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Client Services Associate Jobs in Hammond, IN (NOW HIRING)

William Blair

Client Services Associate

Chicago, IL

As a Client Relationship Associate, you will play a key role in supporting and strengthening ... You will serve as a trusted point of contact, delivering exceptional client service while helping ...

New

William Blair

Client Services Associate

Chicago, IL · On-site

$65K - $85K/yr

As a Client Relationship Associate, you will play a key role in supporting and strengthening ... The ideal candidate is service-oriented, detail-focused, and committed to building strong client ...

New

Epiq

Client Services Associate Project Manager

Chicago, IL · Remote

$55K - $60K/yr

Epiq is hiring an Associate Project Manager to support the delivery of settlement and claims administration matters. This role focuses on daytoday execution, coordination, and client service in a ...

CoinFlip

Client Service Associate (Contract)

Chicago, IL · On-site

$13K - $15K/mo

As a Client Services Associate, you will be responsible for building and maintaining strong relationships with our clients, ensuring their satisfaction, and driving growth for our platform.

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Client Services Associate information

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How much do client services associate jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for client services associate in Hammond, IN is $21.32, according to ZipRecruiter salary data. Most workers in this role earn between $16.25 and $23.80 per hour, depending on experience, location, and employer.

What is a client services associate?

A client services associate is responsible for supporting financial advisors by providing a number of sales and support functions. In this career, you are typically employed by financial or wealth management organizations. Your job duties include giving quotes to customers, keeping records of investment transactions, building customer portfolios, and handling general customer service requests. Qualifications include experience with stocks, bonds and other investments, and strong customer service and oral communication skills.

What does a client services associate do?

A Client Services Associate acts as a key point of contact between a company and its clients, ensuring that clients receive high-quality service and support. They handle client inquiries, resolve issues, assist with account management, and coordinate with other departments to fulfill client needs. Their goal is to maintain positive client relationships and help ensure client satisfaction, often working in industries like finance, marketing, or consulting.

What are the key skills and qualifications needed to thrive as a client services associate?

To thrive as a Client Services Associate, you need strong interpersonal skills, customer service experience, and often a bachelor's degree in business or a related field. Familiarity with CRM software, Microsoft Office Suite, and sometimes industry-specific platforms is typically required. Exceptional communication, organizational abilities, and a proactive attitude help you stand out in this client-facing role. These skills and qualities are essential for building client trust, efficiently resolving issues, and supporting overall business growth.

What are some common challenges faced by client services associates, and how can they be overcome?

Client Services Associates often manage multiple client accounts simultaneously, which can lead to competing priorities and tight deadlines. Effective time management and clear communication are essential for balancing these demands. Building strong relationships with clients and proactively addressing their concerns helps prevent misunderstandings and ensures satisfaction. Collaboration with internal teams, such as sales and operations, is also key to efficiently resolving client issues and delivering high-quality service.

What is the difference between Client Services Associate vs Customer Support Specialist?

AspectClient Services AssociateCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; some roles may prefer associate degreesHigh school diploma or equivalent; technical certifications optional
Work EnvironmentOffice setting, client-facing interactions, account managementCall centers, help desks, online support platforms
Employer & Industry UsageFinancial services, consulting, professional servicesRetail, tech companies, service industries
Common Search & Comparison IntentUnderstanding roles in client relationship managementAssisting customers with issues or inquiries

The main difference is that Client Services Associates focus on managing client accounts and building relationships in professional settings, while Customer Support Specialists primarily handle customer inquiries and technical issues. Both roles require strong communication skills but differ in their scope and work environment.

More about Client Services Associate jobs

What are the most commonly searched types of Client Services jobs in Hammond, IN?

The most popular types of Client Services jobs in Hammond, IN are:

What job categories do people searching Client Services Associate jobs in Hammond, IN look for?

The top searched job categories for Client Services Associate jobs in Hammond, IN are:

What cities near Hammond, IN are hiring for Client Services Associate jobs?

Cities near Hammond, IN with the most Client Services Associate job openings:

Client Services Associate jobs near you
Infographic showing various Client Services Associate job openings in Hammond, IN as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 22% Part Time, and 2% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $44,863 per year, or $21.6 per hour.

Client Services Associate

William Blair

Chicago, IL

Full-time

Posted 2 days ago

New

Job description

As a Client Relationship Associate, you will play a key role in supporting and strengthening William Blair's relationships with small and mid-sized clients. You will serve as a trusted point of contact, delivering exceptional client service while helping to coordinate relationship management activities, resolve moderately complex inquiries, and support client needs. This position offers the opportunity to work closely with clients, produce meaningful reports and communications, and contribute to a high-quality client experience through proactive follow-up, responsiveness, and professional relationship management. The ideal candidate is service-oriented, detail-focused, and committed to building strong client partnerships.
 

Responsibilities include but may not be limited to:

  • Perform client service duties associated with the maintenance of client portfolios, with special focus on moderately complex transactions and issues.

  • Support client relationship goals by handling projects with initiative, accuracy and a sense of urgency.

  • Work with administrative group, Client Services, Portfolio Specialists and other internal groups on general accounting tasks such as verifying cash flows and reporting responsibilities. Provide timely and accurate documentation and reporting.

  • Interact on a daily basis with client organizations. Address inquiries from custodians and clients, such as answering questions, running client reports, including client meeting books and performing specific research and/or investigations into operational issues.

  • Prepare materials for client review meetings.

  • Additional responsibilities as requested.

Qualifications:

  • Bachelor's Degree in Finance, Accounting or Business required

  • 3-5 years of portfolio administration experience with an investment management firm, custodian or investment management consultant required

  • SIE Exam, Series 7 and Series 66 (or Series 63 and Series 65) licenses required or must be obtained within 90 days of start

  • Commits to satisfying internal and external customers

  • Detail oriented and able to prioritize tasks

  • Delivers clear, effective communication and takes responsibility for understanding others

  • Proficient in Microsoft Word, Excel, and PowerPoint

  • Accustomed to working in a fast-paced, team oriented environment

  • Works cooperatively with others to accomplish objectives

  • Utilizes independent thought and judgment

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