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Soft Facilities Management Jobs (NOW HIRING)

... Management operations within Life Sciences, pharmaceutical, healthcare, manufacturing, or another regulated environment is highly desirable. * Strong understanding of both hard and soft facilities ...

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As a CBRE Facilities Soft Services Manager, you will be responsible for managing employees that ... Examples of services include Concierge, Reception, Meeting & Event Management, and administrative ...

$122 - $213/hr

... Facilities Management & Planning Job Category People Leader Job Posting Location Raynham ... Oversee hard and soft FM services, including building operations, maintenance, utilities ...

New

In this role, you'll be responsible for managing third party service providers for site services (soft). Ensure coordination and reporting of facilities subcontracted maintenance contract(s ...

NY ยท On-site

$75 - $110/hr

* Build strong relationships across Facilities Management and campus partners to identify current and ... Documentation Development Soft Skills * Strong Judgment * Communication Skills * Organizational ...

Reporting to the Director of Engineering, Maintenance & Utilities (EMU), this leader oversees Integrated Facilities Management (IFM), soft services, vendor management, laboratory and logistics ...

Assistant Facilities Manager - JLL What this job involves: Join JLL as an Assistant Facilities ... team management, requiring you to take direct responsibility for a small team supporting soft ...

As Facility Manager, you'll be the driving force behind maintaining high customer satisfaction ... management partner. You'll oversee both hard and soft services while leading a dynamic team to ...

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Soft Facilities Management information

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$30.5K

$74.5K

$128.5K

How much do soft facilities management jobs pay per year?

As of Aug 29, 2026, the average yearly pay for soft facilities management in the United States is $74,526.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,000.00 and $89,500.00 per year, depending on experience, location, and employer.

What are some common challenges faced in a soft facilities management role, and how can they be addressed?

Professionals in Soft Facilities Management often encounter challenges such as coordinating diverse service teams (cleaning, security, catering), managing client expectations, and ensuring consistent service quality across multiple sites. These challenges can be addressed through clear communication, robust scheduling systems, and regular performance reviews. Additionally, staying updated on industry best practices and fostering strong relationships with both service providers and clients can help ensure smooth operations and high satisfaction levels.

What are the key skills and qualifications needed to thrive in soft facilities management, and why are they important?

To thrive in Soft Facilities Management, you need knowledge of cleaning, security, catering, and waste management services, often supported by relevant vocational training or certifications. Familiarity with facilities management software, health and safety regulations, and quality control systems is typically required. Strong organizational skills, attention to detail, and effective communication help professionals excel in coordinating teams and delivering high service standards. These skills ensure the smooth operation of facilities, occupant satisfaction, and compliance with regulatory requirements.

What is the difference between Soft Facilities Management vs Hard Facilities Management?

AspectSoft Facilities ManagementHard Facilities Management
ResponsibilitiesCleaning, security, landscaping, cateringBuilding maintenance, electrical, plumbing, HVAC
CertificationsHealth & Safety, cleaning standardsElectrical, plumbing, HVAC licenses
Work EnvironmentIndoor and outdoor facilities, service-orientedBuilding systems, technical maintenance
Industry UsageCommercial, retail, hospitalityIndustrial, commercial buildings, infrastructure

Soft Facilities Management focuses on non-technical services like cleaning and security, while Hard Facilities Management involves technical building maintenance. Both roles are essential for facility operations but differ in responsibilities and required skills.

More about Soft Facilities Management jobs

What job categories do people searching Soft Facilities Management jobs look for?

The top searched job categories for Soft Facilities Management jobs are:

Infographic showing various Soft Facilities Management job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 13% Part Time, and 2% Contract. Highlights an 83% Physical, 2% Hybrid, and 15% Remote job distribution, with an average salary of $74,526 per year, or $35.8 per hour.

Senior Facilities Manager

Greensboro, NC โ€ข On-site

Other

Posted 2 days ago

New


Job description

Senior Facilities Manager โ€“ Life Sciences

Location: Greensboro, North Carolina

Work Type: Full-time | On-site, Mondayโ€“Friday

Travel: Very limited to no travel


About the Role

Boden Talent is partnering with our client to recruit an experienced Senior Facilities Manager to lead facilities operations at a flagship Life Sciences headquarters in Greensboro, NC.


This is a senior operational leadership position with responsibility for both hard and soft facilities services, ensuring the site operates safely, efficiently, and in line with the high standards expected within a regulated Life Sciences environment.


The successful candidate will combine strong facilities management expertise with proven people leadership, vendor management, financial oversight, and client relationship skills.


What You'll Do

  • Lead and manage the on-site facilities team, including training, development, performance management, coaching, and recruitment.
  • Coordinate daily facilities operations, establishing work schedules, assigning responsibilities, and ensuring operational priorities and deadlines are achieved.
  • Oversee both hard and soft services across the site, maintaining high standards of service delivery and operational performance.
  • Manage facility repairs, preventive maintenance, and improvement works in partnership with technicians, vendors, and contractors.
  • Build and maintain strong relationships with key stakeholders, acting as a senior point of contact for facilities-related matters and resolving escalated issues.
  • Develop and manage operating budgets, variance reporting, and significant capital projects.
  • Conduct facility inspections and quality assurance activities, ensuring compliance with local, state, and federal regulations.
  • Identify opportunities to improve operational efficiency, asset performance, service delivery, and overall site standards.
  • Support the development and implementation of environmental, health, and safety procedures.
  • Develop and manage vendor relationships, including procurement, invoicing, purchase orders, contracted services, and project-related labor.
  • Lead and resolve complex technical and operational challenges, considering their wider impact across the facility and organization.
  • Review and improve existing facilities processes, procedures, and operational standards.
  • Provide visible leadership and create a culture focused on safety, accountability, collaboration, and continuous improvement.


What You'll Need

  • Bachelor's degree preferred, with approximately 5โ€“8 years of relevant facilities management experience. Equivalent combinations of education and experience will also be considered.
  • Valid driver's license.
  • Facilities Management certification is preferred.
  • Previous experience leading Facilities Management operations within Life Sciences, pharmaceutical, healthcare, manufacturing, or another regulated environment is highly desirable.
  • Strong understanding of both hard and soft facilities services.
  • Proven experience managing and developing teams, including recruitment, training, coaching, performance management, and retention.
  • Ability to communicate sensitive or complex information effectively and manage challenging operational situations.
  • Strong leadership skills with the ability to motivate multidisciplinary teams and deliver against operational targets.
  • Experience managing vendors, contractors, budgets, and capital projects.
  • Strong organizational, analytical, and problem-solving skills.
  • Proficiency with Microsoft Office, including Excel, Word, and Outlook.
  • Strong financial acumen, including experience with budgets, variance reporting, percentages, and other facilities-related financial calculations.


Why Consider This Opportunity?

This is an excellent opportunity for an experienced Facilities Management leader to take ownership of operations at a high-profile Life Sciences headquarters, leading a multidisciplinary team and playing a key role in the performance, safety, and continuous improvement of a critical client environment.

Boden Talent is supporting our client throughout the recruitment process and welcomes applications from experienced facilities leaders looking to take the next step in their career.