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Client Services Manager Jobs in Indiana (NOW HIRING)

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Client Service Supervisor

Greenwood, IN · On-site

Our goal is to provide quality services to help clients live as independently as possible. Help at ... Building and maintaining relationships with clients, family members, caregivers, case managers, and ...

EVERENCE SERVICES,

Client Services Representative

Goshen, IN · On-site

$14.25 - $19.25/hr

Become proficient in using the Everence client database system (CRM) to effectively manage ongoing ... Prepare applications and service request forms using an automated forms system (LaserApp, DocuPace)

EVERENCE SERVICES,

Client Services Representative

Goshen, IN · On-site

$14.25 - $19.50/hr

Become proficient in using the Everence client database system (CRM) to effectively manage ongoing ... Prepare applications and service request forms using an automated forms system (LaserApp, DocuPace)

SS&C

Client Services Analyst I

Evansville, IN · Hybrid

Manage Multiple Priorities:Handle multiple client requests simultaneously while maintaining high levels of accuracy, responsiveness, and satisfaction. * Contribute to Continuous Improvement:

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All JobsClient Services JobsClient Services Manager JobsClient Services Manager Jobs in Indiana

Client Services Manager information

See Indiana salary details

$33.3K

$66.9K

$121.3K

How much do client services manager jobs pay per year?

As of Sep 13, 2026, the average yearly pay for client services manager in Indiana is $66,923.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,600.00 and $79,000.00 per year, depending on experience, location, and employer.

What is a client services manager?

A client services manager ensures that a customer is satisfied with the products and services they receive from the company. As a client services manager, you are an employee of the business, but you and your department act as representatives for the customer. You are the supervisor of a larger customer service staff, so you also have job duties pertaining to employee training and ensuring that the department meets all company procedures and policies. Qualifications for a career as a client services manager include experience in customer service and excellent management skills.

What does a client services manager do?

A Client Services Manager is responsible for overseeing and improving the experience of clients within a company. They act as the main point of contact for clients, ensuring their needs are met and issues are resolved promptly. Their duties often include managing client accounts, coordinating with internal teams, developing relationships, and working to increase client satisfaction and retention. They may also analyze client feedback to improve services and help grow the business.

What are the key skills and qualifications needed to thrive as a client services manager, and why are they important?

To thrive as a Client Services Manager, you need strong client relationship management, problem-solving abilities, and a background in business or a related field. Familiarity with customer relationship management (CRM) software, project management tools, and occasionally relevant certifications like PMP or ITIL are valuable. Exceptional communication, leadership, and conflict resolution skills set outstanding professionals apart in this role. These competencies are essential to ensure client satisfaction, strengthen long-term partnerships, and drive business growth.

What are some common challenges faced by client services managers, and how can they be addressed?

Client Services Managers often encounter challenges such as balancing multiple client needs, managing expectations, and ensuring consistent communication between clients and internal teams. To address these challenges, it's important to develop strong organizational skills, set clear boundaries and expectations from the outset, and maintain proactive communication. Regular status meetings and transparent reporting can help build trust with clients and foster effective collaboration with your team.

What is the difference between Client Services Manager vs Account Executive?

AspectClient Services ManagerAccount Executive
Primary RoleOversees client relationships, ensures satisfaction, manages service deliveryGenerates new business, manages client accounts, closes sales
Required SkillsCustomer service, communication, project managementSales, negotiation, relationship building
Work EnvironmentClient-facing, service-oriented, team collaborationSales-focused, client meetings, prospecting
Common CertificationsCustomer service certifications, CRM trainingSales certifications, CRM training

The main difference is that a Client Services Manager focuses on maintaining and enhancing existing client relationships and ensuring service quality, while an Account Executive primarily works on acquiring new clients and closing sales. Both roles require strong communication skills and familiarity with CRM tools, but their core objectives differ—service retention versus new business development.

More about Client Services Manager jobs

What are the most commonly searched types of Client Services jobs in Indiana?

The most popular types of Client Services jobs in Indiana are:

What are popular job titles related to Client Services Manager jobs in Indiana?

For Client Services Manager jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Client Services Manager jobs in Indiana look for?

The top searched job categories for Client Services Manager jobs in Indiana are:

What cities in Indiana are hiring for Client Services Manager jobs?

Cities in Indiana with the most Client Services Manager job openings:

Client Services Manager jobs near you
Infographic showing various Client Services Manager job openings in Indiana as of September 2026, with employment types broken down into 80% Full Time, and 20% Temporary. Highlights an 100% In-person job distribution, with an average salary of $66,923 per year, or $32.2 per hour.

Client Services Manager

Fort Wayne, IN

BAYADA Home Health Care
Health Care and Social Assistance • 10K+ employees
Learn more about BAYADA Home Health Careexternal

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 9 days ago

Bayada Home Health Care rating

6.9

Company rating: 6.9 out of 10

Based on 254 frontline employees who took The Breakroom Quiz

Job description

Client Services Manager – Home Care

BAYADA Home Health Care has an immediate opening for a Client Services Manager in our Fort Wayne, Indiana office.

As a Client Services Manager, you will oversee the coordination of client services, manage scheduling and staffing needs, build strong relationships with clients and referral partners, and contribute to the continued growth and success of the office. This position offers excellent opportunities for professional development and career advancement within a nationally recognized healthcare organization.

Responsibilities:
  • Deliver exceptional customer service and ensure high-quality home care services for clients
  • Manage the coordination of client care and address emergent scheduling needs
  • Maintain and grow your assigned caseload through relationship-building and outstanding service
  • Develop and nurture relationships with clients, referral sources, payors, and community organizations
  • Foster strong communication and collaboration among office and field staff
  • Partner with Clinical Managers to provide support, supervision, and guidance to field employees
  • Assist in maintaining compliance with company policies and quality standards
  • Contribute to office growth initiatives and operational excellence
Qualifications:
  • Bachelor's degree required
  • Previous medical office, healthcare, or home care experience preferred
  • Prior supervisory or leadership experience is a plus
  • Strong desire for professional growth and career advancement
  • Excellent communication, organizational, and interpersonal skills
  • Ability to manage multiple priorities in a fast-paced environment
BAYADA Offers:
  • Comprehensive medical, dental, prescription, and vision insurance
  • Generous paid time off
  • Tuition reimbursement opportunities
  • 401(k) with company match
  • Ongoing training and professional development
  • Career advancement opportunities within a growing organization

#LI-RX

#JoinBAYADA-RX

As an accredited, regulated, certified, and licensed home health care provider, BAYADA complies with all state/local mandates.

BAYADA is celebrating 50 years of compassion, excellence, and reliability. Learn more about our 50th anniversary celebration and how you can join in here.

BAYADA Home Health Care, Inc., and its associated entities and joint venture partners, are Equal Opportunity Employers. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other similarly protected status in accordance with federal, state and local laws. Hence, we strongly encourage applications from people with these identities or who are members of other marginalized communities.

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About Bayada Home Healthcare

Sourced by ZipRecruiter

BAYADA has a special purpose: to help people of all ages have a safe home life with comfort, independence, and dignity. We believe our clients and their families deserve the highest quality home health care delivered with compassion, excellence, and reliability - our core values, affording them the opportunity to remain at home and receive the medical care required.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Moorestown, NJ, US

Year founded

1975

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