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Soft Facilities Management Jobs (NOW HIRING)

JLL

Facilities Management Director

Saint Louis, MO · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Proven track record of successfully managing large facilities maintenance operations and soft services delivery across multiple sites * Strong experience in vendor management, contract administration ...

JLL

Facilities Management Director

Charleston, SC

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Proven track record of successfully managing large facilities maintenance operations and soft services delivery across multiple sites * Strong experience in vendor management, contract administration ...

JLL

Facilities Management Director

North Charleston, SC

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Proven track record of successfully managing large facilities maintenance operations and soft services delivery across multiple sites * Strong experience in vendor management, contract administration ...

CBRE

Facilities Manager (Soft Services)

Chester, VA · On-site

$125K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

As a CBRE Facilities Soft Services Manager, you will be responsible for managing employees that ... Examples of services include Concierge, Reception, Meeting & Event Management, and administrative ...

JLL

Soft Services Manager

Wilmington, NC · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Bachelor's degree preferred > Facilities Management, Business Administration, or a related field. * Soft Services experience a plus * 5+ years of experience in facilities management * Proven ...

SpaceX

Manager, Soft Services (Starlink)

Bastrop, TX · On-site

Support 24/7 facility operations including off-hours and emergency response protocols as needed BASIC QUALIFICATIONS * 5+ years of professional experience with facilities management or soft services ...

SpaceX

Manager, Soft Services (Starlink)

Bastrop, TX · On-site

MANAGER, SOFT SERVICES (STARLINK) SpaceX is committed to developing revolutionary space technology ... Bachelor's degree in an engineering, facilities management, or related discipline * Proficiency in ...

JLL

Assistant Facilities Manager

Palo Alto, CA · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Assistant Facilities Manager - JLL What this job involves: Join JLL as an Assistant Facilities ... team management, requiring you to take direct responsibility for a small team supporting soft ...

JLL

Facility Manager, Facilities Services

Martinsburg, WV

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... management partner. You'll oversee both hard and soft services while leading a dynamic team to ... Bachelor's degree in Facilities Management, Business Administration, Engineering, or related field ...

Neko Health AB

Global Head of Facilities

New York, NY · On-site

$270K - $396K/yr

Significant global leadership experience in facilities management, with a proven track record across the full spectrum of hard services, soft services, security, and health and safety. * Demonstrated ...

Compass Group

FACILITIES MANAGER

Plymouth, MI · On-site

$65K - $80K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Prior Facilities Management experience within the Business & Industry sector * Or prior Hospitality ... Experience with Soft Services to include Janitorial * GMP experience preferred but not required

Compass Group

FACILITIES MANAGER

Plymouth, MI · On-site

$65K - $80K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Prior Facilities Management experience within the Business & Industry sector * Or prior Hospitality ... Experience with Soft Services to include Janitorial * GMP experience preferred but not required

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Soft Facilities Management information

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$30.5K

$74.5K

$128.5K

How much do soft facilities management jobs pay per year?

As of Aug 13, 2026, the average yearly pay for soft facilities management in the United States is $74,526.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,000.00 and $89,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in soft facilities management, and why are they important?

To thrive in Soft Facilities Management, you need knowledge of cleaning, security, catering, and waste management services, often supported by relevant vocational training or certifications. Familiarity with facilities management software, health and safety regulations, and quality control systems is typically required. Strong organizational skills, attention to detail, and effective communication help professionals excel in coordinating teams and delivering high service standards. These skills ensure the smooth operation of facilities, occupant satisfaction, and compliance with regulatory requirements.

What are some common challenges faced in a soft facilities management role, and how can they be addressed?

Professionals in Soft Facilities Management often encounter challenges such as coordinating diverse service teams (cleaning, security, catering), managing client expectations, and ensuring consistent service quality across multiple sites. These challenges can be addressed through clear communication, robust scheduling systems, and regular performance reviews. Additionally, staying updated on industry best practices and fostering strong relationships with both service providers and clients can help ensure smooth operations and high satisfaction levels.

What is the difference between Soft Facilities Management vs Hard Facilities Management?

AspectSoft Facilities ManagementHard Facilities Management
ResponsibilitiesCleaning, security, landscaping, cateringBuilding maintenance, electrical, plumbing, HVAC
CertificationsHealth & Safety, cleaning standardsElectrical, plumbing, HVAC licenses
Work EnvironmentIndoor and outdoor facilities, service-orientedBuilding systems, technical maintenance
Industry UsageCommercial, retail, hospitalityIndustrial, commercial buildings, infrastructure

Soft Facilities Management focuses on non-technical services like cleaning and security, while Hard Facilities Management involves technical building maintenance. Both roles are essential for facility operations but differ in responsibilities and required skills.

What is soft facilities management?

Soft facilities management involves the services that support the operation and maintenance of a building, such as cleaning, security, landscaping, and catering. Professionals in this field focus on ensuring a safe, clean, and comfortable environment, often working alongside hard facilities management teams. Skills in communication, organization, and familiarity with service standards are important for these roles.
More about Soft Facilities Management jobs
What job categories do people searching Soft Facilities Management jobs look for? The top searched job categories for Soft Facilities Management jobs are:
Soft Facilities Management jobs near you
Infographic showing various Soft Facilities Management job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 14% Part Time, and 3% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $74,526 per year, or $35.8 per hour.

Executive Director, Facilities Operations

Bsdbusinessconsulting

Cleveland, OH • On-site

$180 - $240/hr

Other

Medical, Retirement, PTO

Re-posted 3 days ago

Job description

Executive Director, Facilities Operations
  • Cleveland, OH
Position Overview

We are seeking an experienced Executive Director, Facilities Operations to provide strategic leadership for facilities management services across a large ambulatory healthcare network. This executive-level leader will be responsible for developing and advancing a comprehensive facilities management program supporting hundreds of outpatient and ambulatory care locations across a multi-site healthcare system.

The Executive Director will drive operational excellence, regulatory compliance, financial performance, workforce engagement, and client satisfaction across a complex healthcare portfolio. This individual will collaborate closely with executive leadership, operational stakeholders, and regional facilities teams to develop long-term strategies that support organizational growth, operational efficiency, and an exceptional patient experience.

Key Responsibilities
  • Provide executive leadership for facilities operations across a large ambulatory healthcare network.
  • Lead the development, implementation, and continuous improvement of a scalable facilities management program supporting multiple outpatient locations.
  • Partner with executive leadership, operational leaders, and clinical stakeholders to align facilities services with organizational objectives.
  • Oversee maintenance operations, engineering services, asset management, vendor management, and service delivery across a diverse healthcare portfolio.
  • Drive operational consistency, standardization, and continuous improvement initiatives across all locations.
  • Ensure compliance with regulatory, accreditation, life safety, environmental, and safety requirements.
  • Develop and execute strategic plans to improve operational performance, facility reliability, and service quality.
  • Manage and optimize operating budgets, forecasting processes, resource planning, and performance metrics.
  • Lead large, geographically dispersed teams and foster a culture of accountability, engagement, and continuous development.
  • Oversee contracted services, capital projects, renovations, and construction activities as required.
  • Ensure safe, efficient, and cost-effective facility operations that support healthcare delivery and organizational objectives.
  • Collaborate with cross-functional departments to support growth initiatives, operational readiness, and facility-related projects.
Required Qualifications
  • Bachelor’s degree or equivalent combination of education and relevant experience.
  • Minimum of 7 years of management experience.
  • Minimum of 7 years of experience in facilities management, engineering operations, or business/operations services involving both hard and soft facilities services.
  • Significant leadership experience within healthcare facilities management, engineering operations, integrated facilities services, or related environments.
  • Demonstrated success managing large, multi-site facilities portfolios.
  • Proven experience leading large teams and multiple levels of management across geographically dispersed locations.
  • Strong knowledge of facilities maintenance, engineering operations, asset management, and service delivery best practices.
  • Experience ensuring compliance with healthcare regulatory, accreditation, life safety, and environmental requirements.
  • Strong financial management skills, including budget development, forecasting, resource planning, and operational performance management.
  • Exceptional communication, relationship-building, and stakeholder management abilities.
Preferred Qualifications
  • Experience within health systems, ambulatory care networks, outpatient facilities, or academic medical environments.
  • Experience partnering with executive leadership teams and senior operational stakeholders.
  • Experience overseeing vendor relationships, contracted services, and construction projects.
  • Track record of implementing operational improvements and standardization initiatives across multiple sites.
  • Strong strategic planning and organizational leadership capabilities.
Core Competencies
  • Engineering Operations
  • Multi-Site Operations Management
  • Regulatory Compliance
  • Life Safety & Environmental Compliance
  • Financial Management & Budgeting
  • Strategic Planning
  • Asset Management
  • Performance Management
  • Stakeholder Engagement
  • Change Management
  • Competitive compensation package
  • Comprehensive health and wellness benefits
  • Retirement savings programs
  • Paid time off and holidays

This role offers an opportunity to lead facilities operations across a large healthcare network, driving operational excellence, regulatory compliance, and strategic growth while supporting high-quality patient care environments.

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