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Manager Of Client Services Jobs (NOW HIRING)

This position falls under our Lodging line of business and is located in Wichita, KS. In this role ... The Client Services Manager will help ensure that all teams within Corpay are working for the ...

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Utilize the ClickUp project management system for all portfolio-related tasks. Requirements: * Client-facing experience working at the crossroads of communications, design, and creative services ...

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Manager Of Client Services information

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$35K

$70.3K

$127.5K

How much do manager of client services jobs pay per year?

As of Jul 13, 2026, the average yearly pay for manager of client services in the United States is $70,329.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,000.00 and $83,000.00 per year, depending on experience, location, and employer.

Is a client service manager a good career?

A client service manager is a valuable role that involves overseeing client relationships, ensuring customer satisfaction, and coordinating with teams to meet client needs. It typically requires strong communication, problem-solving skills, and experience in customer service or management. The role offers opportunities for advancement and can be rewarding for those interested in leadership and client interaction.

What does a manager of client services do?

A manager of client services oversees client accounts, ensuring customer satisfaction and addressing their needs. They coordinate between clients and internal teams, manage service delivery, and often use CRM tools to track interactions and performance metrics.

How does a Manager of Client Services typically collaborate with other departments to enhance client satisfaction?

A Manager of Client Services frequently works cross-functionally, partnering with teams such as sales, operations, and product development to address client needs and resolve issues efficiently. They act as a bridge, communicating client feedback and expectations to internal stakeholders to ensure services meet or exceed standards. This collaborative environment not only helps in delivering tailored solutions but also fosters a culture of continuous improvement, directly contributing to higher client satisfaction and retention.

What are the salary expectations for customer service managers?

Customer service managers typically earn a median annual salary ranging from $50,000 to $80,000, depending on experience, industry, and location. Salaries can increase with additional skills such as team leadership, CRM software proficiency, and relevant certifications. Entry-level positions may start lower, while experienced managers in larger organizations can earn over $100,000 annually.

What is the highest paying job in customer service?

The highest paying roles in customer service are often managerial positions such as Director of Client Services or Customer Service Vice President, which can offer six-figure salaries. These roles typically require extensive experience, leadership skills, and knowledge of customer relationship management (CRM) tools.

What are the key skills and qualifications needed to thrive as a Manager Of Client Services, and why are they important?

To thrive as a Manager Of Client Services, you need strong leadership abilities, client relationship management skills, and a background in business or communications, often supported by a relevant degree. Familiarity with CRM systems, project management tools, and customer service platforms is typically required. Exceptional communication, problem-solving, and conflict resolution skills help you stand out in this role. These competencies ensure effective team leadership, high client satisfaction, and the ability to resolve issues efficiently in a dynamic service environment.
What cities are hiring for Manager Of Client Services jobs? Cities with the most Manager Of Client Services job openings:
What are the most commonly searched types of Of Client Services jobs? The most popular types of Of Client Services jobs are:
What states have the most Manager Of Client Services jobs? States with the most job openings for Manager Of Client Services jobs include:
Infographic showing various Manager Of Client Services job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 83% Full Time, 11% Part Time, and 5% Contract. Highlights an 76% Physical, 2% Hybrid, and 22% Remote job distribution, with an average salary of $70,329 per year, or $33.8 per hour.
Client Services Manager

Client Services Manager

Sonic Healthcare USA

Knoxville, TN • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 4 days ago

New


Sonic Healthcare USA rating

6.4

Company rating: 6.4 out of 10

Based on 27 frontline employees who took The Breakroom Quiz

86th of 105 rated laboratories


Job description

Job Functions, Duties, Responsibilities and Position Qualifications:

Multi-tasking is your middle name. You've got great typing skills, a passion for solving problems, and a way of explaining things that helps people feel valued. You're also looking for great benefits, the support of an all-star team, and an opportunity to grow your career.

Join our team of #HealthcareHeroes! Our mission is to advance the health and wellbeing of our communities as a leader in clinical laboratory solutions. Quality is in our DNA -- is it in yours?

This opportunity is:

Location: Knoxville, TN

Days: Monday - Friday

Hours: 8am-5pm

Full-time: Benefit Eligible

In this role, you will:

  • Manage/Lead the Client Services Team through field visits, site visits, problem solving, and acting as a liaison to laboratory management and operations.
  • Train Client Service Representatives in accepted client service processes to maintain customer satisfaction and grow sales.
  • Manage customer relationship functions through reports and evaluation.
  • Generate additional business for the company through site visits and consultation with clients to increase market share of existing products and services.
  • Be an effective communicator, value teamwork and being part of a team.
  • Have a track record of accountability and be results oriented.
  • Strong listening and interpersonal skills with the ability to build rapport.
  • Work closely with the Sales Team to provide timely, professional and courteous service to all AEL customers.
  • Analyze data and interpret sales and test volume trends.
  • Provide consistent touchpoints with the Client Services Team to include phone, email, meetings and one-on-one field visits.
  • Ensure the Client Services Team provides timely and accurate sales forecasts, activity, account updates, and reports via CRM system.
  • Observe competitor activities, gather and interpret product and market intelligence.
  • Interface with Regional Directors and Operations Managers to solve customer issues and develop plans and strategies for customer success.
  • Participate in workgroups with various internal departments for efficiency gains and problem/payer resolution.
  • Provide leadership and development to Client Service Representatives.
  • Facilitate development of team building, foster trust and respect, manage conflict resolution and maintain positive morale.
  • Other duties as assigned.

All you need is:

  • BS/BA degree or equivalent preferred. Strong background with related work experience will be considered.
  • Minimum of 1-2 years in client services/customer service; ]
  • Laboratory or medical billing preferred.
  • Must demonstrate an ability to work as part of team with good problem resolution skills and flexibility.
  • The ability to communicate effectively, orally and written.
  • Time management, analytical thinking, and computer skills are a must.
  • Candidates must have a valid driver's license and must be able to meet insurance company requirements.

We'll give you:

Appreciation for your work

A feeling of satisfaction that you've helped people

Opportunity to grow in your profession

Free lab services for you and your dependents

Work-life balance, including Paid Time Off and Paid Holidays

Competitive benefits including medical, dental, and vision insurance

Help saving for retirement, with a 401(k) plus a company match

A sense of belonging - we're a community!

Scheduled Weekly Hours:

40

Work Shift:

Job Category:

Sales

Company:

Sonic Healthcare USA is an equal opportunity employer that celebrates diversity and is committed to an inclusive workplace for all employees. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, age, national origin, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.


What Sonic Healthcare USA employees say

Pay

Benefits

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About Sonic Healthcare USA

Sourced by ZipRecruiter

Sonic Healthcare USA, based in Austin, TX, operates in the healthcare industry and provides a wide range of laboratory and diagnostic services. As a part of international medical diagnostics company Sonic Healthcare Limited, it was established with a vision to provide superior medical testing, undertaken by highly qualified staff using the most advanced medical technology. Sonic Healthcare’s consistent growth and achievements owe to their longstanding commitment to quality, integrity, and professionalism. Their services serve a crucial role in healthcare, contributing to patient care by providing precise and timely medical diagnosis.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Austin, TX, US

Year founded

2007

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