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Soft Facilities Management Jobs (NOW HIRING)

Position Title: FACILITIES COORDINATOR Shift: Monday - Friday | Day Shift Location: Clark, NJ ... Housekeeping Manager Front Office Manager Workplace Experience leadership Experience managing Soft ...

Position Title: FACILITIES COORDINATOR Shift: Monday - Friday | Day Shift Location: Clark, NJ ... Housekeeping Manager Front Office Manager Workplace Experience leadership Experience managing Soft ...

FACILITIES COORDINATOR

Clark, NJ · On-site

$88K - $92K/yr

Position Title: FACILITIES COORDINATOR Shift: Monday - Friday | Day Shift Location: Clark, NJ ... Housekeeping Manager Front Office Manager Workplace Experience leadership Experience managing Soft ...

In this pivotal support role, you'll be the backbone of our mailroom and soft services operations, ensuring seamless day-to-day facility functions at our manufacturing campus. You'll manage shipping ...

FACILITIES MANAGER

Plymouth, MI · On-site

$65K - $80K/yr

Prior Facilities Management experience within the Business & Industry sector * Or prior Hospitality ... Experience with Soft Services to include Janitorial * GMP experience preferred but not required

Prior Facilities Management experience within the Business & Industry sector * Or prior Hospitality ... Experience with Soft Services to include Janitorial * GMP experience preferred but not required

FACILITIES MANAGER

Plymouth, MI · On-site

$65K - $80K/yr

Prior Facilities Management experience within the Business & Industry sector * Or prior Hospitality ... Experience with Soft Services to include Janitorial * GMP experience preferred but not required

We are a market leader in automated bio sample management solutions and genomic services across ... Oversee hard and soft services, including security, cleaning, waste disposal, equipment and ...

We are a market leader in automated bio sample management solutions and genomic services across ... Oversee hard and soft services, including security, cleaning, waste disposal, equipment and ...

... soft services (janitorial, security, landscaping, cafeteria, and employee's experience deliverables ... The Facilities Leader applies strong project management skills to planning, schedule, execute, and ...

... soft services (janitorial, security, landscaping, cafeteria, and employee's experience deliverables ... The Facilities Leader applies strong project management skills to planning, schedule, execute, and ...

As a Facilities Coordinator II, you will provide excellent customer service in the management of facilities for our clients. This position will allow you to utilize your experience in soft services ...

As a Facilities Coordinator II, you will provide excellent customer service in the management of facilities for our clients. This position will allow you to utilize your experience in soft services ...

As a Facilities Coordinator II, you will provide excellent customer service in the management of facilities for our clients. This position will allow you to utilize your experience in soft services ...

Showing results 21-40

Soft Facilities Management information

See salary details

$30.5K

$74.5K

$128.5K

How much do soft facilities management jobs pay per year?

As of Sep 2, 2026, the average yearly pay for soft facilities management in the United States is $74,526.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,000.00 and $89,500.00 per year, depending on experience, location, and employer.

What are some common challenges faced in a soft facilities management role, and how can they be addressed?

Professionals in Soft Facilities Management often encounter challenges such as coordinating diverse service teams (cleaning, security, catering), managing client expectations, and ensuring consistent service quality across multiple sites. These challenges can be addressed through clear communication, robust scheduling systems, and regular performance reviews. Additionally, staying updated on industry best practices and fostering strong relationships with both service providers and clients can help ensure smooth operations and high satisfaction levels.

What are the key skills and qualifications needed to thrive in soft facilities management, and why are they important?

To thrive in Soft Facilities Management, you need knowledge of cleaning, security, catering, and waste management services, often supported by relevant vocational training or certifications. Familiarity with facilities management software, health and safety regulations, and quality control systems is typically required. Strong organizational skills, attention to detail, and effective communication help professionals excel in coordinating teams and delivering high service standards. These skills ensure the smooth operation of facilities, occupant satisfaction, and compliance with regulatory requirements.

What is the difference between Soft Facilities Management vs Hard Facilities Management?

AspectSoft Facilities ManagementHard Facilities Management
ResponsibilitiesCleaning, security, landscaping, cateringBuilding maintenance, electrical, plumbing, HVAC
CertificationsHealth & Safety, cleaning standardsElectrical, plumbing, HVAC licenses
Work EnvironmentIndoor and outdoor facilities, service-orientedBuilding systems, technical maintenance
Industry UsageCommercial, retail, hospitalityIndustrial, commercial buildings, infrastructure

Soft Facilities Management focuses on non-technical services like cleaning and security, while Hard Facilities Management involves technical building maintenance. Both roles are essential for facility operations but differ in responsibilities and required skills.

More about Soft Facilities Management jobs

What job categories do people searching Soft Facilities Management jobs look for?

The top searched job categories for Soft Facilities Management jobs are:

Infographic showing various Soft Facilities Management job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $74,526 per year, or $35.8 per hour.

FACILITIES COORDINATOR

Compass Group

Clark, NJ • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 14 days ago


Compass Group rating

6.4

Company rating: 6.4 out of 10

Based on 1,095 frontline employees who took The Breakroom Quiz

351st of 499 rated business services


Job description

Position Title: FACILITIES COORDINATOR

Shift:  Monday - Friday | Day Shift

Location: Clark, NJ

Salary: $88,000 - $92,000

Other Form of Compensation: Potential Bonus

ESFM is the corporate facilities management (FM) division of Compass Group USA, a Gold-level Corporate Sustaining Partner of the International Facility Management Association (IFMA), and a Platinum Corporate Member of the Association of Energy Engineers (AEE).

ESFM self-performs 80% of all FM services provided to clients. Our portfolio of solution categories includes Facilities Maintenance & Engineering, ESG Programming, Laboratory Support Services, Janitorial & Industrial Cleaning, Landscaping & Grounds Management, Workplace Solutions and Managed Services. 

This self-performance model creates a consistent hospitality experience for clients, resulting in higher engagement and productivity from their employees. ESFM's clients include many household names from the life sciences, technology, oil & gas and manufacturing markets.

This position is eligible for an Employee Referral Bonus! If you know someone that is qualified for this role, please use the 'job search' in PeopleHub to refer your referral and email them a link to apply. Your referral will be able to apply by clicking the link in the email. You can check the status through your profile, accessible via Careers in PeopleHub, by clicking on 'referral tracking.' For Employee Referral guidelines, FAQs and the Compass Employee Referral Policy, email MyReferral@compass-usa.com. 

Job Summary

The Facilities Coordinator is responsible for delivering an exceptional workplace experience by combining hospitality, operational excellence, and customer-focused service. This role serves as a trusted partner to clients, employees, visitors, and service providers, ensuring every interaction reflects ESFM's commitment to hospitality and service excellence. Working closely with the Business Services Manager, this position coordinates daily workplace operations, oversees soft service vendors, manages workplace moves and changes, and proactively identifies opportunities to enhance the employee and guest experience. Success in this role is measured by the ability to anticipate needs, build strong relationships, maintain exceptional workplace standards, and consistently exceed customer expectations.

Hospitality & Customer Experience


Serve as the primary point of contact for workplace services, delivering an exceptional hospitality experience for clients, employees, guests, and vendors.
Build strong, trusted relationships through proactive communication, responsiveness, and personalized service.
Anticipate customer needs and resolve workplace concerns quickly and professionally.
Create a welcoming, organized, and service-focused workplace environment that reflects ESFM's hospitality culture.
Respond to service requests with urgency while ensuring consistent follow-through and communication.


Workplace & Facilities Operations


Assist with the oversight and performance management of self-performed and subcontracted services including:
Cleaning and janitorial services, light maintenance, pest control, waste management, landscaping, mailroom operations
Conduct routine inspections to ensure facilities remain clean, safe, organized, and presentation-ready.
Ensure vendor performance aligns with established service level expectations.
Support implementation of operational best practices that improve efficiency while enhancing customer experience.

Required Qualifications


Prior Facilities Management experience within the Business & Industry sector or hospitality leadership experience in positions such as:
Housekeeping Manager
Front Office Manager
Workplace Experience leadership
Experience managing Soft Services, including janitorial operations.
Experience with P&L management.
Strong client relationship management and customer service skills.
Demonstrated leadership abilities including staffing, recruiting, employee development, coaching, and team relations. 
Strong problem-solving abilities with a proactive, customer-first mindset.
Ability to effectively manage multiple priorities while maintaining exceptional service standards.

Building Operations & Partner Management


Provide day-to-day oversight and coordination of the site's mechanical services team, ensuring building systems are maintained to the highest standards of safety, reliability, and operational performance.
Partner with mechanical service providers to coordinate preventive maintenance, corrective repairs, equipment inspections, and scheduled shutdown activities while minimizing disruption to workplace operations.

Disclaimer


This job description is intended to describe the general nature and level of work performed by individuals assigned to this position. It is not intended to be an exhaustive list of all responsibilities, duties, skills, or working conditions. Management reserves the right to modify responsibilities or assign additional duties as business needs change.  

Apply to ESFM Services today!

ESFM is a member of Compass Group USA

Click here to Learn More about the Compass Story

Associates at ESFM are offered many fantastic benefits.

  • Medical
  • Dental
  • Vision
  • Life Insurance/ AD
  • Disability Insurance
  • Retirement Plan
  • Paid Time Off
  • Holiday Time Off (varies by site/state)
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)
  • Paid Parental Leave
  • Personal Leave

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_ESFM.pdf 

Compass Group is an equal opportunity employer.  At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. 

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/

Applications are accepted on an ongoing basis.

Eurest Services maintains a drug-free workplace.

Req ID:1563205

ESFM 

Brandy Wilson 


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