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Soft Facilities Management Jobs (NOW HIRING)

JLL

Facilities Management Director

Saint Louis, MO · On-site

Proven track record of successfully managing large facilities maintenance operations and soft services delivery across multiple sites * Strong experience in vendor management, contract administration ...

JLL

Facilities Management Director

Los Angeles, CA · On-site

Proven track record of successfully managing large facilities maintenance operations and soft services delivery across multiple sites * Strong experience in vendor management, contract administration ...

JLL

Facilities Management Director

Mesa, AZ · On-site

Proven track record of successfully managing large facilities maintenance operations and soft services delivery across multiple sites * Strong experience in vendor management, contract administration ...

JLL

Facilities Management Director

North Charleston, SC · On-site

Proven track record of successfully managing large facilities maintenance operations and soft services delivery across multiple sites * Strong experience in vendor management, contract administration ...

New

JLL

Facilities Management Director

Charleston, SC · On-site

Proven track record of successfully managing large facilities maintenance operations and soft services delivery across multiple sites * Strong experience in vendor management, contract administration ...

JLL

Facilities Management Director

Seal Beach, CA · On-site

Proven track record of successfully managing large facilities maintenance operations and soft services delivery across multiple sites * Strong experience in vendor management, contract administration ...

JLL

Facilities Management Director

Chicago, IL · On-site

Proven track record of successfully managing large facilities maintenance operations and soft services delivery across multiple sites * Strong experience in vendor management, contract administration ...

CBRE

Facilities Manager (Soft Services)

Chester, VA · On-site

$125K/yr

As a CBRE Facilities Soft Services Manager, you will be responsible for managing employees that ... Examples of services include Concierge, Reception, Meeting & Event Management, and administrative ...

JLL

Soft Services Manager

Wilmington, NC · On-site

Bachelor's degree preferred > Facilities Management, Business Administration, or a related field. * Soft Services experience a plus * 5+ years of experience in facilities management * Proven ...

SpaceX

Manager, Soft Services (Starlink)

Bastrop, TX

Support 24/7 facility operations including off-hours and emergency response protocols as needed BASIC QUALIFICATIONS * 5+ years of professional experience with facilities management or soft services ...

SpaceX

Manager, Soft Services (Starlink)

Bastrop, TX · On-site

MANAGER, SOFT SERVICES (STARLINK) SpaceX is committed to developing revolutionary space technology ... Bachelor's degree in an engineering, facilities management, or related discipline * Proficiency in ...

JLL

Assistant Facilities Manager

Palo Alto, CA · On-site

Assistant Facilities Manager - JLL What this job involves: Join JLL as an Assistant Facilities ... team management, requiring you to take direct responsibility for a small team supporting soft ...

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Soft Facilities Management information

See salary details

$30.5K

$74.5K

$128.5K

How much do soft facilities management jobs pay per year?

As of Aug 8, 2026, the average yearly pay for soft facilities management in the United States is $74,526.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,000.00 and $89,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in soft facilities management, and why are they important?

To thrive in Soft Facilities Management, you need knowledge of cleaning, security, catering, and waste management services, often supported by relevant vocational training or certifications. Familiarity with facilities management software, health and safety regulations, and quality control systems is typically required. Strong organizational skills, attention to detail, and effective communication help professionals excel in coordinating teams and delivering high service standards. These skills ensure the smooth operation of facilities, occupant satisfaction, and compliance with regulatory requirements.

What are some common challenges faced in a soft facilities management role, and how can they be addressed?

Professionals in Soft Facilities Management often encounter challenges such as coordinating diverse service teams (cleaning, security, catering), managing client expectations, and ensuring consistent service quality across multiple sites. These challenges can be addressed through clear communication, robust scheduling systems, and regular performance reviews. Additionally, staying updated on industry best practices and fostering strong relationships with both service providers and clients can help ensure smooth operations and high satisfaction levels.

What is the difference between Soft Facilities Management vs Hard Facilities Management?

AspectSoft Facilities ManagementHard Facilities Management
ResponsibilitiesCleaning, security, landscaping, cateringBuilding maintenance, electrical, plumbing, HVAC
CertificationsHealth & Safety, cleaning standardsElectrical, plumbing, HVAC licenses
Work EnvironmentIndoor and outdoor facilities, service-orientedBuilding systems, technical maintenance
Industry UsageCommercial, retail, hospitalityIndustrial, commercial buildings, infrastructure

Soft Facilities Management focuses on non-technical services like cleaning and security, while Hard Facilities Management involves technical building maintenance. Both roles are essential for facility operations but differ in responsibilities and required skills.

What is soft facilities management?

Soft facilities management involves the services that support the operation and maintenance of a building, such as cleaning, security, landscaping, and catering. Professionals in this field focus on ensuring a safe, clean, and comfortable environment, often working alongside hard facilities management teams. Skills in communication, organization, and familiarity with service standards are important for these roles.
More about Soft Facilities Management jobs
What job categories do people searching Soft Facilities Management jobs look for? The top searched job categories for Soft Facilities Management jobs are:
Soft Facilities Management jobs near you
Infographic showing various Soft Facilities Management job openings in the United States as of August 2026, with employment types broken down into 83% Full Time, 13% Part Time, 1% Temporary, and 3% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $74,526 per year, or $35.8 per hour.

Director 2 - Facilities Operations

Sodexo

Claremore, OK • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.

Sodexo rating

6.4

Company rating: 6.4 out of 10

Based on 1,138 frontline employees who took The Breakroom Quiz

338th of 483 rated business services

Job description

Role Overview

Lead Facilities Operations at Rogers State University - Join Sodexo!

Sodexo is growing our Facilities Management partnership at Rogers State University in Claremore, OK, a 3 building, 850,000-square-foot campus and we're looking for a Director of Facilities Operations to lead this brand-new account. This is a hands-on, working leadership role, not a desk job: you'll own hard and soft services across the campus, build a strong team culture from the ground up, and partner closely with a supportive client who is ready to invest in your success.

Comprehensive health, dental, and vision coverage

Paid time off and holidays

Retirement savings plan with company match

Career growth and professional development opportunities within a global organization

Incentives
This position offers a traditional Business & Industry, Predominately Monday - Friday schedule, but will include some evenings and weekends for busier seasons.
What You'll Do
  • Oversee daily hard and soft facilities services, including HVAC, plumbing, electrical, boiler, and general maintenance operations
  • Direct custodial operations and janitorial cleaning across a 3-building, 850,000 sq. ft. campus
  • Lead and develop a management team and frontline technicians and custodial staff
  • Build and manage financial budgets, KPIs, and scope of services for the account
  • Serve as the primary client relationship owner, including weekly client meetings and site walks
  • Drive change management and cultivate a culture centered on empathy and environmental safety
What We Offer

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

  • Medical, Dental, Vision Care and Wellness Programs
  • 401(k) Plan with Matching Contributions
  • Paid Time Off and Company Holidays
  • Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

What You Bring
  • Facilities management experience from independent senior living, higher education, corporate, or airport environments, ready to step up into a Director of Facilities Operations role
  • Experience with client start-up accounts or contract management in FM services
  • Strong change management skills with a track record of building team culture
  • MEP, HVAC, or plumbing licensure a plus
  • Proven ability to manage budgets, KPIs, and multi-site scope of services while maintaining a high level of professionalism
  • Valid driver's license, as this role may require driving between campus buildings
Who We Are

At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.

Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you're happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.

Qualifications & Requirements

Minimum Education Requirement - Bachelor's Degreeor equivalent experience
Minimum Management Experience - 5 years
Minimum Functional Experience - 5 years


    Employment Type: FULL_TIME

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