preferred
• Bachelor's degree or equivalent work experience.
• 3+ years of project management experience.
• AutoCAD experience
SALARY RANGE: $60,000 - $80,000 (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your background warrants consideration beyond the stated range, we encourage you to apply. To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers. For details, please visit the About Us tab on the Johnson Controls Careers site at https://jobs.johnsoncontrols.com/about-us
Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.
Johnson Controls logo

About Johnson Controls

Sourced by ZipRecruiter

Johnson Controls is a world leader in smart buildings, creating safe, healthy and sustainable spaces. For nearly 140 years, we’ve made buildings better and now we’re transforming them again with our award-winning digital technologies and services. We’re using artificial intelligence and data driven solutions to give you deeper insight into your building’s health, sustainability and performance. It’s changing the way we design, operate and maintain indoor environments and driving to a new era of autonomous buildings. We deliver the blueprint of the future for industries such as healthcare, schools, data centers, airports, stadiums, hotels, manufacturing and beyond through OpenBlue, our comprehensive suite of connected solutions. Johnson Controls offers the world’s largest portfolio of building technology, software and services. Supported by a team of more than 100,000 dedicated employees working across 150 countries, we’re helping customers achieve their sustainability goals and power their mission.

Industry

Machinery manufacturing, water transportation, public safety statistics centers and offices and manufacturing

Company size

10,000+ Employees

Headquarters location

Milwaukee, WI, US

View All Johnson Controls Jobs

What Johnson Controls employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply