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Director Client Engagement Jobs in Indiana (NOW HIRING)

DOZ

Tax Team Coordinator

Carmel, IN · On-site

$25/hr

Engagement letter status updates, due dates, budgets, client/project information * General administrative requests directed by team members * General client/team management such as schedule or due ...

DOZ

Tax Team Coordinator

Carmel, IN · On-site

$25/hr

Engagement letter status updates, due dates, budgets, client/project information * General administrative requests directed by team members * General client/team management such as schedule or due ...

DOZ

Tax Team Coordinator

Carmel, IN

$25/hr

Engagement letter status updates, due dates, budgets, client/project information * General administrative requests directed by team members * General client/team management such as schedule or due ...

Ivy Tech

Fundraising Development Director

Evansville, IN · On-site

$50K - $60K/yr

Ivy Tech Community College Evansville is seeking a Fundraising Development Director to lead ... Demonstrated success in relationship-based roles, preferably involving donor or client engagement

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All JobsClient Engagement JobsDirector Client Engagement JobsDirector Client Engagement Jobs in Indiana

Director Client Engagement information

See Indiana salary details

$31.4K

$87.2K

$174.6K

How much do director client engagement jobs pay per year?

As of Sep 1, 2026, the average yearly pay for director client engagement in Indiana is $87,163.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,100.00 and $104,700.00 per year, depending on experience, location, and employer.

What does a director of client engagement do?

A Director of Client Engagement is responsible for building and maintaining strong relationships with clients to ensure their needs are met and to drive business growth. This role typically involves overseeing client communications, developing engagement strategies, and leading a team to deliver exceptional client service. Directors of Client Engagement work closely with sales, marketing, and product teams to align client goals with company offerings and to identify opportunities for upselling or cross-selling. Their primary goal is to enhance client satisfaction and loyalty, contributing to long-term business success.

What are the key skills and qualifications needed to thrive as a director of client engagement?

To excel as a Director of Client Engagement, you need expertise in client relationship management, strategic planning, and business development, often supported by a bachelor's or master's degree in business or a related field. Familiarity with CRM platforms (such as Salesforce), data analytics tools, and project management systems is crucial. Exceptional leadership, negotiation skills, and the ability to communicate persuasively help you build trust and motivate teams. These capabilities are essential for driving client satisfaction, fostering long-term partnerships, and achieving organizational growth.

What are the main challenges a director of client engagement might face when aligning client needs with company objectives?

A Director of Client Engagement often navigates the challenge of balancing client expectations with the company's strategic goals and resource limitations. This involves continuous communication with both clients and internal teams to ensure deliverables meet quality standards while also aligning with business priorities. Successfully managing this balance requires strong negotiation skills, adaptability, and a deep understanding of both the client's industry and your own company's capabilities. Overcoming these challenges can lead to stronger partnerships and opportunities for business growth.

What is the difference between Director Client Engagement vs Client Relationship Manager?

AspectDirector Client EngagementClient Relationship Manager
ResponsibilitiesOversees strategic client engagement initiatives, manages large accounts, and leads client retention strategies.Maintains daily client relationships, addresses client needs, and ensures customer satisfaction.
Required CredentialsBachelor’s degree; often advanced degrees or certifications in business or marketing.Bachelor’s degree; experience in customer service or sales roles.
Work EnvironmentStrategic, leadership-focused, often in corporate or agency settings.Operational, client-facing, often in sales or customer service departments.
Industry UsageCommon in marketing, consulting, and B2B services.Common in sales, banking, and service industries.

The main difference is that a Director Client Engagement focuses on strategic oversight and long-term client relationships, while a Client Relationship Manager handles day-to-day client interactions and satisfaction. Both roles require strong communication skills, but the Director role involves higher-level planning and leadership.

What are the most commonly searched types of Client Engagement jobs in Indiana?

The most popular types of Client Engagement jobs in Indiana are:

What are popular job titles related to Director Client Engagement jobs in Indiana?

For Director Client Engagement jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Director Client Engagement jobs in Indiana look for?

The top searched job categories for Director Client Engagement jobs in Indiana are:

What cities in Indiana are hiring for Director Client Engagement jobs?

Cities in Indiana with the most Director Client Engagement job openings:

Director Client Engagement jobs near you
Infographic showing various Director Client Engagement job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 12% Part Time, and 6% Contract. Highlights an 75% Physical, 3% Hybrid, and 22% Remote job distribution, with an average salary of $87,163 per year, or $41.9 per hour.

Sr. Director, Client Services

Indianapolis, IN • On-site

Kobie Marketing
Advertising and Public Relations Services • 201 - 500 employees
Learn more about Kobie Marketingexternal

Full-time

Re-posted 2 days ago

Job description

Join a National Top Workplace 
 
Named a Top Workplace in the USA and Top Remote Workplace, Kobie is where the best minds in loyalty come together, driven by passion and innovation. We're always looking for talented individuals who are ready to join a collaborative, growth-focused culture. As a partner to some of the world's most recognized brands, we are leaders in loyalty, helping brands build lasting emotional connections with their consumers. 
 
Join Us from Anywhere 
While our headquarters are nestled in sunny St. Petersburg, Florida, Kobie embraces a flexible work environment, offering teammates the freedom to work remotely. We understand the importance of work-life balance and support our team with: 
 
         Flexible Time Off to recharge when needed 
         Nine Company-Wide Holidays 
         A diverse suite of benefits prioritizing your growth, development, and personal well-being 
 
Discover more about our perks and benefits here. 
 
Kobie is a values-led organization where we believe that everyone is a leader, regardless of their position or role. 
 
Travel Requirements:
As a remote-first organization headquartered in St. Petersburg, Florida, Kobie values meaningful in-person connection and collaboration that strengthens our teams, supports our clients, and enhances our culture. While travel requirements vary by role, periodic travel may be required to support business objectives, team collaboration, customer engagements, training, and company events. Candidates should be able and willing to travel as needed to fulfill the responsibilities of the role. 
 

About the Team & What We'll Build Together 
Kobie's Client Services team operates at the intersection of loyalty strategy, market intelligence, and enterprise relationship leadership. As Senior Director, Client Services for the Retail Vertical, you will steward some of our most significant client partnerships-ensuring that loyalty becomes a strategic driver of customer engagement, revenue growth, and enterprise value for both our clients and Kobie. 
 
In this role, you will identify client opportunities, surface emerging risks, and elevate market trends that fuel program and enterprise growth. Engaged at the executive level, you will translate complex client environments and competitive signals into actionable strategies-strengthening client programs while informing Kobie's product, services, and growth roadmap. Your leadership will shape how we deliver value, create cross-client insights, and fuel long-term growth through loyalty. 
This role blends strategic thought leadership, technical fluency, analytical rigor, and exceptional relationship management. You will guide the evolution of loyalty programs, orchestrate cross-functional delivery, and champion innovations that create differentiated consumer experiences. 
 
 
How You Will Make an Impact
  • Enterprise Strategic Leadership
  • Serve as the executive-level strategic partner to key retail clients, ensuring loyalty strategy is aligned to enterprise goals and customer engagement objectives.
  • Articulate how loyalty contributes to broader corporate strategy, supporting clients in achieving revenue, retention, and customer experience outcomes.
  • Loyalty Program Vision & Performance
  • Lead the long-term evolution of loyalty programs by integrating strategy, analytics, and technology to optimize performance, profitability, and member engagement.
  • Translate data-driven insights into actionable recommendations that drive ROI and address emerging customer needs in support of driving best-in-class programs.
  • Client Opportunity, Risk & Market Sensing
  • Continuously scan for risks, political dynamics, shifting priorities, and organizational barriers within client environments, converting them into opportunities that deepen partnership and expand Kobie's strategic influence.
  • Monitor industry trends, competitor movements, and evolving retail behaviors to shape both client strategy and internal decision-making.
  • Growth, Innovation & Co-Creation
  • Identify and drive opportunities for organic growth across services, technology, analytics, and product enhancements to maximize long-term revenue and value creation.
  • Co-create innovation with clients, leveraging Kobie IP, market intelligence, and emerging loyalty constructs to deliver differentiated, competitive solutions.
  • Cross-Functional Orchestration & Internal Influence
  • Lead cross-functional collaboration with Technology, Product, Decision Science, Strategy, and Delivery teams to ensure alignment on strategic priorities and program execution.
  • Translate market and client insights into actionable internal strategies-shaping product roadmaps, operational improvements, and cross-client opportunities.
  • Foster a knowledge-sharing culture that equips teams with the intelligence and context needed to deliver consistent, high-quality outcomes.
  • Technical & Operational Stewardship
  • Demonstrate strong understanding of Kobie's platform capabilities, integrations, and data ecosystem to guide strategic conversations with client and internal technology teams.
  • Oversee program enhancements, operational execution, and technical implementations with a focus on scalability, efficiency, and quality.
  • Financial & Commercial Accountability
  • Own financial performance across assigned accounts, including forecasting, profitability management, and long-term commercial strategy.
  • Apply strategic and financial engineering to balance short-term wins with sustainable long-term growth for both clients and Kobie.
  • Client Relationship Management
  • Serve as a trusted advisor, providing clarity, thought leadership, and proactive guidance grounded in loyalty best practices and market insight.
  • Build deep, multi-threaded relationships across complex client organizations, fostering trust and accelerating strategic decision-making.
  • Strategically steward the client relationship map-ensuring executive-level depth and organizational breadth-to anticipate challenges, drive alignment, and negotiate trade-offs that optimize outcomes for both the client and Kobie.
  • Team Leadership & Talent Development
  • Lead, mentor, and elevate a high-performing Client Services team, fostering a culture of accountability, collaboration, and continuous improvement.
  • Empower teams to communicate value clearly, think strategically, anticipate client needs, and drive meaningful outcomes aligned to Kobie's growth vision.
You Need to Be Successful
  • 12-15+ years in client services, loyalty marketing, CRM, or enterprise program management, with significant experience in the retail sector.
  • Proven track record leading large, complex accounts and cultivating senior executive relationships.
  • Deep understanding of loyalty program strategy, customer engagement, CRM platforms, and data-driven insight application.
  • Strong technical fluency with SaaS platforms, integrations, data ecosystem concepts, and digital customer experience.
  • Demonstrated ability to anticipate risk, identify growth opportunities, and influence strategic direction.
  • Exceptional communication, strategic thinking, analytical problem-solving, and executive presence.
  • Experience managing budgets, P&L, and multi-year commercial strategies that drive portfolio growth.
  • Ability to lead and inspire cross-functional teams in a dynamic, fast-paced environment.
  • Bachelor's degree required; advanced degree or relevant certifications preferred.
  • Ability to travel up to 20% with peak periods up to 35%.
Who we are  As a trusted partner, Kobie delivers market-leading, end-to-end loyalty solutions designed to enable customer experiences for the world's most successful brands. We do this with a strategy-led technology approach that uncovers the truth behind what drives consumers on an emotional level. We believe that our team's passion and expertise are the driving forces behind our success and are proud to be named a Top Workplaces in the USA, where the best and brightest in loyalty drive our mission of growing enterprise value through loyalty. 
 
A place for all We celebrate and embrace diversity at Kobie! 
Employment at Kobie is based solely on an individual's merit and qualifications, which are directly related to professional competence. We do not discriminate against any teammate or applicant because of race,color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy, or any other characteristic protected by applicable law. 
 
We are fiercely committed to fostering a workplace where teammates can bring their authentic selves to work every day. Our DEI initiatives, including various committees, ensure that principles of equity, diversity, and inclusion are deeply ingrained throughout Kobie. While our leadership team fully supports our policy of nondiscrimination and equal opportunity, it is the responsibility of all teammates to uphold these values. 
 
Ready to join us? If you're ready to make an impact and grow in a supportive, innovative environment, we'd love to hear from you. Apply today and join the best and brightest in loyalty! 
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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