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Director Client Relations Jobs in Indiana (NOW HIRING)

As a Director, you will set the strategic direction and lead business development efforts, making ... level client relations. You will translate vision into action, inspiring others to follow and ...

As a Director, you will set the strategic direction and lead business development efforts, making ... You will maintain executive-level client relations, translating vision into actionable strategies ...

They are proactive, take initiative without waiting to be directed, anticipate client and team ... Master and utilize PR tools such as Muck Rack. * Seek opportunities for partnerships, sponsorships ...

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Director Client Relations information

See Indiana salary details

$50K

$139K

$235K

How much do director client relations jobs pay per year?

As of Aug 29, 2026, the average yearly pay for director client relations in Indiana is $139,037.00, according to ZipRecruiter salary data. Most workers in this role earn between $94,700.00 and $185,600.00 per year, depending on experience, location, and employer.

What is a director client relations?

A Director of Client Relations is responsible for managing and enhancing relationships with a company's clients to ensure satisfaction, retention, and business growth. They develop client engagement strategies, address concerns, and collaborate with internal teams to improve service delivery. This role typically involves analyzing client needs, overseeing account management, and identifying opportunities for upselling or cross-selling. Strong communication, problem-solving, and leadership skills are essential in maintaining long-term client partnerships.

What are the key skills and qualifications needed to thrive as a director client relations?

To thrive as a Director Client Relations, you need expertise in client management, strategic account planning, and a strong background in business or a related field, often supported by a bachelor’s or master’s degree. Familiarity with CRM software (such as Salesforce), data analytics tools, and client feedback systems is typically expected. Outstanding leadership, negotiation, and interpersonal communication skills help you foster long-term client partnerships and navigate complex issues. These capabilities are crucial for ensuring client satisfaction, retaining key accounts, and driving overall business growth.

What are some common challenges faced by directors of client relations, and how are they addressed?

Directors of Client Relations often face challenges such as managing conflicting client expectations, aligning internal teams with client needs, and handling escalations efficiently. These challenges are usually addressed by building strong communication channels, proactively identifying potential issues, and developing tailored solutions in partnership with both clients and internal stakeholders. Regular client check-ins, clear documentation, and continuous feedback loops help prevent misunderstandings and ensure high levels of satisfaction. Adaptability and solution-oriented thinking are essential for overcoming obstacles and maintaining trusting client relationships.

What are the most commonly searched types of Client Relations jobs in Indiana?

The most popular types of Client Relations jobs in Indiana are:

What are popular job titles related to Director Client Relations jobs in Indiana?

For Director Client Relations jobs in Indiana, the most frequently searched job titles are:

What cities in Indiana are hiring for Director Client Relations jobs?

Cities in Indiana with the most Director Client Relations job openings:

Infographic showing various Director Client Relations job openings in Indiana as of August 2026, with employment types broken down into 87% Full Time, 9% Part Time, and 4% Contract. Highlights an 62% Physical, 4% Hybrid, and 34% Remote job distribution, with an average salary of $139,037 per year, or $66.8 per hour.

Employee Relations Associate

Indianapolis, IN • On-site


Indiana University Health
Hospitals • 10K+ employees

7.2

Company rating: 7.2 out of 10

Based on 466 frontline employees who took The Breakroom Quiz

344th of 895 rated healthcare providers

People enjoy working here

Good employer

Recommended by students


$38K - $47K/yr

Full-time

Posted 12 days ago


Job description

Employee Relations Associate

Our leaders shape strategic initiatives, develop passionate teams, and work to improve health outcomes. They advance our mission and exemplify excellence, compassion, teamwork and purpose in all that they doIndiana University Health is seeking individuals who embody these values to join our Employee Relations team in the role of Employee Relations Associate.

Description

The Employee Relations (ER) Associate provides a broad range of professional employee relations activities including but not limited to employee consulting, conflict resolution, policy interpretation and triage high level employee relations concerns to the appropriate ER Investigator. Interacts with all levels of leadership regarding coaching, legal compliance, and discipline. Works with a great deal of independent discretion in decision making and execution of responsibilities while maintaining a high level of confidentiality.  Works closely with the broader Employee Relations team and regional HR teams to consistently deliver high quality customer service to customers and provide professional representation of the department. Additional responsibilities may include, collaborating and communicating with team members to understand their concerns, counseling and providing guidance and support to the team members and resolving their issues, understand company policies and procedures, aides communication between leaders and team members and resolving issues, and ensuring the company's policies are kept up to date and in line with industry best practices.

Key Relationships

Reports to: Employee Relations Manager

Direct Reports: None

Candidate Qualifications

Candidates for the position will be evaluated according to the following criteria and competencies.

  • Bachelor's Degree preferred.
  • 2-5+ years of proven work experience in Human Resources.
  • 1-3 years of employee relations experience strongly preferred.
  • Knowledge of employment law (e.g. FLSA; COBRA; ADA; FMLA; etc.).
  • Outstanding interpersonal skills.
  • Exceptional written and verbal communication.
  • Ability to analyze data and provide insights for improvement.
  • Excellent organizational skills and attention to detail.
  • Strong problem-solving ability.

Indiana University Health is unlike any other healthcare system and we're looking for team members who share the things that matter most to us. IU Health leaders play a crucial role in advancing the mission of our organization and inspiring teams to make a meaningful difference in the lives of patients. As one of Indiana's largest employers and the most comprehensive medical system in the state, our vision is to lead the transformation of healthcare through quality, innovation and education, and make Indiana one of the nation's healthiest states.

IU Health is the largest health system in Indiana with nearly 40,000 team members, 15 hospitals and $8.64 billion in operating revenue. The system's programs in cancer, cardiovascular, neuroscience, orthopedics, pediatrics and transplants have received national recognition for quality patient care.  IU Health, in partnership with the Indiana University School of Medicine, bring together highly skilled physicians, researchers, and educators into close collaboration to provide world-class care for children and adults and improve the health of patients and communities across Indiana. 

Indiana University Health is dedicated to a fair hiring process and is committed to equal opportunity and nondiscrimination for all individuals, regardless of age, color, disability, ethnicity, marital status, national origin, race, religion, gender identity, expression, sexual orientation, or veteran status.



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