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Client Director Jobs in Silver Spring, MD (NOW HIRING)

Role Summary We are seeking a passionate and strategic Director of Client Success to lead a rapidly expanding portfolio for a defense sector client. The CS Director serves as the senior executive ...

The Role The Director, Client Services is an anchor of the client services team, ensuring that both our staff and clients stay aligned on objectives and expectations across a diverse portfolio of ...

The Role The Director, Client Services is an anchor of the client services team, ensuring that both our staff and clients stay aligned on objectives and expectations across a diverse portfolio of ...

Director of Client Development Cooley is seeking a Director of Client Development to join the Marketing and Client Developmentteam. Position summary: The role is partof the Client Development Team ...

Director of Client Development Cooley is seeking a Director of Client Development to join the Marketing and Client Developmentteam. Position summary: The role is partof the Client Development Team ...

Director of Client Development Cooley is seeking a Director of Client Development to join the Marketing and Client Developmentteam. Position summary: The role is partof the Client Development Team ...

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Client Director information

See Silver Spring, MD salary details

$24.8K

$111.5K

$183.6K

How much do client director jobs pay per year?

As of Aug 28, 2026, the average yearly pay for client director in Silver Spring, MD is $111,525.00, according to ZipRecruiter salary data. Most workers in this role earn between $72,900.00 and $156,200.00 per year, depending on experience, location, and employer.

What is a client director?

Client Directors are senior professionals responsible for managing and nurturing relationships with key clients or accounts within an organization. They serve as the main point of contact for clients, ensuring their needs are met, overseeing the delivery of services or products, and identifying opportunities for growth. Client Directors often lead account teams, develop strategic plans, and work closely with both clients and internal stakeholders to achieve business objectives. Their role is vital in maintaining client satisfaction and driving long-term partnerships.

How does a client director typically collaborate with internal teams to ensure client satisfaction?

A Client Director acts as a vital liaison between clients and the company's internal teams, such as sales, marketing, product development, and customer support. They coordinate regular meetings to communicate client needs, set expectations, and align project deliverables. By fostering open communication and facilitating cross-functional teamwork, Client Directors help resolve issues quickly and ensure that all teams are working toward the client’s goals. This collaborative approach not only enhances client satisfaction but also drives long-term business growth.

What are the key skills and qualifications needed to thrive as a client director, and why are they important?

To thrive as a Client Director, you need expertise in account management, strategic planning, and a proven track record in client relationship building, often supported by a degree in business or a related field. Familiarity with CRM software, data analysis tools, and industry-specific platforms is typically required. Outstanding communication, leadership, and negotiation skills help build trust and deliver value to clients. These abilities are crucial for driving client satisfaction, business growth, and long-term partnerships.

What is the difference between Client Director vs Account Manager?

AspectClient DirectorAccount Manager
Primary RoleOversees client relationships at a strategic level, manages key accounts, and develops long-term growth strategies.Manages day-to-day client interactions, ensures service delivery, and maintains client satisfaction.
CredentialsTypically requires extensive experience in client management, strong communication skills, and industry knowledge.Requires customer service skills, industry understanding, and often relevant certifications or training.
Work EnvironmentCorporate offices, client meetings, strategic planning sessions.Client sites, service delivery meetings, regular communication channels.

While both roles focus on client relationships, the Client Director handles strategic, high-level account growth, whereas the Account Manager focuses on daily client service and satisfaction. The Client Director often works with senior clients and develops long-term strategies, making their role more senior and strategic in nature.

What are the most commonly searched types of Client jobs in Silver Spring, MD?

The most popular types of Client jobs in Silver Spring, MD are:

What are popular job titles related to Client Director jobs in Silver Spring, MD?

For Client Director jobs in Silver Spring, MD, the most frequently searched job titles are:

What cities near Silver Spring, MD are hiring for Client Director jobs?

Cities near Silver Spring, MD with the most Client Director job openings:

Infographic showing various Client Director job openings in Silver Spring, MD as of June 2026, with employment types broken down into 1% As Needed, 90% Full Time, 7% Part Time, 1% Temporary, and 1% Contract. Highlights an 74% Physical, 3% Hybrid, and 23% Remote job distribution, with an average salary of $111,654 per year, or $53.7 per hour.

Director, Client Management and Growth

Miratech

Washington, DC • On-site, Remote

Full-time

Medical

Re-posted 19 days ago


Job description

Company Description

Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989. 
Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%.

Job Description

We are seeking an experienced and dynamic leader to join our fast-growing team as Director of Client Management and Growth. The purpose of this role is to drive renewals and expansion while building strong, trusted relationships with enterprise clients. You will own accountability for net revenue retention, direct upsell and cross-sell opportunities, and deliver measurable business results for our managed services offerings. This role includes leading a high-performing client management team, creating structured playbooks, and managing strategic customer engagement initiatives. If you are passionate about customer success and accelerating business growth, this position offers the opportunity to make a major impact.

Responsibilities:

  • Own end-to-end renewal and expansion performance for managed services, ensuring exceptional net revenue retention and reduced churn.
  • Design and implement structured playbooks for renewals and expansions, with a focus on value realization and outcome-based strategies.
  • Drive upsell and cross-sell processes closely tied to client adoption, growth roadmaps, and executive-level alignment.
  • Lead, coach, and develop a high-performing client management team focused on delivering best-in-class customer experiences.
  • Foster long-term trusted partnerships with clients through effective stakeholder engagement and proactive risk management.
  • Collaborate cross-functionally to align customer strategies with internal delivery, product, and financial goals.
  • Perform other duties as may be required consistent with the purpose of this role.
Qualifications
  • Proven track record in driving renewals, expansions, and net revenue retention within IT managed services or SaaS environments.
  • Experience managing strategic enterprise accounts and building strong C-level relationships.
  • Strong leadership skills with prior experience developing and mentoring account management or client success teams.
  • Deep understanding of revenue growth strategies, value-based client engagement, and adoption-focused activities.
  • Excellent analytical, negotiation, and communication skills in a fast-paced, global business environment.
  • Ability to work cross-functionally and collaboratively across multiple departments and stakeholders.
  • Bachelor’s degree or higher in Business, Technology, or a related field.

Additional Information

We offer:

  • Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 25% year-over-year revenue growth.
  • Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, and a relocation program.
  • Work From Anywhere Culture: make the most of the flexibility that comes with remote work.
  • Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities.
  • Global Impact: collaborate on impactful projects for top global clients and shape the future of industries.
  • Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.
  • Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.

* Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.