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Head Of Client Services Jobs (NOW HIRING)

Pavago

Head of Client Operations

Head of Client Operations (Cold Email, Client Success, Campaign Performance - Remote, U.S. Hours) About the Role We're hiring a Head of Client Operations to own everything that happens after a client ...

US Bank

Head of Client Coverage

New York, NY · On-site

The Global Investment Services (GIS) Head of Client Coverage is a senior executive responsible for setting and executing the client coverage, business development, and revenue growth strategy across ...

Project Expedition

Head of Client Experience

$80K - $90K/yr

Head of Client Experience Location: Remote (U.S. - excluding NY & CA) Compensation: $80,000 to $90 ... You'll help transform our already strong service into world-class, scalable support operations

Project Expedition

Head of Client Experience

$80K - $90K/yr

Head of Client Experience Location: Remote (U.S. - excluding NY & CA) Compensation: $80,000 to $90 ... You'll help transform our already strong service into world-class, scalable support operations

Symmetry

Head of Client Experience

Scottsdale, AZ

$100/hr

The Head of Client Experience will design and execute a vision of how best to serve and delight our ... services. Striking the right balance of technology and humanity, this role partners closely with ...

Passionfroot

Head of Client Deployment

New York, NY · On-site

$140K - $170K/yr

The Role We're hiring a Head of Client Deployment to lead the team that embeds with our most ... Have 6-10+ years in marketing, client services, or agency leadership * Have run or overseen creator ...

Project Expedition

Head of Client Experience

Manhattan, NY · Remote

$80K - $90K/yr

The Opportunity Project Expedition is looking for a tech-forward Head of Client Experience to help ... We don't believe in "automating customer service." We believe in augmenting our team with better ...

Project Expedition

Head of Client Experience

New York, NY · Remote

$80K - $100K/yr

The Opportunity Project Expedition is looking for a hands-on, AI-forward Head of Client Experience ... Our belief is simple: in travel, service cannot feel automated. Travel is emotional, time-sensitive ...

SupportFinity™

Head of Client Experience

Manhattan, NY · Remote

$80K - $90K/yr

The Opportunity Project Expedition is looking for a tech-forward Head of Client Experience to help ... We don't believe in "automating customer service." We believe in augmenting our team with better ...

SafeinHome

Be Seen First

Director of Client Services

Tempe, AZ · On-site

$160K/yr

As the Director of Client Services, you will manage all Client Services personnel and management, ensuring that SafeinHome provides high-quality service to our clients and that the company site is a ...

Premier Press

Director of Client Services

Portland, OR · On-site

Director of Client Services Classification: Full-Time, Exempt Salary: DOE Reports to: VP of Manufacturing Typical Schedule: Monday - Friday, 8am- 5pm Location: In-Office (no remote), 5000 N Basin ...

corpay

Director of Client Services

Louisville, KY · Remote

What We Need Corpay is currently looking to hire a Director of Client Services within our Client Services organization. This position falls under our Account Management team and is located in ...

Now CFO

Director of Client Services

Phoenix, AZ

This Director will manage a portfolio of client relationships, mentor and develop a team of ... Provide consulting services for clients, including accounting functions, reporting, forecasting ...

Now CFO

Director of Client Services

Phoenix, AZ · On-site

This Director will manage a portfolio of client relationships, mentor and develop a team of ... Provide consulting services for clients, including accounting functions, reporting, forecasting ...

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All JobsHead Of Client Services Jobs

Head Of Client Services information

See salary details

$38.5K

$90.9K

$163K

How much do head of client services jobs pay per year?

As of Jul 14, 2026, the average yearly pay for head of client services in the United States is $90,947.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,000.00 and $109,500.00 per year, depending on experience, location, and employer.

What is the highest paying job in customer service?

The highest paying roles in customer service are typically executive-level positions such as Vice President of Customer Service or Director of Client Services, which can earn six-figure salaries. These roles often require extensive experience, leadership skills, and knowledge of customer relationship management tools and strategies.

What are the key skills and qualifications needed to thrive as a Head Of Client Services, and why are they important?

To thrive as a Head Of Client Services, you need strong leadership, client relationship management, and strategic planning abilities, typically supported by a degree in business, marketing, or a related field. Familiarity with CRM platforms, project management tools, and data analytics software is highly beneficial. Exceptional communication, problem-solving, and team-building skills help you effectively manage client expectations and lead service teams. These skills ensure client satisfaction, drive business growth, and maintain long-term partnerships.

How much does a client services director make in the US?

A Client Services Director in the US typically earns between $90,000 and $180,000 annually, with the median salary around $130,000. Compensation varies based on industry, company size, experience, and location, and often includes bonuses and benefits.

How does the Head of Client Services typically collaborate with other departments to ensure client satisfaction?

The Head of Client Services works closely with teams such as sales, marketing, product development, and operations to deliver a seamless client experience. This role often serves as the bridge between clients and internal teams, communicating client feedback, setting service expectations, and coordinating responses to client needs. Regular cross-departmental meetings and collaborative problem-solving are essential for addressing challenges and ensuring that client requirements are met efficiently. Strong communication and relationship-building skills are crucial for successfully managing these collaborations.

What does a Head of Client Services do?

A Head of Client Services leads the client services team within an organization, ensuring excellent service delivery and strong client relationships. They oversee client onboarding, manage high-level client communications, and develop strategies to improve customer satisfaction and retention. This role often involves supervising account managers, analyzing client feedback, and collaborating with other departments to meet client needs. The Head of Client Services also plays a key role in resolving complex client issues and ensuring the team's performance aligns with organizational goals.

What kind of jobs in media bring in $150,000 a year?

In media, roles such as senior media director, executive producer, or media agency account director often earn $150,000 or more annually. These positions typically require extensive experience, strong leadership skills, and proficiency with industry tools like media planning software and analytics platforms.

What does a VP of client services make?

A VP of client services typically earns between $100,000 and $200,000 annually, depending on the industry, company size, and location. Compensation may also include bonuses, profit sharing, and benefits, reflecting senior management responsibilities in client relationship management and service delivery.
What cities are hiring for Head Of Client Services jobs? Cities with the most Head Of Client Services job openings:
What are the most commonly searched types of Of Client Services jobs? The most popular types of Of Client Services jobs are:
What states have the most Head Of Client Services jobs? States with the most job openings for Head Of Client Services jobs include:
Head Of Client Services jobs near you
Infographic showing various Head Of Client Services job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 83% Full Time, 11% Part Time, and 5% Contract. Highlights an 76% Physical, 2% Hybrid, and 22% Remote job distribution, with an average salary of $90,947 per year, or $43.7 per hour.

Head of Client Operations

Pavago

Remote

Full-time

Re-posted 4 days ago

Job description

Head of Client Operations (Cold Email, Client Success, Campaign Performance - Remote, U.S. Hours)
About the Role
We're hiring a Head of Client Operations to own everything that happens after a client signs - from campaign performance to retention and results.
This is a high-ownership role where you'll manage client relationships, optimize cold email campaigns, and ensure delivery quality at scale. You'll work directly with the founder, outreach team, and developers to keep campaigns performing and clients satisfied.
If you've operated in fast-growing startups, understand cold email and lead generation, and can take full accountability for outcomes - this role is for you.
Responsibilities
Client Relationship Ownership
  • Act as the primary point of contact for 20-30 active clients
  • Lead client check-ins, manage expectations, and handle ongoing requests
  • Proactively identify risks and prevent churn
  • Own client satisfaction, retention, and long-term success

Campaign Performance & Optimization
  • Diagnose and fix underperforming cold email campaigns
  • Troubleshoot deliverability issues, list quality, and low-converting copy
  • Review and QA campaigns before launch
  • Continuously optimize campaigns for performance and results

Processes, Systems & Documentation
  • Build and refine delivery processes and documentation
  • Create scalable playbooks and workflows
  • Track SLAs, client health metrics, and performance standards

Cross-Functional Collaboration
  • Work closely with developers on technical and infrastructure issues
  • Coordinate with the outreach team on execution and optimization
  • Report directly to the founder on client health, risks, and performance

Requirements
  • Experience leading client operations, account management, or delivery in a startup environment
  • Strong background in cold email, lead generation, or outbound campaigns
  • Hands-on expertise in:
    • Cold email strategy
    • Copywriting
    • Deliverability and inbox placement
    • Campaign optimization
  • Ability to personally write and improve campaign copy
  • Technical understanding of APIs, automations, and data workflows
  • Experience using AI tools for day-to-day operations and optimization
  • Strong problem-solving skills and ability to operate in fast-changing environments
  • Comfortable working remote with U.S. client time zones

Nice to Have
  • Experience in high-growth startups or early-stage companies
  • Experience managing multiple client accounts simultaneously
  • Familiarity with outreach tools and campaign infrastructure

Tools & Tech
  • Cold email platforms and outreach tools
  • CRM and campaign management tools
  • AI tools for content, analysis, and optimization
  • Automation tools and API integrations

Why Join
  • Own end-to-end client operations and campaign performance
  • Work directly with the founder in a high-impact leadership role
  • Operate in a fast-growing startup environment
  • Opportunity to build and scale systems, processes, and playbooks
  • Fully remote role with high ownership and autonomy

What Success Looks Like
  • High client retention and low churn
  • Strong campaign performance and deliverability outcomes
  • Consistent, high-quality client experience and satisfaction
  • Scalable and efficient delivery systems and processes

Apply Now
If you're a Head of Client Operations who can own client success, optimize campaigns, and drive results, we'd love to hear from you.
Apply now and help scale high-performing client operations in a fast-growing environment.

Apply