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Associate Director Of Client Services Jobs (NOW HIRING)

Ernest

Director of Client Relations

San Antonio, TX

Director of Client Relations (aka Director of Sales) Location: San Antonio, TX Sales Territory: Local radius Full-time | Base Salary + Bonus | Comprehensive Benefits | Exceptional Culture Salary ...

Ernest

Director of Client Relations

Avondale, AZ · On-site

Director of Client Relations (aka Director of Sales) Location: Avondale, AZ Sales Territory: Local ... customized service. Even after decades of delivering great packaging to our customers, that ...

Ernest

Director of Client Relations

Denver, CO · On-site

Director of Client Relations (aka Director of Sales) Location: Denver, CO Sales Territory: 100 miles local radius Full-time | Base Salary + Bonus | Comprehensive Benefits | Exceptional Culture Salary ...

Ernest

Director of Client Relations

Denver, CO · On-site

Director of Client Relations (aka Director of Sales) Location: Denver, CO Sales Territory: 100 ... customized service. Even after decades of delivering great packaging to our customers, that ...

Century Group

Associate, Client Services

Denver, CO

$100K - $350K/yr

Associate Director of Client Services Role Summary: In this role, you will focus on the interim and project services practice side. This role is responsible for developing and maintaining long-term ...

Blink UX

Director of Client Relations

Boston, MA · On-site +1

$130K - $200K/yr

We're growing fast-and we're looking for a high-performing, hunter-minded Director of Client ... Expertise in digital product and service design, sales, and delivery. * Exceptional communication ...

Attain

Client Services Lead

New York, NY

Reporting to the Associate Director of Client Services, you will be responsible for the end-to-end success of client campaigns-from strategic planning and data activation to performance measurement ...

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How much do associate director of client services jobs pay per hour?

As of Jun 14, 2026, the average hourly pay for associate director of client services in the United States is $22.40, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $25.00 per hour, depending on experience, location, and employer.

What is the highest paying job in customer service?

The highest paying roles in customer service are often executive-level positions such as Vice President of Customer Experience or Director of Client Services, which can earn six-figure salaries. These roles typically require extensive experience, leadership skills, and knowledge of customer relationship management tools and strategies.

What is the difference between Associate Director Of Client Services vs Client Services Manager?

AspectAssociate Director Of Client ServicesClient Services Manager
ResponsibilitiesOversees multiple client service teams, develops strategic initiatives, and manages high-level client relationships.Manages daily client service operations, supervises staff, and ensures client satisfaction.
Required CredentialsBachelor's degree; often advanced certifications in client management or related fields.Bachelor's degree; relevant experience in client service roles.
Work EnvironmentStrategic, leadership-focused, often involved in cross-departmental planning.Operational, team-oriented, focused on day-to-day client interactions.
Industry UsageCommonly used in corporate, agency, and consulting sectors for senior client management roles.Widely used across industries for managerial client service positions.

The Associate Director Of Client Services typically holds a higher strategic and leadership role compared to the Client Services Manager, focusing on overarching client strategies and team oversight, while the manager handles daily client interactions and team supervision.

How does an Associate Director of Client Services typically collaborate with internal teams to ensure client satisfaction?

An Associate Director of Client Services plays a key role in bridging the gap between clients and internal departments such as sales, marketing, and project management. They regularly coordinate cross-functional meetings to align on client objectives, communicate client feedback, and resolve challenges quickly. This role often involves developing strategies with team leads to improve service delivery and proactively address potential issues, ensuring a seamless client experience. Effective collaboration is essential for maintaining high client satisfaction and fostering long-term partnerships.

How much does a client services director earn?

A Client Services Director typically earns between $90,000 and $180,000 annually, depending on experience, industry, and location. Compensation often includes bonuses and benefits, and strong leadership and client management skills are essential for this role.

What does an Associate Director of Client Services do?

An Associate Director of Client Services is responsible for overseeing client relationships and ensuring high levels of satisfaction with the services provided by their organization. They typically manage a team, coordinate service delivery, address client concerns, and develop strategies to enhance client engagement and retention. Additionally, they may assist in onboarding new clients, analyzing client feedback, and collaborating with other departments to improve service offerings. Their role is crucial in maintaining strong business partnerships and driving organizational growth.

What job makes $10,000 a month without a degree?

An Associate Director of Client Services can potentially earn $10,000 or more per month, especially with extensive experience, strong client management skills, and leadership responsibilities. Such roles often require proven expertise in customer relations, strategic planning, and team coordination, but may not always require a formal degree if compensated through performance and seniority.

How much is an associate director paid?

An Associate Director of Client Services typically earns between $80,000 and $130,000 annually, depending on factors such as industry, location, and experience. Compensation may also include bonuses and benefits, with higher salaries often associated with leadership skills and client management expertise.

What are the key skills and qualifications needed to thrive as an Associate Director Of Client Services, and why are they important?

To thrive as an Associate Director Of Client Services, you need a solid background in client relationship management, business strategy, and leadership, often backed by a relevant degree and several years of experience in account or client services roles. Familiarity with CRM platforms, project management tools, and data analytics systems is typically required, and certifications in project management or customer service can be advantageous. Excellent communication, negotiation, and problem-solving skills help differentiate strong candidates, as does the ability to motivate and guide teams. These competencies ensure effective client engagement, drive business growth, and foster positive team dynamics, all crucial for organizational success.
What cities are hiring for Associate Director Of Client Services jobs? Cities with the most Associate Director Of Client Services job openings:
What are the most commonly searched types of Director Of Client Services jobs? The most popular types of Director Of Client Services jobs are:
What states have the most Associate Director Of Client Services jobs? States with the most job openings for Associate Director Of Client Services jobs include:
Associate Director Of Client Services jobs near you
Director of Client Services

Director of Client Services

Regional Center of the East Bay

San Leandro, CA • On-site

$5K - $7K/wk

Full-time, Part-time

Dental, Vision, Retirement, PTO

Posted 2 days ago

Job description

POSITION TITLE: Director of Client Services
SALARY RANGE: $5,042.65 - $7,450.3 Bi-weekly
$131,108.90 - $193,707.80Annual
REPORTS TO: Associate Executive Director
LOCATION: San Leandro, CA (Main Office)
[x]Regular [x]Full-Time [ ]Temporary [ ]Part-time
The Regional Center of the East Bay (RCEB) is one of 21 Regional Centers that are community-based, private non-profit corporations under contract with the California Department of Developmental Services. RCEB provides intake, assessment, diagnosis, and coordinates community-based services for over 25,000 children and adults with developmental disabilities in Alameda and Contra Costa counties.
RCEB envisions a future where persons with developmental disabilities are truly a part of the community. Persons with developmental disabilities receive supports and services they need to succeed. The supports and services change as the need changes.
In our dream, children with developmental disabilities live with families in typical communities. Many choose to attend their neighborhood schools and play with neighborhood friends. Adults with developmental disabilities live in the residence of their choice - with family members, with friends, or with their spouse / significant other. They engage in activities of their choice - work, volunteering, education, training, or leisure. They have meaningful relationships with friends and coworkers and are seen as valuable, contributing members of their communities.
RESPONSIBILITIES AND DUTIES:
The Director of Client Services provides strategic leadership and division-wide oversight to ensure the delivery of high-quality, equitable, and person-centered case management services for every individual and family served by the Regional Center of the East Bay. As a key member of RCEB's senior leadership team, this role is responsible for advancing the agency's mission, values, and strategic priorities; ensuring compliance with all state and federal laws and California Department of Developmental Services (DDS) requirements; and developing strong, effective leadership capacity across the Client Services Division. This role will be responsible for all functions related to case management, ensuring cross-collaboration, a cross-functional understanding across all Agency functions, and implementing systems that enhance overall organizational and operational effectiveness, while providing a high level of customer service to all partners and customers. This position requires a high level of cross-functional critical thinking and problem solving, exceptional communication skills, an ability to function in fast-paced environments with competing priorities, sound judgement and the utmost confidentiality. This position will report to the Associate Executive Director.
JOB DUTIES:
  1. Oversee Associate Directors and provides long-range planning, systems improvement, performance accountability, and operational leadership for all client services programs.
  2. Lead in developing, communicating, and implementing organizational policies, procedures and processes.
  3. Provide strategic leadership and direction to the Client Services team, guiding Associate Directors and Client Services Managers in developing and implementing long- and short-term operational goals aligned with RCEB's mission, values, and Strategic Plan.
  4. Leads the design of innovative, data-driven strategies to strengthen service delivery and organizational performance.
  5. Establish, communicate, and monitor division-wide standards for program quality, service equity, regulatory and organizational compliance, documentation, and case management best practices.
  6. Partner with Associate Directors, who coordinate directly with the Training Division to ensure alignment of training priorities.
  7. Provide leadership with community partners in the planning and implementation of culturally and linguistically responsive services that meet the needs of clients and their families; and assure compliance with state and federal requirements.
  8. Serve in a technical advisory capacity on resolving complex issues.
  9. Maintain on-site high visibility and presence during business hours, with a structured schedule and flexibility as permitted by the Associate Executive Director.
  10. Oversee the implementation and monitoring of the Performance Contract, regional center performance measures (RCPM) and Strategic Plan.
  11. Attend all meetings of RCEB Board of Directors. Provide staff support to the Board of Directors and other groups as required.
  12. Perform other duties and responsibilities as assigned by the Associate Executive Director.

MINIMUM QUALIFICATIONS:
  1. Master Degree in social work, psychology or closely related health or human services field.
  2. Ten years of increasingly responsible management and/or leadership experience in providing services to persons with intellectual and/or developmental disabilities with at least five (5) years in the Regional Center system.
  3. Previous experience in the Regional Center service system required.
  4. Excellent written and oral presentation skills and problem solving capability.
  5. Possession of automobile and valid California driver's license with current auto liability insurance.

PHYSICAL REQUIREMENTS:
  • Primarily sedentary office work: typing, data analysis, standard mobility.
  • Regular lifting of up to 10 lbs.; occasional up to 20 lbs.
  • Requires ability for near/far vision, communication, and fine motor tasks.
  • Office environment with moderate noise; occasional interactions with distressed individuals

BENEFITS:
At the Regional Center of the Easy Bay, we offer a full spectrum of competitive benefits including:
  • 3 weeks paid vacation + 12 sick days
  • 14 paid holidays + 3 floating holidays
  • Multiple options for medical care (including Kaiser at 100% employer paid for employee)
  • Dental and vision plans
  • CalPERs Retirement (pension),
  • Student Loan Forgiveness*
  • Flex schedule, if applicable
  • Work at Home schedules, if applicable
  • Employee Assistance Program, including mental health care

*The Public Service Loan Forgiveness program is a federal program that forgives student loan debt for nonprofit employees after 120 qualifying payments. Employees who work at least 30 hours per week for a governmental, 501(c)(3) nonprofit, or other qualifying nonprofit organization may apply to have the balance of their student loans forgiven (tax free) after making 120 monthly payments.
Regional Center of the East Bay (RCEB) does not discriminate against job applicants on account of race, color, creed or religion, national origin including language use restrictions, sex, gender, gender identity or expression, age, sexual orientation, marital status, physical or mental disability, medical condition or HIV/AIDS status, political affiliation, military or veteran status, genetic characteristics, or ancestry.

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