ZipRecruiter

Log In

1

Client Success Manager Jobs in Indiana (NOW HIRING)

Valve And Meter

Client Success Manager

Indianapolis, IN · On-site +1

$80K/yr

As a Client Success Manager, you will be the primary strategic partner for a portfolio of valued clients. You will guide their marketing strategy, advocate for their success internally, and help ...

UniFirst

Client Success Representative

Indianapolis, IN · On-site

Cutting edge sales tools, including a data management device with CRM software * Full range of benefits including 401k and profit sharing, health and life insurance, Employee Assistance Program (EAP ...

UniFirst

Client Success Representative

South Bend, IN · On-site

Cutting edge sales tools, including a data management device with CRM software * Full range of benefits including 401k and profit sharing, health and life insurance, Employee Assistance Program (EAP ...

Miebach

Client Success Lead, Supply Chain

Fishers, IN · On-site

About the role Miebach Consulting is seeking a Client Success Lead, Supply Chain to support the growth and management of client relationships across our North American operations. This role is ideal ...

Sharetec

Customer Success Manager

Fort Wayne, IN · On-site

$90K - $100K/yr

Sharetec is looking for a Customer Success Manager to join our team! At Sharetec, we believe in a people-first business. Our mission is to make millions of people's lives easier by developing ...

Apply Early

next page

Showing results 1-20

All JobsClient Success Manager JobsClient Success Manager Jobs in Indiana

Client Success Manager information

See Indiana salary details

$30.9K

$79K

$133.2K

How much do client success manager jobs pay per year?

As of Jul 1, 2026, the average yearly pay for client success manager in Indiana is $79,041.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,600.00 and $94,200.00 per year, depending on experience, location, and employer.

What jobs in the US pay 300,000 a year?

For a Client Success Manager, earning $300,000 annually typically requires senior-level experience, a strong track record in client retention, and skills in account management, sales, or strategic planning. High-paying roles in this field are often found in large corporations, technology firms, or financial services, and may include bonuses or profit-sharing components. Achieving this salary level generally involves advanced certifications and a proven ability to drive revenue growth and client satisfaction.

What are the key skills and qualifications needed to thrive as a Client Success Manager, and why are they important?

To thrive as a Client Success Manager, you need a strong background in account management, relationship building, and customer service, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer support software, and data analytics tools is typically required. Exceptional communication, problem-solving, and organizational skills help you proactively address client needs and foster long-term partnerships. These skills are essential for driving customer satisfaction, retention, and the overall growth of the business.

What is a Client Success Manager?

A Client Success Manager (CSM) is a professional responsible for building strong relationships with clients to ensure they achieve their desired outcomes with a company's products or services. CSMs act as the main point of contact for clients, helping them navigate onboarding, addressing concerns, and identifying opportunities for growth. Their role focuses on maximizing client satisfaction, retention, and long-term value. CSMs often work closely with sales, support, and product teams to advocate for client needs and foster loyalty.

How does a Client Success Manager typically collaborate with other departments to ensure client satisfaction?

Client Success Managers regularly work cross-functionally with teams such as Sales, Product, and Support to address client needs and proactively solve issues. For example, they may partner with Product to relay client feedback and prioritize feature requests, or coordinate with Support to resolve technical problems quickly. This collaborative approach ensures a seamless client experience and helps drive long-term retention. Strong communication and relationship-building skills are essential for success in this environment.

What is the difference between Client Success Manager vs Account Manager?

AspectClient Success ManagerAccount Manager
Primary FocusEnsuring client satisfaction, onboarding, and long-term successManaging client accounts, upselling, and renewals
Work EnvironmentProactive engagement, strategic planningRelationship management, sales-oriented
Required SkillsCommunication, problem-solving, customer-centricSales, negotiation, relationship building

While both roles involve client interaction, a Client Success Manager focuses on client retention and success post-sale, whereas an Account Manager emphasizes managing and growing existing client accounts through sales and renewals.

What is a typical CSM salary?

A Client Success Manager (CSM) salary typically ranges from $60,000 to $100,000 annually, depending on experience, location, and industry. Senior CSMs or those in high-demand markets can earn higher compensation, often supplemented with bonuses or commissions, especially when managing large accounts or using customer success tools.

Will AI replace CSM?

AI cannot fully replace Client Success Managers, as the role requires interpersonal skills, empathy, and strategic thinking that AI tools currently cannot replicate. AI can assist CSMs by automating routine tasks and providing data insights, allowing them to focus on building relationships and personalized support. The role is expected to evolve with technology, emphasizing skills that complement AI capabilities.

What does a Client Success Manager do?

A Client Success Manager (CSM) is responsible for building strong relationships with clients, ensuring they receive value from products or services, and helping them achieve their goals. They often coordinate onboarding, provide ongoing support, and work to renew contracts, using tools like CRM software. The role requires communication skills, problem-solving, and a focus on customer satisfaction.
More about Client Success Manager jobs
What are the most commonly searched types of Client Success jobs in Indiana? The most popular types of Client Success jobs in Indiana are:
What job categories do people searching Client Success Manager jobs in Indiana look for? The top searched job categories for Client Success Manager jobs in Indiana are:
What cities in Indiana are hiring for Client Success Manager jobs? Cities in Indiana with the most Client Success Manager job openings:
Client Success Manager jobs near you

Client Success Manager

Valve And Meter

Indianapolis, IN • On-site, Remote

$80K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 10 days ago

Job description

In a Nutshell
Valve+Meter is seeking a passionate, strategic, and relentlessly driven Client Success Manager to join our growing team. This is not a basic account management role. This is a client leadership role for someone who knows how to build trust, lead performance conversations, uncover growth opportunities, and ensure marketing investments produce measurable business outcomes.
As a Client Success Manager, you will be the primary strategic partner for a portfolio of valued clients. You will guide their marketing strategy, advocate for their success internally, and help connect performance marketing efforts to broader business goals such as lead generation, revenue growth, customer acquisition cost, brand differentiation, and long-term retention.
You will collaborate with internal experts across SEO, paid media, analytics, creative, development, strategy, and operations to ensure each client has a clear path forward. Your goal is to become a trusted advisor who brings insight, accountability, and action to every client relationship.
Why This Role Is Important
At Valve+Meter, we believe marketing should be measured by the flow and cost of new business. The "valve" represents the rate of new business we help generate, and the "meter" represents the measurable results we deliver.
We believe great marketing should not be based on guesswork. It should be connected to strategy, accountability, and results.
The Client Success Manager is the bridge between client goals, strategy, and execution. You help clients feel heard, informed, challenged, and supported, guiding smarter decisions and investments that move their business forward.
What You'll Own
You will own the health, growth, retention, and strategic direction of your client portfolio.
This includes building strong relationships, leading meaningful performance conversations, identifying growth opportunities, and ensuring internal alignment around client goals.
You will help clients understand not just what happened in their marketing performance, but why it happened, what it means, and what should happen next.
What We're Looking For
We're hiring for mindset as much as experience. Our ideal Client Success Manager is:
  • Growth-Oriented & Coachable: Hungry to learn and improve, embraces feedback, and owns mistakes
  • Team-First: Prioritizes team over ego, supports and elevates others, and does what it takes to help the team win
  • Scrappy & Resilient: Resourceful, driven, solution-oriented, and pushes through challenges with a positive attitude
  • Strategic & Analytical: Thinks long-term and systematically, uses data to uncover insight, and creates strategy, not just execution
  • Organized & Adaptable: Manages multiple clients and priorities, maintains strong systems for workflow and communication, and stays composed under pressure
  • People-Centric: Communicates clearly and adjusts to the audience, listens deeply, presents confidently, and demonstrates high emotional intelligence

Key Responsibilities
  • Serve as the primary point of contact and strategic partner for assigned clients
  • Define and guide customized marketing strategies aligned with business goals
  • Collaborate with internal teams across SEO, paid media, analytics, creative, and development
  • Lead weekly, monthly, and quarterly meetings, including campaign and business reviews
  • Analyze performance data across platforms (Google Ads, Microsoft Ads, LSA, GA4, CRM, dashboards)
  • Translate data into insights, recommendations, and actionable plans
  • Monitor performance, budgets, lead flow, and account health to proactively identify risks, gaps, and opportunities
  • Advocate internally for decisions that support client growth
  • Identify and drive upsell, cross-sell, and expansion opportunities
  • Support renewals, retention, and referral generation

What You'll Work With
  • Google Workspace (Docs, Sheets, Slides)
  • Wrike (project management)
  • HubSpot (CRM)
  • PlacesScout, Zapier, Ninety
  • Google Ads, Microsoft Ads, Local Service Ads
  • Google Analytics 4
  • SEO, reporting, and call tracking platforms

Required Experience and Skills
  • 3-5 years of client-facing digital marketing experience (SEO, paid media, performance marketing)
  • Agency or performance-driven environment experience
  • Proven ability to manage multiple client accounts
  • Strong communication, presentation, and relationship skills
  • Strong analytical skills and ability to translate data into insights
  • Ability to manage expectations and handle escalations professionally
  • Comfort discussing investment, ROI, and growth opportunities
  • Strong organization, project management, and follow-through
  • Bachelor's degree or equivalent experience

Preferred Experience
  • Experience managing budgets and pacing
  • Familiarity with Google Ads, LSA, GA4, SEO tools, CRM, and call tracking data
  • Understanding of business metrics (CAC, LTV, pipeline, margin, close rate)
  • Sales mindset or comfort with renewals, expansion, and referrals
  • Relevant certifications (Google Ads, GA4, SEO, etc.)

Core Values
Think - Focus. Find a way forward.
Love - Act in the long-term best interest of others.
Serve - Meet expectations and go the extra mile.
Transform - Create meaningful, lasting change.
Be Just - Be fair, transparent, and do no harm.
What Valve+Meter Offers
  • Competitive salary
  • Medical, dental, and vision benefits
  • 401(k) with match
  • Company-paid life insurance
  • Three weeks PTO + seven holidays + two service days
  • Fast-paced, growth-focused environment
  • Casual, pet-friendly office
  • Hybrid or remote flexibility
  • Opportunities for growth and advancement

If you are a strategic client leader who enjoys building relationships, solving problems, analyzing performance, and driving growth, we would love to meet you.

Apply