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Head Of Shared Services Jobs (NOW HIRING)

Extenteam Careers

You report into Engineering and partner directly with the Head of Operations and the Head of Shared Services Operations. What You Will Do Every Day * Triage incoming tickets from agents, Team Leads ...

Smksoft

Shared Services - Advisor

Pensacola, FL · On-site

A Shared Services Advisor provides guidance and support across various shared services functions to optimize operations and resolve employee inquiries Required Skill Sets: - Knowledge of shared ...

Ra

Shared Services Manager

Chicago, IL · On-site

You will provide Consulting services on the design, build, and implementation of shared services strategies You will develop shared services operating models You will shape and articulate the shared ...

Ra

Shared Services Manager

Houston, TX · On-site

You will provide Consulting services on the design, build, and implementation of shared services strategies You will develop shared services operating models You will shape and articulate the shared ...

Ra

Shared Services Senior Manager

Philadelphia, PA · On-site

You will provide Consulting services on the design, build, and implementation of shared services strategies You will develop shared services operating models You will shape and articulate the shared ...

Ra

Shared Services Senior Manager

Houston, TX · On-site

You will provide Consulting services on the design, build, and implementation of shared services strategies You will develop shared services operating models You will shape and articulate the shared ...

Ra

Shared Services Senior Manager

Philadelphia, PA · On-site

You will provide Consulting services on the design, build, and implementation of shared services strategies You will develop shared services operating models You will shape and articulate the shared ...

Ra

Shared Services Senior Manager

Chicago, IL · On-site

You will provide Consulting services on the design, build, and implementation of shared services strategies You will develop shared services operating models You will shape and articulate the shared ...

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All JobsHead Of Shared Services Jobs

Head Of Shared Services information

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$22K

$96.6K

$221K

How much do head of shared services jobs pay per year?

As of Jul 27, 2026, the average yearly pay for head of shared services in the United States is $96,611.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,000.00 and $125,500.00 per year, depending on experience, location, and employer.

What is the difference between Head Of Shared Services vs Operations Manager?

AspectHead Of Shared ServicesOperations Manager
Primary FocusOversees multiple support functions like HR, Finance, ITManages daily operations within a specific department or unit
ResponsibilitiesStrategic coordination of shared services, process improvementImplementing operational plans, team management
Required CredentialsBachelor's/Master's in Business, Management, or related fields; certifications like PMP or Six SigmaBachelor's in Business or related; relevant experience in operations management
Work EnvironmentCorporate support functions across departmentsDepartment-specific operational settings

The Head Of Shared Services focuses on managing and optimizing support functions across the organization, ensuring efficiency and strategic alignment. In contrast, the Operations Manager handles day-to-day operational activities within a specific area. Both roles require strong management skills and relevant certifications, but their scope and focus differ significantly.

What does a director of shared services do?

A director of shared services oversees the consolidation and management of support functions such as HR, finance, IT, and procurement across an organization to improve efficiency and reduce costs. They develop strategies, coordinate teams, and implement processes using tools like ERP systems to ensure consistent service delivery and operational excellence.

What are the 7 levels of the job title hierarchy?

In a typical organizational hierarchy, the Head of Shared Services may be part of a structure that includes seven levels such as entry-level staff, team leads, managers, senior managers, directors, vice presidents, and executive leadership. These levels reflect increasing responsibility, scope, and strategic influence within the organization. The specific hierarchy can vary depending on company size and industry, and certifications or experience often influence advancement through these levels.

What jobs pay 500,000 a year in the US?

High-level executive roles such as Chief Executive Officers (CEOs), Chief Financial Officers (CFOs), and other C-suite positions often have annual compensation exceeding $500,000, especially in large corporations. Senior roles in investment banking, private equity, and specialized medical or legal fields can also reach or surpass this level, often requiring advanced degrees, extensive experience, and leadership skills.

What kind of jobs in media bring in $150,000 a year?

In media, senior roles such as media directors, executive producers, and senior editors often earn $150,000 or more annually, especially with extensive experience and leadership responsibilities. Skills in strategic planning, content development, and industry-specific tools like Adobe Creative Suite or media management platforms are common requirements for these high-paying positions.
What cities are hiring for Head Of Shared Services jobs? Cities with the most Head Of Shared Services job openings:
What are the most commonly searched types of Of Shared Services jobs? The most popular types of Of Shared Services jobs are:
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Head Of Shared Services jobs near you
Infographic showing various Head Of Shared Services job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 81% Full Time, 15% Part Time, 1% Temporary, 1% Contract, and 1% Nights. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $96,611 per year, or $46.4 per hour.

Director of Shared Services

SERVPRO of Southern Cuyahoga

Medina, OH • On-site

$70K - $80K/yr

Full-time

Retirement, PTO

Posted 11 days ago

Job description

Join the Trusted Leader in Restoration and Construction

At SERVPRO Team Fosdick, we specialize in fire and water cleanup and restoration, mold remediation, and construction services. We have expanded our operations to include 13 franchises in the Cleveland, Akron, Mentor, Mansfield and Toledo areas. We are currently seeking a driven, organized and well-versed Director of Shared Services.  The Director of Shared Services ensures the management of administrative activities are consistent across all locations. They work with leadership and cross functional members of the management team to develop and implement strategies and initiatives aligned with the overall business strategy and ensure brand standard compliance.
What You'll Do:
Dispatch Management: Leads the Dispatch & Scheduling function, ensuring all incoming opportunities are accurately captured, prioritized, and dispatched to operations for timely action and effective response.
Mitigation Billing: 
  •  Leads and coordinates the daily activities of Job File Coordinators (JFCs) ensuring accuracy and timeliness of estimates, invoicing, final billing, and billing dispute resolution. 
  • Monitors procedures and processes for alignment to SERVPRO standards.  
  • Serve as a key point of communication with operations and leadership regarding job progress, estimates, customer issues, billing status.
  • Provides accurate weekly Work in Progress (WIP) revenue reporting to Ownership and leadership.
Customer Experience Leadership:
  • Own and oversee the resolution of escalated customer concerns, partnering closely with operations to identify solutions, and ensure a positive customer experience. 
  • Ensure the Shared Services team consistently obtains customer verbal surveys during or following service interactions. 
  • Lead initiatives to collect, track, and leverage customer reviews and feedback to drive continuous improvement.
Technology & Process Optimization: Oversee the evaluation, implementation, and adoption of new technologies and systems to improve workflows, streamline processes, and increase overall team efficiency.
Registrations & Vendor Portal: Manage all company registrations and oversee vendor portal accounts, ensuring 
accuracy, compliance, and timely updates across platforms.
Data Reporting & KPI Management: Partner with senior leadership team to develop, track, and manage key performance indicators (KPIs) across the organization, providing data-driven insights to support decision-making and continuous improvement.
People & Team Leadership: 
  • Establish clear performance expectations and align individual team goals with the organization’s annual and quarterly objectives.
  • Lead, mentor, and develop a multi-functional team across dispatch, customer experience, technology, vendor management, and reporting.
  •  Build and sustain a culture of accountability, collaboration, and continuous improvement.
  •  Foster talent development and career growth opportunities for team members.
Industry Connections: Challenge the status quo by building relationships with other industry peers and leaders to identify best practices and innovative solutions.
What We're Looking For:       
  • Bachelor's degree or equivalent combination of education and experience
  • Minimum of 8 years of leadership experience, preferably in the mitigation/restoration or construction industry
  • Demonstrated experience leading shared services, operations support, or back-office functions
  • Strong leadership, people management, and organizational skills
  • Excellent analytical, problem-solving, and decision-making skills
  • Outstanding written and oral communication skills
  • Proficiency with Microsoft Office Suite 

Why Servpro?
A respected brand with nationwide recognition
  • A dynamic, team-oriented culture that supports your success
  • Competitive salary 
  • Company laptop and cell phone
  • Comprehensive benefits package
  • 401(k) with Company match
  • Paid vacation + holidays
SERVPRO is an Equal Opportunity Employer