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Director Of Client Solutions Jobs (NOW HIRING)

Augment Risk

Head of Client Solutions Location: US (ET or CT) Position Type: Full-Time Reports to: Chief Operating Officer Augment Risk is a global capital risk solutions intermediary, partnering with clients to ...

IMO Health

Client Solutions Director

Chicago, IL

$170K - $220K/yr

The Client Solutions Director will focus on ensuring that life sciences engagements deliver clear ... A key area of focus will be supporting pilot programs related to Precision Patient Identification ...

IMO Health

Client Solutions Director

Charleston, WV · Remote

The Client Solutions Director will focus on ensuring that life sciences engagements deliver clear ... A key area of focus will be supporting pilot programs related to Precision Patient Identification ...

IMO Health

Client Solutions Director

Rosemont, IL · On-site

$170K - $220K/yr

The Client Solutions Director will focus on ensuring that life sciences engagements deliver clear ... A key area of focus will be supporting pilot programs related to Precision Patient Identification ...

Ernest

Director of Client Relations

Houston, TX

Director of Client Relations (aka Director of Sales) Location: Houston, TX Sales Territory: Local ... Equip your team to uncover client needs, deliver customized solutions, and build long-term loyalty

Ernest

Director of Client Relations

Charlotte, NC

Director of Client Relations (aka Director of Sales) Location: Charlotte, NC Sales Territory: Local ... Equip your team to uncover client needs, deliver customized solutions, and build long-term loyalty

Ernest

Director of Client Relations

Avondale, AZ

Director of Client Relations (aka Director of Sales) Location: Avondale, AZ Sales Territory: Local ... Equip your team to uncover client needs, deliver customized solutions, and build long-term loyalty

Ernest

Director of Client Relations

San Antonio, TX

Director of Client Relations (aka Director of Sales) Location: San Antonio, TX Sales Territory ... Equip your team to uncover client needs, deliver customized solutions, and build long-term loyalty

Ernest

Director of Client Relations

Las Vegas, NV · On-site

Director of Client Relations (aka Director of Sales) Location: Las Vegas, NVSales Territory: Local ... Equip your team to uncover client needs, deliver customized solutions, and build long-term loyalty

Ernest

Director of Client Relations

Reno, NV

Director of Client Relations (aka Director of Sales) Location: Reno, NV Sales Territory: Local ... Equip your team to uncover client needs, deliver customized solutions, and build long-term loyalty

Alcott HR

Director of Client Services

Farmingdale, NY

$120K - $150K/yr

Alcott HR is seeking a strategic and forward-thinking Director of Client Services to lead and ... Escalate and resolve complex client issues with a solutions-oriented and business-minded approach.

Ernest

Director of Client Relations

Denver, CO · On-site

Director of Client Relations (aka Director of Sales) Location: Denver, CO Sales Territory: 100 ... Equip your team to uncover client needs, deliver customized solutions, and build long-term loyalty

Alcott HR

Director of Client Services

Buffalo, NY · On-site

$110K - $140K/yr

Alcott HR is seeking a strategic and forward-thinking Director of Client Services to lead and ... Escalate and resolve complex client issues with a solutions-oriented and business-minded approach.

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Director Of Client Solutions information

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$89.5K

$140.8K

$213K

How much do director of client solutions jobs pay per year?

As of May 27, 2026, the average yearly pay for director of client solutions in the United States is $140,827.00, according to ZipRecruiter salary data. Most workers in this role earn between $99,500.00 and $174,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Director of Client Solutions, and why are they important?

To thrive as a Director of Client Solutions, you need a strong background in client relationship management, solution development, and leadership, often supported by a degree in business or a related field. Familiarity with CRM platforms, data analytics tools, and project management software is typically required. Outstanding communication, strategic thinking, and problem-solving skills help you build trust with clients and lead cross-functional teams. These competencies are vital for delivering tailored solutions, ensuring client satisfaction, and driving business growth.

What are the typical challenges faced by a Director of Client Solutions when managing multiple client accounts?

A Director of Client Solutions often faces the challenge of balancing the unique needs and expectations of multiple clients while ensuring the delivery of high-quality solutions. This role requires strong prioritization skills, as client requests can be urgent and vary in complexity. Effective communication and proactive problem-solving are essential to manage client satisfaction, align internal teams, and address any issues promptly. Building strong relationships with both clients and internal stakeholders is crucial for long-term success and retention.

What does a Director of Client Solutions do?

A Director of Client Solutions is responsible for overseeing client relationships and ensuring that their organization's products or services meet clients' needs effectively. They lead teams that develop tailored solutions for clients, manage complex projects, and act as a strategic partner to drive business growth. Their role often involves collaborating with sales, product, and technical teams to deliver high-quality service and maintain long-term client satisfaction. Additionally, they may be involved in identifying new business opportunities and optimizing processes to enhance client experiences.

What is the difference between Director Of Client Solutions vs Account Manager?

AspectDirector Of Client SolutionsAccount Manager
Primary FocusStrategic client relationships, solution development, and business growthManaging existing client accounts, ensuring satisfaction, and upselling
Required CredentialsBachelor's degree, experience in sales, solutions, or client managementBachelor's degree, experience in account management or sales
Work EnvironmentCollaborates with sales, marketing, and product teams; high-level client interactionsDirect client contact, internal coordination, and support roles

The main difference between a Director Of Client Solutions and an Account Manager lies in their scope and focus. The Director Of Client Solutions typically handles strategic planning and high-level client relationships to drive growth, while the Account Manager focuses on maintaining and growing existing accounts through day-to-day management. Both roles require strong communication skills and client management experience, but the Director role involves more strategic oversight and cross-department collaboration.

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Director Of Client Solutions jobs near you

Head of Client Solutions

Augment Risk

On-site

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Job Title: Head of Client Solutions
Location: US (ET or CT)
Position Type: Full-Time
Reports to: Chief Operating Officer
Augment Risk is a global capital risk solutions intermediary, partnering with clients to structure and place innovative solutions. We specialize in bespoke risk transfer strategies, leveraging deep expertise across geographies and disciplines, including Structured Reinsurance, MGA, ILS, Legacy, Parametric, and Captives. Our trusted, boutique approach combines agility, transparency, and creative thinking to deliver optimal outcomes for our clients.
The role:
We are building something new at Augment Risk. Client Solutions is not a traditional operations function - it's a core part of how we deliver value to clients.
The Head of Client Solutions will lead the build and evolution of this capability, ensuring our placement strategy translates into seamless execution, consistent advocacy, and measurable impact.
Client Solutions is the delivery engine behind large, complex, and multi-year transactions - combining precision, speed, and creativity. The team ensures every client engagement, from onboarding through to claims, is delivered with discipline and transparency.
This is a leadership role that blends executional excellence with strategic vision. The Head of Client Solutions will shape a high-performing team, embed scalable frameworks and technology, and ensure Augment grows at pace while keeping client outcomes at the centre.
Key Responsibilities:
Leadership and Strategy
  • Build, inspire, and lead the Client Solutions team with a culture of ownership, collaboration, and accountability.
  • Translate Augment's client and capital strategies into scalable frameworks that drive consistent execution.
  • Partner with leadership to shape how Client Solutions evolves as Augment scales globally.
  • Champion innovation, technology application, and data-led decision making to continually improve the client experience.
Execution and Delivery
  • Ensure flawless support for broker-led transactions, including placements, renewals, and large-scale structured deals.
  • Oversee onboarding, documentation, placement administration, premium flows, and claims with discipline and speed.
  • Act as the escalation point for complex or technical client queries, ensuring swift and accurate resolution.
  • Embed project management principles into every transaction to improve efficiency, transparency, and control.
Client and Market Relationships
  • Build and maintain strong working relationships with clients, reinsurers, and capital providers.
  • Partner closely with broking and analytics teams to ensure seamless coordination across every stage of delivery.
  • Represent Client Solutions externally, reinforcing Augment's reputation for precision, creativity, and reliability.
Operational Excellence and Innovation
  • Drive best-in-class processes for data, reporting, and compliance.
  • Create frameworks that make complex transactions repeatable, measurable, and scalable.
  • Implement KPIs and service metrics to monitor performance and enable continuous improvement.
  • Identify opportunities to automate and simplify workflows, working closely with technology and analytics teams to enhance client reporting and portfolio insights.
Experience:
  • Significant experience in client delivery, operations, or solutions management in (re)insurance.
  • Proven track record leading teams through growth and change, with the ability to set vision and drive execution.
  • Strong knowledge of treaty administration, claims, premiums, and financial reconciliation.
  • Commercially astute, able to balance operational detail with strategic client advocacy.
  • Comfortable in a fast-moving, entrepreneurial environment where agility and accountability matter more than hierarchy.
  • Experience in using CRMs, project management applications, and other advanced automation tools, including engaging with machine learning and AI capabilities to drive operational improvement and transformation where applicable
Why work for us:
  • Shape the function: This is a chance to design and lead a critical platform for Augment's growth.
  • Work differently: We reject industry silos and bureaucracy - Client Solutions is integral to our value proposition.
  • Be an owner: All employees have equity aligned outcomes; success is shared across the firm.
  • Global first: Flexibility is built into how and where we work, with colleagues and clients across the US, UK, Bermuda, and Europe.
  • Make a mark: You'll be building a team and processes that directly influence Augment's ability to scale and deliver on its client-first mission.

Augment Risk is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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