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Client Relationship Manager Jobs in Indiana (NOW HIRING)

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Client Relationship Manager information

See Indiana salary details

$27.6K

$54.6K

$93.3K

How much do client relationship manager jobs pay per year?

As of Jul 3, 2026, the average yearly pay for client relationship manager in Indiana is $54,604.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,400.00 and $61,900.00 per year, depending on experience, location, and employer.

What is the difference between Client Relationship Manager vs Account Executive?

AspectClient Relationship ManagerAccount Executive
Primary FocusMaintaining and strengthening client relationshipsAcquiring new clients and closing sales
Work EnvironmentOngoing client support, account managementSales meetings, prospecting, negotiations
Required SkillsCommunication, relationship-building, customer serviceSales techniques, negotiation, product knowledge
Industry UsageCustomer service, consulting, financeSales, marketing, advertising

While both roles involve client interaction, the Client Relationship Manager focuses on nurturing existing accounts, whereas the Account Executive primarily aims to acquire new clients and drive sales. Understanding these differences helps organizations assign the right responsibilities and candidates for each position.

How does a Client Relationship Manager typically collaborate with sales and account management teams?

As a Client Relationship Manager, you frequently act as a bridge between clients and internal teams such as sales and account management. You'll participate in regular strategy sessions, share client feedback, and help develop tailored solutions that address client needs while supporting business goals. Effective collaboration often involves joint meetings, coordinating on proposals or renewals, and ensuring seamless communication to deliver a consistent and positive client experience. This cross-functional teamwork is essential for both client satisfaction and long-term retention.

What are the key skills and qualifications needed to thrive as a Client Relationship Manager, and why are they important?

To thrive as a Client Relationship Manager, you need a solid background in account management, customer service, and business communication, often supported by a bachelor's degree in business or a related field. Familiarity with CRM software like Salesforce and proficiency in data analysis tools are typically required. Outstanding interpersonal skills, problem-solving abilities, and emotional intelligence set top performers apart in this role. These skills are crucial for building strong client partnerships, ensuring customer satisfaction, and driving business growth.

What does a Client Relationship Manager do?

A Client Relationship Manager is responsible for maintaining and strengthening relationships with clients to ensure satisfaction and loyalty. They communicate regularly with clients, address concerns, and identify opportunities for account growth, often using CRM software. The role requires strong communication skills, problem-solving abilities, and a good understanding of the company's products or services.

Is an RM role stressful?

A Client Relationship Manager role can be stressful due to managing client expectations, meeting sales or service targets, and handling complex issues. The workload and client demands often require strong communication, organization, and problem-solving skills, which can contribute to job pressure.

What Is a Client Relationship Manager?

A client relationship manager oversees the relations between a company and its clients. As a client relationship manager, your job duties involve establishing new relationships, maintaining current relationships, and developing strategies to enhance all communications. You often manage client services and help resolve all client complaints. You mostly communicate with clients by phone or email but are sometimes required to meet with them in person. Companies in almost all industries hire client relationship managers. It’s important to have some work experience in the organization’s specific industry.

How much is the salary of a relationship manager?

The salary of a Client Relationship Manager typically ranges from $50,000 to $100,000 annually, depending on experience, industry, and location. Senior or specialized managers may earn higher compensation, often supplemented with bonuses and benefits.

What is the role of a Client Relationship Manager?

A Client Relationship Manager is responsible for building and maintaining strong relationships with clients to ensure satisfaction and loyalty. They address client needs, resolve issues, and identify opportunities for account growth, often using CRM software and communication skills. The role requires understanding client businesses and coordinating with internal teams to deliver tailored solutions.
What are the most commonly searched types of Client Relationship jobs in Indiana? The most popular types of Client Relationship jobs in Indiana are:
What are popular job titles related to Client Relationship Manager jobs in Indiana? For Client Relationship Manager jobs in Indiana, the most frequently searched job titles are:
What cities in Indiana are hiring for Client Relationship Manager jobs? Cities in Indiana with the most Client Relationship Manager job openings:
Infographic showing various Client Relationship Manager job openings in Indiana as of June 2026, with employment types broken down into 90% Full Time, 7% Part Time, 1% Temporary, and 2% Contract. Highlights an 67% Physical, 3% Hybrid, and 30% Remote job distribution, with an average salary of $54,604 per year, or $26.3 per hour.

Relationship & Client Support Manager

CX Institutional LLC

Auburn, IN • On-site

Full-time

Posted 28 days ago

Be an early applicant


Job description

Purpose:

The Relationship and Client Support Manager leads the client support and audit team and acts as a liaison between the client-facing advisory teams and the platform operations team. The client support and audit team is responsible for ensuring the timely and accurate creation of new accounts and maintenance of existing accounts. The Manager will be held accountable for: 1) setting a high standard for responsiveness to requests, 2) ensuring accuracy of deliverables and minimizing errors, and 3) adhering to information security standards.

Responsibilities:

  • Build and manage a high-functioning Client Support Team with a core focus on Operational Excellence in account creation, maintenance and auditing.
  • Work closely with Regional Managers and Advisors as the primary operational and relationship resource to ensure seamless client experiences.
  • Provide strategic insight into the development of efficiencies targeted at maximizing productivity per employee and value-add from existing systems, processes, and personnel.
  • Work closely with key Subject Matter Experts (SMEs) to ensure consistency and accuracy and measure productivity improvements to core processes.
  • Lead and provide timely solutions to client support and audit issues utilizing Root Cause Analysis processes and Just Culture principles.
  • Prepare and present deliverables to departmental directors and other team members, as requested
  • Oversee the hiring, training, professional development including compensation progression, of all personnel within the Client Support and Audit Team.
  • Support the partner integration process through efficient digital paperwork preparation and processing by adherence to the new client core process for clients, onboarding advisors, and outside firms.
  • Oversee and structure regular audits tied to the investment and trading platform and oversee continuous improvements and firmwide understanding.
  • Work closely with department directors including Information Technology, Partner Integration, Portfolio Management and Human Resources.
  • Develop, lead, and manage critical projects via team of analysts
  • Comply with company-wide policies and SEC regulations

Knowledge, Skills and Abilities:

  • Ability to quickly develop rapport and build trusting relationships.
  • Proven success at holding others accountable to accomplishing time-based objectives.
  • Effectively present and communicate material in a manner that is compelling, creditable, & easily understood.
  • Project management skills and ability to manage and maintain core processes.
  • Excellent verbal and written communication skills
  • Understanding of complex transactions and financial models
  • Self-driven, independent, adaptable, and creative problem-solving
  • Proficient in Microsoft Office suite
  • Series 65 (preferred)

Education and Experience:

  • Bachelor's degree in business or related field preferred
  • 5+ years of managing support service or related professionals

Equipment Used:

  • Standard office equipment
  • CRM software (Salesforce)
  • UMA Platform (Orion)
  • Microsoft Office Suite
  • Cloud-based storage software
  • Video conferencing software - Zoom
  • Expense reporting software

Hours:

  • Monday through Friday; 8 AM to 5 PM
  • Periodic travel will be required.
  • Periodic work outside of regular business hours will be required.