Senior Research and Implementation Manager Department: Client Teams Employment Type: Permanent ... Key Responsibilities Project Management & Client Engagement * Serve as the project manager on ...
Senior Research and Implementation Manager Department: Client Teams Employment Type: Permanent ... Key Responsibilities Project Management & Client Engagement * Serve as the project manager on ...
The Construction Project Manager is responsible for managing the construction project safety ... client, supplier and company commissioning and startup teams as needed. * Implement, audit, and ...
The Construction Project Manager is responsible for managing the construction project safety ... client, supplier and company commissioning and startup teams as needed. * Implement, audit, and ...
Construction Project Manager - Transmission & Distribution (Great Lakes Region)
Southfield, MI · On-site
The Construction Project Manager is responsible for managing the construction project safety ... client, supplier and company commissioning and startup teams as needed. * Implement, audit, and ...
Construction Project Manager - Transmission & Distribution (Great Lakes Region)
Southfield, MI · On-site
The Construction Project Manager is responsible for managing the construction project safety ... client, supplier and company commissioning and startup teams as needed. * Implement, audit, and ...
Project Manager
$88K - $125K/yr
This role ensures alignment between organizational goals and client expectations, supporting ... Develop and implement resource management plans, ensuring optimal allocation and utilization of ...
Project Manager
$88K - $125K/yr
This role ensures alignment between organizational goals and client expectations, supporting ... Develop and implement resource management plans, ensuring optimal allocation and utilization of ...
Project Manager
Grand Rapids, MI · On-site
$88K - $125K/yr
This role ensures alignment between organizational goals and client expectations, supporting ... Develop and implement resource management plans, ensuring optimal allocation and utilization of ...
Project Manager
Grand Rapids, MI · On-site
$88K - $125K/yr
This role ensures alignment between organizational goals and client expectations, supporting ... Develop and implement resource management plans, ensuring optimal allocation and utilization of ...
Project Manager
$88K - $125K/yr
This role ensures alignment between organizational goals and client expectations, supporting ... Develop and implement resource management plans, ensuring optimal allocation and utilization of ...
Project Manager
$88K - $125K/yr
This role ensures alignment between organizational goals and client expectations, supporting ... Develop and implement resource management plans, ensuring optimal allocation and utilization of ...
Build and maintain strong client relationships while ensuring exceptional customer service * Manage ... Lead pull-planning sessions and implement production tracking strategies * Oversee quality ...
Build and maintain strong client relationships while ensuring exceptional customer service * Manage ... Lead pull-planning sessions and implement production tracking strategies * Oversee quality ...
Build and maintain strong client relationships while ensuring exceptional customer service * Manage ... Lead pull-planning sessions and implement production tracking strategies * Oversee quality ...
Build and maintain strong client relationships while ensuring exceptional customer service * Manage ... Lead pull-planning sessions and implement production tracking strategies * Oversee quality ...
Build and maintain strong client relationships while ensuring exceptional customer service * Manage ... Lead pull-planning sessions and implement production tracking strategies * Oversee quality ...
Build and maintain strong client relationships while ensuring exceptional customer service * Manage ... Lead pull-planning sessions and implement production tracking strategies * Oversee quality ...
Build and maintain strong client relationships while ensuring exceptional customer service * Manage ... Lead pull-planning sessions and implement production tracking strategies * Oversee quality ...
Build and maintain strong client relationships while ensuring exceptional customer service * Manage ... Lead pull-planning sessions and implement production tracking strategies * Oversee quality ...
Project Manager
Kalamazoo, MI · On-site
What are the infrastructure requirements when implementing a large device into the environment ... Client would prefer someone with documented experience working with large hardware or general ...
Project Manager
Kalamazoo, MI · On-site
What are the infrastructure requirements when implementing a large device into the environment ... Client would prefer someone with documented experience working with large hardware or general ...
SAP Activate Project Manager
Dearborn, MI · On-site
We are seeking a highly skilled SAP Activate Project Manager to lead and drive SAP S/4HANA implementation projects using the SAP Activate methodology. * The ideal candidate should have a strong ...
Quick apply
SAP Activate Project Manager
Dearborn, MI · On-site
We are seeking a highly skilled SAP Activate Project Manager to lead and drive SAP S/4HANA implementation projects using the SAP Activate methodology. * The ideal candidate should have a strong ...
Project Manager
Novi, MI · On-site
The Project Manager will lead operational projects from initiation through implementation, ensuring ... Leverage client service focus approach to maintain relationships with internal and external ...
Project Manager
Novi, MI · On-site
The Project Manager will lead operational projects from initiation through implementation, ensuring ... Leverage client service focus approach to maintain relationships with internal and external ...
Project Manager
Buchanan, MI · On-site
Manage all aspects of a small to medium sized project. * Works with ... client or NAM to define project scope, schedule and budget. * Design, communicate, and implement a ...
Project Manager
Buchanan, MI · On-site
Manage all aspects of a small to medium sized project. * Works with ... client or NAM to define project scope, schedule and budget. * Design, communicate, and implement a ...
Project Manager
Niles, MI · On-site
Manage all aspects of a facilities, materials, environmental, or geotechnical engineering project ... client or NAM to define project scope, schedule and budget. * Design, communicate, and implement a ...
Project Manager
Niles, MI · On-site
Manage all aspects of a facilities, materials, environmental, or geotechnical engineering project ... client or NAM to define project scope, schedule and budget. * Design, communicate, and implement a ...
Project Manager
Grand Rapids, MI · On-site
This position plays an important role in building and maintaining strong client relationships ... Monitor project progress, budgets, and schedules, implementing adjustments as needed. * Conduct ...
Project Manager
Grand Rapids, MI · On-site
This position plays an important role in building and maintaining strong client relationships ... Monitor project progress, budgets, and schedules, implementing adjustments as needed. * Conduct ...
Project Manager
Novi, MI · On-site
... implementation (establishing project scope, deliverables, goals, estimating, planning, analysis ... Leverage client service focus approach to maintain relationships with internal and external ...
Project Manager
Novi, MI · On-site
... implementation (establishing project scope, deliverables, goals, estimating, planning, analysis ... Leverage client service focus approach to maintain relationships with internal and external ...
Project Manager
Novi, MI · On-site
... implementation (establishing project scope, deliverables, goals, estimating, planning, analysis ... Leverage client service focus approach to maintain relationships with internal and external ...
Project Manager
Novi, MI · On-site
... implementation (establishing project scope, deliverables, goals, estimating, planning, analysis ... Leverage client service focus approach to maintain relationships with internal and external ...
Project Manager
Ann Arbor, MI · On-site +1
$92K - $149K/yr
Lead change management by tracking the submission, evaluation, and implementation of changes to ... Direct overall stakeholder engagement and communication, coordinating work with client components ...
Project Manager
Ann Arbor, MI · On-site +1
$92K - $149K/yr
Lead change management by tracking the submission, evaluation, and implementation of changes to ... Direct overall stakeholder engagement and communication, coordinating work with client components ...
Project Manager
Ann Arbor, MI · On-site
$92K - $149K/yr
Lead change management by tracking the submission, evaluation, and implementation of changes to ... Direct overall stakeholder engagement and communication, coordinating work with client components ...
Project Manager
Ann Arbor, MI · On-site
$92K - $149K/yr
Lead change management by tracking the submission, evaluation, and implementation of changes to ... Direct overall stakeholder engagement and communication, coordinating work with client components ...
Client Implementation Project Manager information
What are the key skills and qualifications needed to thrive as a Client Implementation Project Manager, and why are they important?
What is a Client Implementation Project Manager?
What is the difference between Client Implementation Project Manager vs Customer Success Manager?
| Aspect | Client Implementation Project Manager | Customer Success Manager |
|---|---|---|
| Primary Focus | Implementing products/services for clients, ensuring project delivery | Maintaining client relationships, ensuring ongoing satisfaction |
| Work Environment | Project-based, cross-functional teams, deadlines-driven | Relationship management, account growth, support |
| Required Skills | Project management, technical knowledge, communication | Customer service, communication, problem-solving |
The Client Implementation Project Manager primarily focuses on executing and delivering projects to clients, ensuring timely and successful implementation. In contrast, the Customer Success Manager concentrates on building long-term relationships, ensuring client satisfaction, and fostering account growth. While both roles require strong communication skills, the implementation manager is more project-oriented, whereas the success manager emphasizes ongoing client engagement.
What are some common challenges faced by Client Implementation Project Managers during the onboarding process?

Full-time
Re-posted 16 days ago
Job description
Department: Client Teams
Employment Type: Permanent - Full Time
Location: US
Description
Our Senior Research & Implementation Managers seamlessly lead client engagements that integrate both consultative and research methodologies to drive meaningful marketing outcomes. This role encompasses all phases of the engagement lifecycle, including project management, deliverable creation, storytelling, and client management. With exposure to a wide range of research methodologies and strategic engagements, our ideal candidate brings strong project management skills, takes ownership of engagement success, and thrives on learning, growth, and challenge.
Key Responsibilities
Project Management & Client Engagement
- Serve as the project manager on complex engagements from start to finish, while also acting as a consultant on simple to moderately complex studies.
- Independently discuss complex business and research issues with clients.
- Build rapport quickly, demonstrate responsiveness, and earn client trust through strong project management abilities.
- Apply research results to uncover insights that inform business strategy.
- Utilize a variety of research methodologies to generate insights and communicate findings effectively to clients.
- Foster strong client loyalty through exceptional engagement execution, client service skills, and the ability to independently navigate complex issues.
- Create analysis plans for moderately complex studies-identifying relevant data, synthesizing information, and conveying a compelling narrative.
- Adopt and apply a structured storytelling process to develop impactful deliverables for moderately complex engagements, and present findings clearly, concisely, and persuasively.
- Generate additional business by building client trust through outstanding service.
- Understand clients' businesses and objectives, offering strategic suggestions and value-added consulting.
- Effectively oversee the financial goals and profitability of each engagement.
Business Development
- Independently develop simple proposals, including scope, pricing, and deliverable planning.
Management & Leadership
- Successfully lead an engagement team and support the development of team members by setting clear expectations, delegating appropriately, and holding others accountable.
- Provide internal training and train clients on various methodologies, offering research recommendations as needed.
- Lead or partner with others to elevate the quality of work-providing inspiration, setting clear expectations, delegating effectively, and ensuring accountability.
- Demonstrate genuine sensitivity, support, and encouragement for colleagues, along with consistent professional maturity.
Consultation & Execution
- Align diverse stakeholders around a common vision and path forward.
- Lead productive conversations, drive toward consensus, and work through areas of misalignment.
- Apply business acumen, critical thinking, and influential written and verbal communication skills throughout the engagement.
- Convey ideas in a way that leads to productive conversations and decisive action.
Skills, Knowledge and Expertise
- A degree in a related field is beneficial, but we equally value demonstrable, equivalent experience. We welcome candidates from diverse educational backgrounds.
- 7+ years of custom research or consulting experience, focused on strategic business challenges across a variety of industries.
- Well-rounded research skills, including strong quantitative (statistical) and qualitative (analytical and report-writing) abilities.
- Comfort with business consulting and navigating ambiguous business challenges.
- Demonstrated engagement leadership skills, including motivating team members, mentoring junior staff, collaborating effectively, and taking initiative.
- Client-facing experience with a proven ability to discuss and understand complex business and research objectives, build rapport, and foster trusting client relationships.