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Client Services Manager Jobs in Indiana (NOW HIRING)

PinnaclePartners

VP Client Services

Indianapolis, IN

$120K - $160K/yr

VP Client Services Indianapolis, IN - North Compensation: $120-160K Direct Hire This role owns the ... Minimum of 5 years managing Directors and/or large teams. Proven success scaling services in high ...

SS&C

Client Services Analyst I

Evansville, IN · Hybrid

Manage Multiple Priorities:Handle multiple client requests simultaneously while maintaining high levels of accuracy, responsiveness, and satisfaction. * Contribute to Continuous Improvement:

Colliers

Client Services Coordinator

Indianapolis, IN · On-site

$17.50 - $23.50/hr

In this position, you will be supporting marketing, operational duties and transactional management ... client meetings * Process executed lease/amendment paperwork, create vouchers, collect pertinent ...

Colliers

Client Services Coordinator

Indianapolis, IN · On-site

$17.50 - $23.50/hr

In this position, you will be supporting marketing, operational duties and transactional management ... client meetings * Process executed lease/amendment paperwork, create vouchers, collect pertinent ...

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All JobsClient Services JobsClient Services Manager JobsClient Services Manager Jobs in Indiana

Client Services Manager information

See Indiana salary details

$33.3K

$66.9K

$121.3K

How much do client services manager jobs pay per year?

As of Jul 13, 2026, the average yearly pay for client services manager in Indiana is $66,923.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,600.00 and $79,000.00 per year, depending on experience, location, and employer.

What is the highest paying job in customer service?

The highest paying roles in customer service are often senior management positions such as Customer Service Director or Vice President of Customer Experience, which can earn six-figure salaries. These roles typically require extensive experience, leadership skills, and knowledge of customer relationship management (CRM) tools.

What are the salary expectations for customer service managers?

Customer Service Managers typically earn a median annual salary ranging from $50,000 to $80,000, depending on experience, location, and industry. Salaries can increase with additional certifications, leadership skills, and managing larger teams or complex accounts.

What is the role of a client service manager?

A client service manager oversees client relationships, ensuring customer satisfaction and addressing their needs. They coordinate with internal teams, manage service delivery, and often use CRM tools to track interactions and performance metrics.

What is the difference between Client Services Manager vs Account Executive?

AspectClient Services ManagerAccount Executive
Primary RoleOversees client relationships, ensures satisfaction, manages service deliveryGenerates new business, manages client accounts, closes sales
Required SkillsCustomer service, communication, project managementSales, negotiation, relationship building
Work EnvironmentClient-facing, service-oriented, team collaborationSales-focused, client meetings, prospecting
Common CertificationsCustomer service certifications, CRM trainingSales certifications, CRM training

The main difference is that a Client Services Manager focuses on maintaining and enhancing existing client relationships and ensuring service quality, while an Account Executive primarily works on acquiring new clients and closing sales. Both roles require strong communication skills and familiarity with CRM tools, but their core objectives differ—service retention versus new business development.

What does a Client Services Manager do?

A Client Services Manager is responsible for overseeing and improving the experience of clients within a company. They act as the main point of contact for clients, ensuring their needs are met and issues are resolved promptly. Their duties often include managing client accounts, coordinating with internal teams, developing relationships, and working to increase client satisfaction and retention. They may also analyze client feedback to improve services and help grow the business.

What are some common challenges faced by Client Services Managers, and how can they be addressed?

Client Services Managers often encounter challenges such as balancing multiple client needs, managing expectations, and ensuring consistent communication between clients and internal teams. To address these challenges, it's important to develop strong organizational skills, set clear boundaries and expectations from the outset, and maintain proactive communication. Regular status meetings and transparent reporting can help build trust with clients and foster effective collaboration with your team.

What are the key skills and qualifications needed to thrive as a Client Services Manager, and why are they important?

To thrive as a Client Services Manager, you need strong client relationship management, problem-solving abilities, and a background in business or a related field. Familiarity with customer relationship management (CRM) software, project management tools, and occasionally relevant certifications like PMP or ITIL are valuable. Exceptional communication, leadership, and conflict resolution skills set outstanding professionals apart in this role. These competencies are essential to ensure client satisfaction, strengthen long-term partnerships, and drive business growth.

Is a client service manager a good career?

A client services manager is a valuable role that involves overseeing client relationships, ensuring customer satisfaction, and coordinating with internal teams. It typically requires strong communication, problem-solving skills, and experience in customer service or sales. The career offers opportunities for advancement into senior management and can be stable with demand across various industries.

What Is a Client Services Manager?

A client services manager ensures that a customer is satisfied with the products and services they receive from the company. As a client services manager, you are an employee of the business, but you and your department act as representatives for the customer. You are the supervisor of a larger customer service staff, so you also have job duties pertaining to employee training and ensuring that the department meets all company procedures and policies. Qualifications for a career as a client services manager include experience in customer service and excellent management skills.

More about Client Services Manager jobs
What are the most commonly searched types of Client Services jobs in Indiana? The most popular types of Client Services jobs in Indiana are:
What are popular job titles related to Client Services Manager jobs in Indiana? For Client Services Manager jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Client Services Manager jobs in Indiana look for? The top searched job categories for Client Services Manager jobs in Indiana are:
What cities in Indiana are hiring for Client Services Manager jobs? Cities in Indiana with the most Client Services Manager job openings:
Client Services Manager jobs near you
Infographic showing various Client Services Manager job openings in Indiana as of July 2026, with employment types broken down into 1% As Needed, 81% Full Time, 14% Part Time, and 4% Contract. Highlights an 76% Physical, 2% Hybrid, and 22% Remote job distribution, with an average salary of $66,923 per year, or $32.2 per hour.
Client Services Manager

Client Services Manager

BAYADA Home Health Care

Fort Wayne, IN

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 7 days ago

Bayada Home Health Care rating

6.9

Company rating: 6.9 out of 10

Based on 233 frontline employees who took The Breakroom Quiz

446th of 882 rated healthcare providers

Job description

BAYADA Home Health Care is seeking a Client Services Manager in our Fort Wayne, IN Home Health Office.

Exciting opportunity to join a new BAYADA office opening in September!

If you are looking for an exciting career opportunity in a growing industry, a Client Services Manager could be the position for you. BAYADA believes that our clients and their families deserve home health care delivered with compassion, excellence, and reliability. We want you to apply your energy and skills in this dynamic, entrepreneurial environment and become an integral part of a caring, professional team that is instrumental in providing the highest quality care to our clients.

Responsibilities for a Client Services Manager:

  • Provide superior customer service and quality home care
  • Focus on managing coordination of client services and emergent scheduling issues
  • Manage your Client Services Manager caseload while proactively growing it
  • Build lasting relationships with clients, referral sources, payors and community organizations
  • Develop strong, communicative relationships with the team
  • Maintain effective fiscal management of your caseload by monitoring metrics (admissions, % Medicare, referrals rejected by reason, etc.)
  • Client Services Managers will partner with Clinical Managers to provide supervision and support to field employees

Qualifications for a Client Services Manager:

  • Bachelor degree is preferred.
  • Prior knowledge of/experience with Medicare, Home Care Homebase, and OASIS a plus
  • Prior supervisory experience a plus
  • Demonstrated record of successfully taking on increased responsibility (goal achievement)
  • Ambition to grow and advance beyond current position
  • Strong computer skills required (electronic medical record)
  • Excellent communication and interpersonal skills

Why you'll love BAYADA:

  • Competitive base salary
  • BAYADA Home Health Care offers the stability and structure of a national company with the values and culture of a family-owned business.
  • Award-winning workplace: proud to be recognized as a Best Place to Work by Newsweek, Forbes, and Glassdoor.
  • Weekly pay
  • AMAZING culture: we are a mission driven nonprofit organization, focused around three core values of compassion, reliability, and excellence.
  • Strong employee values and recognition: we utilize a BAYADA Celebrates page for daily recognition, along with Hero spotlights, Key Action of the Week meetings to connect back to our mission and celebrate staff, discounts/perks and partnerships, an Awards Weekend trip, and more.
  • Diversity, equity, inclusion, and belonging: Join groups like our Women in Limitless Leadership Employee Resource Council, Lean In circles, Racial and Ethnic Diversity (RED) Council, Pride LGBTQIA+ Council, Military Community Network, Solutions and Accessibility for Equality (SAFE) Council, Fostering Acceptance Inspiring Trust and Harmony (F.A.I.T.H), and more.
  • Growth opportunities: advancement opportunities, continued education opportunities, Udemy courses, webinars, and more
  • Check out our blog: https://www.bayada.com/search?q=Newsweek
  • Benefits: BAYADA Home Health Care offers a comprehensive benefits plan that includes the following: Paid holidays, vacation and sick leave, vision, dental and medical health plans, employer paid life insurance, 401k with company match, direct deposit and employee assistance program. To learn more about BAYADA Home Health Care benefits, https://www.bayada.com/benefits

As an accredited, regulated, certified, and licensed home health care provider, BAYADA complies with all state/local mandates.

BAYADA is celebrating 50 years of compassion, excellence, and reliability. Learn more about our 50th anniversary celebration and how you can join in here.

BAYADA Home Health Care, Inc., and its associated entities and joint venture partners, are Equal Opportunity Employers. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other similarly protected status in accordance with federal, state and local laws. Hence, we strongly encourage applications from people with these identities or who are members of other marginalized communities.

What Bayada Home Health Care employees say

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About Bayada Home Healthcare

Sourced by ZipRecruiter

BAYADA has a special purpose: to help people of all ages have a safe home life with comfort, independence, and dignity. We believe our clients and their families deserve the highest quality home health care delivered with compassion, excellence, and reliability - our core values, affording them the opportunity to remain at home and receive the medical care required.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Moorestown, NJ, US

Year founded

1975

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