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Director Of Shared Services Jobs (NOW HIRING)

Guild

Director, Corporate Accounting, Shared Services

$150K - $200K/yr

The Director or Senior Manager will retain ownership of AP leadership, controls, payment risk ... Lead and develop AP and shared services team members through coaching, training, cross-training ...

Equitas Health

Shared Services Manager

Columbus, OH · On-site

$74K - $89K/yr

Its expanded mission has made it one of the nation's largest HIV/AIDS, lesbian, gay, bisexual ... The Shared Services Manager is responsible for the operational leadership of centralized access ...

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Director Of Shared Services information

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$35K

$92.1K

$175K

How much do director of shared services jobs pay per year?

As of Aug 8, 2026, the average yearly pay for director of shared services in the United States is $92,073.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,000.00 and $110,000.00 per year, depending on experience, location, and employer.

What does a director of shared services do?

A director of shared services oversees the consolidation and management of support functions such as HR, finance, IT, and procurement across an organization to improve efficiency and reduce costs. They develop strategies, coordinate between departments, and ensure service delivery aligns with organizational goals, often utilizing management tools and leadership skills.

What are some common challenges faced by a director of shared services, and how can they be effectively managed?

A Director of Shared Services often navigates challenges such as balancing the needs of multiple business units, driving process standardization, and implementing new technologies across diverse teams. Effective management involves fostering strong cross-departmental communication, setting clear service level agreements, and continuously monitoring performance metrics. Building a culture of collaboration and being proactive in change management can help ensure smooth transitions and alignment with organizational goals.

What is the difference between Director Of Shared Services vs Operations Manager?

AspectDirector Of Shared ServicesOperations Manager
Primary FocusOversees multiple support functions like HR, IT, Finance within an organizationManages daily operations within a specific department or unit
CredentialsBachelor's or master's degree in business, management, or related field; often requires experience in multiple support functionsBachelor's degree in business, management, or relevant field; operational experience
Work EnvironmentStrategic, cross-departmental, corporate settingOperational, team management within a specific department
Industry UsageCommon in large organizations with complex support functionsWidely used across industries for departmental management

The main difference is that the Director Of Shared Services oversees multiple support functions at a strategic level, while the Operations Manager focuses on managing daily activities within a specific department. Both roles require management experience and relevant credentials, but their scope and focus differ significantly.

What are the key skills and qualifications needed to thrive as a director of shared services, and why are they important?

To thrive as a Director of Shared Services, you need strong leadership, process optimization expertise, and a background in business administration or a related field, often with significant managerial experience. Familiarity with ERP systems, process automation tools, and certifications like Lean Six Sigma are typically important for streamlining operations. Exceptional communication, change management, and stakeholder engagement skills help drive alignment and foster collaboration across departments. These competencies are crucial for delivering efficient, high-quality shared services that support organizational goals and continuous improvement.
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Director Of Shared Services jobs near you
Infographic showing various Director Of Shared Services job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 17% Part Time, 1% Temporary, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $92,073 per year, or $44.3 per hour.

HR Customer Service/Shared Services Advisor

System One

Pensacola, FL • On-site

Contractor

Medical, Dental, Vision, Life, Retirement

Re-posted 25 days ago

Job description

Job Title: HR Customer Service Shared Services Advisor

Location: Hybrid Work Model Reporting to Pensacola, FL

Position Type: Multiyear Contract

Great opportunity with large-scale Financial Institution!

Description

Our client is seeking an HR Shared Services Advisor to support employee inquiries and shared services operations in a high-volume environment. This role serves as a key point of contact for employees, providing guidance on HR-related matters including disability cases, case management, and system updates. This is a non-technical role focused on employee support, with training provided on internal systems including Oracle HCM.

Required Skill Set

- Knowledge of shared services models and operational efficiency practices

- Strong problem-solving and process improvement skills

- Excellent communication and advisory abilities

- Understanding of compliance and regulatory standards

- Answering phone calls/making phone calls- providing employees with information and guidance. Once the vendor approves employees disability claim, this position is the first point of contact for employees.

- Case management-answering cases that are submitted by employees with sometimes complex information and guidance.

Other Duties:

Reviewing and updating separations in Oracle-HCM

Working closely with vendor, other contractors, and advisors that are processing disability payments

System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.

#M-2 #LI-CB5 Ref: #851-Rockville-S1