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Head Of Client Services Jobs (NOW HIRING)

Team Liquid

Head of Client Services

Santa Monica, CA · On-site

The Opportunity Liquid Media is looking for a Head of Client Services to oversee our Client Services function and serve as a key member of the agency's senior management team. This is the most senior ...

Pavago

Head of Client Delivery

Head of Client Delivery (Client Success, Implementation, AI & GTM Systems - Remote, U.S. Hours) About the Role We're hiring a Head of Client Delivery to own the full post-sales lifecycle - onboarding ...

US Bank

Head of Client Coverage

New York, NY · On-site

The Global Investment Services (GIS) Head of Client Coverage is a senior executive responsible for setting and executing the client coverage, business development, and revenue growth strategy across ...

Project Expedition

Head of Client Experience

Manhattan, NY · Remote

$80K - $90K/yr

The Opportunity Project Expedition is looking for a tech-forward Head of Client Experience to help ... We don't believe in "automating customer service." We believe in augmenting our team with better ...

Project Expedition

Head of Client Experience

$80K - $100K/yr

The Opportunity Project Expedition is looking for a hands-on, AI-forward Head of Client Experience ... Our belief is simple: in travel, service cannot feel automated. Travel is emotional, time-sensitive ...

Premier Press

Director of Client Services

Portland, OR · On-site

Director of Client Services Classification: Full-Time, Exempt Salary: DOE Reports to: VP of Manufacturing Typical Schedule: Monday - Friday, 8am- 5pm Location: In-Office (no remote), 5000 N Basin ...

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Fire&Spark

Director of Client Services

Boston, MA · On-site +1

The Opportunity Fire&Spark is seeking an experienced Director of Client Services to own the day-to-day operations and strategic leadership of our client services team. This is a senior leadership ...

C&W Services

Director of Client Services

Atlanta, GA

The Director of Client Services - Education Portfolio leads a multi-account portfolio of higher-education facilities services in the Greater Atlanta area. This role directs Operations and Facility ...

dancker

Director of Client Services

Somerville, NJ · On-site

$125K - $150K/yr

Director of Client Services Location: Somerville, NJ The difference you'll make: We're looking for a strategic and collaborative Director of Client Services to lead and scale dancker's specifier ...

Briljent, LLC

Director of Client Services

Chicago, IL · On-site

The Director of Client Services plays a vital role in the organization by capturing new sales, establishing new client and partner relationships, identifying new opportunities outside of existing ...

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Head Of Client Services information

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$38.5K

$90.9K

$163K

How much do head of client services jobs pay per year?

As of Jun 17, 2026, the average yearly pay for head of client services in the United States is $90,947.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,000.00 and $109,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Head Of Client Services, and why are they important?

To thrive as a Head Of Client Services, you need strong leadership, client relationship management, and strategic planning abilities, typically supported by a degree in business, marketing, or a related field. Familiarity with CRM platforms, project management tools, and data analytics software is highly beneficial. Exceptional communication, problem-solving, and team-building skills help you effectively manage client expectations and lead service teams. These skills ensure client satisfaction, drive business growth, and maintain long-term partnerships.

How does the Head of Client Services typically collaborate with other departments to ensure client satisfaction?

The Head of Client Services works closely with teams such as sales, marketing, product development, and operations to deliver a seamless client experience. This role often serves as the bridge between clients and internal teams, communicating client feedback, setting service expectations, and coordinating responses to client needs. Regular cross-departmental meetings and collaborative problem-solving are essential for addressing challenges and ensuring that client requirements are met efficiently. Strong communication and relationship-building skills are crucial for successfully managing these collaborations.

What does a Head of Client Services do?

A Head of Client Services leads the client services team within an organization, ensuring excellent service delivery and strong client relationships. They oversee client onboarding, manage high-level client communications, and develop strategies to improve customer satisfaction and retention. This role often involves supervising account managers, analyzing client feedback, and collaborating with other departments to meet client needs. The Head of Client Services also plays a key role in resolving complex client issues and ensuring the team's performance aligns with organizational goals.
What cities are hiring for Head Of Client Services jobs? Cities with the most Head Of Client Services job openings:
What are the most commonly searched types of Of Client Services jobs? The most popular types of Of Client Services jobs are:
What states have the most Head Of Client Services jobs? States with the most job openings for Head Of Client Services jobs include:
Head Of Client Services jobs near you
Infographic showing various Head Of Client Services job openings in the United States as of June 2026, with employment types broken down into 93% Full Time, 2% Part Time, and 5% Temporary. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $90,947 per year, or $43.7 per hour.

Assistant Head of Client Services

Catholic Charities Fort Worth

Fort Worth, TX • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 6 days ago

Job description

Be PROUD of what you do
You'll join a mission-driven team and agency dedicated to supporting our clients. We have been entrusted with a 116-year legacy of doing good and we have set forth a bold goal of ending poverty in our community. Our services are uniquely positioned to address a myriad of key factors that keep families from reaching their bigger, brighter future. We have identified five different areas, or pathways, in which our programs create impact: financial resiliency, education credentials, emotional resiliency, resource stability, and employment. And we're growing our team to make it all happen! Though we are guided by our Catholic Faith, you do not have to be Catholic to join our team or receive services.
Core Responsibilities
  • Operationalize Strategic Vision
  • Operational Support for Head of Client Services
  • Drive Timing & Deliverables of Key Client Services Initiatives
  • Monitor & Strengthen Client Services Metrics & Performance

What will you be doing in your role?
  1. Operationalize Strategic Vision (30%)
    1. Convert Client Services strategic vision into operational reality by implementing a plan with actionable steps, a timeline, and recommended outcomes.
    2. Build necessary processes to ensure consistency in execution across Client Services.
    3. Coordinate cross-program initiatives that support Client Services strategic direction.
    4. Identify operational gaps and design solutions that strengthen outcomes for programs.
    5. Sustain open, ongoing communication with Advancement and Administrative teams to guarantee all essential supports are in place.
  2. Operational Support for Head of Client Services (25%)
    1. Implement EOS with Client Services including the facilitation of weekly L10s, Quarterly Pulses, and Annual Planning; handle all appropriate follow up that stems from this work.
    2. Support the HCS by advancing priorities, resolving issues, and ensuring decisions are implemented.
    3. Track commitments, deliverables, and deadlines assigned by the HCS to ensure completion.
    4. Serve as the point person to resolve operational issues before they escalate to the HCS.
    5. Conduct/Prepare research, materials, and summaries to support executive decision-making.
    6. Represent the HCS in meetings or strategy discussions as delegated.
    7. Ensure timely communication and alignment between the HCS and program leaders.
  3. Drive Timing and Deliverables for Key Client Services initiatives (25%)
    1. Manage implementation of major Client Services initiatives.
    2. Monitor progress, identify risks, & support directors in resolving challenges quickly.
    3. Ensure accurate, timely, and actionable reporting for all Client Services programs.
    4. Ensure alignment, consistency, & communication across all Client Services programs.
    5. Promote collaboration among directors & programs.
  4. Monitors and Strengthens Client Services Metrics and Performance (20%)
    1. Partner closely with R&A team to maintain consistency and reporting integrity.
    2. Oversee program KPIs, dashboards, and performance targets.

Are you the next Assistant Head of Client Services?
  • Bachelor's degree required in Business, Human Services Administration, Social Work or related field; Master's degree preferred.
  • Experience working in or partnering with regulated or clinical service environments strongly preferred.
  • 8-10+ years' experience in human services, healthcare, nonprofit, or multi-program service delivery environments preferred.
  • Experience operationalizing strategic plans and translating vision into executable workplans, timelines, and outcomes.
  • Demonstrated success leading cross-functional initiatives and driving organizational alignment.
  • Experience building and monitoring KPIs, dashboards, and performance metrics to improve outcomes.
  • Experience supporting or partnering closely with executive leadership.

Here's the Good Stuff...
  • Full-Time salaried position. Pay is determined by relevant experience, work history, education and internal equities.
  • Medical/ Dental/ Vision/ Short Term Disability/ Accident Insurance/ Hospital Indemnity Insurance/ Critical Illness/ ID Shield
  • Health Savings Account- CCFW contributes $110 per month.
  • 100% Company paid Long Term Disability
  • 100% Company paid Basic Life and AD&D Insurance
  • 16 paid Holidays (including being closed Christmas Eve through New Years Day)
  • Tiered PTO Accrual by tenure:
    • Vacation Time- 100 hours in your first year.
    • Sick Time- 48 hours in your first year.
  • 403(b) with employer match from day one- up to 6%
  • 3 weeks paid parental/critical illness leave
  • Employee Assistance Program
  • CCFW Participates in the Public Service Loan Forgiveness program (PSLF)
  • Mentorship Program
  • Wellness Program
  • Financial Coaching

I'm in...next steps.
We want to know more about you! Send us your resume and cover letter through the "Join our Team" tab on our website: www.catholiccharitiesfortworth.org. Select the job posting and click the "Apply now" button at the top right of the posting. Be sure to complete all fields so we know who to contact!
Due to the volume of responses, only qualified parties will be contacted. No phone calls, please. Catholic Charities Fort Worth is an equal-opportunity employer.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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