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Associate Director Of Client Services Jobs (NOW HIRING)

Goodway Group

The Associate Director, is a sales-focused service partner, working side by side with our Business Development Managers. From the time of engagement, they own (and want ownership) of the client ...

Charter Impact

Director of Client Finance

Denver, CO · Remote

$120K - $150K/yr

The Director of Client Finance (DOCF) is responsible for overseeing Charter Impact's service delivery, as well as acting as an outsourced CFO on behalf of our clients. The DOCF oversees all finance ...

Charter Impact

Director of Client Finance

Dallas, TX · Remote

$120K - $150K/yr

The Director of Client Finance (DOCF) is responsible for overseeing Charter Impact's service delivery, as well as acting as an outsourced CFO on behalf of our clients. The DOCF oversees all finance ...

Charter Impact

Director of Client Finance

Los Angeles, CA · Remote

$120K - $150K/yr

The Director of Client Finance (DOCF) is responsible for overseeing Charter Impact's service delivery, as well as acting as an outsourced CFO on behalf of our clients. The DOCF oversees all finance ...

Cooley LLP

Director of Client Accounts

Manhattan, NY · On-site

Director of Client AccountsCooley is seeking a Director of Client Accounts to join the Accounting ... service. Specific duties and responsibilities include, but are not limited to, the following:

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How much do associate director of client services jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for associate director of client services in the United States is $22.40, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $25.00 per hour, depending on experience, location, and employer.

What does a director of client services do?

A director of client services oversees client relationships, ensuring customer satisfaction and retention. They coordinate with internal teams to meet client needs, develop service strategies, and often manage a team of account managers or client service representatives. Strong communication, leadership, and problem-solving skills are essential in this role.

Is a CSA job stressful?

A Customer Service Associate (CSA) role can be stressful due to high customer interaction, problem-solving demands, and meeting performance metrics. Effective communication skills and stress management techniques are important for handling workload and maintaining service quality.

What is the difference between Associate Director Of Client Services vs Client Services Manager?

AspectAssociate Director Of Client ServicesClient Services Manager
ResponsibilitiesOversees multiple client service teams, develops strategic initiatives, and manages high-level client relationships.Manages daily client service operations, supervises staff, and ensures client satisfaction.
Required CredentialsBachelor's degree; often advanced certifications in client management or related fields.Bachelor's degree; relevant experience in client service roles.
Work EnvironmentStrategic, leadership-focused, often involved in cross-departmental planning.Operational, team-oriented, focused on day-to-day client interactions.
Industry UsageCommonly used in corporate, agency, and consulting sectors for senior client management roles.Widely used across industries for managerial client service positions.

The Associate Director Of Client Services typically holds a higher strategic and leadership role compared to the Client Services Manager, focusing on overarching client strategies and team oversight, while the manager handles daily client interactions and team supervision.

How does an Associate Director of Client Services typically collaborate with internal teams to ensure client satisfaction?

An Associate Director of Client Services plays a key role in bridging the gap between clients and internal departments such as sales, marketing, and project management. They regularly coordinate cross-functional meetings to align on client objectives, communicate client feedback, and resolve challenges quickly. This role often involves developing strategies with team leads to improve service delivery and proactively address potential issues, ensuring a seamless client experience. Effective collaboration is essential for maintaining high client satisfaction and fostering long-term partnerships.

What jobs pay $500,000 a year in the US?

In the US, executive roles such as CEOs, CFOs, and other C-suite executives often earn $500,000 or more annually, especially in large corporations. High-level professionals in investment banking, private equity, and certain specialized medical or legal fields can also reach this compensation level, often supplemented by bonuses, stock options, or profit sharing.

What does an Associate Director of Client Services do?

An Associate Director of Client Services is responsible for overseeing client relationships and ensuring high levels of satisfaction with the services provided by their organization. They typically manage a team, coordinate service delivery, address client concerns, and develop strategies to enhance client engagement and retention. Additionally, they may assist in onboarding new clients, analyzing client feedback, and collaborating with other departments to improve service offerings. Their role is crucial in maintaining strong business partnerships and driving organizational growth.

How much is an associate director paid?

An Associate Director of Client Services typically earns between $80,000 and $130,000 annually, depending on experience, industry, and location. Compensation may also include bonuses, benefits, and opportunities for advancement within the organization.

What are the key skills and qualifications needed to thrive as an Associate Director Of Client Services, and why are they important?

To thrive as an Associate Director Of Client Services, you need a solid background in client relationship management, business strategy, and leadership, often backed by a relevant degree and several years of experience in account or client services roles. Familiarity with CRM platforms, project management tools, and data analytics systems is typically required, and certifications in project management or customer service can be advantageous. Excellent communication, negotiation, and problem-solving skills help differentiate strong candidates, as does the ability to motivate and guide teams. These competencies ensure effective client engagement, drive business growth, and foster positive team dynamics, all crucial for organizational success.
What cities are hiring for Associate Director Of Client Services jobs? Cities with the most Associate Director Of Client Services job openings:
What are the most commonly searched types of Director Of Client Services jobs? The most popular types of Director Of Client Services jobs are:
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Associate Director Of Client Services jobs near you
Assistant Director of Client Service

Assistant Director of Client Service

CHILDREN'S ADVOCACY CENTER FOR NORTH TEXAS

Lewisville, TX • On-site

$75K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 17 days ago

Job description

AssistantDirector of Client Services

 Salary starting at $75,000.  Salary is based on experience.

The AssistantDirector of Client Services provides strategic, clinically informed, andoperational leadership for the Family Advocacy and Comprehensive CaseManagement (CCM) programs. This role ensures consistent, high-quality,trauma-informed services for children and caregivers from initial engagementthrough long-term stabilization.

This positionoversees staff supervision, program implementation, tiered case managementintegrity, and service delivery outcomes. The Assistant Director ensures thatfamily engagement, protective capacity, abuse dynamics, and risk-informeddecision-making guide all services.

EssentialFunctions:

StaffSupervision and Development:

  • Provide ongoing supervision, coaching, and evaluation of Comprehensive Case Managers and Family Advocacy Interns.
  • Conduct regular individual supervision and team meetings focused on case review, risk assessment, and service quality.
  • Support staff development in:
    • Caregiver engagement
    • Stabilization planning
    • Documentation standards
  • Establish clear expectations and ensure accountability for performance, documentation, and follow-through.
  • Participate in hiring, onboarding, and training of staff and interns.
  • Address performance concerns in a timely and professional manner.
  • Oversee internship program structure, supervision, and university partnerships.

 ProgramLeadership:

  • Provide oversight of Family Advocacy and CCM programming to ensure consistency and quality.
  • Ensure service delivery reflects trauma-informed care, abuse dynamics, and risk-informed decision-making.
  • Oversee:
    • Family Service Plans (FSPs)
    • Tiered case management model
    • Therapy waitlist stabilization
    • Family support meetings for complex cases
  • Serve as escalation point for high-risk cases.
  • Monitor caseloads, outcomes, and service delivery trends; adjust as needed.
  • Collaborate with Clinical Services to ensure appropriate triage and coordination of care.
  • Maintain fidelity to program structure and address service drift.

ProgramOperations:

  • Oversee delivery of case management services, including:
    • Structured follow-ups
    • Stabilization support
    • Psychoeducation groups
    • Court support services
  • Ensure accurate, timely documentation and compliance with agency policies.
  • Oversee trauma and suicide risk assessment processes.
  • Ensure appropriate service tier classification and adjustments.
  • Support coordination of direct service programs and Rainbow Room operations as needed.

Collaborationand Systems Coordination:

  • Maintain strong relationships with MDT partners.
  • Participate in MDT meetings and case coordination.
  • Support cross-department collaboration within CACNT.
  • Assist in strengthening community partnerships and referral networks

General:

  • Maintain professional licenses in good standing and adhere to all ethical standards of practice.
  • Participate in agency initiatives and trainings.
  • Perform other duties as assigned.

Who Thrivesin This Role?

  • A confident decision-maker who is comfortable leading in evolving environments.
  • A systems thinker who sees both the details and the big picture.
  • A leader who balances high accountability with strong staff development.
  • Someone who takes initiative rather than waiting for direction.
  • A professional who values collaboration but works independently and efficiently.
  • A mission-driven advocate committed to trauma-informed, abuse-dynamics-informed care.

PositionType/Expected Hours of Work/Location

Full-timeposition. Typical hours Monday through Friday, 8:00 a.m. to 5:00 p.m., withflexibility based on operational needs.  This position is located in theLewisville office and will be required to travel to all offices (Lewisville,TX, Denton, TX and Bridgeport, Texas).

Educationand Training

  • Graduate degree in Social Work, Criminal Justice, or related field.
  • Licensed Social Worker (LSW) required; license must remain in good standing.

Experience

  • 5 years professional experience in services for children and families affected by trauma. 
  • 2 years experience supervising staff and/or interns. 
  • Thorough knowledge of child sexual/physical abuse dynamics. 
  • Knowledge of law enforcement, CPS, DA's Office. 
  • Experience in court testimony preferred. 
  • Bilingual in English and Spanish, preferred

BenefitPackage Includes:

  • Paid Vacation Time
  • Paid Holidays
  • Medical, Dental, and Vision
  • 401(k) Matching if 21 years of age or older
  • Paid Medical Leave and Maternity/Paternity Leave
  • and more!
Employment Type: FULL_TIME

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