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Client Services Director Jobs in Indiana (NOW HIRING)

Colliers

Valuation Services Director

Indianapolis, IN · On-site

As a Valuation Services Director, you will perform top-tier valuation services to obtain new and ... Originate new client relationships and foster existing ones. * Manage team members across ...

Colliers

Valuation Services Director

Indianapolis, IN · On-site

As a Valuation Services Director, you will perform top-tier valuation services to obtain new and ... Originate new client relationships and foster existing ones. * Manage team members across ...

PinnaclePartners

VP Client Services

Indianapolis, IN

$120K - $160K/yr

VP Client Services Indianapolis, IN - North Compensation: $120-160K Direct Hire This role owns the full post-sale client experience and will lead the departments accountable for client ...

Colliers

Client Services Coordinator

Indianapolis, IN · On-site

$17.50 - $23.50/hr

... client meetings * Process executed lease/amendment paperwork, create vouchers, collect pertinent ... Direct applicants only please, no agencies. Colliers respects diversity and is an equal opportunity ...

Colliers

Client Services Coordinator

Indianapolis, IN · On-site

$17.50 - $23.50/hr

... client meetings * Process executed lease/amendment paperwork, create vouchers, collect pertinent ... Direct applicants only please, no agencies. Colliers respects diversity and is an equal opportunity ...

Colliers

Client Services Coordinator

Indianapolis, IN · On-site

$17.50 - $23.50/hr

... client meetings * Process executed lease/amendment paperwork, create vouchers, collect pertinent ... Direct applicants only please, no agencies. Colliers respects diversity and is an equal opportunity ...

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All JobsClient Services JobsClient Services Director JobsClient Services Director Jobs in Indiana

Client Services Director information

See Indiana salary details

$36.6K

$86.5K

$155.1K

How much do client services director jobs pay per year?

As of Jul 16, 2026, the average yearly pay for client services director in Indiana is $86,542.00, according to ZipRecruiter salary data. Most workers in this role earn between $61,900.00 and $104,200.00 per year, depending on experience, location, and employer.

What does a Client Services Director do?

A Client Services Director oversees the relationship between an organization and its clients, ensuring client satisfaction and the successful delivery of services. They manage client accounts, lead client service teams, and develop strategies to meet client needs while supporting business goals. Their responsibilities often include building strong client relationships, addressing concerns, and identifying opportunities for growth. Additionally, they work closely with other departments to ensure consistent and high-quality service delivery.

What is a director of client services?

A director of client services is a senior professional responsible for managing client relationships, ensuring customer satisfaction, and overseeing service delivery. They often lead teams, develop strategies to improve client experience, and coordinate with other departments to meet client needs and business goals.

What are some common challenges faced by a Client Services Director and how can they be addressed?

A Client Services Director often encounters challenges such as managing multiple high-priority client accounts simultaneously and ensuring consistent delivery of high-quality service. Balancing client expectations with internal resource limitations can be demanding, requiring strong communication and negotiation skills. Building and leading a cohesive team is essential, as is fostering collaboration between sales, operations, and project management teams. Proactively addressing issues, setting clear processes, and maintaining open lines of communication with clients and staff are key strategies for overcoming these challenges.

What are the key skills and qualifications needed to thrive as a Client Services Director, and why are they important?

To thrive as a Client Services Director, you need expertise in account management, strategic planning, and a proven track record in client relationship development, usually supported by a bachelor’s degree in business or a related field. Familiarity with CRM systems, analytics platforms, and project management tools is typically required. Outstanding communication, leadership, and problem-solving skills help you build trust with clients and lead teams effectively. These capabilities are crucial for driving client satisfaction, retaining key accounts, and achieving business growth.

What is the role of a client service director?

A client services director oversees the delivery of services to clients, ensuring their needs are met and satisfaction is maintained. They manage client relationships, lead service teams, develop strategies to improve client experience, and often coordinate with sales and marketing departments to support business growth.

How much does a client services director make in the US?

A client services director in the US typically earns between $90,000 and $180,000 annually, with the median salary around $130,000. Compensation varies based on industry, company size, experience, and location, and may include bonuses and benefits.

What is the difference between Client Services Director vs Account Manager?

AspectClient Services DirectorAccount Manager
CredentialsBachelor's degree, experience in client management, leadership skillsBachelor's degree, experience in client relations, communication skills
Work EnvironmentStrategic planning, team leadership, high-level client interactionsDay-to-day client communication, project coordination, relationship management
Employer & Industry UsageMarketing, advertising, consulting firmsAdvertising agencies, tech companies, service providers

The main difference is that a Client Services Director oversees overall client relationships and strategic initiatives, while an Account Manager handles daily client interactions and project execution. The Director role is more strategic and leadership-focused, whereas the Account Manager is more involved in operational client management.

What is the highest paying job in customer service?

The highest paying roles in customer service are typically executive-level positions such as Vice President of Customer Experience or Customer Service Director, with salaries often exceeding six figures. These roles require extensive leadership skills, industry experience, and strategic oversight of customer service operations.
More about Client Services Director jobs
What are the most commonly searched types of Client Services jobs in Indiana? The most popular types of Client Services jobs in Indiana are:
What cities in Indiana are hiring for Client Services Director jobs? Cities in Indiana with the most Client Services Director job openings:
Client Services Director jobs near you
Infographic showing various Client Services Director job openings in Indiana as of July 2026, with employment types broken down into 1% As Needed, 81% Full Time, 14% Part Time, and 4% Contract. Highlights an 76% Physical, 2% Hybrid, and 22% Remote job distribution, with an average salary of $86,542 per year, or $41.6 per hour.

Client Services Director

Comfort Covenant Health Care

Indianapolis, IN • On-site

Full-time

Posted 12 days ago

Job description

Description:

POSITION SUMMARY

Responsible for direction of all home health clinical services.

Establishes, implements and evaluates goals for providing home health services that support the mission and philosophy of the Agency

ESSENTIAL FUNCTIONS/AREAS OF ACCOUNTABILITY

  1. Plans, directs, coordinates and monitors the delivery of all direct and indirect services to Agency home care clients.
  2. Participates in the organization's strategic planning activities.
  3. Assists in the planning and development of Agency structure, clinical and administrative policies and procedures, and the annual operating and capital budgets.
  4. Develops organizational policy and procedures and assures compliance.
  5. Reviews policies and updates as necessary. Communicates changes to all staff.
  6. Acts as Agency Administrator when that person is not available, as applicable.
  7. Establishes and implements systems to inform clients and their families of the scope and nature of home health care services and community resources.
  8. Maintains liaison relationship with attending physicians.
  9. Identifies admission criteria for new clients and evaluates eligibility for home health care benefits through third-party payers. Provides clients and families with information about covered services as well as those services requiring private pay.
  10. Conducts monthly review of records to ensure continuing home health care client’s eligibility for covered services.
  11. Implements and evaluates the orientation program for new Agency personnel.
  12. Provides direction and resources to coordinators and supervisors to assist in continuous improvement of services provided by Agency staff.
  13. Assists supervisors in managing clinical teams and planning.
  14. Evaluates the performance of clinical supervisors and assists them in developing skills and techniques to evaluate performance of staff that report to them.
  15. Plans and implements in-service and continuing education programs to meet specific and ongoing training needs of Agency personnel.
  16. Assures clinical records are maintained in compliance with state and federal laws including Medicare, CHAP and Joint Commission standards and conditions.
  17. Oversees data collection for quality management, statistics and reports for evaluating Agency performance.
  18. Participates in developing and administering Agency budget.
  19. Participates in hiring, evaluating, and terminating Agency personnel.
  20. Maintains adequate and appropriate inventory supplies and equipment for providing services to Agency clients.
  21. Establishes and implements priorities for services within the limitations of available resources.
  22. Evaluates Agency client base and focuses services toward diagnosis-specific client care needs, when indicated.
  23. Identifies systems to recognize client needs, respond to client needs, and to measure the outcomes of Agency interventions. Utilizes this data to provide direction for Agency improvements.
  24. Serves on the Professional Advisory Board.
  25. Seeks consultant expertise as needed to ensure Agency strength.
  26. Establishes Quality Improvement teams to address priorities for improvement activities.
  27. Identifies data collection requirements and reports to evaluate the effectiveness of programs to ensure quality of client care.
  28. Performs other related duties and responsibilities as deemed necessary.
Requirements:

QUALIFICATIONS

  • Graduate of an accredited nursing program with a current license as a Registered Nurse in the state(s) of practice.
  • Baccalaureate degree in nursing or equivalent experience, or related field and Master’s Degree preferred.
  • Minimum of two (2) years management experience in Home Health or related health care organization
  • Demonstrated ability to supervise and direct clinical and administrative personnel.
  • Knowledge of business management, Medicare and Joint Commission regulations, CHAP, as applicable.
  • CPR certified.
  • Excellent written and verbal communication skills and strong interpersonal skills including the ability to market and relate tactfully with customers and other members of the community.
  • Must be licensed driver with automobile that is insured in accordance with state and/or Agency requirements.