ZipRecruiter

Log In

1

Client Success Executive Jobs in Indiana (NOW HIRING)

Miebach

Client Success Lead, Supply Chain

Fishers, IN · On-site

As a Client Success Lead, you will work closely with consulting teams and senior account leaders to ... executive levels * Serve as a primary point of contact for assigned client accounts and support ...

EXOS

Cybersecurity Client Success Manager

Indianapolis, IN · On-site

$106K - $143K/yr

We are invested in one another's success, personally and professionally. We are a trust first ... Build durable relationships with client executives and IT leadership, and act as the voice of the ...

Sharetec

Client Account Executive

Fort Wayne, IN · On-site

$65K - $75K/yr

... their success. The Role We're looking for a Client Account Executive (CAE) to serve as a trusted advisor and consultative sales partner to a portfolio of credit union clients. This role is ...

AlignOps

Solutions Engineer I

Indianapolis, IN · On-site

Acting as a bridge between Sales, Implementation, and Client Success, the SE will partner with Account Executives (AEs) during the pre-sale phase to assess client needs and validate technical ...

next page

Showing results 1-20

All JobsClient Success JobsClient Success Executive JobsClient Success Executive Jobs in Indiana

Client Success Executive information

See Indiana salary details

$44.2K

$90K

$135.6K

How much do client success executive jobs pay per year?

As of Aug 12, 2026, the average yearly pay for client success executive in Indiana is $90,015.00, according to ZipRecruiter salary data. Most workers in this role earn between $72,800.00 and $99,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Client Success Executive, and why are they important?

To thrive as a Client Success Executive, you need strong relationship management, problem-solving abilities, and a background in business or communications, often supported by a bachelor's degree. Familiarity with CRM platforms like Salesforce, customer engagement tools, and analytics systems is typically expected. Excellent interpersonal skills, proactive communication, and adaptability set top performers apart in this client-facing role. These skills ensure lasting client satisfaction, effective issue resolution, and the growth of long-term partnerships.

How much do client success executives make?

Client Success Executives typically earn between $50,000 and $100,000 annually, depending on experience, location, and company size. Many roles also include bonuses or commissions based on client retention and satisfaction metrics.

How does a Client Success Executive typically collaborate with other departments to ensure client satisfaction?

Client Success Executives play a vital role in bridging the gap between clients and internal teams. They regularly coordinate with sales, product development, and support teams to address client needs, resolve issues, and implement solutions that align with both the client's goals and the company's offerings. This cross-functional collaboration ensures that client feedback is communicated effectively, leading to continuous product or service improvement and higher client retention. Strong communication and organizational skills are essential in this role to manage multiple stakeholders and maintain a seamless client experience.

What is the role of a client success executive?

A client success executive is responsible for building strong relationships with clients, ensuring their needs are met, and helping them achieve their goals with the company's products or services. They often coordinate with sales, support, and account teams, using tools like CRM software to monitor client satisfaction and retention. The role requires excellent communication skills and a focus on customer satisfaction to promote long-term loyalty.

What is the difference between Client Success Executive vs Customer Service Representative?

AspectClient Success ExecutiveCustomer Service Representative
CredentialsRelevant experience, sometimes certifications in customer success or account managementBasic customer service training, high school diploma or equivalent
Work EnvironmentProactive engagement with clients, often in B2B settingsReactive support, handling customer inquiries and issues
Employer & IndustryTech, SaaS, consulting firmsRetail, telecom, hospitality
Search & Comparison IntentUnderstanding client retention, account growthResolving customer issues, support inquiries

The main difference is that a Client Success Executive focuses on proactive client engagement, retention, and account growth, often in B2B environments. In contrast, a Customer Service Representative primarily handles reactive customer inquiries and support issues. Both roles require strong communication skills, but the Client Success Executive typically has more strategic responsibilities related to client success management.

What are the most commonly searched types of Client Success jobs in Indiana? The most popular types of Client Success jobs in Indiana are:
What are popular job titles related to Client Success Executive jobs in Indiana? For Client Success Executive jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Client Success Executive jobs in Indiana look for? The top searched job categories for Client Success Executive jobs in Indiana are:
What cities in Indiana are hiring for Client Success Executive jobs? Cities in Indiana with the most Client Success Executive job openings:
Client Success Executive jobs near you
Infographic showing various Client Success Executive job openings in Indiana as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution, with an average salary of $90,015 per year, or $43.3 per hour.

Client Success Executive - Prescription Benefit Management

TrueScripts

IN • On-site, Remote

$65K - $89K/yr

Full-time

Medical, Dental, Vision, Retirement

Posted 21 days ago

Job description

TrueScripts Management Services is a pharmacist-founded, fully transparent Prescription Benefit Manager that has been revolutionizing the PBM industry since 2014. Our mission is to build lasting relationships by providing prescription benefit expertise at a personal and customized level to ensure optimum value at the lowest possible cost. We are committed to lowering prescription drug spending, achieving clinically effective outcomes, and always delivering Amazing Care. Did we mention Amazing Care ? Good! Because this is so much more than just our tagline. It is the foundation upon which our business was built. We believe that Amazing Care starts from within, and our culture is reflective of this philosophy. Our team members enjoy:
  • A wide range of health insurance options including medical, dental and vision
  • A strong salary and bonus program
  • A robust 401k and company match
  • Truescripts is transitioning to an ESOP, a team member owned company! Each year team members are allocated shares of stock through our ESOP, a Qualified Retirement plan!
  • Employee Assistance Program
  • A wellness program including financial incentives, chiropractic and massage services, and fitness stipends
  • Dream Manager Program (yes, it's a real thing!)
  • A cohesive, family-based culture
  • Charitable contributions and volunteer time
  • Lots of celebrations!

Ok, enough about us. Here's what we need from you: A future team members' values need to align with TrueScripts' core values of Integrity, Respect, Innovation, and Service. This match in value systems is critical for our team's chemistry and continued success. Our culture is positive, and our people possess a 'can do, proactive attitude. Honesty and transparency are the foundation that we build upon. What sets us apart from our competitors is the programs that we bring, the education that we provide, and the utmost respect for clients and their members to assist them when and where needed.
What you'll do
In a few words
Position Overview:
As a Client Success Executive you will act as a senior liaison between TrueScripts and our clients. You will leverage your expertise to drive business growth by ensuring client renewal and retention.
Role and Responsibilities
Existing Clients:
  • Lead the strategic account team (including client success, clinical, and data analytics) as the quarterback with full ownership of client satisfaction and service delivery.
  • Act as contact via telephone and email for the client to resolve any questions/issues on an ongoing basis.
  • Oversees execution of communication plan
  • Developing strong internal and client relationships through proactive interactions and strong verbal and written communication skills.
  • Collaborating with internal teams including account management, clinical, member care, business analyst, data analytics, and business development.
  • Work directly with your POD on reporting and analysis of claims data to identify drug trends, financial performance, and client cost-saving opportunities.
  • Expert knowledge and understanding of TS proprietary programs.
  • Executing client renewals by building lasting relationships with key client stakeholders.
  • Provide leadership to coordinate all aspects of client review meetings including scheduling, reporting, materials, accommodations, etc.
  • Be proficient in CRM and all aspects of proprietary software used for claims adjudication.
  • Lead client meetings, lunch & learn meetings, etc.
  • Work directly with your POD to adjust plan parameters as directed by the client/broker.

New Clients:
  • Work directly with your POD to oversee the onboarding process involving the client, broker, TPA, and data vendor.
  • Participate in introductory/enrollment meetings with employees.

Requirements
What you're made of
Qualifications
Education: College degree or equivalent experience preferred
Experience/Knowledge:
  • Five + years of cumulative Account Management/Client Success in a PBM setting or equivalent client-facing health/benefits experience is required.
  • Experience in management of employer groups or health plan accounts preferred.
  • Must possess a valid and current driver's license.
  • Ability to travel up to 25% of the time if needed.
  • Client-facing presentation experience preferred.
  • Capable of interfacing with TrueScripts clients and owners and providing solutions to problems.
  • Must be proficient in all Microsoft Office Products.
  • Need to be flexible and work as a team player.
  • Demonstrates strong attention to detail.
  • Ability to prioritize and have good organizational skills.
  • Ability to perform multiple tasks at one time.
  • Ability to communicate and work under stress effectively while always maintaining confidentiality.
  • Need to be self-motivated and work with little supervision.
  • Need to be adaptable and have different responsibilities given periodically.

Apply