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Manager Of Client Services Jobs in Wisconsin (NOW HIRING)

WI · On-site

$90 - $100/hr

... managing client-facing teams * Experience leading both sales and customer service organizations ... of our organization. Apply today and help us continue serving others, serving each other, and ...

Client Services Specialist

Neenah, WI · On-site

$17.50 - $23.25/hr

Client Service; Account Management; Audit/Risk/Compliance Employment Type: Full-Time Work Options ... If you answered YES to any of those questions, then this could be the perfect opportunity for you!

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Manager Of Client Services information

See Wisconsin salary details

$35.3K

$71K

$128.7K

How much do manager of client services jobs pay per year?

As of Aug 25, 2026, the average yearly pay for manager of client services in Wisconsin is $70,987.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,500.00 and $83,800.00 per year, depending on experience, location, and employer.

How does a manager of client services typically collaborate with other departments to enhance client satisfaction?

A Manager of Client Services frequently works cross-functionally, partnering with teams such as sales, operations, and product development to address client needs and resolve issues efficiently. They act as a bridge, communicating client feedback and expectations to internal stakeholders to ensure services meet or exceed standards. This collaborative environment not only helps in delivering tailored solutions but also fosters a culture of continuous improvement, directly contributing to higher client satisfaction and retention.

What are the key skills and qualifications needed to thrive as a manager of client services, and why are they important?

To thrive as a Manager Of Client Services, you need strong leadership abilities, client relationship management skills, and a background in business or communications, often supported by a relevant degree. Familiarity with CRM systems, project management tools, and customer service platforms is typically required. Exceptional communication, problem-solving, and conflict resolution skills help you stand out in this role. These competencies ensure effective team leadership, high client satisfaction, and the ability to resolve issues efficiently in a dynamic service environment.

How to become a manager of client services?

To become a manager of client services, candidates typically need a bachelor's degree in business, marketing, or a related field, along with several years of experience in customer service or account management. Developing strong communication, leadership, and problem-solving skills is essential, and gaining certifications such as Certified Customer Service Manager (CCSM) can enhance prospects. Progression often involves demonstrating leadership abilities and understanding client needs to oversee teams and improve service delivery.

What does a manager of client services do?

A manager of client services oversees client accounts, ensuring customer satisfaction and retention. They coordinate between clients and internal teams, address issues, and develop strategies to improve service delivery, often using CRM tools and maintaining strong communication skills.

What are the most commonly searched types of Of Client Services jobs in Wisconsin?

The most popular types of Of Client Services jobs in Wisconsin are:

What cities in Wisconsin are hiring for Manager Of Client Services jobs?

Cities in Wisconsin with the most Manager Of Client Services job openings:

Infographic showing various Manager Of Client Services job openings in Wisconsin as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 15% Part Time, and 3% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $70,987 per year, or $34.1 per hour.

Supervisor of Client Service

Annex Wealth Management LLC

Delafield, WI • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 18 days ago


Job description

Description


Are you excited by a role that lets you lead with influence and contribute directly as a player-coach?

About the Role 

The Supervisor of Client Service is a true player-coach who leads the team while actively working alongside them to deliver an exceptional client experience. This role blends hands-on client service with coaching, training, and elevating team performance, ensuring smooth operations and strong cross-department collaboration. By modeling best practices, guiding day-to-day execution, and fostering clear communication, the Supervisor strengthens the team, drives goals forward, and enhances the firm's overall success.  


Key Responsibilities 

  • Elevate Client Service Experience: Provide expert guidance, coaching, and development to the Client Service team. 
  • Optimize Team Performance: Oversee employee development through coaching, evaluating performance, and managing overall team dynamics to optimize productivity and morale. 
  • Proactive Problem-Solving: Proactively identify opportunities for the team to be enhanced, new offerings/processes, and troubleshooting. 
  • Operational Efficiency: Maintain high standards of compliance and operational efficiency, owning deadlines and assisting others with theirs. 
  • Process Development & Coordination: Coordinate training and training materials, facilitate escalation and problem-solving, and lead projects and team initiatives. 
  • Interdepartmental Collaboration: Understand interdepartmental connections and downstream impact, fostering strong collaboration with other team leaders to impact team members and enhance performance/relationships. 
  • Communication & Leadership: Exhibit a high level of communication competency with internal and external groups, structure complex communication messages, influence others to achieve team goals, and coach/mentor others within the immediate team. 
  • Talent Management: Have HR/personnel responsibilities including assisting with growth plans, training, goal setting, and individual team growth plans for direct reports. 
  • Accountability: Personal responsibility for overdue tasks at or below team average; responsible for the successful execution of the Client Service Management function for assigned direct reports in all facets of the role, including all HR functions (e.g., attendance, communication, team collaboration, and attitude/morale). 


Who We Are 

At Annex Wealth Management, our values aren't just words - they guide how we work every day: 

  • Knowledge 
  • Accountability 
  • Integrity 
  • Courage 
  • Respect 
  • Ownership 

Does this resonate with you? We're looking for positive, talented individuals who naturally embody these principles in their work and interactions. If you're ready to join a culture where these values are the foundation of everything we do, we'd love to hear from you.


Annex Wealth Management - Know the Difference 

Are you in search of an employer that prioritizes a positive culture and encourages outstanding teamwork? 'Know the Difference' applies to our employees too. We are a proud seven-time recipient of the Milwaukee Journal Sentinel's Top Workplaces Award. Our employees list our vibrant culture and engaged teams as two of our best features!  


Annex Wealth Management is a privately held, full-service advisory and wealth management firm acting as a fiduciary for individuals, families, and businesses. Our team approach means our clients consistently interact with a group of experienced professionals boasting key credentials, certifications, and achievements in investment, tax, insurance, estate planning, and more. 


Communication and Education are key to Annex Wealth Management's growth. Check us out on YouTube, our multiple podcasts, "Money Talk" on WTMJ; "The Investment Show" on WISN; and "The Annex Wealth Management Show" on WHBY and WFSX. 


Requirements

What You'll Need to Succeed 

  • Leadership & Coaching Experience: Proven ability to provide expert guidance, coaching, and development to a team. 
  • Communication Mastery: High level of communication competency with internal and external groups; ability to structure complex communication messages. 
  • Problem-Solving & Innovation: Proactive identification of opportunities for enhancement, new offerings/processes, and troubleshooting; takes initiative on new ideas. 
  • Organizational Skills & Accountability: Ability to manage deadlines, assist others, and maintain personal responsibility for tasks. 
  • Interpersonal Skills: Strong ability to influence others, foster collaboration, and manage team dynamics. 
  • Talent Development Focus: Experience in overseeing employee development, evaluating performance, and managing HR/personnel responsibilities. 
  • Adaptability: Identifies and proposes strategies to problems impacting the team and gets buy-in on solutions. 
  • Professionalism: Ensures decisions are communicated at the right time to the right people in the right format. 

Comprehensive Benefits 

We deeply value your leadership, talent, time, and commitment. In return, we offer a total rewards package designed to recognize and appreciate your contributions.  

This includes a comprehensive suite of: 

  • Benefits: Our benefits package includes medical, dental, and vision insurance, as well as a 401(k) plan to help you secure your financial future 
  • Life & Disability Insurance 
  • Paid Time Off (PTO) 
  • 401(k) Retirement Plan: Build your future with our 401(k) plan and employer contribution  
  • Company Events: We believe in celebrating wins and creating connections - whether it's through get togethers, our Annual Picnic, or company milestones 
  • Paid parental leave
  • 8.5 Paid Holidays
  • Opportunities for professional growth and development 
  • Summer hours 

We are committed to providing an environment where you can thrive and achieve your full potential. 

Equal Employment Opportunity: Annex Wealth Management is an equal opportunity employer. We are committed to providing a work environment free from discrimination and harassment. All employment decisions are based on qualifications, merit, and business needs. We do not discriminate based on race, color, religion, national origin, sex, age, disability, genetic information, or any other protected status. We encourage applicants of all backgrounds to apply.