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Assistant Director Of Client Services Jobs (NOW HIRING)

corpay

Director of Client Services

Louisville, KY · Remote

What We Need Corpay is currently looking to hire a Director of Client Services within our Client Services organization. This position falls under our Account Management team and is located in ...

SafeinHome

Be Seen First

Director of Client Services

Tempe, AZ · On-site

$160K/yr

As the Director of Client Services, you will manage all Client Services personnel and management, ensuring that SafeinHome provides high-quality service to our clients and that the company site is a ...

Now CFO

Director of Client Services

Phoenix, AZ · On-site

This Director will manage a portfolio of client relationships, mentor and develop a team of ... Provide consulting services for clients, including accounting functions, reporting, forecasting ...

IQVIA

Director of Client Services

Durham, NC

$150K - $165K/yr

Director, Client Services Programs We are seeking aDirectorto lead a high-performing, patient ... Provide leadership and direction to managers and staff, fostering a culture of accountability ...

Advantage Solutions

Director Client Services

Boise, ID · On-site

$121K/yr

We are seeking a highly talented Director of Client Services to serve as the business leader in charge of all client-related services and support activities and provides leadership in the strategic ...

Cooley

Director of IP Client Service

Reston, VA · On-site

Director of IP Client Service Cooley is seeking a Director of IP Client Service to join Cooley's IP ... Services department * Assist with troubleshooting issues and work closely with IP Services ...

Cooley LLP

Director of IP Client Service

Boston, MA · On-site

Director of IP Client Service Cooley is seeking a Director of IP Client Service to join Cooley's IP ... Services department * Assist with troubleshooting issues and work closely with IP Services ...

Cooley

Director of IP Client Service

Washington, DC · On-site

Director of IP Client Service Cooley is seeking a Director of IP Client Service to join Cooley's IP ... Services department * Assist with troubleshooting issues and work closely with IP Services ...

Cooley

Director of Client Development

Chicago, IL · On-site

Director of Client Development Cooley is seeking a Director of Client Development to join the ... strengthen service delivery and expand existing relationships. * Performance Monitoring ...

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How much do assistant director of client services jobs pay per year?

As of Jul 13, 2026, the average yearly pay for assistant director of client services in the United States is $71,970.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,500.00 and $89,500.00 per year, depending on experience, location, and employer.

How does an Assistant Director of Client Services typically collaborate with other departments to improve client satisfaction?

An Assistant Director of Client Services regularly works cross-functionally with departments such as sales, operations, and product development to ensure client needs are consistently met and exceeded. This collaboration often involves participating in strategy meetings, providing client feedback to inform service improvements, and coordinating with account managers to resolve issues promptly. Building strong interdepartmental relationships is key to streamlining communication and implementing client-focused solutions efficiently. This role also frequently leads or contributes to initiatives aimed at enhancing the overall client experience.

What jobs pay 4000 a week without a degree?

Jobs that can pay $4,000 a week without requiring a degree often include roles such as sales managers, real estate brokers, commercial pilots, or skilled trades like electricians and plumbers. These positions typically rely on experience, certifications, or licenses rather than formal education and may involve high commissions, bonuses, or hourly rates. Success in these roles often depends on skills, networking, and performance.

What are the key skills and qualifications needed to thrive as an Assistant Director Of Client Services, and why are they important?

To thrive as an Assistant Director Of Client Services, you need strong leadership abilities, a background in client relationship management, and typically a bachelor’s degree in business or a related field. Familiarity with customer relationship management (CRM) software, analytics tools, and project management systems is often required. Excellent communication, problem-solving, and organizational skills set standout candidates apart in this role. These skills ensure effective service delivery, client satisfaction, and the ability to lead teams in achieving strategic objectives.

What does a director of client services do?

A director of client services oversees client relationships, ensuring customer satisfaction and retention. They coordinate with internal teams to meet client needs, develop service strategies, and may manage a team of client service managers or representatives. Strong communication, leadership skills, and industry knowledge are essential for this role.

What is the difference between Assistant Director Of Client Services vs Client Services Manager?

AspectAssistant Director Of Client ServicesClient Services Manager
Required CredentialsBachelor's degree; experience in client relations; certifications like CRM or customer service managementBachelor's degree; experience in client management; certifications like CRM or customer service management
Work EnvironmentSupports senior leadership; oversees client service teams; strategic planningManages daily client interactions; supervises client service staff; operational focus
Employer & Industry UsageCommon in corporate, agency, and consulting firmsWidely used in service industries, including finance, tech, and healthcare

The Assistant Director Of Client Services and Client Services Manager roles share similar credentials and industry usage. The Assistant Director typically supports higher-level strategic initiatives and oversees multiple teams, while the Client Services Manager focuses on daily client interactions and team supervision. Both roles are essential for maintaining client satisfaction and require relevant experience and certifications.

What does an Assistant Director of Client Services do?

An Assistant Director of Client Services supports the Director in overseeing the client services department, ensuring that clients receive high-quality service and support. Their duties often include managing client relationships, supervising staff, developing service strategies, and resolving escalated issues. They also analyze client feedback to improve processes, coordinate with other departments, and help implement policies to enhance client satisfaction. This role requires strong leadership, communication, and problem-solving skills.

Is an assistant director a high position?

An Assistant Director of Client Services is a mid- to senior-level role responsible for supporting client relationships, managing service delivery, and coordinating teams. While it is a leadership position, it typically reports to a director or manager and is not considered executive-level, but it often requires relevant experience and skills in client management and communication.

Is a CSA job stressful?

A Customer Service Associate (CSA) role can be stressful due to high call volumes, customer complaints, and the need for quick problem-solving. Effective communication skills and stress management techniques are important for handling the demands of the job.
More about Assistant Director Of Client Services jobs
What cities are hiring for Assistant Director Of Client Services jobs? Cities with the most Assistant Director Of Client Services job openings:
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What job categories do people searching Assistant Director Of Client Services jobs look for? The top searched job categories for Assistant Director Of Client Services jobs are:
Assistant Director Of Client Services jobs near you
Infographic showing various Assistant Director Of Client Services job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, 1% Temporary, and 2% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $71,970 per year, or $34.6 per hour.

Director of Client Services

Home Helpers DuPage

Downers Grove, IL • On-site

$50K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 15 days ago

Job description

Benefits:
  • 401(k)
  • Bonus based on performance
  • Competitive salary
  • Dental insurance
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Vision insurance

Director of Client ServicesPosition Summary
The Director of Client Services is responsible for ensuring the highest quality of care and service for every client served by Home Helpers Home Care. This leadership role oversees the entire client experience, from initial assessments and care planning to ongoing quality assurance, client satisfaction, and service continuity. The Director of Client Services works closely with clients, families, caregivers, referral partners, and office staff to ensure exceptional care, strong communication, and positive outcomes.
The ideal candidate is compassionate, organized, solutions-oriented, and committed to providing outstanding customer service while fostering a collaborative and professional workplace culture.
Essential Responsibilities
Client Care Management
  • Conduct comprehensive in-home client assessments to determine care needs and develop individualized service plans.
  • Develop, implement, and regularly update client service plans to reflect changing needs and goals.
  • Monitor client progress and ensure services remain appropriate and effective.
  • Ensure all client documentation is accurate, complete, and compliant with company standards.
  • Maintain confidentiality and professionalism in all client interactions.
Quality Assurance
  • Conduct supervisory visits, quality assurance visits, and routine client check-ins.
  • Evaluate the quality of services being provided and identify opportunities for improvement.
  • Ensure clients receive consistent, compassionate, and high-quality care.
  • Address concerns proactively to maintain excellent client outcomes.
Client Satisfaction & Retention
  • Build and maintain strong relationships with clients and their families.
  • Respond promptly and professionally to client concerns, complaints, and service issues.
  • Develop solutions that prioritize client satisfaction while supporting company policies.
  • Work to improve client retention through exceptional service and relationship management.
Care Coordination
  • Collaborate closely with Scheduling, Operations, and Administrative staff to ensure continuity of care.
  • Communicate changes in client needs, schedules, or service plans promptly.
  • Assist in matching caregivers to clients based on skills, personality, and client preferences.
  • Support successful client admissions and transitions of care.
Caregiver Support
  • Provide guidance and support to caregivers regarding client care plans and expectations.
  • Conduct supervisory visits and caregiver observations when appropriate.
  • Foster positive working relationships with caregivers while promoting accountability and quality service.
Community Outreach & Relationship Building
  • Represent Home Helpers professionally within the community.
  • Participate in networking events, Senior Expos, educational presentations, and outreach opportunities.
  • Build and maintain positive relationships with healthcare providers, hospitals, senior communities, case managers, social workers, and referral partners.
  • Promote Home Helpers' mission and services throughout the community.
On-Call Responsibilities
  • Participate in the agency's on-call rotation as assigned.
  • Respond promptly to client, caregiver, and emergency situations after business hours.
  • Provide support and solutions to ensure uninterrupted client care.
  • Maintain professionalism and sound judgment during urgent situations.
Teamwork & Office Collaboration
  • Maintain regular office hours and be present in the office as required to support staff, clients, and daily operations.
  • Work collaboratively with the Executive Director, Director of Operations, Scheduling Coordinator, Recruiter, and other team members.
  • Foster a positive, respectful, and team-oriented workplace culture.
  • Participate in staff meetings, training, and ongoing professional development.
  • Assist team members when needed to ensure agency success.
  • Demonstrate flexibility and a willingness to support the overall needs of the business.
Professionalism
  • Serve as a leader who models Home Helpers' core values, professionalism, integrity, and compassion.
  • Maintain a positive attitude and solution-focused approach in all interactions.
  • Dress professionally and represent Home Helpers positively both inside and outside the office.
  • Maintain strong organizational skills, effective communication, and attention to detail.
  • Protect confidential information and comply with all applicable company policies.
Qualifications
  • Bachelor's degree in Healthcare Administration, Social Work, Nursing, Human Services, Business, or related field preferred but not required.
  • Previous leadership experience in home care, healthcare, senior services, or client services required.
  • Strong knowledge of customer service principles and relationship management.
  • Excellent verbal and written communication skills.
  • Exceptional organizational and time management abilities.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Strong problem-solving and conflict-resolution skills.
  • Proficiency with electronic documentation systems and Microsoft Office.
  • Valid driver's license, reliable transportation, and proof of automobile insurance.
Core Competencies
  • Leadership
  • Compassion and empathy
  • Client-centered care
  • Critical thinking
  • Communication
  • Relationship building
  • Conflict resolution
  • Organization and time management
  • Team collaboration
  • Accountability
  • Professionalism
  • Adaptability
Success Measures
Success in this role is demonstrated by:
  • High client satisfaction and retention.
  • Timely completion of assessments and service plan updates.
  • Consistent quality assurance visits and documentation.
  • Strong relationships with clients, families, caregivers, and referral partners.
  • Effective communication across departments.
  • Positive team collaboration and workplace culture.
  • Successful community outreach and referral development.
  • Consistent professionalism, accountability, and leadership that reflects the Home Helpers mission of providing exceptional care and peace of mind to every family we serve.