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Manager Of Shared Services Jobs (NOW HIRING)

Ocean Spray is hiring for a(n) Manager, Customer Shared Services! We're a team of farmers, thinkers, creators, and doers. Whatever your title, whatever your role - it always comes back to this: we're ...

Shared Services Finance Manager Salary: $120,000 - $160,000 + Bonus Location: Orlando, FL (Hybrid ... of team leadership experience * Strong background in high-volume AP and process improvement

Manage the deployment, usage and optimization of tools, technology and processes across SOA ... of shared service operations and implement action plans based on feedback. ADDITIONAL ...

Shared Services Analyst

Champaign, IL · On-site

$73K - $83K/yr

CJ Logistics is looking for a Shared Services Analyst to drive exceptional inventory results in our ... Ensure compliance with portions of the Quality Management System, including product traceability ...

Shared Services Analyst

Perris, CA · On-site

$73K - $83K/yr

CJ Logistics is looking for a Shared Services Analyst to drive exceptional inventory results in our ... Ensure compliance with portions of the Quality Management System, including product traceability ...

... of Accounts Payable while establishing a two-tier AP operating model. The role will directly manage ... Lead and develop AP and shared services team members through coaching, training, cross-training ...

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Manager Of Shared Services information

What does a manager of shared services do?

A Manager of Shared Services oversees the centralized delivery of support services such as HR, finance, IT, or procurement within an organization. Their role is to streamline processes, improve efficiency, and ensure consistent service across different departments or business units. They manage teams, monitor service performance, implement process improvements, and work closely with stakeholders to meet organizational goals. The position requires strong leadership, communication, and analytical skills.

What are the key skills and qualifications needed to thrive as a manager of shared services?

To thrive as a Manager of Shared Services, you need a strong background in business operations, financial management, and process improvement, often supported by a relevant degree and experience in shared services or finance functions. Familiarity with ERP systems (such as SAP or Oracle), workflow management tools, and sometimes Lean Six Sigma certification is valuable. Strong leadership, communication, and stakeholder management skills help drive team performance and foster collaboration across departments. These skills ensure efficient service delivery, cost optimization, and alignment with organizational goals in a multi-functional environment.

What are some common challenges faced by a manager of shared services, and how can they be effectively addressed?

Managers of Shared Services often encounter challenges such as balancing the diverse needs of multiple business units, ensuring consistent service quality, and driving process improvements across departments. To address these, it's crucial to establish clear communication channels, implement standardized processes, and leverage technology for efficient workflow management. Regular feedback from stakeholders and continuous training for team members also help in maintaining high service standards and adapting to evolving organizational needs.

What is the difference between Manager Of Shared Services vs Customer Service Manager?

AspectManager Of Shared ServicesCustomer Service Manager
Primary FocusOversees multiple support functions like HR, IT, finance within an organizationManages customer service teams to ensure customer satisfaction
Required CredentialsBachelor's degree; often MBA or related certificationsBachelor's degree; customer service certifications beneficial
Work EnvironmentCorporate offices, cross-departmental collaborationCustomer service centers, call centers, retail environments
Industry UsageCommon in large organizations with multiple support functionsCommon across retail, telecom, hospitality sectors

The Manager Of Shared Services typically oversees various internal support functions across departments, focusing on operational efficiency. In contrast, a Customer Service Manager concentrates on managing customer-facing teams to enhance client satisfaction. While both roles require strong leadership and organizational skills, their core responsibilities and work environments differ significantly.

More about Manager Of Shared Services jobs

What cities are hiring for Manager Of Shared Services jobs?

Cities with the most Manager Of Shared Services job openings:

What are the most commonly searched types of Of Shared Services jobs?

The most popular types of Of Shared Services jobs are:

What states have the most Manager Of Shared Services jobs?

States with the most job openings for Manager Of Shared Services jobs include:

Infographic showing various Manager Of Shared Services job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 15% Part Time, and 3% Contract. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution.

Director Shared Services

Boca Raton, FL • On-site

$150 - $190/hr

Other

Retirement, PTO

Posted 7 days ago


Job description

Since 1989, SBA Communications has been a pillar of the wireless industry. Today, as a publicly traded global leader and S&P 500 company, our network of over 46,000 communication sites spans 10+ countries, forming the critical infrastructure that connects millions. We are the force behind the scenes —the essential infrastructure that keeps our world connected. We are looking for innovators to join the dynamic team that makes it all possible. In an industry that moves fast, we rely on our agility to stay ahead of the curve and deliver results. However, we never achieve it alone. Our culture is defined by a "Team First" focus, where every team member matters, and we collaborate passionately to support our customers' objectives. We believe in shared success. At SBA, we invite every team member to think like an owner.

  • Financial Wellbeing: Plan for your future with our Global Ownership Program (Annual RSU awards for eligible employees), a 401K with a generous company match, and an Employee Stock Purchase Plan offering company stock at a discount.
  • Mental Wellbeing: We prioritize your health with access to a dedicated Health Concierge service.
  • Personal Growth & Balance: Enjoy a generous Paid Time Off (PTO) package, paid holidays, and paid volunteer hours. We also fuel your ambition with tuition reimbursement, support for professional certifications, and a wellness reimbursement program.
Director, Shared Services

The Director, Shared Services, will provide strategic and operational support to both the Domestic and International Shared Services teams, with the focus being the multi-year implementation of Dynamics 365 F&O (D365). This role will have responsibility for key functions across Accounts Receivable (A/R) and Accounts Payable (A/P). The Director will maintain a hands‑on role in the day‑to‑day operations of Shared Services, partnering directly with team members to resolve operational issues, support transaction processing, drive process consistency, monitor performance metrics, and ensure service levels are achieved. The successful candidate must balance strategic leadership with active operational involvement and a willingness to engage directly in departmental activities providing direct support, guidance, problem resolution, and operational oversight while driving continuous improvement and team development.

What You Will Do – Primary Responsibilities
  • Implementation Support Along with our implementation partners, assist in monitoring, developing, managing, and executing the user acceptance test plan to ensure the system meets business requirements and is ready for deployment (A/P and A/R).
  • Ensure all identified Functional Requirements have been met through all Sprint testing.
  • Assist users in understanding and effectively using Dynamics 365 F&O.
  • Provide hands‑on support and training to ensure a smooth transition.
  • While this task will be primarily for Shared Services team members, it may also include our internal customers.
  • This position will be involved with the testing/review of the various security profiles for all aspects of the sub‑ledgers.
  • Assist in reviewing updated Sarbanes‑Oxley (SOX) control narratives to ensure compliance with key financial controls.
  • Training team members on new controls.
  • Assist in current subsidiary systems replacement/rebuild to ensure seamless integration into D365.
  • Operational Oversight Assist in managing day‑to‑day initiatives and activities of the teams for both Domestic and International markets through multiple project phases.
  • Oversee the reconciliation of subsidiary Accounts Receivable & Payable ledgers to the general ledger; ensuring suspended and aged items are investigated, researched and posted correctly.
  • Manage, review, and validate work performed by support team members.
  • Manage multiple projects as directed by the department head.
  • Transition into a full‑time Director role, overseeing daily Shared Services operations and ensuring the continued effective use of Dynamics 365 F&O.
  • Cross‑Functional Collaboration Collaborate with various cross‑functional teams including external customers to resolve process and/or system issues.
  • Ability to communicate and develop relationships with key stakeholders.
  • Supervisory Responsibilities Provide oversight and direction to team members in accordance with the organization’s policies and procedures.
  • Coach, mentor and develop team members, including overseeing new team members onboarding and providing career development planning and growth opportunities.
  • Empower team members to take ownership of their job and goals.
  • Delegate responsibilities as needed and provide routine constructive feedback on performance.
  • Create a culture that is consistent with the organization’s focus on team member engagement and that aligns with the organization’s mission, vision and values.
  • Lead team members to meet the organization’s
What You’ll Need – Qualifications & Requirements
  • Bachelor’s degree in Accounting, Finance, or related field.
  • Minimum 5+ years Operational Accounting (AP, A/R) experience, preferably with a large transaction-based company.
  • Real Estate/Property Management and /or construction experience a plus.
  • Minimum 5+ years in managerial role.
  • Proven experience with Dynamics 365 F&O preferred.
  • Prior system implementation experience highly preferred.
  • Advanced proficiency in Microsoft Excel; familiarity with Power Apps preferred.
  • Strong communication and stakeholder engagement skills.
  • Bi-lingual a plus.
  • Demonstrated ability to lead through change and drive team engagement in a dynamic environment.
Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Ability to stoop, bend, kneel or crouch. Ability to stand, walk and sit. Ability to reach with hands and arms Visual ability correctable to 20/20. Sitting up to 90% of the day. Ability to respond verbally in an understandable, professional manner in person and over the telephone. Manual dexterity to input data into the computer and the calculator and operate the equipment listed above. Ability to lift up to 15 pounds.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Office/ Cubicle workspace. Moderate noise level.

#LI-DA1

These words describe our team members at SBA.

Our strong entrepreneurial spirit has guided how we build our business, inspire each other and deliver for our customers. Wherever your location at SBA, as a member of our team, you will find colleagues who encourage you, challenges that energize you and leaders who appreciate you.

SBA Communications is an industry leader in providing wireless communications infrastructure essential to connecting businesses, communities and people, with a track record of growth throughout the Americas, Africa and in Asia. We are listed on NASDAQ under the symbol SBAC, and our organization is part of the S&P 500. SBA is also among the top 20 Real Estate Investment Trusts (REITs) based on market capitalization.

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