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Client Services Associate Jobs in Indiana (NOW HIRING)

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Client Services Associate information

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$9

$21

$38

How much do client services associate jobs pay per hour?

As of Jul 31, 2026, the average hourly pay for client services associate in Indiana is $21.32, according to ZipRecruiter salary data. Most workers in this role earn between $16.25 and $23.80 per hour, depending on experience, location, and employer.

What does a client service associate do?

A client service associate is responsible for assisting clients by addressing inquiries, resolving issues, and providing information about products or services. They often handle communication via phone, email, or in person, and use customer relationship management (CRM) tools to track interactions and ensure client satisfaction.

What are the key skills and qualifications needed to thrive as a Client Services Associate, and why are they important?

To thrive as a Client Services Associate, you need strong interpersonal skills, customer service experience, and often a bachelor's degree in business or a related field. Familiarity with CRM software, Microsoft Office Suite, and sometimes industry-specific platforms is typically required. Exceptional communication, organizational abilities, and a proactive attitude help you stand out in this client-facing role. These skills and qualities are essential for building client trust, efficiently resolving issues, and supporting overall business growth.

What Is a Client Services Associate?

A client services associate is responsible for supporting financial advisors by providing a number of sales and support functions. In this career, you are typically employed by financial or wealth management organizations. Your job duties include giving quotes to customers, keeping records of investment transactions, building customer portfolios, and handling general customer service requests. Qualifications include experience with stocks, bonds and other investments, and strong customer service and oral communication skills.

What is the difference between Client Services Associate vs Customer Support Specialist?

AspectClient Services AssociateCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; some roles may prefer associate degreesHigh school diploma or equivalent; technical certifications optional
Work EnvironmentOffice setting, client-facing interactions, account managementCall centers, help desks, online support platforms
Employer & Industry UsageFinancial services, consulting, professional servicesRetail, tech companies, service industries
Common Search & Comparison IntentUnderstanding roles in client relationship managementAssisting customers with issues or inquiries

The main difference is that Client Services Associates focus on managing client accounts and building relationships in professional settings, while Customer Support Specialists primarily handle customer inquiries and technical issues. Both roles require strong communication skills but differ in their scope and work environment.

What jobs pay 4000 a week without a degree?

A Client Services Associate typically earns less than $4,000 weekly, but high-paying roles without a degree include sales managers, real estate brokers, and certain skilled trades like electricians or commercial pilots, which often require experience, licensing, or certifications. These roles may involve commission, bonuses, or overtime to reach that income level.

Is a CSA job stressful?

A Client Services Associate (CSA) role can be stressful due to handling customer inquiries, resolving issues, and meeting service standards. The level of stress often depends on the workload, company environment, and communication skills required, but many CSAs develop stress management skills over time.

What are some common challenges faced by Client Services Associates, and how can they be overcome?

Client Services Associates often manage multiple client accounts simultaneously, which can lead to competing priorities and tight deadlines. Effective time management and clear communication are essential for balancing these demands. Building strong relationships with clients and proactively addressing their concerns helps prevent misunderstandings and ensures satisfaction. Collaboration with internal teams, such as sales and operations, is also key to efficiently resolving client issues and delivering high-quality service.

What does a customer service associate do?

A customer service associate, often called a client services associate, handles customer inquiries, resolves issues, and provides information about products or services. They communicate via phone, email, or chat, use customer management software, and aim to ensure customer satisfaction and retention.

What does a Client Services Associate do?

A Client Services Associate acts as a key point of contact between a company and its clients, ensuring that clients receive high-quality service and support. They handle client inquiries, resolve issues, assist with account management, and coordinate with other departments to fulfill client needs. Their goal is to maintain positive client relationships and help ensure client satisfaction, often working in industries like finance, marketing, or consulting.
What are the most commonly searched types of Client Services jobs in Indiana? The most popular types of Client Services jobs in Indiana are:
What are popular job titles related to Client Services Associate jobs in Indiana? For Client Services Associate jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Client Services Associate jobs in Indiana look for? The top searched job categories for Client Services Associate jobs in Indiana are:
What cities in Indiana are hiring for Client Services Associate jobs? Cities in Indiana with the most Client Services Associate job openings:
Infographic showing various Client Services Associate job openings in Indiana as of July 2026, with employment types broken down into 1% As Needed, 73% Full Time, 23% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $44,341 per year, or $21.3 per hour.

Student - Marketing/Client Services Associate

Purdue University

Merrillville, IN • On-site

$12/hr

Full-time

Re-posted 21 days ago


Purdue University rating

7.5

Company rating: 7.5 out of 10

Based on 136 frontline employees who took The Breakroom Quiz

306th of 614 rated colleges and universities


Job description

Student - Marketing/Client Services Associate
City: Merrillville
Job Description:
Job Summary
The Marketing/Client Services Associate (Intern) supports both outreach and client relations efforts that help Meals on Wheels build community connections, attract donors and volunteers, and serve clients efficiently and compassionately. This hybrid role combines creativity, communication, and client engagement to strengthen awareness and impact.
Pay: $12/hour
Location: Merrillville, IN
Position Type: Marketing/Client Services / Internship
Schedule: Flexible hours- Monday through Friday (minimum 8 hours/week preferred)
Reports To: Director of Community Engagement & Marketing
About Us
Since 1977, Meals on Wheels of Northwest Indiana has delivered over 10 million meals to neighbors in need- seniors, people with disabilities, veterans, children, cancer patients, pregnant women, and others facing barriers to nutrition and social connection.
Responsibilities
  • Assist in developing and scheduling content for social media platforms (Facebook, Instagram, LinkedIn, etc.)
  • Support email marketing and donor outreach campaigns using provided templates and messaging guidelines
  • Help create flyers, press releases, or visuals promoting campaigns, events, and volunteer opportunities
  • Collect and edit client/volunteer stories to highlight Meals on Wheels' community impact
  • Photograph or video events (if comfortable) to capture the spirit of service

Client Services (Program Support)
  • Assist with client intake calls and updates to ensure accurate information and timely service
  • Provide courteous phone or email support to clients and families regarding meal schedules and program details
  • Help update databases, track outreach efforts, and assemble client materials (welcome packets, feedback forms, etc.)
  • Participate in occasional community events, client appreciation activities, or volunteer fairs

Qualifications
  • Strong communication and interpersonal skills
  • Basic understanding of marketing, communications, or customer service principles
  • Comfortable with email platforms, social media, and basic computer applications (Microsoft Office, Google Workspace)
  • Professional, positive, and reliable demeanor
  • Commitment to the mission of Meals on Wheels and compassion for clients served

(Preferred but not required)
  • Experience with Canva, Mailchimp, or content scheduling tools

Education
  • PNW Work-Study Student

Training & Support
Intern will receive orientation and training from staff in both the Marketing and Client Services departments. Guidance will be provided for all assignments, and collaboration is encouraged to enhance skills and creativity.
FLSA Status
Non-Exempt

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