Director Saas Implementation Jobs in Michigan (NOW HIRING)

Accountable for leading, guiding, and directing the Trinity Health regional area functional responsibilities. Enable regional level strategy to address internal or external business & regulatory issues; provide functional expertise and ensure fulfillment of performance and service standards. Responsible for consistent operating performance and achieving financial goals. Identifies, defines & solves complex problems that impact the management & direction of the business; Collaborate with Service Area, Regions, and Health Ministries to ensure consistency and integration of strategy and operations. Maintaining awareness of new industry developments and standards. Provides decision support, operations &/or optimization leadership focus.

Our Trinity Health Culture: Knows, understands, incorporates & demonstrates our Trinity Health Mission, Values, Vision, Actions & Promise in behaviors, practices & decisions.

Leadership

• Providing advice, guidance, and leadership to RHM and Region leaders in developing strategies and in the achievement of performance goals.
• Enable Collaboration across and within service area, RHM, and Regions to ensure consistency and integration of strategy and operations

Direction and Growth

• Providing advice, guidance, and leadership to service area, functional area, RHM, and Regions.
• Leading standardization/systemness and optimization of policy, process, methodology, establishing a national community of practice
• Oversee Vendor/Contract Labor Management including centralizing strategy and optimizing spend

Strategic Support & Accountability

• Collaborates in system-wide strategy development and deployment of functional area priorities and initiatives
• Responsible for supporting regional efforts to comply with functional area priorities
• Accountable for the selection, evaluation, and overall success of the functional leadership teams
• Organization-wide focal point for establishing functional strategies and governance over financials and staffing
• Accountable for communication between service area, functional area, RHM, and Regions leader

Operational Delivery

• Responsible for measuring and reporting KPIs/metrics and value delivery
• Providing advice, guidance, and leadership for the colleague life cycle
• Strong strategic thinking and problem-solving skills.
• Excellent communication and interpersonal skills.
• Knowledge of relevant industry regulations, standards, and practices

This position reports and aligns to the VP Trinity Health Clinical Engineering (THCE) to provide functional oversite for national shared services. Supports leaders to achieve goals, priorities, and to enable operational effectiveness. Accountable for leading, guiding, and directing the Trinity Health national & regional area functional responsibilities.

The National Director is accountable for direct support of the Trinity Health Clinical Engineering (THCE) program strategic direction, leadership, P&L and overseeing the CE shared services program. Provides leadership in establishing short-term and long-term system priorities in the capital investment of medical equipment.

Supports the sourcing of purchased services and parts to maintain medical equipment, negotiations and management of service agreements, customer satisfaction, medical equipment service strategy, resolution of hazard alerts/recalls, safety, accurate inventory of medical equipment, the assessment of medical equipment to support capital planning, providing technical guidance for the procurement of medical equipment, ensuring the needed controls are in place to protect the medical equipment form cyber-attacks, and the implementation of efficient and effective systems to achieve defined goals.

Provides guidance, interpretation, oversight and accountability for ensuring all programs are compliant with local, state, and federal regulations, as well as with The Joint Commission (TJC) Environment of Care (EOC), Det Norske Veritas (DNV), National Fire Protection Association (NFPA), the College of American Pathologists (CAP), the Association of the Advancement of Medical Instrumentation (AAMI), Cybersecurity and Infrastructure Security Agency (CISA), Homeland Security, and other related standards and regulatory agencies. Maintain awareness of new industry developments and standards.

Directly responsible for the operational oversight of the THCE System Software as a Service (SaaS), to include our end-user experience, data capturing needs, data analysis, training of all staff on the use of system with a thorough understanding of the why's behind the process and data requirements, maintaining all integrations developed between vendor applications and Trinity Health deployed applications. Work with THCE Finance on ICT data, maintain proper cost allocations to GL accounts, and all ISS&T verticals to create a system approach to data and processes where possible.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.