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Client Services Manager Jobs in Indiana (NOW HIRING)

Colliers

Client Services Coordinator

Indianapolis, IN · On-site

$17.50 - $23.50/hr

In this position, you will be supporting marketing, operational duties and transactional management ... client meetings * Process executed lease/amendment paperwork, create vouchers, collect pertinent ...

NVA

Client Services Representative

Evansville, IN · On-site

$15.25 - $20.75/hr

A Client Services Representative focuses on client service and communication. He or she is the ... pain management and other medications, shampoos, home dental products and other retail items)

Crossroads Bank

Client Services Representative

Wabash, IN · On-site

$14.75 - $20.25/hr

Managed underwriting documentation, maintained records, and built client relationships while ... Strong customer service and interpersonal skills with the ability to build and maintain client ...

Crossroads Bank

Client Services Representative

Wabash, IN

$14.75 - $20.25/hr

Provided customer service by assisting clients with payments, policy changes, and new home and auto ... Managed underwriting documentation, maintained records, and built client relationships while ...

Harris

This position requires someone who can balance strategic client relationship management with hands ... Manage billable consulting services and technical implementations for healthcare clients, ensuring ...

Harris

This position requires someone who can balance strategic client relationship management with hands ... Manage billable consulting services and technical implementations for healthcare clients, ensuring ...

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All JobsClient Services JobsClient Services Manager JobsClient Services Manager Jobs in Indiana

Client Services Manager information

See Indiana salary details

$33.3K

$66.9K

$121.3K

How much do client services manager jobs pay per year?

As of Jul 14, 2026, the average yearly pay for client services manager in Indiana is $66,923.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,600.00 and $79,000.00 per year, depending on experience, location, and employer.

What is the highest paying job in customer service?

The highest paying roles in customer service are often senior management positions such as Customer Service Director or Vice President of Customer Experience, which can earn six-figure salaries. These roles typically require extensive experience, leadership skills, and knowledge of customer relationship management (CRM) tools.

What are the salary expectations for customer service managers?

Customer Service Managers typically earn a median annual salary ranging from $50,000 to $80,000, depending on experience, location, and industry. Salaries can increase with additional certifications, leadership skills, and managing larger teams or complex accounts.

What is the role of a client service manager?

A client service manager oversees client relationships, ensuring customer satisfaction and addressing their needs. They coordinate with internal teams, manage service delivery, and often use CRM tools to track interactions and performance metrics.

What is the difference between Client Services Manager vs Account Executive?

AspectClient Services ManagerAccount Executive
Primary RoleOversees client relationships, ensures satisfaction, manages service deliveryGenerates new business, manages client accounts, closes sales
Required SkillsCustomer service, communication, project managementSales, negotiation, relationship building
Work EnvironmentClient-facing, service-oriented, team collaborationSales-focused, client meetings, prospecting
Common CertificationsCustomer service certifications, CRM trainingSales certifications, CRM training

The main difference is that a Client Services Manager focuses on maintaining and enhancing existing client relationships and ensuring service quality, while an Account Executive primarily works on acquiring new clients and closing sales. Both roles require strong communication skills and familiarity with CRM tools, but their core objectives differ—service retention versus new business development.

What does a Client Services Manager do?

A Client Services Manager is responsible for overseeing and improving the experience of clients within a company. They act as the main point of contact for clients, ensuring their needs are met and issues are resolved promptly. Their duties often include managing client accounts, coordinating with internal teams, developing relationships, and working to increase client satisfaction and retention. They may also analyze client feedback to improve services and help grow the business.

What are some common challenges faced by Client Services Managers, and how can they be addressed?

Client Services Managers often encounter challenges such as balancing multiple client needs, managing expectations, and ensuring consistent communication between clients and internal teams. To address these challenges, it's important to develop strong organizational skills, set clear boundaries and expectations from the outset, and maintain proactive communication. Regular status meetings and transparent reporting can help build trust with clients and foster effective collaboration with your team.

What are the key skills and qualifications needed to thrive as a Client Services Manager, and why are they important?

To thrive as a Client Services Manager, you need strong client relationship management, problem-solving abilities, and a background in business or a related field. Familiarity with customer relationship management (CRM) software, project management tools, and occasionally relevant certifications like PMP or ITIL are valuable. Exceptional communication, leadership, and conflict resolution skills set outstanding professionals apart in this role. These competencies are essential to ensure client satisfaction, strengthen long-term partnerships, and drive business growth.

Is a client service manager a good career?

A client services manager is a valuable role that involves overseeing client relationships, ensuring customer satisfaction, and coordinating with internal teams. It typically requires strong communication, problem-solving skills, and experience in customer service or sales. The career offers opportunities for advancement into senior management and can be stable with demand across various industries.

What Is a Client Services Manager?

A client services manager ensures that a customer is satisfied with the products and services they receive from the company. As a client services manager, you are an employee of the business, but you and your department act as representatives for the customer. You are the supervisor of a larger customer service staff, so you also have job duties pertaining to employee training and ensuring that the department meets all company procedures and policies. Qualifications for a career as a client services manager include experience in customer service and excellent management skills.

More about Client Services Manager jobs
What are the most commonly searched types of Client Services jobs in Indiana? The most popular types of Client Services jobs in Indiana are:
What are popular job titles related to Client Services Manager jobs in Indiana? For Client Services Manager jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Client Services Manager jobs in Indiana look for? The top searched job categories for Client Services Manager jobs in Indiana are:
What cities in Indiana are hiring for Client Services Manager jobs? Cities in Indiana with the most Client Services Manager job openings:
Client Services Manager jobs near you
Infographic showing various Client Services Manager job openings in Indiana as of July 2026, with employment types broken down into 1% As Needed, 81% Full Time, 14% Part Time, and 4% Contract. Highlights an 76% Physical, 2% Hybrid, and 22% Remote job distribution, with an average salary of $66,923 per year, or $32.2 per hour.
Client Services Coordinator

Client Services Coordinator

Colliers

Indianapolis, IN • On-site

$17.50 - $23.50/hr

Full-time

Posted 11 days ago

Colliers rating

7.0

Company rating: 7.0 out of 10

Based on 25 frontline employees who took The Breakroom Quiz

98th of 160 rated real estate companies

Job description

Make your next move an expert one.
At Colliers it's not our success that sets us apart, it's how we achieve it. Our people are passionate, take ownership and always do what's right for our clients, people and communities.
Why Colliers?
Our enterprising environment needs your expertise to facilitate Colliers' continued growth as an industry leader. Our nimble, decentralized culture can provide you with a wealth of opportunities to learn about our business and quickly gain experience to accelerate your career.
***This is an on-site position based out of our Indianapolis, IN office**
About you
You are an experienced professional looking to take the next step of your career in commercial real estate! Your background includes delivering exceptional sales support to internal and external clients. In this position, you will be supporting marketing, operational duties and transactional management with a high level of business acumen and entrepreneurial spirit - which means YOU will be an integral part of the office's success.
In this role, you will...
  • Help oversee the team's transactions, tracking critical dates and regularly updating clients and colleagues
  • Maintain company databases to track prospects and business opportunities
  • Create/format proposals and presentations, collaborating with Colliers Marketing to help curate team marketing collateral
  • Bring a great attitude in learning the business and local marketplace by attending local business and industry events, networking, and participating in client meetings
  • Process executed lease/amendment paperwork, create vouchers, collect pertinent documentation, sending tenant/property eblasts, create market surveys, print tour books, schedule tenant tours, etc.

What you'll bring
  • 1-2+ years of sales or administrative experience in a professional environment (preferably real estate, sales, legal, architectural, construction or related)
  • Adobe Creative Suite (InDesign) experience
  • High proficiency in MS Office Suite (Word, Outlook, Excel, PowerPoint)
  • High level of initiative and excellent communications skills, both oral and written

#LI-SD1
#LI-Onsite
Make your next move an expert one and join us as we lead the industry into the future.
Applicants must be currently authorized to work in the United States on a full-time basis. The employer will not sponsor applicants for work visas.
Applications will be accepted on an ongoing basis.
Direct applicants only please, no agencies.
Colliers respects diversity and is an equal opportunity employer. No employee or applicant for employment will be discriminated against on the basis of any actual or perceived membership in any protected category including race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, related medical conditions and lactation), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances. If you are a qualified applicant who requires reasonable accommodation to complete a job application, pre-employment testing, a job interview or to otherwise participate in the hiring process, please contact accommodations@colliers.com for assistance.

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