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Director Saas Implementation Jobs in Virginia (NOW HIRING)

You'll implement and configure Hire2Retire for customers, not just explain how it works, but make ... Opportunity to make a direct impact on a high-growth SaaS product.

Implementation Engineer

Herndon, VA · On-site

$90 - $110/hr

... - with hands‑on accountability for vendor integrations and platform deployments; or (b) client‑facing K-12 SaaS implementation, system integration, or solutions delivery, with hands‑on ...

New

Implementation Engineer

Herndon, VA · On-site

$90 - $110/hr

... - with hands‑on accountability for vendor integrations and platform deployments; or (b) client‑facing K‑12 SaaS implementation, system integration, or solutions delivery, with hands‑on ...

... directed • Skilled in the use of the Microsoft Office Professional Suite, including Word ... Strong experience in developing, executing, and managing cloud hosted SaaS implementation projects.

We are seeking an operational powerhouse and visionary leader to step into the role of Director of ... to oversee complex SaaS implementations, structure cross-functional deployment workflows, and ...

We are seeking an experienced professional to drive robust software adoption across Air's SaaS user ... your direct reports, and work closely with Engagement Managers and Sales to align on account ...

We are seeking an experienced professional to drive robust software adoption across Air's SaaS user ... your direct reports, and work closely with Engagement Managers and Sales to align on account ...

This role reports directly to Senior Director within the Solutions Consulting division. This is a ... Knowledge of the Telecom, Communications, or SaaS industries is preferred, as it helps accelerate ...

Business Analyst 4

Richmond, VA · On-site

$60 - $65/hr

Strong experience in developing, executing, and managing cloud hosted SaaS implementation projects ... Highly motivated and self-directed. Founded in 2010 and headquartered in the Washington, DC metro ...

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Director Saas Implementation information

What does a director SaaS implementation do?

A Director of SaaS Implementation oversees the deployment and integration of Software as a Service (SaaS) solutions for clients or within an organization. They lead teams responsible for project planning, client onboarding, technical configuration, and ensuring successful adoption of SaaS products. Their role often involves collaborating with sales, product, and support teams to tailor solutions to customer needs, manage timelines, and resolve issues. They also develop best practices and strategies to streamline the implementation process and maximize customer satisfaction.

What are the key skills and qualifications needed to thrive as a director SaaS implementation, and why are they important?

To excel as a Director of SaaS Implementation, you need extensive experience in project management, SaaS deployment, and client relationship management, often supported by a relevant bachelor’s or master’s degree. Familiarity with implementation frameworks, CRM systems, project management tools like Jira or Asana, and certifications such as PMP or Scrum Master are highly valuable. Exceptional leadership, problem-solving, and communication skills help drive cross-functional teams and ensure client satisfaction. These skills ensure seamless SaaS product rollouts, effective team coordination, and successful client onboarding, which are critical for organizational growth and customer retention.

What are some common challenges faced by a director SaaS implementation, and how can they be addressed?

A Director of SaaS Implementation often encounters challenges such as managing multiple client expectations, aligning cross-functional teams, and ensuring smooth onboarding within tight deadlines. Success in this role requires excellent project management skills, proactive communication, and the ability to anticipate technical or organizational roadblocks. Building strong relationships with stakeholders and fostering a collaborative environment helps to address these challenges, ensuring projects stay on track and client satisfaction remains high.

What is the difference between Director Saas Implementation vs SaaS Project Manager?

AspectDirector Saas ImplementationSaaS Project Manager
CredentialsTypically requires extensive experience in SaaS deployment, leadership, and often advanced degrees or certifications in IT or businessUsually holds a bachelor’s degree in IT, business, or related fields; certifications like PMP are common
Work EnvironmentLeads multiple teams, oversees strategic implementation, and interacts with executive stakeholdersManages specific projects, coordinates teams, and ensures project deliverables are met
Employer & Industry UsageFound in large SaaS companies, enterprise software providers, and consulting firmsCommon across SaaS vendors, tech companies, and consulting agencies

The main difference is that the Director Saas Implementation focuses on strategic leadership and overseeing multiple projects, while the SaaS Project Manager handles day-to-day project execution. Both roles require SaaS deployment experience, but the director role involves higher-level planning and stakeholder management.

What are the most commonly searched types of Saas Implementation jobs in Virginia?

The most popular types of Saas Implementation jobs in Virginia are:

What job categories do people searching Director Saas Implementation jobs in Virginia look for?

The top searched job categories for Director Saas Implementation jobs in Virginia are:

What cities in Virginia are hiring for Director Saas Implementation jobs?

Cities in Virginia with the most Director Saas Implementation job openings:

Infographic showing various Director Saas Implementation job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 11% Part Time, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution.

Implementation Engineer

Mclean, VA • On-site

RoboMQ
Software Development • 51 - 200 employees

Other

Medical, Dental, Vision

Re-posted 12 days ago


Job description

About RoboMQ

RoboMQ is a fast-growing SaaS company delivering disruptive Identity Governance and Administration (IGA) solutions to mid-market enterprise customers. Our flagship product, Hire2Retire, automates the employee identity lifecycle by integrating HR systems with Identity Management and other applications helping organizations achieve seamless onboarding, offboarding, compliance, and security with zero-trust and least-privilege security posture.


Hire2Retire is featured in Gartner Market Guides and has been a consistent high performer on G2 in user provisioning and IAM tools.


About the Role

We're hiring an Implementation Engineer with a growth path to Customer Success Manager.


You'll implement and configure Hire2Retire for customers, not just explain how it works, but make it work. That means understanding the customer's business problem, configuring the product to solve it, and working with the product team when something doesn't fit. This is a technical role. You need to be comfortable with concepts like APIs, SFTP, Active Directory, and identity lifecycle management.


This is not a software development role.


We're a small, growing team. You'll be expected to learn on your own, figure things out, and move fast. If you need everything documented and handed to you, this isn't the right fit.


Our hiring process includes a writing assessment, aptitude test, logical reasoning evaluation, and an in-person coding exercise.


***This opportunity is for local candidates ONLY. You must reside in Northern Virginia, DC or Maryland (DMV metro area) ***


Before you apply, make sure:

  • You are a US citizen or a green card holder. No H1B or OPT.
  • This job is at office, with no remote or hybrid setup.
  • 2 - 5 years in a SaaS implementation, technical support, solutions engineering, or QA role.


Key Responsibilities:


What You'll Do

  • Guiding the customer on implementation and configuring Hire2Retire end-to-end: requirements gathering, product setup, and training.
  • Troubleshooting and resolving product issues for customers and understanding what's happening, at a deep level, and owning the solution.
  • Communicate customer use cases and implementation challenges to the product team clearly and concisely.
  • Evaluate whether a proposed design or feature approach will work based on what you've seen with customers.
  • Conduct regular check-ins and business reviews to keep customers aligned and getting value.
  • Learn the product deeply, which means reading documentation, understanding the architecture, and asking the right questions.


Qualifications

  • You have a good technical foundation, you understand APIs, SFTP, Active Directory, and how enterprise software integrates.
  • Strong written and verbal communication skills, you can state a problem simply and clearly in five minutes, not two hours.
  • You learn fast and independently. You read docs, use available tools, and ask sharp questions when you're stuck.
  • Organized enough to manage multiple customers and priorities without dropping things.
  • Bachelor's degree in Computer Science, Information Systems, Engineering, or related technical field preferred.


What We Offer:

  • Competitive salary and performance-based bonuses.
  • Comprehensive benefits: health, dental, vision, and disability coverage.
  • A collaborative, fast-paced work environment with high growth potential.
  • Opportunity to make a direct impact on a high-growth SaaS product.



RoboMQ logo

About RoboMQ

Sourced by ZipRecruiter

Industry

Software development

Company size

51 - 200 Employees

Headquarters location

McLean, VA, US

Year founded

2012