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Client Services Manager Jobs in Indiana (NOW HIRING)

NVA

Client Services Representative

Evansville, IN · On-site

$15.25 - $20.75/hr

A Client Services Representative focuses on client service and communication. He or she is the ... pain management and other medications, shampoos, home dental products and other retail items)

NVA

Client Services Representative

Evansville, IN · On-site

$15.25 - $20.75/hr

A Client Services Representative focuses on client service and communication. He or she is the ... pain management and other medications, shampoos, home dental products and other retail items)

Radial Inc.

Client Services Representative

Avon, IN · On-site

$52K - $89K/yr

Client Services Representative Job Number: JO-2609-11374 Location (City, State): Avon, IN Employee ... Will manage day-to-day communications between assigned client groups and Radial for all fulfillment ...

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All JobsClient Services JobsClient Services Manager JobsClient Services Manager Jobs in Indiana

Client Services Manager information

See Indiana salary details

$33.3K

$66.9K

$121.3K

How much do client services manager jobs pay per year?

As of Sep 13, 2026, the average yearly pay for client services manager in Indiana is $66,923.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,600.00 and $79,000.00 per year, depending on experience, location, and employer.

What is a client services manager?

A client services manager ensures that a customer is satisfied with the products and services they receive from the company. As a client services manager, you are an employee of the business, but you and your department act as representatives for the customer. You are the supervisor of a larger customer service staff, so you also have job duties pertaining to employee training and ensuring that the department meets all company procedures and policies. Qualifications for a career as a client services manager include experience in customer service and excellent management skills.

What does a client services manager do?

A Client Services Manager is responsible for overseeing and improving the experience of clients within a company. They act as the main point of contact for clients, ensuring their needs are met and issues are resolved promptly. Their duties often include managing client accounts, coordinating with internal teams, developing relationships, and working to increase client satisfaction and retention. They may also analyze client feedback to improve services and help grow the business.

What are the key skills and qualifications needed to thrive as a client services manager, and why are they important?

To thrive as a Client Services Manager, you need strong client relationship management, problem-solving abilities, and a background in business or a related field. Familiarity with customer relationship management (CRM) software, project management tools, and occasionally relevant certifications like PMP or ITIL are valuable. Exceptional communication, leadership, and conflict resolution skills set outstanding professionals apart in this role. These competencies are essential to ensure client satisfaction, strengthen long-term partnerships, and drive business growth.

What are some common challenges faced by client services managers, and how can they be addressed?

Client Services Managers often encounter challenges such as balancing multiple client needs, managing expectations, and ensuring consistent communication between clients and internal teams. To address these challenges, it's important to develop strong organizational skills, set clear boundaries and expectations from the outset, and maintain proactive communication. Regular status meetings and transparent reporting can help build trust with clients and foster effective collaboration with your team.

What is the difference between Client Services Manager vs Account Executive?

AspectClient Services ManagerAccount Executive
Primary RoleOversees client relationships, ensures satisfaction, manages service deliveryGenerates new business, manages client accounts, closes sales
Required SkillsCustomer service, communication, project managementSales, negotiation, relationship building
Work EnvironmentClient-facing, service-oriented, team collaborationSales-focused, client meetings, prospecting
Common CertificationsCustomer service certifications, CRM trainingSales certifications, CRM training

The main difference is that a Client Services Manager focuses on maintaining and enhancing existing client relationships and ensuring service quality, while an Account Executive primarily works on acquiring new clients and closing sales. Both roles require strong communication skills and familiarity with CRM tools, but their core objectives differ—service retention versus new business development.

More about Client Services Manager jobs

What are the most commonly searched types of Client Services jobs in Indiana?

The most popular types of Client Services jobs in Indiana are:

What are popular job titles related to Client Services Manager jobs in Indiana?

For Client Services Manager jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Client Services Manager jobs in Indiana look for?

The top searched job categories for Client Services Manager jobs in Indiana are:

What cities in Indiana are hiring for Client Services Manager jobs?

Cities in Indiana with the most Client Services Manager job openings:

Client Services Manager jobs near you
Infographic showing various Client Services Manager job openings in Indiana as of September 2026, with employment types broken down into 80% Full Time, and 20% Temporary. Highlights an 100% In-person job distribution, with an average salary of $66,923 per year, or $32.2 per hour.

Client Services Representative

Evansville, IN • On-site

Vinton Veterinary Hospital
11 - 50 employees
Learn more about Vinton Veterinary Hospitalexternal

$15.25 - $20.75/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted yesterday

New

Job description

Veterinary Client Services Representative

Village East Animal Hospital is looking for dedicated CSRs that want a healthy work/life balance and want to help grow with our team to serve our clients, patients, and community!

Paid Vacation - No waiting period, starts accruing on the day you start!

Sick Pay - Available at start!

Short-Term Disability Coverage Provided!

Six (6) PAID Holidays

PLUS Two (2) PAID Floating Holidays!

NO Weekends!

We are a small animal practice looking for a full time Veterinary Client Services Representative. We are looking for a dependable individual to join our team. This role will be responsible for greeting patients, answering telephones, scheduling appointments, and other receptionist duties as needed. The hours are scheduled Monday thru Friday 7:30a to 5:30p.

  • Eligible for periodic bonuses (as applicable)
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Employee discount
  • Health insurance
  • Health savings account
  • Life insurance
  • Short-term Disability (Basic coverage provided free)
  • Long-term Disability
  • Paid Vacation Time
  • Paid Sick Time
  • Paid Holidays
  • Paid Floating Holidays (2)
  • Professional development assistance
  • Uniform allowance
  • Vision insurance
  • Schedule: Monday through Friday & NO weekends / NO on-call

POSITION SUMMARY: A Client Services Representative focuses on client service and communication. He or she is the first person met in the Clinic, and is key in creating first and last impressions. The Client Services Representative must have exceptional client service and communication skills and the ability to multi-task, handle payments and financial issues. He or she must also possess a friendly attitude and the confidence to deal with stressful situations. Client Services Representative, supports veterinarians and hospital team in daily patient and client care. They communicate with clients in person, by phone, email and other online platforms.

JOB RESPONSIBILITIES: Greet clients and pets by name. Answer phones promptly and professionally using a multi-phone line system. Route phone calls to appropriate staff/office including taking messages if necessary. Answer clients' general questions about surgeries, veterinary services and products (flea/tick/heartworm preventatives, vaccines, pre-anesthetic testing, pain management and other medications, shampoos, home dental products and other retail items). Provide knowledgeable advice about wellness prevention and diseases. Provide phone shoppers with a description of services and prices. Receive and send faxes. Ensure the reception area has current reading materials and is clean and odor free. This includes cleaning up after pets' accidents in the lobby and sidewalk, if needed. Update client information (phone number, address, etc.) in both the chart and computer at client check in. Retrieve and file patient medical records. Schedule appointments according to hospital guidelines. Make appointment confirmation calls. Aid technicians in filling refill requests and review instructions with clients. Communicate doctors' recommendations when checking out clients. Discuss financial policy with clients. Enter accurate charges into the computer. Explain invoices to show value for care provided. Collect payment at time of provided services, including making change for cash payments, processing credit cards and care credit. Verify patients vaccines status for appointments.

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