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Client Director Jobs in Silver Spring, MD (NOW HIRING)

Gartner, Inc.

Client Director, GTS

Arlington, VA · On-site

The Client Director will carry a sales quota and focus on client value delivery, client retention, and new business. What you will do: * Gain access to and develop trust based, value added ...

Gartner

Client Director, GTS

Arlington, VA

The Client Director will carry a sales quota and focus on client value delivery, client retention, and new business. What you will do: * Gain access to and develop trust based, value added ...

Gartner

Client Director, GTS

Arlington, VA

The Client Director will carry a sales quota and focus on client value delivery, client retention, and new business. What you will do: * Gain access to and develop trust based, value added ...

Moore

Account Director, Client Services

Lanham, MD · On-site +1

The Account Director, Client Services plays a pivotal role on our Client Services team in our AudienceFirst Media (AFM) division. The AD is the key client relationship manager and focuses on the ...

Moore

Senior Director, Client Services

Lanham, MD · On-site +1

The Senior Director, Client Services leads the overall strategic direction for a group of clients under our AudienceFirst Media (AFM) division. The Senior Director is responsible for the development ...

CareMetx

Director, Client Success

Bethesda, MD · On-site

Director, Client Success POSITION SUMMARY: The Director, Client Success, reporting to the SVP, Account Management, serves as the primary strategic relationship owner for all assigned pharma ...

New

Capital One

Director, Client Support

Mclean, VA · On-site

Director, Client Support As the Director of Client Support, you will serve as a strategic "leader of leaders," driving operational excellence and high-touch service for our Enterprise Partner Support ...

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All JobsClient JobsClient Director JobsClient Director Jobs in Silver Spring, MD

Client Director information

See Silver Spring, MD salary details

$24.7K

$111.1K

$182.9K

How much do client director jobs pay per year?

As of Jun 11, 2026, the average yearly pay for client director in Silver Spring, MD is $111,100.00, according to ZipRecruiter salary data. Most workers in this role earn between $72,700.00 and $155,600.00 per year, depending on experience, location, and employer.

What are Client Directors?

Client Directors are senior professionals responsible for managing and nurturing relationships with key clients or accounts within an organization. They serve as the main point of contact for clients, ensuring their needs are met, overseeing the delivery of services or products, and identifying opportunities for growth. Client Directors often lead account teams, develop strategic plans, and work closely with both clients and internal stakeholders to achieve business objectives. Their role is vital in maintaining client satisfaction and driving long-term partnerships.

Is a director higher than a manager?

A Client Director typically holds a higher seniority level than a manager, with directors often responsible for strategic planning and overseeing multiple teams or departments. Managers usually focus on day-to-day operations and team management within a specific area. The hierarchy can vary by organization, but generally, directors have broader responsibilities and authority than managers.

How does a Client Director typically collaborate with internal teams to ensure client satisfaction?

A Client Director acts as a vital liaison between clients and the company's internal teams, such as sales, marketing, product development, and customer support. They coordinate regular meetings to communicate client needs, set expectations, and align project deliverables. By fostering open communication and facilitating cross-functional teamwork, Client Directors help resolve issues quickly and ensure that all teams are working toward the client’s goals. This collaborative approach not only enhances client satisfaction but also drives long-term business growth.

What is the difference between Client Director vs Account Manager?

AspectClient DirectorAccount Manager
Primary RoleOversees client relationships at a strategic level, manages key accounts, and develops long-term growth strategies.Manages day-to-day client interactions, ensures service delivery, and maintains client satisfaction.
CredentialsTypically requires extensive experience in client management, strong communication skills, and industry knowledge.Requires customer service skills, industry understanding, and often relevant certifications or training.
Work EnvironmentCorporate offices, client meetings, strategic planning sessions.Client sites, service delivery meetings, regular communication channels.

While both roles focus on client relationships, the Client Director handles strategic, high-level account growth, whereas the Account Manager focuses on daily client service and satisfaction. The Client Director often works with senior clients and develops long-term strategies, making their role more senior and strategic in nature.

What are the key skills and qualifications needed to thrive as a Client Director, and why are they important?

To thrive as a Client Director, you need expertise in account management, strategic planning, and a proven track record in client relationship building, often supported by a degree in business or a related field. Familiarity with CRM software, data analysis tools, and industry-specific platforms is typically required. Outstanding communication, leadership, and negotiation skills help build trust and deliver value to clients. These abilities are crucial for driving client satisfaction, business growth, and long-term partnerships.

What is the role of a client director?

A client director is responsible for managing relationships with key clients, ensuring their needs are met, and overseeing account strategies to drive business growth. They coordinate with internal teams, develop client retention plans, and often use CRM tools to track account performance. Strong communication, leadership, and industry knowledge are essential for success in this role.

What is the highest paying job in customer service?

The highest paying roles in customer service are typically senior positions such as Customer Service Director or Client Services Director, which can earn six-figure salaries. These roles often require extensive experience, leadership skills, and knowledge of CRM tools and industry standards.

How much do client directors get paid?

Client directors typically earn a salary ranging from $100,000 to $200,000 annually, depending on experience, industry, and location. They often receive bonuses and benefits, and strong leadership and client management skills are essential for higher compensation levels.
What are the most commonly searched types of Client jobs in Silver Spring, MD? The most popular types of Client jobs in Silver Spring, MD are:
What job categories do people searching Client Director jobs in Silver Spring, MD look for? The top searched job categories for Client Director jobs in Silver Spring, MD are:
What cities near Silver Spring, MD are hiring for Client Director jobs? Cities near Silver Spring, MD with the most Client Director job openings:
Client Director jobs near you
Infographic showing various Client Director job openings in Silver Spring, MD as of June 2026, with employment types broken down into 1% As Needed, 84% Full Time, 7% Part Time, 1% Temporary, and 7% Contract. Highlights an 86% Physical, 4% Hybrid, and 10% Remote job distribution, with an average salary of $111,100 per year, or $53.4 per hour.
Client Director, GTS

Client Director, GTS

Gartner, Inc.

Arlington, VA • On-site

Full-time

Retirement, PTO

Posted 10 days ago

Job description

About this role:
The Client Director is responsible for setting, directing, and executing the strategy for global clients or major regional accounts that are of substantial strategic and revenue generating importance. The Client Director will carry a sales quota and focus on client value delivery, client retention, and new business.
What you will do:
  • Gain access to and develop trust based, value added relationships with senior most technology leaders and their teams in large global accounts
  • Develop deep understanding of client business strategy, drivers, goals and initiatives - translating these into opportunities for the client to maximize value received and identifying new value delivery opportunities
  • Become a trusted advisor for the client across all their primary locations.
  • Lead overall account and territory strategy to drive YoY growth and retention
  • Develop exemplary account solutions and license architectures - building account vision and strategy, and driving execution towards intended state
  • Orchestrate and marshal account planning and execution with cross-BU internal partners
  • Drive high activity by coordinating prospecting strategies and driving prospecting execution
  • Account management with the outcome of increased customer engagement and an increase in retention and account growth
  • Quota responsibility aligned to a specific multinational account
  • Build and demonstrate mastery of Gartner sales methodology and products
  • Drive consistent execution of Gartner's proven best practices
  • Responsible for forecasting and forecast accuracy on a monthly/quarterly/annual basis
  • Maintain and leverage competitive knowledge & focus

What you will need:
  • 15+ years of experience with +10 years of sales experience.
  • Track record of success in a quota-bearing consultative selling environment, preferably experience in high technology (services or software) sales
  • Proven experience owning and developing new trust-based relationships with C-Level and senior level clients and prospects in large multi-national companies, offering value added, insightful and strategic insight into their business
  • Proficient in global account planning, territory management, and developing solution/license architectures
  • Strong demonstration of intellect, drive, influencing skills, executive presence, relationship building, sales acumen, collaboration, and compelling communications
  • Proven ability to understand enterprise-wide issues and to structure innovative, integrated solutions that provide IT decision support to global companies
  • Comprehensive understanding of technology buying centers and procurement processes of large global accounts
  • Extensive and relevant industry knowledge, specific to vertical markets per territory
  • Strong presentation skills and business application proficiency (e.g. PowerPoint, CRM tools, Word, Excel, etc.)
  • Proficiency in navigating full lifecycle of sales process
  • Bachelor's degree desired
  • Master's degree a plus

What you will get:
  • Competitive salary, generous paid time off policy, charity match program, and more!
  • Uncapped commission structure
  • World-class sales training programs and skill development programs
  • Annual "Winners Circle" event attendance at exclusive destinations for top performers
  • Collaborative, team-oriented culture that embraces inclusion
  • Professional development and career growth opportunities

Who are we?
At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world.
Our mission relies on expert analysis and bold ideas to deliver actionable, objective business and technology insights, helping enterprise leaders and their teams succeed with their mission-critical priorities.
Since our founding in 1979, we've grown to 20,000 associates globally who support over 13,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That's why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.
What makes Gartner a great place to work?
Our vast, virtually untapped market potential offers limitless opportunities - opportunities that may not even exist right now - for you to grow professionally and flourish personally. How far you go is driven by your passion and performance.
We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients.
Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations.
We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work.
Gartner is the world authority on AI
At Gartner, you'll join a company at the very center of the AI revolution. Gartner has proactive, objective guidance throughout clients' AI journeys. We set the standard for how organizations leverage artificial intelligence to drive meaningful impact. You'll have access to unmatched resources, expertise, and technology, and play a key role in helping Gartner and our clients innovate and grow as we leverage AI to transform business and technology landscapes.
It's an exciting time to be at Gartner, with limitless opportunities to make a real impact, grow your skills, and build a lasting, meaningful career in a field that's reshaping the way we operate. If you're passionate about AI and want to be part of a team that's guiding the leaders who shape the world, Gartner is the place for you.
What do we offer?
Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers.
In our hybrid work environment, we provide the flexibility and support for you to thrive - working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring.
Ready to grow your career with Gartner? Join us.
Gartner believes in fair and equitable pay. A reasonable estimate of the base salary range for this role is 158,000 USD - 199,000 USD. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location. In addition to base salary, employees will participate in either an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. Our talent acquisition team will provide the specific opportunity on our bonus or incentive programs to eligible candidates. We also offer market leading benefit programs including generous PTO, a 401k match up to $7,200 per year, the opportunity to purchase company stock at a discount, and more.
The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to seek to advance the principles of equal employment opportunity.
Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company's career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 (203) 964-0096 or by sending an email to ApplicantAccommodations@gartner.com.
Job Requisition ID:108203
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