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Director Client Engagement Jobs in Indiana (NOW HIRING)

Enjoy a dynamic role that combines networking, client engagement, and business development. * Make a direct impact on the growth and success of a respected title company. * Work independently while ...

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Director Client Engagement information

See Indiana salary details

$31.4K

$87.2K

$174.6K

How much do director client engagement jobs pay per year?

As of Aug 8, 2026, the average yearly pay for director client engagement in Indiana is $87,163.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,100.00 and $104,700.00 per year, depending on experience, location, and employer.

What are the main challenges a director of client engagement might face when aligning client needs with company objectives?

A Director of Client Engagement often navigates the challenge of balancing client expectations with the company's strategic goals and resource limitations. This involves continuous communication with both clients and internal teams to ensure deliverables meet quality standards while also aligning with business priorities. Successfully managing this balance requires strong negotiation skills, adaptability, and a deep understanding of both the client's industry and your own company's capabilities. Overcoming these challenges can lead to stronger partnerships and opportunities for business growth.

What are the key skills and qualifications needed to thrive as a director of client engagement?

To excel as a Director of Client Engagement, you need expertise in client relationship management, strategic planning, and business development, often supported by a bachelor's or master's degree in business or a related field. Familiarity with CRM platforms (such as Salesforce), data analytics tools, and project management systems is crucial. Exceptional leadership, negotiation skills, and the ability to communicate persuasively help you build trust and motivate teams. These capabilities are essential for driving client satisfaction, fostering long-term partnerships, and achieving organizational growth.

What is the difference between Director Client Engagement vs Client Relationship Manager?

AspectDirector Client EngagementClient Relationship Manager
ResponsibilitiesOversees strategic client engagement initiatives, manages large accounts, and leads client retention strategies.Maintains daily client relationships, addresses client needs, and ensures customer satisfaction.
Required CredentialsBachelor’s degree; often advanced degrees or certifications in business or marketing.Bachelor’s degree; experience in customer service or sales roles.
Work EnvironmentStrategic, leadership-focused, often in corporate or agency settings.Operational, client-facing, often in sales or customer service departments.
Industry UsageCommon in marketing, consulting, and B2B services.Common in sales, banking, and service industries.

The main difference is that a Director Client Engagement focuses on strategic oversight and long-term client relationships, while a Client Relationship Manager handles day-to-day client interactions and satisfaction. Both roles require strong communication skills, but the Director role involves higher-level planning and leadership.

What does a director of client engagement do?

A Director of Client Engagement is responsible for building and maintaining strong relationships with clients to ensure their needs are met and to drive business growth. This role typically involves overseeing client communications, developing engagement strategies, and leading a team to deliver exceptional client service. Directors of Client Engagement work closely with sales, marketing, and product teams to align client goals with company offerings and to identify opportunities for upselling or cross-selling. Their primary goal is to enhance client satisfaction and loyalty, contributing to long-term business success.
What are the most commonly searched types of Client Engagement jobs in Indiana? The most popular types of Client Engagement jobs in Indiana are:
What are popular job titles related to Director Client Engagement jobs in Indiana? For Director Client Engagement jobs in Indiana, the most frequently searched job titles are:
What cities in Indiana are hiring for Director Client Engagement jobs? Cities in Indiana with the most Director Client Engagement job openings:
Infographic showing various Director Client Engagement job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 11% Part Time, and 6% Contract. Highlights an 75% Physical, 3% Hybrid, and 22% Remote job distribution, with an average salary of $87,163 per year, or $41.9 per hour.

Director of Marketing and Communications

FBT Gibbons LLP

Indianapolis, IN • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 10 days ago


Job description

FBT Gibbons LLP is a national law firm focused on serving companies operating and investing in the middle market. With nearly 1,500 employees across 25 offices, we support clients ranging from large multinationals to mid-sized businesses and growth-oriented startups across the United States. Our teams collaborate across departments and geographies to deliver excellent service to our clients, colleagues, and the communities we serve.

At FBT Gibbons, diversity enriches our vibrant culture and empowers our teams to achieve more together. We welcome talented professionals who bring valuable skills, a collaborative mindset, and a shared commitment to helping our firm and clients thrive. Here, you’ll make meaningful contributions, collaborate with exceptional colleagues, and build a career that grows with your skills and ambitions.

We are currently seeking a dynamic and strategic Director of Marketing and Communications to lead the development and execution of firmwide marketing initiatives that strengthen and elevate our brand across all platforms. This role is responsible for shaping and implementing an integrated marketing and communications strategy, including public relations, graphic design, digital and print content, and event programming, that supports go-to-market objectives, reinforces the firm’s vision, culture, and strategic goals, and ensures consistent messaging across internal and external channels.

The ideal candidate is a strategic, hands-on marketing and communications leader with experience developing integrated marketing and communications strategies that strengthen brand positioning and support firmwide initiatives across multiple channels.

This position can be based in Cincinnati, OH; Columbus, OH; Dallas, TX; Denver, CO; Houston, TX; Indianapolis, IN; Los Angeles, CA; Louisville, KY; Nashville, TN; New York, NY; Pittsburgh, PA; or Washington, DC.

Key Responsibilities:

  • Direct the development of visual and written content by collaborating with the CBDO, the creative team, the communications team, and external vendors to drive and support campaigns and collateral needs.
  • Develop and execute a comprehensive communications strategy that strengthens the firm’s brand, supports business objectives and firmwide strategic plan goals, and enhances market positioning across all channels.
  • Maintain high level oversight of internal and external communications, including web and social media content, firm announcements, intranet content, crisis communications, and executive messaging.
  • Oversee the planning, communication, and execution of large-scale internal and external events, including firmwide partner meetings, leadership symposiums, FBT Gibbons Connect series client events, etc.
  • Collaborate with the business development team, the proposal team, and attorneys as needed to support unique client engagement efforts through tailored messaging or collateral materials.
  • Advise senior leadership and attorneys on best practices for communications, media relations, and message positioning, including crisis communications, and act as the primary liaison between the firm and external partners, including media outlets, advertising agencies, and community organizations.
  • Manage the marketing communications budget, ensuring resources are allocated effectively to maximize impact.
  • Oversee dynamic, impactful, and innovative advertising and community outreach campaigns and initiatives that enhance the firm’s profile in various industries, practices, and markets.
  • Ensure all communications comply with legal industry standards, ethics rules, and confidentiality and privacy requirements.
  • Establish and monitor key performance indicators (KPIs) for all communications activities, regularly analyze performance data, and provide data-driven recommendations to optimize impact and maximize ROI.
  • Represent the firm at industry conferences, professional associations, and networking events to build the firm’s external profile and stay current with industry trends as appropriate/useful.
  • Maintain strong relationships with media representatives and external agencies as needed.
  • Foster a positive and inclusive work culture by motivating employees, promoting teamwork, and maintaining high levels of engagement and job satisfaction.
  • Provide continuous coaching and mentorship to direct reports, offering constructive feedback to support professional growth and skill development.
  • Ensure adherence to firm policies and legal regulations while managing employee conduct and performance.

Job Requirements:

  • Bachelor’s degree in marketing, public relations, communications or relevant field required.
  • Minimum of ten years of progressive marketing or business development experience required, along with prior experience in a law firm environment.
  • Experience leading creative and design projects, developing portfolios, and building communications campaigns required.
  • Exceptional writing, editing and communication skills.
  • Strong knowledge of client development and marketing principles within the professional services industry, with a preference for law firm experience.
  • Experience supervising, mentoring, and managing business professionals.
  • Ability to support multiple stakeholders at various levels, managing diverse needs and challenges simultaneously.
  • Exceptional interpersonal and verbal communication skills, including active listening, information gathering, clear dialogue and problem solving.
  • Ability to interact, present, and make recommendations to the firm’s senior leadership.
  • Exceptional written communication skills with keen attention to accuracy and detail.
  • High degree of professionalism when interacting with internal and external customers.
  • Independent, self-motivated, and capable of managing and prioritizing multiple projects effectively.
  • Strong analytical skills and the ability to independently pursue and manage projects.
  • Excellent judgment and decision-making capabilities.
  • Ability to handle stressful situations diplomatically and interact effectively with diverse personalities at all firm levels.
  • Adaptable and quick to grasp and apply new ideas in a changing work environment.
  • Advanced computer skills, including Microsoft Office Suite (Word, Excel, PowerPoint), Adobe Creative Suite, CRM systems, and video and graphics applications.
  • Proficient with both PC and Mac platforms.
  • Ability to work flexible hours and travel as needed across the firm’s national footprint. Weekend travel may be required from time to time. Travel time estimates are moderate (15-20%).

FBT Gibbons is fully committed to equality of opportunity in all aspects of employment. It is the policy of FBT Gibbons to provide equal employment opportunity to all employees and applicants without regard to race, color, religion, national or ethnic origin, military status, veteran status, age, gender, gender identity or expression, sexual orientation, genetic information, physical or mental disability or any other protected status.

FBT Gibbons offers a competitive salary and a comprehensive benefits package, including health care coverage (medical, dental, and vision), life insurance, short- and long-term disability, paid parental leave, employee wellbeing and EAP programs, paid time off, and a 401(k) retirement plan with employer matching and profit-sharing. Benefit offerings and eligibility vary by location and are subject to applicable plan terms and legal requirements.

The pay range for this role accounts for the wide range of factors considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. A reasonable estimate of the current annual range is $180,000 – $210,000. For applicants physically based in Dallas, Denver, Houston or Philadelphia, a reasonable estimate of the current annual range is $200,000 - $230,000. For applicants physically based in California, New York City and Washington DC, a reasonable estimate of the current annual range is $220,000 – $250,000. Actual pay will be determined based on skills, relevant experience and other job-related factors, consistent with applicable employment laws.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

Applicants must be authorized to work in the United States without current or future employer sponsorship. FBT Gibbons does not provide visa sponsorship for this position.

Consistent with the requirements of applicable state and local laws, including San Francisco Fair Chance Ordinance and City of Los Angeles Fair Chance Initiative for Hiring Ordinance, Frost Brown Todd will consider for employment all qualified applicants, including those with arrest and/or conviction records.

The application deadline for this position is June 26, 2026.



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