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Client Success Jobs in Indiana (NOW HIRING)

Miebach

Client Success Lead - Life Sciences

Fishers, IN · On-site

As a Client Success Lead, you will serve as a trusted advisor to client stakeholders while partnering closely with Miebach's consulting, engineering, and digital teams. You will help clients navigate ...

EXOS

Cybersecurity Client Success Manager

Indianapolis, IN · On-site

$106K - $143K/yr

We are a trust first, learn together and What You Will Do The Cybersecurity Client Success Manager (CSM) at EXOS is the face of Cyber for our clients, the person every client knows, trusts, and calls ...

Cox Enterprises

Client Relationship Manager III

Indianapolis, IN · On-site

$67K - $100K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Leveraging fleet industry expertise, leadership, data analysis, financial acumen, and technology, the Client Relationship Manager III ensures internal operations are aligned with client success while ...

New

Selerix

Client Services Specialist

Indianapolis, IN · On-site

$16.25 - $21.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This role exists to create capacity for System Configuration analysts, Client Success Managers, Data Services specialists, and others to focus on work that requires their deeper expertise. This role ...

Selerix

$16.25 - $21.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This role exists to create capacity for System Configuration analysts, Client Success Managers, Data Services specialists, and others to focus on work that requires their deeper expertise. This role ...

Clinical Architecture

Client Service Analyst

Indianapolis, IN · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Collaborate with the Client Success Manager to ensure client satisfaction. * Become a product expert with the support of our internal teams. * Educate clients on product features and enhancements ...

Clinical Architecture

Client Service Analyst

Indianapolis, IN · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Collaborate with the Client Success Manager to ensure client satisfaction. * Become a product expert with the support of our internal teams. * Educate clients on product features and enhancements ...

Blue Prism Group

Client Services Analyst I

Evansville, IN · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Regardless of the platform you support, you'll be at the forefront of client success--resolving technical issues, guiding product usage, and building strong relationships with key personnel at hedge ...

FlexTG

Manager Client Account Management

Indianapolis, IN · Hybrid

$85K - $95K/yr

Description Lead Client Success. Drive Strategy. Build High-Performing Teams. Manager, Client Account Management Location: United States (Remote/Hybrid) Work Arrangement: Employees residing within 40 ...

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Showing results 21-40

All JobsClient Success JobsClient Success Jobs in Indiana

Client Success information

See Indiana salary details

$30.9K

$79K

$133.2K

How much do client success jobs pay per year?

As of Aug 12, 2026, the average yearly pay for client success in Indiana is $79,041.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,600.00 and $94,200.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a client success professional?

To thrive as a Client Success professional, you need strong relationship management skills, problem-solving ability, and a background in business or communications, often supported by a relevant degree. Familiarity with CRM platforms like Salesforce or HubSpot and proficiency in customer support tools are typically required. Exceptional communication, active listening, and empathy help you build trust and effectively address client needs. These skills are crucial for ensuring client satisfaction, retention, and long-term business growth.

What is the difference between Client Success vs Customer Support?

AspectClient SuccessCustomer Support
Primary FocusProactively ensuring client satisfaction and long-term successReactively resolving immediate issues and technical problems
Work EnvironmentStrategic, relationship-driven, often involves onboarding and account managementOperational, troubleshooting, and technical assistance
Required SkillsCommunication, relationship management, strategic planningTechnical knowledge, problem-solving, customer service skills

While both roles aim to improve customer experience, Client Success focuses on building long-term relationships and ensuring clients achieve their goals, whereas Customer Support addresses immediate technical issues and troubleshooting. Understanding these differences helps organizations assign the right roles to enhance customer satisfaction and retention.

What are some common challenges faced by client success professionals and how can they be addressed?

Client Success professionals often face challenges such as managing high client expectations, balancing multiple accounts, and ensuring clear communication between clients and internal teams. Addressing these challenges involves proactive communication, effective time management, and developing a deep understanding of the client's business needs. Building strong relationships and regularly soliciting feedback can help prevent misunderstandings and foster long-term client satisfaction.

What is client success?

Client Success refers to a role or department within a company that is dedicated to ensuring customers achieve their desired outcomes while using a product or service. Professionals in Client Success act as liaisons between the company and its clients, focusing on building strong relationships, providing ongoing support, and helping clients maximize the value of their purchase. Their responsibilities often include onboarding, training, addressing concerns, and identifying opportunities to enhance customer satisfaction and retention. The ultimate goal of Client Success is to foster long-term client loyalty and drive business growth.
What are the most commonly searched types of Client Success jobs in Indiana? The most popular types of Client Success jobs in Indiana are:
What are popular job titles related to Client Success jobs in Indiana? For Client Success jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Client Success jobs in Indiana look for? The top searched job categories for Client Success jobs in Indiana are:
What cities in Indiana are hiring for Client Success jobs? Cities in Indiana with the most Client Success job openings:
Client Success jobs near you
Infographic showing various Client Success job openings in Indiana as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution, with an average salary of $79,041 per year, or $38 per hour.

Client Success Lead - Life Sciences

Miebach

Fishers, IN • On-site

Full-time

Re-posted 9 days ago

Job description

About Miebach
Miebach Consulting is a global leader in supply chain advisory and engineering. For more than 50 years, we have partnered with organizations worldwide to design, optimize, and transform their supply chains into strategic competitive advantages. Our consulting approach integrates deep operational expertise, advanced analytics, and innovative thinking to deliver measurable business impact.
About the role
This role is designed for a senior supply chain professional with deep Life Sciences industry expertise and a passion for building long-term client relationships, identifying opportunities for growth, and helping organizations solve complex supply chain challenges.
As a Client Success Lead, you will serve as a trusted advisor to client stakeholders while partnering closely with Miebach's consulting, engineering, and digital teams. You will help clients navigate challenges related to distribution networks, manufacturing operations, cold chain logistics, automation, inventory performance, regulatory compliance, and supply chain transformation.
This position blends relationship leadership, strategic account development, industry expertise, and consulting collaboration. Success in this role is driven by creating meaningful client value, expanding trusted partnerships, and helping clients achieve measurable business outcomes.
Key Responsibilities
Client Relationship Management and Account Growth
  • Manage and grow strategic relationships with leading Life Sciences organizations across North America
  • Serve as the primary point of contact for client stakeholders, including supply chain, operations, manufacturing, quality, engineering, logistics, and executive leadership teams
  • Build trusted, long-term relationships and position Miebach as a strategic partner for supply chain transformation
  • Develop a deep understanding of client priorities and business objectives to proactively identify opportunities for value creation
  • Increase share of wallet within existing accounts by connecting clients with Miebach's consulting, engineering, automation, and digital capabilities
  • Cultivate relationships with prospective clients through industry engagement, networking, and thought leadership activities

Business Development and Strategic Growth
  • Develop and execute account growth strategies aligned with client priorities and Miebach's service offerings
  • Support proposal development, RFP responses, client presentations, and commercial discussions
  • Partner with business development and consulting teams to convert opportunities into successful engagements
  • Leverage industry knowledge and client insight to identify emerging needs and market opportunities
  • Contribute to annual account planning and growth initiatives across the Life Sciences sector

Consulting Collaboration and Delivery Support
  • Work closely with consulting and project delivery teams to ensure alignment between client expectations and project outcomes
  • Provide industry perspective and business context to support solution development and engagement delivery
  • Act as a bridge between client stakeholders and Miebach teams to facilitate communication, alignment, and successful execution
  • Support clients in addressing complex challenges related to supply chain strategy, manufacturing operations, distribution networks, cold chain logistics, automation, regulatory requirements, and digital transformation initiatives

Thought Leadership and Industry Engagement
  • Maintain deep expertise in Life Sciences supply chains and industry best practices
  • Stay current on trends including supply chain resilience, cold chain management, serialization and traceability, automation, regulatory compliance, sustainability, network optimization, and digital transformation
  • Represent Miebach at industry conferences, customer events, and professional organizations
  • Contribute to thought leadership through presentations, industry discussions, and client-facing insights
  • Help strengthen Miebach's market position within the Life Sciences sector

Qualifications
  • 7-15 years of professional experience in supply chain, operations, consulting, manufacturing, logistics, or related professional services
  • Deep supply chain expertise within the Life Sciences industry
  • Understanding of the strategic and operational challenges facing Life Sciences organizations, including manufacturing operations, distribution networks, cold chain logistics, automation, inventory management, regulatory compliance, and supply chain transformation
  • Proven experience managing senior client relationships, strategic accounts, or consulting engagements
  • Demonstrated ability to identify client needs and develop solutions that create measurable business value
  • Strong problem-solving capabilities and a passion for addressing complex operational challenges
  • Excellent interpersonal, communication, and executive stakeholder management skills
  • Ability and willingness to travel 40-60% during peak periods
  • Entrepreneurial mindset with a strong interest in business development and account growth

Preferred
  • Experience in supply chain consulting, engineering consulting, or professional services
  • Demonstrated success growing strategic client accounts and expanding service offerings
  • Experience supporting or leading RFP responses, proposal development, and client presentations
  • Existing network and relationships within the Life Sciences industry
  • Experience supporting large-scale supply chain transformation, automation, manufacturing, distribution, or logistics initiatives in regulated environments

Why Join Miebach?
  • Partner with some of the world's leading pharmaceutical, biotechnology, medical device, and healthcare companies
  • Help shape strategic supply chain decisions with measurable business impact
  • Collaborate with globally recognized experts in supply chain consulting and engineering
  • Work across strategy, design, automation, digital transformation, and operational improvement initiatives
  • Grow your career within a global organization known for innovation, entrepreneurship, and client success
  • Competitive compensation and comprehensive benefits package

Apply