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Client Success Manager Jobs in Fishers, IN (NOW HIRING)

Selerix

Client Success Manager

Indianapolis, IN · On-site +1

Client Success Manager Department: Client Services Reports To: Manager, Client Services Location: Indianapolis, IN Job Summary The Client Success Manager manages the various stages of the Selerix end ...

Selerix

Client Success Manager

Indianapolis, IN · Hybrid

Client Success Manager Department: Client Services Reports To: Manager, Client Services Location: Indianapolis, IN Job Summary The Client Success Manager manages the various stages of the Selerix end ...

Miebach

Client Success Lead, Supply Chain

Fishers, IN · On-site

About the role Miebach Consulting is seeking a Client Success Lead, Supply Chain to support the growth and management of client relationships across our North American operations. This role is ideal ...

FlexTG

Manager Client Account Management

Indianapolis, IN · Hybrid

$85K - $95K/yr

Description Lead Client Success. Drive Strategy. Build High-Performing Teams. Manager, Client Account Management Location: United States (Remote/Hybrid) Work Arrangement: Employees residing within 40 ...

BeneSys

Customer Success Manager (Carmel, IN)

Carmel, IN · On-site

$75K/yr

Customer Success Manager (Carmel, IN) Summary - BenefitDriven, powered by BeneSys, has over 40 ... Manage client implementations, projects, and issues through the development lifecycle. * Coordinate ...

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Client Success Manager information

See Fishers, IN salary details

$30.4K

$77.7K

$131K

How much do client success manager jobs pay per year?

As of Jul 26, 2026, the average yearly pay for client success manager in Fishers, IN is $77,749.00, according to ZipRecruiter salary data. Most workers in this role earn between $55,700.00 and $92,700.00 per year, depending on experience, location, and employer.

What jobs in the US pay 300,000 a year?

For a Client Success Manager, earning $300,000 annually typically requires senior-level experience, a strong track record in client retention, and skills in account management, sales, or strategic planning. High-paying roles in this field are often found in large corporations, technology firms, or financial services, and may include bonuses or profit-sharing components. Achieving this salary level generally involves advanced certifications and a proven ability to drive revenue growth and client satisfaction.

What are the key skills and qualifications needed to thrive as a Client Success Manager, and why are they important?

To thrive as a Client Success Manager, you need a strong background in account management, relationship building, and customer service, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer support software, and data analytics tools is typically required. Exceptional communication, problem-solving, and organizational skills help you proactively address client needs and foster long-term partnerships. These skills are essential for driving customer satisfaction, retention, and the overall growth of the business.

What is a Client Success Manager?

A Client Success Manager (CSM) is a professional responsible for building strong relationships with clients to ensure they achieve their desired outcomes with a company's products or services. CSMs act as the main point of contact for clients, helping them navigate onboarding, addressing concerns, and identifying opportunities for growth. Their role focuses on maximizing client satisfaction, retention, and long-term value. CSMs often work closely with sales, support, and product teams to advocate for client needs and foster loyalty.

How does a Client Success Manager typically collaborate with other departments to ensure client satisfaction?

Client Success Managers regularly work cross-functionally with teams such as Sales, Product, and Support to address client needs and proactively solve issues. For example, they may partner with Product to relay client feedback and prioritize feature requests, or coordinate with Support to resolve technical problems quickly. This collaborative approach ensures a seamless client experience and helps drive long-term retention. Strong communication and relationship-building skills are essential for success in this environment.

What is the difference between Client Success Manager vs Account Manager?

AspectClient Success ManagerAccount Manager
Primary FocusEnsuring client satisfaction, onboarding, and long-term successManaging client accounts, upselling, and renewals
Work EnvironmentProactive engagement, strategic planningRelationship management, sales-oriented
Required SkillsCommunication, problem-solving, customer-centricSales, negotiation, relationship building

While both roles involve client interaction, a Client Success Manager focuses on client retention and success post-sale, whereas an Account Manager emphasizes managing and growing existing client accounts through sales and renewals.

What is a typical CSM salary?

A Client Success Manager (CSM) salary typically ranges from $60,000 to $100,000 annually, depending on experience, location, and industry. Senior CSMs or those in high-demand markets can earn higher compensation, often supplemented with bonuses or commissions, especially when managing large accounts or using customer success tools.

Will AI replace CSM?

AI cannot fully replace Client Success Managers, as the role requires interpersonal skills, empathy, and strategic thinking that AI tools currently cannot replicate. AI can assist CSMs by automating routine tasks and providing data insights, allowing them to focus on building relationships and personalized support. The role is expected to evolve with technology, emphasizing skills that complement AI capabilities.

What does a Client Success Manager do?

A Client Success Manager (CSM) is responsible for building strong relationships with clients, ensuring they receive value from products or services, and helping them achieve their goals. They often coordinate onboarding, provide ongoing support, and work to renew contracts, using tools like CRM software. The role requires communication skills, problem-solving, and a focus on customer satisfaction.
More about Client Success Manager jobs
What are the most commonly searched types of Client Success jobs in Fishers, IN? The most popular types of Client Success jobs in Fishers, IN are:
What are popular job titles related to Client Success Manager jobs in Fishers, IN? For Client Success Manager jobs in Fishers, IN, the most frequently searched job titles are:
What job categories do people searching Client Success Manager jobs in Fishers, IN look for? The top searched job categories for Client Success Manager jobs in Fishers, IN are:
What cities near Fishers, IN are hiring for Client Success Manager jobs? Cities near Fishers, IN with the most Client Success Manager job openings:
Client Success Manager jobs near you
Infographic showing various Client Success Manager job openings in Fishers, IN as of July 2026, with employment types broken down into 1% As Needed, 77% Full Time, 14% Part Time, and 8% Contract. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution, with an average salary of $77,749 per year, or $37.4 per hour.

Client Success Manager

Selerix

Indianapolis, IN • On-site, Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 6 days ago

Job description

Job Title: Client Success Manager
Department: Client Services
Reports To: Manager, Client Services
Location: Indianapolis, IN
Job Summary
The Client Success Manager manages the various stages of the Selerix end-to-end solution and serves as the primary point of contact for clients. This role is responsible for gathering client requirements and establishing a foundation for successful implementation of benefits enrollment, payroll integration, and carrier transmission. This position provides superior customer service by providing system knowledge and building and/or repairing case capabilities. Position manages a minimum case load of 5 to 10 cases.
Key Responsibilities
  • Serves as primary point of contact for Selerix's Employer Groups.
  • Effectively perform project management role on case configurations.
  • Consistently maintains security and confidentiality of all client data per Selerix company policy and HIPAA requirements.
  • Acts as liaison between the Selerix team and the client when researching and reporting on questions regarding the Selerix platform.
  • Accurately and timely provides resolution to client issues and concerns.
  • Works collaboratively with internal partners to resolve issues or setup.
  • Prioritizes and manages multiple cases simultaneously so that client satisfaction is maintained at the standard required by the VP of Customer Operations.
  • Accurately addresses all assigned tasks within the project timeline, leading to a client go-live status on the Selerix platform.
  • Maintains knowledge and information on the system in order to provide superior customer support.
  • Effectively manages multiple client implementations simultaneously.
  • Participates in staff meetings, conference calls, and other meetings, as needed.
  • Performs other duties as required.
Qualifications
  • Bachelor's Degree or relevant experience.
  • Minimum one year's experience in insurance benefits; experience in account management or a client relationship role a plus.
  • Strong written and verbal communication skills.
  • Proficiency in Microsoft Office (Word, Excel, etc.).
  • Proven organizational and time management abilities.
  • Effective team collaborator with a strong sense of partnership.
  • Experience in managing projects with multiple stakeholders and timelines.

Must be eligible for US employment
We offer the following benefits:
  • Medical, Dental and Vision insurance
  • 4 weeks paid time off (PTO)
  • 9 paid holidays
  • 401K (with match)
  • Basic Life
  • Long-Term Disability

Locations in Plano, Texas - Columbia, South Carolina - New Orleans, Louisiana - Indianapolis, Indiana - Hybrid work schedule

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