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Director Of Implementation Jobs in Toronto, ON (NOW HIRING)

Forma.ai

Director, SPM Implementation

Toronto, ON · On-site

As a Director of Implementation , you will lead the strategic direction of implementation and customer onboarding across a portfolio of enterprise customers. You will oversee implementation teams ...

TEEMA

Director of Care

Toronto, ON · On-site

As the Director of Care , you will play a pivotal role in upholding the highest standards of ... Overseeing the development and implementation of individualized care plans * Monitoring care ...

TalentSphere

Director of Operations

Toronto, ON

Director of Operations Toronto, On Logistics/Transportation Competitive salary of $125,000-$145,000 ... Lead the implementation and standardization of processes, procedures, and best practices across ...

Democorp

Director of People

Toronto, ON

The Executive Director performs some or all of the following: Leadership * Participate with the ... Draft policies for the approval of the Board and prepare procedures to implement the organizational ...

Kuehne + Nagel

Director of Operations

Mississauga, ON

CA$150K - CA$190K/yr

The Director of Operations is responsible for all Contract Logistics operational facilities ... Implement new programs, strategies, and regulatory actions into contract logistics operations.

Pump Dynamics

Director of Operations

Bolton, ON · On-site

Working through a team of operational managers, the Operations Director drives operational ... Monitor operational performance daily and implement corrective actions where required. Leadership ...

Friends of Ruby

Director of Finance

Toronto, ON · Hybrid

CA$101K/yr

About the Role Asthe Director of Finance, your key responsibilitieswill be to: * Lead the annual ... Safeguards organizational assetsand integrity by designing, implementing, and continuously ...

Colourific Coatings

Director of Finance

Mississauga, ON · On-site

CA$115K - CA$130K/yr

Responsible for implementing, monitoring, analyzing and reporting on organizational KPI's, both ... of directors, investors, and other stakeholders. * Collaborate with other department heads to ...

Fresh Start Foods

Director of Operations

Milton, ON · On-site

CA$100K - CA$120K/yr

We are currently hiring a Full-Time Director of Operations to join our team based out of our Milton ... Collaborates with Transportation Manager to create, review, and implement divisional policies and ...

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All JobsOf Implementation JobsDirector Of Implementation JobsDirector Of Implementation Jobs in Toronto, ON

Director Of Implementation information

See Toronto, ON salary details

$27.2K

$116.1K

$189.9K

How much do director of implementation jobs pay per year?

As of Aug 31, 2026, the average yearly pay for director of implementation in Toronto, ON is $116,075.00, according to ZipRecruiter salary data. Most workers in this role earn between $86,844.00 and $143,151.00 per year, depending on experience, location, and employer.

What does a director of implementation do?

A Director of Implementation oversees the planning, coordination, and execution of company projects or product rollouts to ensure they are delivered on time and within budget. They manage teams, develop strategies, create timelines, and work closely with clients and internal stakeholders to ensure smooth transitions and successful outcomes. This role often involves problem-solving, resource allocation, and continuous process improvement to meet organizational goals.

What are the key skills and qualifications needed to thrive as a director of implementation, and why are they important?

To thrive as a Director of Implementation, you need expertise in project management, process optimization, and a strong background in business or technology, often supported by a bachelor’s or master’s degree. Familiarity with project management software (like Asana or Jira), CRM systems, and certifications such as PMP or Six Sigma are typically required. Exceptional leadership, problem-solving, and communication skills help drive cross-functional teams and manage client relationships effectively. These skills ensure seamless execution of complex projects, client satisfaction, and the successful delivery of organizational goals.

What are some common challenges faced by directors of implementation, and how can they be addressed?

Directors of Implementation often encounter challenges such as aligning cross-functional teams, managing project timelines, and ensuring client expectations are met during complex rollouts. It is essential to maintain clear communication channels, set realistic milestones, and foster collaboration among stakeholders to navigate these challenges. Proactively identifying risks and adapting plans as needed can also help ensure successful project delivery and client satisfaction.

What is the difference between Director Of Implementation vs Project Manager?

AspectDirector Of ImplementationProject Manager
CredentialsTypically requires a bachelor’s degree, often with experience in project management or industry-specific certificationsRequires a bachelor’s degree; PMP or similar certifications are common
Work EnvironmentOversees multiple projects or programs, strategic planning, and high-level coordinationManages individual projects, timelines, and team execution
Industry UsageUsed in industries like tech, healthcare, and consulting for leadership rolesCommon across various industries for project execution roles

The Director Of Implementation focuses on strategic oversight and high-level coordination of multiple projects, while the Project Manager handles day-to-day project execution and team management. Both roles require strong organizational skills and industry knowledge, but the Director Of Implementation operates at a higher strategic level.

How much does a director of implementation make?

The average salary for a Director of Implementation in the United States is approximately $120,000 to $160,000 per year, depending on experience, industry, and company size. In high-demand markets, salaries can exceed this range, especially for those with strong project management and technical skills.

What job categories do people searching Director Of Implementation jobs in Toronto, ON look for?

The top searched job categories for Director Of Implementation jobs in Toronto, ON are:

Director Of Implementation jobs near you
Infographic showing various Director Of Implementation job openings in Toronto, ON as of August 2026, with employment types broken down into 1% As Needed, 86% Full Time, 10% Part Time, and 3% Contract. Highlights an 86% Physical, 6% Hybrid, and 8% Remote job distribution, with an average salary of $116,075 per year, or $55.8 per hour.

Director, SPM Implementation

Forma.ai

Toronto, ON • On-site

Full-time

Re-posted 20 days ago

Job description

Director, SPM ImplementationAbout the Team

The Customer Operations team partners with new and existing customers to implement and optimize the company's platform, ensuring clients maximize the revenue-driving potential of their sales compensation programs. The team leads complex implementations, drives operational excellence, and continuously evolves Sales Performance Management (SPM) processes through data-driven insights and scalable platform solutions.

As a Director of Implementation, you will lead the strategic direction of implementation and customer onboarding across a portfolio of enterprise customers. You will oversee implementation teams, guide architectural design of customer solutions, and collaborate closely with Product, Engineering, and Revenue teams to ensure the platform evolves in alignment with customer needs and business priorities.

If you're passionate about building high-performing teams, driving customer impact through data and technology, and shaping the future of sales operations, we'd love to hear from you.

What You'll Be DoingLeadership & Strategy
  • Define and lead the implementation strategy and operational framework for onboarding and scaling customer deployments.
  • Build, mentor, and lead a high-performing implementation team, establishing best practices, processes, and standards for delivery excellence.
  • Partner with executive leadership to align customer implementation strategy with company growth and product roadmap priorities.
  • Establish KPIs and success metrics for implementation performance, customer outcomes, and operational efficiency.
Customer & Stakeholder Leadership
  • Serve as a senior strategic advisor to executive and senior client stakeholders, guiding customers on how to optimize their sales compensation programs and operational processes.
  • Oversee a portfolio of complex and enterprise customer relationships, ensuring successful implementations, renewals, and long-term value realization.
  • Develop a deep understanding of each client's business model, revenue strategy, and sales performance management framework.
Platform Architecture & Implementation Oversight
  • Guide the architectural design of customer implementations, translating complex data structures, business rules, and compensation models into scalable platform configurations.
  • Oversee the design of commission engine architecture, rules logic, and data pipelines to support accurate and scalable compensation processes.
  • Ensure implementations adhere to best practices for data architecture, governance, and system scalability.
Cross-Functional Collaboration
  • Partner closely with Product and Engineering leadership to translate customer needs and implementation insights into product improvements and new platform capabilities.
  • Influence the product roadmap by advocating for features that drive automation, scalability, and improved customer outcomes.
  • Collaborate with Sales, Customer Success, and Revenue Operations teams to ensure a seamless customer lifecycle experience.
Sales Performance Management Expertise
  • Act as a thought leader in Sales Performance Management (SPM), advising customers on best practices for:
    • incentive compensation plan design
    • quota setting
    • crediting rules
    • commission operations
    • payroll processes
  • Identify opportunities to improve and modernize customer SPM processes through automation and analytics.
What We're Looking For
  • Education or background in Engineering, Commerce, Mathematics, Statistics, or a related analytical field
  • 8-12+ years of relevant experience, including leadership experience in implementation, consulting, revenue operations, or analytics-driven SaaS environments
  • Experience with Sales Incentive Compensation or Sales Performance Management (SPM) platforms
  • Proven experience building and leading implementation or customer operations teams in a SaaS or enterprise technology environment
  • Strong experience working with large datasets and complex data architectures
  • Deep understanding of system workflows, data modeling, and platform configuration
  • Strong analytical mindset with the ability to translate business needs into scalable technical solutions
  • Demonstrated ability to lead cross-functional initiatives and influence senior stakeholders
  • Excellent organizational, communication, and executive presentation skills
    Advanced proficiency with Excel and analytical tools for data profiling, segmentation, and modeling

Additional Job Info:

  • This position is for an existing vacancy

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