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Global Client Manager Jobs in Indiana (NOW HIRING)

Heartland

Client Manager

Jeffersonville, IN

Every day, Heartland, a Global Payments Company, makes it possible for millions of people to move ... Manages and resolves client complaints, providing excellent service and follow-up ● Ensures ...

Apex Group Ltd

Manager, Close ended

Evansville, IN · On-site

Assisting in the development of new & existing global client relationships, optimizing service ... the management of the NAV preparation and review process for our PERE fund clients * Fund ...

HUB

Employee Benefits Account Manager

Troy, IN

As a global firm, we offer employees resources in both technology and industry expertise, but we ... Implement Client Service Plans as directed bythe accountteam and\or Team Leader. * Maintain ...

BDA

National Account Director

Indianapolis, IN · On-site

... and global client relationships while leading a high-performing account team. This role drives ... Oversee Salesforce CRM adoption and accuracy across the team, ensuring all account activity ...

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Global Client Manager information

What is a global client manager?

A Global Client Manager is a professional responsible for overseeing and nurturing relationships with a company's key international clients. They act as the main point of contact for these clients, ensuring their needs are met across different countries and business units. Their role typically involves coordinating global service delivery, managing client expectations, and identifying opportunities for growth within the client’s organization. Global Client Managers often collaborate with regional teams to provide consistent service and resolve any cross-border issues efficiently.

How does a global client manager typically coordinate with international teams to meet client needs?

A Global Client Manager often collaborates closely with cross-functional teams across various regions, including sales, operations, and support, to ensure that client expectations are met consistently worldwide. Effective communication and time management are key, as you may need to bridge cultural and time zone differences while aligning resources and strategies. Regular virtual meetings, clear documentation, and relationship-building with both clients and internal stakeholders are integral to success in this role. This environment offers valuable exposure to international business practices and can pave the way for advancement into broader leadership positions.

What are the key skills and qualifications needed to thrive as a global client manager, and why are they important?

To thrive as a Global Client Manager, you need expertise in account management, cross-cultural communication, and a strong understanding of international business practices, usually supported by a degree in business or a related field. Familiarity with CRM systems, project management tools, and possibly certifications like PMP or CSM are highly beneficial. Outstanding negotiation, relationship-building, and problem-solving skills distinguish top performers in this role. These abilities are essential for managing complex, multinational accounts and fostering long-term client partnerships across diverse markets.

What is the difference between Global Client Manager vs Account Executive?

AspectGlobal Client ManagerAccount Executive
CredentialsTypically requires a bachelor's degree, experience in client management, and industry-specific certificationsUsually requires a bachelor's degree, sales experience, and communication skills
Work EnvironmentWorks with large, multinational clients across regions, often in corporate officesEngages with clients to generate sales, often in a sales or marketing setting
Employer & Industry UsageCommon in global corporations, consulting, and B2B servicesWidely used in sales-driven industries like tech, advertising, and retail

The Global Client Manager focuses on maintaining and expanding relationships with large, international clients, ensuring strategic alignment across regions. In contrast, the Account Executive primarily concentrates on acquiring new clients and closing sales deals. Both roles require strong communication skills and industry knowledge but differ in scope and responsibilities.

What are popular job titles related to Global Client Manager jobs in Indiana?

For Global Client Manager jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Global Client Manager jobs in Indiana look for?

The top searched job categories for Global Client Manager jobs in Indiana are:

What cities in Indiana are hiring for Global Client Manager jobs?

Cities in Indiana with the most Global Client Manager job openings:

Global Client Manager jobs near you
Infographic showing various Global Client Manager job openings in Indiana as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 79% Physical, 4% Hybrid, and 17% Remote job distribution.

Client Manager

Jeffersonville, IN

Heartland
Marketing • 1 - 10 employees
Learn more about Heartlandexternal

Full-time

Re-posted 24 days ago

Job description

Every day, Heartland, a Global Payments Company, makes it possible for millions of people to move money between buyers and sellers using our products and unmatched services.  Simply, we create meaningful technology centered experiences that enable our customers to prosper.  If you want to work like an entrepreneur, support and serve entrepreneurs and bring your expertise to a dynamic team, then Heartland is for you.  If it's in your nature to work with a passion to provide tangible solutions for everyone you interact with, then join us and let's see what we can do together.

Duties

●  Responsible for client relationship cultivation and retention, inspiring confidence through demonstrated expertise and meeting ongoing client needs

●  Collaborate with strategic partners to identify at-risk accounts and execute mutually-agreeable strategies to retain/grow relationships

●  Responsible for achieving set retention metrics ensuring the profitability of accounts within the defined portfolio

●  Interprets competitor statements/quotes and performs rate analysis. Negotiates directly with clients using consultative conversation to retain account and maximize revenue potential

●  Responds quickly and effectively to all requests for account review, rate analysis, product information, account terminations, etc. whether from internal or external customers

●  Stays current on Heartland products, services and important industry changes in order to assign appropriate solutions to client requests

●  Identifies product offerings for existing clients

●  Places proactive outreach to newly assigned accounts to establish a relationship

●  Answers inbound calls from merchants and resolves inquiry.

●  Manages and resolves client complaints, providing excellent service and follow-up

●  Ensures alignment with sales or service teams to ensure merchant satisfaction

●  Identifies triggers for attrition and can represent the current status of attrition in the defined portfolio to leadership. Recommends solutions to clients, teammates and leadership

●  Maintains compliance standards for Salesforce records and detailed documentation of client status and interactions

●  Display a commitment to receive necessary coaching for continuous improvement and team development

Job Requirements

Education/Certification

Bachelor’s degree in business or a related field, or equivalent operational, retention, or account management experience

Experience Required

●  At least 3 years related operational, retention, or account management experience

●  Has experience meeting sales goals with defined metrics and a proven track record of success.

●  Management experiences a plus

Skills/Abilities:

●  Highly effective interpersonal, relationship management, and both verbal and written communication skills

●  Strong business, analytics and technical aptitude

●  Above average execution of consultative selling techniques and negotiation

●  Critical thinking and problem solving

●  Account management skills with proven ability to build and manage internal and external relationships

●  Excellent organizational and time management skills in a high energy environment to manage multiple priorities

●  Displays empathy, adaptability, and a mindset of continuous improvement ●  Willingness to work independently or collaborate with a team

Diversity and EEO Statements

Heartland is an organization that stands against racism, intolerance and injustice in all its forms — one that respects, honors and celebrates the diversity of our team members and the differences among us. Our commitment to fostering a company culture that values and respects Inclusion and Diversity is steadfast. Standing together as one company, we will continue to work to drive positive change for the communities in which we live and work and stamp out injustice.

Heartland is an equal opportunity employer.

Heartland, a Global Payments Company, provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the Human Resources Department.

Heartland is an equal opportunity employer. Heartland, a Global Payments Company, provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the Human Resources Department.

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