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Director Of Client Solutions Jobs in Silver Spring, MD

Dcode

Director of Client Success-OSW

Washington, DC · On-site

$133K - $177K/yr

Role Summary We are seeking a passionate and strategic Director of Client Success to lead a rapidly expanding portfolio for a defense sector client. The CS Director serves as the senior executive ...

Dcode

Director of Client Success-OSW

Washington, DC · On-site

Role Summary We are seeking a passionate and strategic Director of Client Success to lead a rapidly expanding portfolio for a defense sector client. The CS Director serves as the senior executive ...

Dcode

Director of Client Success- Army

Washington, DC · On-site

$133K - $176K/yr

Role Summary We are seeking a mission-driven, results-oriented Director of Client Success to lead ... solutions, and scale what works. This means building structure, workflows, and processes that ...

Dcode

Director of Client Success- Army

Washington, DC · On-site

Role Summary We are seeking a mission-driven, results-oriented Director of Client Success to lead ... solutions, and scale what works. This means building structure, workflows, and processes that ...

NextgenID

Client Solutions Engineer

Fairfax, VA · On-site

$70 - $90/hr

Under the Senior Manager of Client Solutions & Operations, you will support the full post‑release lifecycle: deploying systems, troubleshooting hardware and software, managing helpdesk tickets ...

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Director Of Client Solutions information

See Silver Spring, MD salary details

$122.4K

$177.4K

$267.8K

How much do director of client solutions jobs pay per year?

As of Sep 5, 2026, the average yearly pay for director of client solutions in Silver Spring, MD is $177,380.00, according to ZipRecruiter salary data. Most workers in this role earn between $137,200.00 and $213,700.00 per year, depending on experience, location, and employer.

What are the typical challenges faced by a director of client solutions when managing multiple client accounts?

A Director of Client Solutions often faces the challenge of balancing the unique needs and expectations of multiple clients while ensuring the delivery of high-quality solutions. This role requires strong prioritization skills, as client requests can be urgent and vary in complexity. Effective communication and proactive problem-solving are essential to manage client satisfaction, align internal teams, and address any issues promptly. Building strong relationships with both clients and internal stakeholders is crucial for long-term success and retention.

What are the key skills and qualifications needed to thrive as a director of client solutions, and why are they important?

To thrive as a Director of Client Solutions, you need a strong background in client relationship management, solution development, and leadership, often supported by a degree in business or a related field. Familiarity with CRM platforms, data analytics tools, and project management software is typically required. Outstanding communication, strategic thinking, and problem-solving skills help you build trust with clients and lead cross-functional teams. These competencies are vital for delivering tailored solutions, ensuring client satisfaction, and driving business growth.

What is the difference between Director Of Client Solutions vs Account Manager?

AspectDirector Of Client SolutionsAccount Manager
Primary FocusStrategic client relationships, solution development, and business growthManaging existing client accounts, ensuring satisfaction, and upselling
Required CredentialsBachelor's degree, experience in sales, solutions, or client managementBachelor's degree, experience in account management or sales
Work EnvironmentCollaborates with sales, marketing, and product teams; high-level client interactionsDirect client contact, internal coordination, and support roles

The main difference between a Director Of Client Solutions and an Account Manager lies in their scope and focus. The Director Of Client Solutions typically handles strategic planning and high-level client relationships to drive growth, while the Account Manager focuses on maintaining and growing existing accounts through day-to-day management. Both roles require strong communication skills and client management experience, but the Director role involves more strategic oversight and cross-department collaboration.

How much does a director of client solutions make in the US?

A director of client solutions in the US typically earns between $100,000 and $180,000 annually, with the median salary around $130,000. Compensation can vary based on industry, company size, experience, and location, and may include bonuses and benefits.

What does a director of client solutions do?

A director of client solutions oversees the development and delivery of strategies to meet client needs, ensuring satisfaction and retention. They coordinate with sales, marketing, and technical teams, often using CRM tools, and require strong leadership and communication skills to manage client relationships and drive business growth.

What job categories do people searching Director Of Client Solutions jobs in Silver Spring, MD look for?

The top searched job categories for Director Of Client Solutions jobs in Silver Spring, MD are:

What cities near Silver Spring, MD are hiring for Director Of Client Solutions jobs?

Cities near Silver Spring, MD with the most Director Of Client Solutions job openings:

Director Of Client Solutions jobs near you
Infographic showing various Director Of Client Solutions job openings in Silver Spring, MD as of August 2026, with employment types broken down into 80% Full Time, 15% Part Time, and 5% Contract. Highlights an 78% Physical, 3% Hybrid, and 19% Remote job distribution, with an average salary of $177,380 per year, or $85.3 per hour.

Director of Client Success-OSW

Dcode

Washington, DC • On-site

$133K - $177K/yr

Full-time

Re-posted 20 days ago

Job description

Company Description
Dcode is a team of doers dedicated to bridging the gap between the speed of technology and the federal government. We align people, culture, policies, and processes to get tech in the hands of those who need it most. Operating at the nexus of government leaders, emerging tech companies, and venture capital, we turn roadblocks into results.
Role Summary
We are seeking a passionate and strategic Director of Client Success to lead a rapidly expanding portfolio for a defense sector client. The CS Director serves as the senior executive responsible for overall contract execution, customer engagement, mission delivery, strategic planning, and integration across four Lines of Effort:
  • Infrastructure Modernization
  • Common Operating Picture (COP) development
  • Network Modernization
  • Operational command, control, and communications process transformation

The CS Director provides executive leadership for Dcode's embedded Rapid Acquisition Integration Cell (RAICâ„¢), ensuring modernization activities remain synchronized across government stakeholders while delivering measurable mission outcomes.
This position serves as the primary executive interface with senior government leadership across the Department of War (DOW) and with other Executive Branch organizations.
Salary range: $133,000- $177,000 plus bi-annual bonuses
Active TS/SCI strongly preferred. Eligibility for SAP/SCI clearance is required.
This role is local to the DMV.
Key Responsibilities
Client Leadership & Strategic Advisory
  • Serve as a trusted advisor to senior DOW and operational leaders, providing strategic guidance that advances mission outcomes and organizational transformation.
  • Build and sustain executive relationships across client organizations to identify mission priorities, shape long-term strategies, and position Dcode as a trusted partner.
  • Advise senior leaders on organizational design, capability modernization, rapid acquisition, technology adoption, governance, and operational transformation.
  • Translate complex mission challenges, capability gaps, and strategic objectives into actionable roadmaps that accelerate mission impact.
  • Lead strategic planning sessions and stakeholder engagements that drive alignment, decision-making, and measurable outcomes.
Portfolio Leadership & Delivery Excellence
  • Establish and oversee scalable operating models, governance structures, and delivery frameworks that enable rapid capability development and transition.
  • Translate strategic objectives into executable plans, operating models, workflows, performance metrics, and implementation roadmaps.
  • Drive execution through Agile and iterative delivery methodologies that accelerate decision-making, improve transparency, and produce measurable progress.
  • Ensure engagements remain focused on mission outcomes, operational effectiveness, speed, and return on investment.
  • Anticipate risks, resolve complex delivery challenges, and adapt execution strategies to evolving operational environments.
  • Oversee contract execution to ensure compliance with security requirements, contractual obligations, and applicable federal regulations.
Mission Innovation & Operational Transformation
  • Design and implement repeatable frameworks that improve capability intake, evaluation, prioritization, experimentation, transition, and fielding.
  • Drive modernization initiatives that improve organizational agility, acquisition effectiveness, and mission execution.
  • Establish standardized approaches for innovation, experimentation, and rapid capability delivery that can scale across client organizations.
Business Growth & Strategic Expansion
  • Identify, qualify, shape, and help capture strategic growth opportunities within existing and prospective client organizations
  • Leverage executive relationships and mission insight to identify emerging client priorities and expand Dcode's portfolio of work.
  • Contribute to organizational growth through thought leadership, market insight, and cross-functional collaboration.
Leadership & Organizational Development
  • Serve as a senior leader responsible for delivering client success, achieving business objectives, and advancing Dcode's strategic priorities.
  • Manage, lead, and develop high-performing team-members capable of delivering exceptional results in complex, fast-paced environments.
  • Recruit, mentor, coach, and develop leaders while strengthening the organization's technical, consulting, and client engagement capabilities.
  • Foster a culture of accountability, collaboration, innovation, continuous learning, and operational excellence.
Qualifications
Required Skills and Experience
  • 10 years DoW experience.
  • Experience supporting OSW or Joint Staff.
  • Executive-level program management.
  • Experience leading organizational transformation.
  • Experience briefing SES and General Officers.
  • Demonstrated success leading multi-million dollar programs.
  • Strong understanding of OSW acquisition processes, security requirements, and technology modernization initiatives.
  • Skilled in analyzing qualitative and quantitative data to drive strategic recommendations and improvements.
  • Strong people leadership skills with experience managing and developing high-performing teams.
  • Demonstrated first hand experience in moving a capability from concept to operational deployment.
  • Executive presence and excellent written and verbal communication skills.
  • Active Top Secret clearance.
  • SAP/SCI eligibility.
Additional Information
You'll love it here if:
  • Thrive in fast-paced, mission-driven environments.
  • Enjoy solving complex problems and delivering tangible results under pressure.
  • Are committed to continuous learning and improvement.
  • Build strong relationships and inspire trust quickly.
  • Value a collaborative, transparent, and inclusive culture.

We look for resilient hustlers:
Our CEO busted her face on the balance beam in college and got back up... our CRO knocked on a thousand doors... rejected 999 times and kept on knocking. What is your story?
Equal Opportunity Statement
We provide equal opportunity to all persons without regard to ethnicity, religion, sexual orientation, gender, family or parental status, national origin, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.
We believe diversity is a strength and aim to build an innovative and welcoming culture where people from all backgrounds feel respected and included. We believe that true innovation happens when everyone has the tools, resources, and opportunities to excel.

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