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Client Success Jobs in Indiana (NOW HIRING)

Valve And Meter

Client Success Manager

Indianapolis, IN · On-site +1

$80K/yr

As a Client Success Manager, you will be the primary strategic partner for a portfolio of valued clients. You will guide their marketing strategy, advocate for their success internally, and help ...

UniFirst

Client Success Representative

Indianapolis, IN · On-site

Customer Development Representative UniFirst is seeking a motivated, self-driven individual for a Customer Development Representative position to increase sales within existing customer accounts in a ...

UniFirst

Client Success Representative

South Bend, IN · On-site

Customer Development Representative UniFirst is seeking a motivated, self-driven individual for a Customer Development Representative position to increase sales within existing customer accounts in a ...

Miebach

Client Success Lead, Supply Chain

Fishers, IN · On-site

As a Client Success Lead, you will work closely with consulting teams and senior account leaders to strengthen client relationships, identify opportunities to expand Miebach's services, and support ...

Miebach

Client Success Lead - Life Sciences

Fishers, IN · On-site

As a Client Success Lead, you will serve as a trusted advisor to client stakeholders while partnering closely with Miebach's consulting, engineering, and digital teams. You will help clients navigate ...

JLL

Senior Client Delivery Specialist

Indianapolis, IN · On-site

You will shape how we deliver at scale, influence product direction, and build the processes and standards that define client success at JLL Technologies. If you are energized by complex problem ...

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Showing results 1-20

All JobsClient Success JobsClient Success Jobs in Indiana

Client Success information

See Indiana salary details

$30.9K

$79K

$133.2K

How much do client success jobs pay per year?

As of Jul 1, 2026, the average yearly pay for client success in Indiana is $79,041.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,600.00 and $94,200.00 per year, depending on experience, location, and employer.

What is a typical CSM salary?

A Customer Success Manager (CSM) salary typically ranges from $60,000 to $100,000 annually, depending on experience, location, and company size. Entry-level CSMs may earn closer to $50,000, while experienced professionals or those in high-cost areas can earn over $120,000 with bonuses and commissions included.

What are the key skills and qualifications needed to thrive as a Client Success professional, and why are they important?

To thrive as a Client Success professional, you need strong relationship management skills, problem-solving ability, and a background in business or communications, often supported by a relevant degree. Familiarity with CRM platforms like Salesforce or HubSpot and proficiency in customer support tools are typically required. Exceptional communication, active listening, and empathy help you build trust and effectively address client needs. These skills are crucial for ensuring client satisfaction, retention, and long-term business growth.

What is the difference between Client Success vs Customer Support?

AspectClient SuccessCustomer Support
Primary FocusProactively ensuring client satisfaction and long-term successReactively resolving immediate issues and technical problems
Work EnvironmentStrategic, relationship-driven, often involves onboarding and account managementOperational, troubleshooting, and technical assistance
Required SkillsCommunication, relationship management, strategic planningTechnical knowledge, problem-solving, customer service skills

While both roles aim to improve customer experience, Client Success focuses on building long-term relationships and ensuring clients achieve their goals, whereas Customer Support addresses immediate technical issues and troubleshooting. Understanding these differences helps organizations assign the right roles to enhance customer satisfaction and retention.

Will AI replace CSM?

AI is unlikely to fully replace Client Success Managers (CSMs) because their role involves complex interpersonal skills, strategic thinking, and personalized customer interactions that AI cannot replicate. Instead, AI tools are increasingly used to automate routine tasks, analyze data, and support CSMs in delivering better service. Success in this role often depends on relationship-building, communication, and problem-solving skills that complement technological tools.

What is the role of client success?

The role of client success involves ensuring that clients achieve their desired outcomes with a company's products or services. Client success professionals build relationships, provide support, and help clients maximize value, often using tools like customer relationship management (CRM) software. Their goal is to improve client retention and satisfaction through proactive engagement and problem-solving.

What are some common challenges faced by Client Success professionals and how can they be addressed?

Client Success professionals often face challenges such as managing high client expectations, balancing multiple accounts, and ensuring clear communication between clients and internal teams. Addressing these challenges involves proactive communication, effective time management, and developing a deep understanding of the client's business needs. Building strong relationships and regularly soliciting feedback can help prevent misunderstandings and foster long-term client satisfaction.

What is Client Success?

Client Success refers to a role or department within a company that is dedicated to ensuring customers achieve their desired outcomes while using a product or service. Professionals in Client Success act as liaisons between the company and its clients, focusing on building strong relationships, providing ongoing support, and helping clients maximize the value of their purchase. Their responsibilities often include onboarding, training, addressing concerns, and identifying opportunities to enhance customer satisfaction and retention. The ultimate goal of Client Success is to foster long-term client loyalty and drive business growth.

What jobs pay 4000 a week without a degree?

In client success roles, high earnings of $4,000 or more per week are uncommon without significant experience, specialized skills, or certifications. Typically, such income levels are associated with senior positions, sales roles with commission, or entrepreneurial ventures rather than entry-level client success jobs. Most client success positions offer salaries below this threshold without advanced qualifications or proven performance.
What are the most commonly searched types of Client Success jobs in Indiana? The most popular types of Client Success jobs in Indiana are:
What are popular job titles related to Client Success jobs in Indiana? For Client Success jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Client Success jobs in Indiana look for? The top searched job categories for Client Success jobs in Indiana are:
What cities in Indiana are hiring for Client Success jobs? Cities in Indiana with the most Client Success job openings:
Client Success jobs near you
Infographic showing various Client Success job openings in Indiana as of June 2026, with employment types broken down into 100% Full Time. Highlights an 67% In-person, and 33% Remote job distribution, with an average salary of $79,041 per year, or $38 per hour.

Client Success Manager

Valve And Meter

Indianapolis, IN • On-site, Remote

$80K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 10 days ago

Job description

In a Nutshell
Valve+Meter is seeking a passionate, strategic, and relentlessly driven Client Success Manager to join our growing team. This is not a basic account management role. This is a client leadership role for someone who knows how to build trust, lead performance conversations, uncover growth opportunities, and ensure marketing investments produce measurable business outcomes.
As a Client Success Manager, you will be the primary strategic partner for a portfolio of valued clients. You will guide their marketing strategy, advocate for their success internally, and help connect performance marketing efforts to broader business goals such as lead generation, revenue growth, customer acquisition cost, brand differentiation, and long-term retention.
You will collaborate with internal experts across SEO, paid media, analytics, creative, development, strategy, and operations to ensure each client has a clear path forward. Your goal is to become a trusted advisor who brings insight, accountability, and action to every client relationship.
Why This Role Is Important
At Valve+Meter, we believe marketing should be measured by the flow and cost of new business. The "valve" represents the rate of new business we help generate, and the "meter" represents the measurable results we deliver.
We believe great marketing should not be based on guesswork. It should be connected to strategy, accountability, and results.
The Client Success Manager is the bridge between client goals, strategy, and execution. You help clients feel heard, informed, challenged, and supported, guiding smarter decisions and investments that move their business forward.
What You'll Own
You will own the health, growth, retention, and strategic direction of your client portfolio.
This includes building strong relationships, leading meaningful performance conversations, identifying growth opportunities, and ensuring internal alignment around client goals.
You will help clients understand not just what happened in their marketing performance, but why it happened, what it means, and what should happen next.
What We're Looking For
We're hiring for mindset as much as experience. Our ideal Client Success Manager is:
  • Growth-Oriented & Coachable: Hungry to learn and improve, embraces feedback, and owns mistakes
  • Team-First: Prioritizes team over ego, supports and elevates others, and does what it takes to help the team win
  • Scrappy & Resilient: Resourceful, driven, solution-oriented, and pushes through challenges with a positive attitude
  • Strategic & Analytical: Thinks long-term and systematically, uses data to uncover insight, and creates strategy, not just execution
  • Organized & Adaptable: Manages multiple clients and priorities, maintains strong systems for workflow and communication, and stays composed under pressure
  • People-Centric: Communicates clearly and adjusts to the audience, listens deeply, presents confidently, and demonstrates high emotional intelligence

Key Responsibilities
  • Serve as the primary point of contact and strategic partner for assigned clients
  • Define and guide customized marketing strategies aligned with business goals
  • Collaborate with internal teams across SEO, paid media, analytics, creative, and development
  • Lead weekly, monthly, and quarterly meetings, including campaign and business reviews
  • Analyze performance data across platforms (Google Ads, Microsoft Ads, LSA, GA4, CRM, dashboards)
  • Translate data into insights, recommendations, and actionable plans
  • Monitor performance, budgets, lead flow, and account health to proactively identify risks, gaps, and opportunities
  • Advocate internally for decisions that support client growth
  • Identify and drive upsell, cross-sell, and expansion opportunities
  • Support renewals, retention, and referral generation

What You'll Work With
  • Google Workspace (Docs, Sheets, Slides)
  • Wrike (project management)
  • HubSpot (CRM)
  • PlacesScout, Zapier, Ninety
  • Google Ads, Microsoft Ads, Local Service Ads
  • Google Analytics 4
  • SEO, reporting, and call tracking platforms

Required Experience and Skills
  • 3-5 years of client-facing digital marketing experience (SEO, paid media, performance marketing)
  • Agency or performance-driven environment experience
  • Proven ability to manage multiple client accounts
  • Strong communication, presentation, and relationship skills
  • Strong analytical skills and ability to translate data into insights
  • Ability to manage expectations and handle escalations professionally
  • Comfort discussing investment, ROI, and growth opportunities
  • Strong organization, project management, and follow-through
  • Bachelor's degree or equivalent experience

Preferred Experience
  • Experience managing budgets and pacing
  • Familiarity with Google Ads, LSA, GA4, SEO tools, CRM, and call tracking data
  • Understanding of business metrics (CAC, LTV, pipeline, margin, close rate)
  • Sales mindset or comfort with renewals, expansion, and referrals
  • Relevant certifications (Google Ads, GA4, SEO, etc.)

Core Values
Think - Focus. Find a way forward.
Love - Act in the long-term best interest of others.
Serve - Meet expectations and go the extra mile.
Transform - Create meaningful, lasting change.
Be Just - Be fair, transparent, and do no harm.
What Valve+Meter Offers
  • Competitive salary
  • Medical, dental, and vision benefits
  • 401(k) with match
  • Company-paid life insurance
  • Three weeks PTO + seven holidays + two service days
  • Fast-paced, growth-focused environment
  • Casual, pet-friendly office
  • Hybrid or remote flexibility
  • Opportunities for growth and advancement

If you are a strategic client leader who enjoys building relationships, solving problems, analyzing performance, and driving growth, we would love to meet you.

Apply