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Client Services Associate Jobs in Crown Point, IN

eTeam

SS-Client Service Associate

Chicago, IL · On-site

Financial Services The Client Service Associate partners with associates across Global Client Group to service clients (Institutional and High Net Worth) or Distributors investing in, or distributing ...

Real Soft

CW-SS-Client Service Associate

Chicago, IL · On-site

The Client Service Associate partners with associates across Global Client Group to service clients (Institutional and High Net Worth) or Distributors investing in, or distributing the company ...

NFP

Client Service Associate

Chicago, IL · On-site

$15 - $20.50/hr

The Client Services Associate must provide superior client service by identifying the client's wants and needs, acting on, and/or delegating items and following through to completion while keeping ...

Aon

Client Service Associate

Chicago, IL · On-site

$15 - $20.50/hr

The Client Services Associate must provide superior client service by identifying the client's wants and needs, acting on, and/or delegating items and following through to completion while keeping ...

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Client Services Associate information

See Crown Point, IN salary details

$9

$21

$38

How much do client services associate jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for client services associate in Crown Point, IN is $21.26, according to ZipRecruiter salary data. Most workers in this role earn between $16.20 and $23.70 per hour, depending on experience, location, and employer.

What is a client services associate?

A client services associate is responsible for supporting financial advisors by providing a number of sales and support functions. In this career, you are typically employed by financial or wealth management organizations. Your job duties include giving quotes to customers, keeping records of investment transactions, building customer portfolios, and handling general customer service requests. Qualifications include experience with stocks, bonds and other investments, and strong customer service and oral communication skills.

What does a client services associate do?

A Client Services Associate acts as a key point of contact between a company and its clients, ensuring that clients receive high-quality service and support. They handle client inquiries, resolve issues, assist with account management, and coordinate with other departments to fulfill client needs. Their goal is to maintain positive client relationships and help ensure client satisfaction, often working in industries like finance, marketing, or consulting.

What are the key skills and qualifications needed to thrive as a client services associate?

To thrive as a Client Services Associate, you need strong interpersonal skills, customer service experience, and often a bachelor's degree in business or a related field. Familiarity with CRM software, Microsoft Office Suite, and sometimes industry-specific platforms is typically required. Exceptional communication, organizational abilities, and a proactive attitude help you stand out in this client-facing role. These skills and qualities are essential for building client trust, efficiently resolving issues, and supporting overall business growth.

What are some common challenges faced by client services associates, and how can they be overcome?

Client Services Associates often manage multiple client accounts simultaneously, which can lead to competing priorities and tight deadlines. Effective time management and clear communication are essential for balancing these demands. Building strong relationships with clients and proactively addressing their concerns helps prevent misunderstandings and ensures satisfaction. Collaboration with internal teams, such as sales and operations, is also key to efficiently resolving client issues and delivering high-quality service.

What is the difference between Client Services Associate vs Customer Support Specialist?

AspectClient Services AssociateCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; some roles may prefer associate degreesHigh school diploma or equivalent; technical certifications optional
Work EnvironmentOffice setting, client-facing interactions, account managementCall centers, help desks, online support platforms
Employer & Industry UsageFinancial services, consulting, professional servicesRetail, tech companies, service industries
Common Search & Comparison IntentUnderstanding roles in client relationship managementAssisting customers with issues or inquiries

The main difference is that Client Services Associates focus on managing client accounts and building relationships in professional settings, while Customer Support Specialists primarily handle customer inquiries and technical issues. Both roles require strong communication skills but differ in their scope and work environment.

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Client Services Associate jobs near you
Infographic showing various Client Services Associate job openings in Crown Point, IN as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $44,214 per year, or $21.3 per hour.

Student - Marketing/Client Services Associate

Purdue University

Merrillville, IN • On-site

$12/hr

Full-time

Re-posted 12 days ago

Purdue University rating

7.5

Company rating: 7.5 out of 10

Based on 136 frontline employees who took The Breakroom Quiz

313th of 620 rated colleges and universities

Job description

Student - Marketing/Client Services Associate
City: Merrillville
Job Description:
Job Summary
The Marketing/Client Services Associate (Intern) supports both outreach and client relations efforts that help Meals on Wheels build community connections, attract donors and volunteers, and serve clients efficiently and compassionately. This hybrid role combines creativity, communication, and client engagement to strengthen awareness and impact.
Pay: $12/hour
Location: Merrillville, IN
Position Type: Marketing/Client Services / Internship
Schedule: Flexible hours- Monday through Friday (minimum 8 hours/week preferred)
Reports To: Director of Community Engagement & Marketing
About Us
Since 1977, Meals on Wheels of Northwest Indiana has delivered over 10 million meals to neighbors in need- seniors, people with disabilities, veterans, children, cancer patients, pregnant women, and others facing barriers to nutrition and social connection.
Responsibilities
  • Assist in developing and scheduling content for social media platforms (Facebook, Instagram, LinkedIn, etc.)
  • Support email marketing and donor outreach campaigns using provided templates and messaging guidelines
  • Help create flyers, press releases, or visuals promoting campaigns, events, and volunteer opportunities
  • Collect and edit client/volunteer stories to highlight Meals on Wheels' community impact
  • Photograph or video events (if comfortable) to capture the spirit of service

Client Services (Program Support)
  • Assist with client intake calls and updates to ensure accurate information and timely service
  • Provide courteous phone or email support to clients and families regarding meal schedules and program details
  • Help update databases, track outreach efforts, and assemble client materials (welcome packets, feedback forms, etc.)
  • Participate in occasional community events, client appreciation activities, or volunteer fairs

Qualifications
  • Strong communication and interpersonal skills
  • Basic understanding of marketing, communications, or customer service principles
  • Comfortable with email platforms, social media, and basic computer applications (Microsoft Office, Google Workspace)
  • Professional, positive, and reliable demeanor
  • Commitment to the mission of Meals on Wheels and compassion for clients served

(Preferred but not required)
  • Experience with Canva, Mailchimp, or content scheduling tools

Education
  • PNW Work-Study Student

Training & Support
Intern will receive orientation and training from staff in both the Marketing and Client Services departments. Guidance will be provided for all assignments, and collaboration is encouraged to enhance skills and creativity.
FLSA Status
Non-Exempt

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