1

Manager Of Client Services Jobs (NOW HIRING)

Director, Client Services Programs We are seeking aDirectorto lead a high-performing, patient ... Provide leadership and direction to managers and staff, fostering a culture of accountability ...

The Director of Client Services is a driver of execution. This role is accountable for delivering a ... You are responsible for proactive management, driving accountability and operational execution at ...

Client Services Manager The Cassini Client Services Team are responsible for client onboarding and ... The primary function of this role is to provide excellentcustomer service and portray credibility ...

As a Security Client Services Manager, you'll be the trusted link between our clients and our ... If you're ready to make a meaningful impact and elevate the standard of client service, this is ...

As a Security Client Services Manager, you'll be the trusted link between our clients and our ... If you're ready to make a meaningful impact and elevate the standard of client service, this is ...

Primary role is to provide direction to the planning, management, and oversight of retail client ... The Company services a variety of trade channels including grocery, mass merchandise, specialty ...

Enabled by modern platforms and AI, you'll do the most meaningful work of your career and see your impact at scale. Details: The Client Services Manager functions as a key leader in successfully ...

Enabled by modern platforms and AI, you'll do the most meaningful work of your career and see your impact at scale. Details: The Client Services Manager functions as a key leader in successfully ...

Support management of master services agreements, ensuring agreements are current, compliant, and aligned with client relationships and business strategy. Qualifications * Bachelor's degree required ...

next page

Showing results 1-20

Manager Of Client Services information

See salary details

$35K

$70.3K

$127.5K

How much do manager of client services jobs pay per year?

As of Aug 4, 2026, the average yearly pay for manager of client services in the United States is $70,329.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,000.00 and $83,000.00 per year, depending on experience, location, and employer.

How does a manager of client services typically collaborate with other departments to enhance client satisfaction?

A Manager of Client Services frequently works cross-functionally, partnering with teams such as sales, operations, and product development to address client needs and resolve issues efficiently. They act as a bridge, communicating client feedback and expectations to internal stakeholders to ensure services meet or exceed standards. This collaborative environment not only helps in delivering tailored solutions but also fosters a culture of continuous improvement, directly contributing to higher client satisfaction and retention.

What are the key skills and qualifications needed to thrive as a manager of client services, and why are they important?

To thrive as a Manager Of Client Services, you need strong leadership abilities, client relationship management skills, and a background in business or communications, often supported by a relevant degree. Familiarity with CRM systems, project management tools, and customer service platforms is typically required. Exceptional communication, problem-solving, and conflict resolution skills help you stand out in this role. These competencies ensure effective team leadership, high client satisfaction, and the ability to resolve issues efficiently in a dynamic service environment.
What cities are hiring for Manager Of Client Services jobs? Cities with the most Manager Of Client Services job openings:
What are the most commonly searched types of Of Client Services jobs? The most popular types of Of Client Services jobs are:
What states have the most Manager Of Client Services jobs? States with the most job openings for Manager Of Client Services jobs include:
Infographic showing various Manager Of Client Services job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 79% Full Time, 13% Part Time, and 7% Contract. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution, with an average salary of $70,329 per year, or $33.8 per hour.

DIRECTOR OF CLIENT SERVICES

Corporate Environmental Risk

Atlanta, GA • On-site

Full-time

Posted 4 days ago


Job description

Director of Client ServicesPosition Summary

The Director of Client Services is a senior leadership position responsible for driving the company's growth through strategic business development, marketing, and client relationship management. This role develops and executes business development strategies, leads marketing and branding initiatives, oversees proposal and pursuit activities, and cultivates long-term relationships with clients and industry partners.

As a member of the Management Committee, the Director of Client Services collaborates with executive leadership, operations, and project teams to identify market opportunities, strengthen client engagement, and position the company for sustainable growth. The successful candidate will combine strategic thinking with hands-on leadership to support revenue growth, expand market presence, and enhance the company's reputation.

Essential ResponsibilitiesBusiness Development & Strategic Growth
  • Develop and implement the company's annual business development and marketing strategy aligned with corporate goals.
  • Identify, evaluate, and pursue new business opportunities across targeted markets and service lines.
  • Research market trends, client needs, and competitive activity to identify emerging opportunities.
  • Develop market penetration strategies and recommend new services, programs, or initiatives that support company growth.
  • Build and maintain strategic relationships with existing and prospective clients, industry partners, and key stakeholders.
  • Lead both internal and external business development activities to support revenue growth.
Marketing & Brand Management
  • Develop and manage the annual marketing plan and associated budget.
  • Lead corporate branding initiatives to strengthen market recognition and visibility.
  • Oversee marketing communications, digital marketing efforts, website content, and social media strategy.
  • Ensure consistency of the company's brand across all marketing and client-facing materials.
  • Coordinate participation in conferences, trade shows, professional organizations, and networking events.
Proposal & Pursuit Management
  • Direct the planning, coordination, and production of proposals, qualifications packages, presentations, and interview materials.
  • Establish proposal schedules, assign responsibilities, and ensure timely delivery of high-quality submissions.
  • Maintain quality assurance standards for all business development and marketing materials.
  • Oversee the maintenance of corporate marketing collateral, project profiles, resumes, and other business development resources.
Client Relationship Management
  • Develop strategies to strengthen client relationships and improve client satisfaction.
  • Monitor client engagement and identify opportunities for repeat business and strategic partnerships.
  • Maintain business development pipelines, pursuit tracking, and client relationship management systems.
  • Collaborate with project managers to ensure successful client engagement throughout the project lifecycle.
Leadership & Collaboration
  • Lead, mentor, and develop the business development and marketing team.
  • Foster collaboration between marketing, operations, and technical staff to support successful project pursuits.
  • Prepare business development forecasts and reports to support organizational planning and resource allocation.
  • Serve as a strategic advisor to executive leadership on market conditions, business opportunities, and growth initiatives.
Required Qualifications
  • Bachelor's degree in Marketing, Communications, Business Administration, Journalism, or a related field.
  • Minimum of 7 years of progressively responsible experience in business development, marketing, or client services, preferably within the engineering, environmental consulting, architecture, construction, or professional services industry.
  • Demonstrated success leading business development strategies that result in revenue growth and expanded market share.
  • Experience managing complex proposals, presentations, and client pursuits.
  • Strong understanding of government contracting and public-sector procurement processes is preferred.
  • Proven leadership experience managing teams and cross-functional initiatives.
Preferred Qualifications
  • Master's degree (MBA) preferred.
  • Project Management Professional (PMP) certification preferred.
  • Certified Professional Services Marketer (CPSM) or other marketing/business development certifications are a plus.
  • Active involvement in relevant professional organizations and industry associations.
Knowledge, Skills & Abilities
  • Strategic planning and business development expertise.
  • Strong leadership, coaching, and team development skills.
  • Excellent written, verbal, and presentation communication skills.
  • Exceptional relationship-building and networking abilities.
  • Strong project management and organizational skills with the ability to manage multiple priorities.
  • Experience with CRM systems, proposal management, and marketing analytics.
  • Proficiency in Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook.
  • Strong analytical, problem-solving, and decision-making skills.
Work Environment

This position is based in a professional office environment and routinely uses standard office technology and equipment. Regular travel is required to client meetings, project sites, industry conferences, and networking events.

Physical Requirements

The position requires extended periods of sitting, computer use, and occasional lifting of materials weighing up to 30 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Core Competencies
  • Strategic Leadership
  • Business Development
  • Client Relationship Management
  • Communication & Presentation
  • Collaboration & Teamwork
  • Project Management
  • Planning & Organization
  • Customer Focus
  • Innovation & Continuous Improvement
  • Problem Solving & Decision Making
  • Accountability & Integrity
  • Adaptability & Change Management

CORPORATE ENVIRONMENTAL RISK MANAGEMENT, L.L.C. is a Certified Drug-Free Workplace and Equal Employment Opportunity Employer that does not unlawfully discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth or related medical conditions), national origin, ancestry, age, and/or disability. C.E.R.M. will only employ those who are legally authorized to work in the U.S. Any offer of employment is conditional upon the successful completion of a background, credit check, and drug screen.