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Head Of Client Services Jobs (NOW HIRING)

SummitTX Capital LP

Head of Client Service

Manhattan, NY · On-site

$150K - $250K/yr

We are seeking a Director/Head of Client Service to join our Marketing and IR team at SummitTX Capital, L.P., a $3.5 bn multi-manager equity market-neutral hedge fund. SummitTX is at an exciting ...

Pavago

Head of Client Operations

Head of Client Operations (Cold Email, Client Success, Campaign Performance - Remote, U.S. Hours) About the Role We're hiring a Head of Client Operations to own everything that happens after a client ...

Project Expedition

Head of Client Experience

$80K - $100K/yr

The Opportunity Project Expedition is looking for a hands-on, AI-forward Head of Client Experience ... Our belief is simple: in travel, service cannot feel automated. Travel is emotional, time-sensitive ...

NorthPoint Search Group

Head of Client Success

Duluth, GA · On-site

$120 - $140/hr

Head of Client Success Location: Duluth, GA | Hybrid | Salary: $120,000 - $140,000 + Bonus + Benefits | Full-Time | Leadership Role About the Company Our client is a fast-growing organization with ...

janney

The Head of Client Marketing directs all aspects of marketing to individuals, increasing engagement ... Janney is an award-winning full-service wealth management firm committed to understanding our ...

Blackpoint Cyber

Head of Client Success

$167K - $213K/yr

About the Role Blackpoint is looking for a Head of Client Success to lead and shape the future of our Client Success organization. This is fundamentally a leadership mandate: you will build a team ...

IQVIA, Inc.

Director of Client Services

Durham, NC · On-site

$150K - $165K/yr

... client services program. This role is responsible for overseeing program strategy, operations, and team performance in support of a large pharmaceutical copay initiative spanning multiple products ...

IQVIA

Director of Client Services

Durham, NC · On-site

$150K - $165K/yr

... centric client services program. This roleis responsible foroverseeing program strategy, operations, and team performance in support of a large pharmaceutical copay initiative spanning multiple ...

Future plc

Global Head of Client Success

Manhattan, NY · On-site

$200 - $275/hr

We are looking for a Global Head of Client Success to lead our worldwide Client Success ... Experience managing global or multi-regional client service organizations. * Proven track record ...

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Head Of Client Services information

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$38.5K

$90.9K

$163K

How much do head of client services jobs pay per year?

As of Aug 25, 2026, the average yearly pay for head of client services in the United States is $90,947.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,000.00 and $109,500.00 per year, depending on experience, location, and employer.

What does a head of client services do?

A Head of Client Services leads the client services team within an organization, ensuring excellent service delivery and strong client relationships. They oversee client onboarding, manage high-level client communications, and develop strategies to improve customer satisfaction and retention. This role often involves supervising account managers, analyzing client feedback, and collaborating with other departments to meet client needs. The Head of Client Services also plays a key role in resolving complex client issues and ensuring the team's performance aligns with organizational goals.

How does the head of client services typically collaborate with other departments to ensure client satisfaction?

The Head of Client Services works closely with teams such as sales, marketing, product development, and operations to deliver a seamless client experience. This role often serves as the bridge between clients and internal teams, communicating client feedback, setting service expectations, and coordinating responses to client needs. Regular cross-departmental meetings and collaborative problem-solving are essential for addressing challenges and ensuring that client requirements are met efficiently. Strong communication and relationship-building skills are crucial for successfully managing these collaborations.

What are the key skills and qualifications needed to thrive as a head of client services, and why are they important?

To thrive as a Head Of Client Services, you need strong leadership, client relationship management, and strategic planning abilities, typically supported by a degree in business, marketing, or a related field. Familiarity with CRM platforms, project management tools, and data analytics software is highly beneficial. Exceptional communication, problem-solving, and team-building skills help you effectively manage client expectations and lead service teams. These skills ensure client satisfaction, drive business growth, and maintain long-term partnerships.

What cities are hiring for Head Of Client Services jobs?

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What are the most commonly searched types of Of Client Services jobs?

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Head Of Client Services jobs near you
Infographic showing various Head Of Client Services job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 15% Part Time, and 3% Contract. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution, with an average salary of $90,947 per year, or $43.7 per hour.

Head of Client Service

SummitTX Capital LP

Manhattan, NY • On-site

$150K - $250K/yr

Full-time

Posted 8 days ago

Job description

Job Summary:
We are seeking a Director/Head of Client Service to join our Marketing and IR team at SummitTX Capital, L.P., a $3.5 bn multi-manager equity market-neutral hedge fund. SummitTX is at an exciting point in its evolution as an industry leader in the multi-manager hedge fund space. This role will be tasked specifically with enhancing and supporting existing LP relationships and will play a pivotal role in capital raising and client service as they sit at the intersection of marketing and investment management. The Head of Client Service will oversee all regular client communications and deliverables, with a particular focus on continuing to build-out world class client service infrastructure and systems to scale the Firm's operations.
The ideal candidate will demonstrate the ability to think commercially and strategically while also being hands-on (and in the weeds) in the creation and maintenance of marketing and client service materials. This role will also work very closely with other members of the marketing and IR team. This role will report directly to the Global Head of Marketing and Business Development for SummitTX.
Location: Fort Worth, TX (Hybrid) or New York, NY (Hybrid)
Key Responsibilities:
  1. Collaborate with marketing team to consistently and regularly improve and uplift pitch books, client reports, RFPs, DDQs, and other client-facing materials
  2. Product Advocacy and Specialization: Become the subject matter expert on SummitTX's multi-manager platform, articulating the investment philosophy, process, and performance to both internal and external stakeholders
  3. Market Intelligence: Monitor industry trends, competitor products, and market demand to help position SummitTX's multi-manager platform successfully relative to peers
  4. Content Creation: Work with internal stakeholders (e.g., Investment Team, Risk Team) to help develop insightful content, including whitepapers and performance commentary, highlighting the Firm's expertise
  5. Client Interaction: Interact with SummitTX clients and prospects addressing product-related inquiries and requests, as well questions on the Fund structure
  6. Feedback Loop: Act as a conduit between clients/prospects and the leadership team, providing consistent feedback from clients to Co-CIOs, Global Head of Marketing, and the broader Investment Team
  7. Later-Stage Prospect Nurturing: Manage and support investment diligence from prospects following initial calls, providing data, as well as oversight of associated strategic initiatives, such as side letters and ad-hoc investment agreements
  8. Strategic Projects: Improve the Investor Relations platform to be world-class, consistently uplifting reports from the CRM, data with the Investment Team, and leveraging in-house technology to uplift processes
  9. Operational Due Diligence: Own and run the operational due diligence (ODD) process for prospective and existing LPs, including responding to ODD questionnaires and coordinating site visits
  10. Compliance and Regulatory Matters: Partner closely with Legal and Compliance on client-related matters, including the drafting, negotiation, and tracking of side letters, and coordination of regulatory reporting obligations to investors

Qualifications:
  1. Bachelor's degree required; MBA, CFA, or other relevant advanced degree preferred.
  2. Minimum of 8 years of experience in financial markets, with a background in alternative investments, consulting, or allocating for an LP
  3. Understanding of the capital raising process and the elements that are needed at each phase to be successful
  4. Excellent verbal and written communication skills
  5. Exceptional appreciation for the importance of detail
  6. Proficient in Microsoft office products, specifically Powerpoint and Excel
  7. Team player with the ability to collaborate with multiple departments and stakeholders
  8. A desire to grow in their careers via a strong work ethic and willingness to compete every day

Compensation:
Base Range: $150k-$250k commensurate with experience
Discretionary bonus eligible

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